How to Enter H.O.M.E Awards Program

Welcome to the 2021 H.O.M.E Owner Mark of Excellence Awards!

There are a few changes to this year’s Awards Registration and Submission Process:

Registration and Submission Process

  • Registration opens February 1, 2021
  • Pricing to be discussed at Registration
  • Deadline to register and supply any data is due by July 31, 2021
  • Registered companies are required to validate and supply ALL customer information

Finalist and Winner Announcements

  • All Finalists WILL be announced & publicized on the H.O.M.E. Awards website on October 20th, 2021.
  • All Winners WILL be announced in November 2021. Awards gala will be a virtual event during the Constellation Homebuilder Systems "Build Smarter" Conference. Award winners will be announced on November 17th, at 6:00pm EST.

The Voice of your Customer is more Powerful than ever before.

The H.O.M.E. Awards, administered by CustomerInsight Inc., symbolize the persistence and excellence personified by the industries top residential homebuilding and trade professionals while strengthening the human drive for continual improvement.

Each year, CustomerInsight honors residential homebuilders and trades/suppliers across Canada and the United States to celebrate and promote the talent and accomplishments of the most exceptional companies in the industry.

Unlike other award programs that have Nominating Committees and nominations tabulated by an official ballot accountant, H.O.M.E. Awards are based solely on the Voice of the Customer and verified by CustomerInsight. Questions are based on the company’s ability to follow through on their Commitments, Product, Service and Process Satisfaction.

AWARD CATEGORIES & JUDGING PROCEDURES

CustomerInsight is accepting submissions for builders that fall within the following categories:

Single Family

Small (5-45 homes)

Medium (46-149)

Large (150+)

Multi-Family
(has condo board)

25-115 Homes

116+

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BEST CUSTOMER EXPERIENCE

Granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners.

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BUILDER OF CHOICE

Awarded to builders achieving superior results for customer satisfaction, employee satisfaction and trade satisfaction.

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BEST TRADE / SUPPLY PARTNER

Awarded to trade partners who stand out from the rest based on their performance, quality of workmanship, reliability and customer service.

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INDUSTRY AMBASSADOR OF THE YEAR

Outstanding individual who has made a remarkable contribution to improve the perceptions people have of the residential homebuilding industry by demonstrating leadership and initiative in the areas of customer experience.

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AWARD REGISTRATION DEADLINE

Latest possible date to be eligible

July 31, 2021

BEST CUSTOMER EXPERIENCE

BUILDER OF CHOICE

BEST TRADE / SUPPLY PARTNER

INDUSTRY AMBASSADOR OF THE YEAR

ENTRY REQUIREMENTS

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STEP 1

Complete the Registration Process

To enter the 2021 H.O.M.E Awards, please proceed with the registration process below prior to July 31, 2021. You can apply for more than one award category.
After registration is complete, you are required to submit directly to CustomerInsight, a completed submission form of customer contact information before the deadline and any other information pertaining to each award category. All submissions must include a company logo for use on the website or H.O.M.E Awards Event.
Only submissions that are complete will be accepted. Submissions that are incomplete in any respect will be returned to registrants. Entries must be submitted by the Owner of the company.
Award Requirements Click here

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STEP 2

Pay the Registration Fees

The submission fee can be paid directly using VISA, MasterCard, and Amex upon receipt of your entry application.

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STEP 3

Finalist and Winner Announcements

The finalists will be announced in October 2021.
The winners will be announced in November 2021.
Winners and Finalists may purchase from our Awards Shop after the Awards Ceremony to showcase in your Sales Centres, Show Rooms and Offices. Winners may broadcast their award-winning status to the media and promote it to audiences by using the widely recognized H.O.M.E. Awards Custom Seal.

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STEP 4

Attend the Awards Celebration in November 2021.