Award Requirements

BEST CUSTOMER EXPERIENCE

Description:
Unlike any other award, H.O.M.E. Best Customer Experience is based on the voice of the customer from 2 touch-points throughout the build process. (1 -month post-possession and 13-month post-possession

Requirements:
Entry requires both 1 and 13-month full builder reviews.
Jan 2020 – June 2021 closings (responses from Feb 2020 – Sept 30, 2021)
July 2021 – June 2022 next year

Categories: Single-family

  • Small: up to 49
  • Medium: 50 - 149
  • Large: 150 – 349
  • 350+

Multi-Family (Has a condo board)

  • up to 115
  • 116 – 149
  • 150+

Registration Fee:

  • CustomerInsight client – fee covered (where the company has both reviews).
  • Non-client or Continuation client – Please contact us for fee details.

BUILDER OF CHOICE

Description:
Unlike any other award, H.O.M.E. Best Customer Experience is based on the voice of the customer from 2 touch-points throughout the build process. (1 -month post-possession and 13-month post-possession

Requirements:
Entry requires building companies to have the above 1-month and 13-month builder reviews AND the additional employee and trade partner review to be started no later than June 30, 2021

Categories: Single-family

  • Small: up to 49
  • Medium: 50 - 149
  • Large: 150 – 349
  • 350+

Multi-Family (Has a condo board)

  • up to 115
  • 116 – 149
  • 150+

Entry Fee:

  • CustomerInsight client – 1 month and 13-month customer experience builder review’s covered. Employee and Trade Partner reviews additional.
  • Non-client or Continuation client – Please contact us for fee details.

BEST TRADE/SUPPLY PARTNER

Description:
Quality of workmanship, reliability, customer service, all critical factors of what makes the best Trade/Supply Partner. One Best Trade/Supply Partner will stand-out from the rest based on their performance.

Requirements:
Trade/Supplier Partner to have completed a Partner Performance Review for June 30, 2021.

Categories: Single-family

  • Trades/Supply Partners.

Entry Fee:

  • CustomerInsight client – Entry fee covered.
  • Non-client – Please contact us for fee details.