Corporate Head Office

5414 - 97 Street
Edmonton, Alberta T6E 5C1
T 780-466-8831
F 780-466-8834

Overall Customer Reviews

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5.9 Stars Rating
331 Customer Reviews
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Profile

Your home is not simply a roof over your head any more; it is your sanctuary, a reflection of distinguished tastes. Marcson Homes envisions an enjoyable home buying experience for their customers by making the difficult decisions easy. We have brought together the best of the best in home design, craftsmanship, materials, and building standards to create extraordinary results.

Marcson Homes is committed to providing our customers the absolute best, and our name is associated with building partners that strive for quality and excellent customer care. Our team have created home designs that are innovative and yet classic, in all shapes and sizes and only in the most sought out Edmonton communities.

Recent Awards

  • 2015 Award of Excellence in Housing

Communities








Customer Reviews

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By: Paul
December 2018
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There was a disconnect between the sales office and the builder. We felt out of the loop and the only point of contact was the sales office. It was frustrating. Overall we are happy with the home. Our project manager was good but dealing with Tracy was a bit frustrating.
By: Evan
December 2018
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We are in love with our home, and there isn’t one thing about it we would change!
By: Zahir
December 2018
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I think the subcontractors they need to work better.
By: Lalaine
December 2018
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Everything is good. it is perfect. We really like it in here.
By: Brenda
November 2018
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A bulkhead in the kitchen was a deficiency and was not completed in time of possession.
By: Shawna
November 2018
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AS far as I know the house is good and we are satisfied with the area. I have already had 5-6 people walking through. They were looking at a house. They were moving here from Vancouver. They moved in a couple days ago.
By: Glenn
November 2018
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The only downfall we had was a sales person leave and people were replaced. Movement within the company. The salesman we started with we respected. The second one, if there was a way we could have gotten out of the deal I would have, just because of his attitude. I have made this known to everyone I can but he still works there.
By: Denise
November 2018
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I think it would be helpful could work with the customer around great er clarity about timelines, responsibilities, rough grade, final grade and getting your deposit back. we were not made aware that there was a shut down time and getting approval and getting your deposit back until we went to apply for it. It was frustrating. The builder should share with the customer the process around not fixing deficiencies after possession until the one year mark. We have a major crack in our ceiling that happened shortly after we moved in. Now we have to wait about 8 months before we can even get it looked at.
By: Michael
November 2018
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They are not getting back to fixing my problems. I am disappointed in that. Other than that it is okay.
By: Wewabodearac
November 2018
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Only concern I had was the sales experience. Sales person was changes multiple time and it was frustrating repeating concerns I had to all the reps. I had to go through 4 sales people and the final one Kassy D was not helpful . Was not that great and did not have any customer service in her. It was frustrating dealing with her. Warranty team is fantastic and I am very happy with the house.
By: Teresa
November 2018
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Still waiting on rough grade we have been waiting 4 months. We had a drain put in the cement and the wood is still on the cement wand blocking the drain that needs removed.
By: Chioma
November 2018
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Nothing so far but I still have some things to be reviewed.
By: Sara
November 2018
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Throughout the entire building process, I feel that there was a lack of communication. Our sales representative left in the middle of our home being built and we were not informed, leaving us in the dark until we searched out what was going on. A lot of work had to be done on our home after the possession date and it's 3 months later and there's still more things to be fixed. Seems as there's a lack of communication between who's organizing repairs on our home along with the contractors.

