How to Enter H.O.M.E Awards Program

Registration for the 2025 H.O.M.E. Awards is now open. Please enter NOW by completing the registration form below.

We will publish all Finalists on our website at the end of September. Join us in-person at our annual H.O.M.E. Awards ceremony in Calgary, AB on Wednesday, October 22, 2025 at 11:30 AM MT or online at 2:30 PM MT/4:30 ET as we announce the Winners of the 2025 H.O.M.E Owner Mark of Excellence Awards. A link to view a prerecorded video announcing the 2025 H.O.M.E Owner Mark of Excellence winners will be posted on this page.

2025 Registration Form

The Voice of your Customer is more Powerful than ever before.

The H.O.M.E. Awards, administered by CustomerInsight Inc., symbolize the persistence and excellence personified by the industries top residential homebuilding and trade professionals while strengthening the human drive for continual improvement.

Each year, CustomerInsight honors residential homebuilders and trades/suppliers across Canada and the United States to celebrate and promote the talent and accomplishments of the most exceptional companies in the industry.

Unlike other award programs that have Nominating Committees and nominations tabulated by an official ballot accountant, H.O.M.E. Awards are based solely on the Voice of the Customer and verified by CustomerInsight. Questions are based on the company’s ability to follow through on their Commitments, Product, Service and Process Satisfaction.

AWARD CATEGORIES & PROCEDURES

CustomerInsight is accepting submissions for builders that fall within the following categories:

Single Family

Small: (up to 49)

Medium: (50 - 149)

Large (150 - 349)

350+

Multi-Family
(has condo board)

up to 115

116 - 149

150+

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BEST CUSTOMER EXPERIENCE

Granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners.

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BUILDER OF CHOICE

Awarded to builders achieving superior results for customer satisfaction, employee satisfaction and trade satisfaction.

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BEST TRADE / SUPPLY PARTNER

Awarded to trade partners who stand out from the rest based on their performance, quality of workmanship, reliability and customer service.

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INDUSTRY AMBASSADOR OF THE YEAR

Outstanding individual who has made a remarkable contribution to improve the perceptions people have of the residential homebuilding industry by demonstrating leadership and initiative in the areas of customer experience.

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AWARD REGISTRATION DEADLINE

Latest possible date to be eligible

July 1st, 2025

BEST CUSTOMER EXPERIENCE

BUILDER OF CHOICE

BEST TRADE / SUPPLY PARTNER

INDUSTRY AMBASSADOR OF THE YEAR

ENTRY REQUIREMENTS

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STEP 1

Complete the Registration Process

To enter the 2025 H.O.M.E Awards, please proceed with the registration process below prior to July 1st, 2025. You can apply for more than one award category.
After registration is complete, you are required to submit directly to CustomerInsight, a completed submission form of customer contact information before the deadline and any other information pertaining to each award category. All submissions must include a company logo for use on the website or H.O.M.E Awards Event.
Only submissions that are complete will be accepted. Submissions that are incomplete in any respect will be returned to registrants. Entries must be submitted by the Owner of the company.
Award Requirements Click here

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STEP 2

Pay the Registration Fees

Please contact Donna Moore at donna.moore@constellationhb.com or our team at service@customerinsight.ca to arrange payment of your entry fees. They are $500 per category and must be paid in advance of your participation.

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STEP 3

Finalist and Winner Announcements

The finalists will be announced at the end of September 2025
The winners will be announced on Wednesday, October 22nd 2025. Awards ceremony will be a held at an event in Calgary, AB and by a prerecorded video on this website.
Winners and finalists may purchase from our Awards Shop after the Awards Ceremony to showcase in your Sales Centres, Show Rooms and Offices. Winners may broadcast their award-winning status to the media and promote it to audiences by using the widely recognized H.O.M.E. Awards Custom Seal.

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STEP 4

Attend the Awards Celebration in-person at 11:30 AM on Wednesday, October 22nd 2025 in Calgary, AB or online at 2:30 PM MT / 4:30 PM ET.
2025 Registration is open

Registration Form

Registration for the 2025 H.O.M.E. Awards is now open. Please enter NOW by completing the registration form below.



The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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