Jason was great to work with. He was very thorough during the walk through before the possession date.
By: Rayan
November 2018
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Hello, dear builder I’m very satisfied purchasing from you company. Paperwork from begin not well to me. This are need change more. Thanks Marcson
By: Corrie
October 2018
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We love the house. We are satisfied with the quality of workmanship of the house. It took a long time to build. It took 15 months from signing to possession. The communication with the builder during that time was limited. Great house but if you are buying with Marcson be prepared for a longer construction period than was originally discussed.
By: Valerie
October 2018
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Overall it was better than I expected. I am very fussy. I gave them a hard time and they came through.
By: Meagan
October 2018
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The build phase of our home was delayed due to a change in site leadership. An extplanation for the delay was not provided until we complained about the inactivity at our build site. Open communication about the delay would have made us feel more valued as customers. Once new leadership was in place the remainder of the build was excellent. Jason and Ola deserve special mention as they made our experience exceptional after we navigated the rough patch
By: Michael
October 2018
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We found out from our attached neighbour that the rough grade was not provided from the builder.
We are yet to be informed about this and would like to know that status so we can make arrangements for our landscaping.
By: Joao
August 2018
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Both Erin and Tony were great. Very professional, responsive and always making sure issues were resolved.
By: Ashleigh
May 2018
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Thank you for everything. The Marcson team has truly gone above and beyond for me. I look forward to working with Marcson again in the future if I decide to build a custom home. You always hear horror stories with builders and I can honestly say I don't have any complaints. The few minor things left to be taken care of are mostly still there due to weather and my own scheduling problems and I am very confident they will be completed.
By: Crisalde
May 2018
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Everything is very good.
By: Andrew
May 2018
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I am very happy with my experience purchasing the home and the quality of the home.
By: Daniel
March 2018
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Unfortunately you guys were going through growing pains when we built with you so you seemed terribly disorganized. The communication was poor and the timeline was waaaaay off! It took terribly long and the outside is a little disappointing but hopefully it’ll be tended to first thing in the spring once weather allows. So far warranty has been amazing and very tentative, which is great!
By: Henry
January 2018
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Building with Marcson was an excellent experience overall. Would certainly recommend and build with them again. Any issues (repairs prior to one year occupancy anniversary, keys for sliding doors) are in the process of being addressed.
By: Shelley
December 2017
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Overall it was a positive experience. The quality was very good in most cases. There was a couple isolated things that it would have been nice to see better attention. We moved from a home that was 14 years old and the newer homes are much tighter with different mechanical technologies. They did go through some things but it would have been excellent to have a check list. It was good information but it was information overload. One document would probably do a lot of people good.
By: Harvey
December 2017
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We are thoroughly enjoying our new home!
By: Sandra
December 2017
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Frank and Eunice were accommodating, timely and so helpful!
While sitting at the lawyers office I received a message from Eunice welcoming to my new home!! An incredible thoughtful gesture
By: Michael
November 2017
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We have been very please with all the staff and contractors, they are all excellent to work with, very kind and courteous.
By: Treina
November 2017
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Overall Experience was great. Very thorough.
By: Benson
November 2017
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Nothing major to complain about so far. We appreciate all the service we have had so far. The delays are not completely the builder's fault and more just scheduling.
By: Yi
August 2017
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So far I am satisfied with my builder!
By: Brittany
May 2017
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Initially there were several items that needed to be corrected, but Marcson ensured that all concerns were addressed quickly.
By: Zhang
May 2017
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I like the Marcson Homes the sales lady in showhome she always help me. I like Jennifer, this is the reason I like Marcson they come here on time and they are friendly.
By: Hamir
May 2017
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Overall, I am satisfied with my home and satisfied with the builder addressing my concerns.
By: Andrew
May 2017
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This is the 2nd time my wife and I have gone through this process and compared to our 1st experience with a different builder, Marcson Homes was far more professional and proficient. Although there were deficiencies, they were/are getting resolved in a timely manner. Communication is key, from us to the builder and vice versa.
By: Harvey
May 2017
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"love our house - waiting for spring for fences to go in and we can complete our back yard design

Frank and Lindsay were TERRIFIC - thank you"
By: Nicholas
May 2017
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They were great to deal with. We love our home. There was one issue or disagreement and they rectified it. We were happy with that as well.
By: John
May 2017
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It was good. I didn't have any big issues other than when I went to put up my TV above the fireplace. There was no framing there to hang the TV from. Other than that it has been good.
By: Benson
May 2017
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It was a pretty good experience. I'm happy they treated it as a brand new home sale even when we bought through a realtor.
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