First off we would like to say the entire home buying experience was a first for my wife and I, and Dolce Vita homes made it a painless and great experience.
From the onset, we dealt with great salespeople like Juliana Hee and Darryl Rose. We found both to be very knowledgeable about everything, and able to answer many of our questions immediately. We had previously been around to other showhomes in the area but the salespeople there seemed to give vague answers or tended to beat around the bush so meeting Juliana and Darryl instantly gave us a good impression of the Dolce Vita brand and the staff it employs. Both of them should also be commended on their patience as they never rushed us and explained everything very slowly and carefully (we tended to spend a good deal of time with customization and contract questions). Extremely positive experience and we would (and have) recommend these two to anyone looking for new homes.
Next along our home-building journey was the trades meetings. After the first few meetings, we realized that Dolce Vita only contracts top-notch tradesmen who are at the top of their industry. Darryl Boldt at Tiger Electric was fantastic. He was very patient with us as we asked questions and made some electrical changes, and he even gave us some really good recommendations which we had never thought of previously. Jody at the Upper Hand was very good at talking with us to find out exactly what we wanted, making layout suggestions, and making sure the wiring would be sufficient for our media needs. All the other trades were also very helpful, but we did not spend too much time there as we liked the defaults. The Design Center was quite lovely, and offered many different options and upgrades. We found that even the standard category had plenty of options to choose from and ended up selecting many styles from there. Shari, the design manager, even contacted us with some concerns she had while looking over our selections. Instead of being the upsell meeting we thought it would be, the meeting with her proved to be genuinely helpful, as she asked us questions and recommended colors that would match well together and never pushed or pressured us for upgrades. She seemed to just really want to make sure we would love our selections, which was quite nice.
Onto the construction portion of the whole process, we were relieved to find that the care and quality was consistent from the framing to the finishing. Jonas, our construction foreman, was great in answering our questions, and taking us through the house as it was being built. He even asked us questions like where we would be hanging tvs and/or pictures, and added an extra board or two so we would have a sturdier wall to nail the hardware to. This was very much appreciated! Throughout this Jessica Reimer was great in scheduling everything that needed to be scheduled as well.
For our possession date walkthrough, we had Carson who was great in walking us through our house and pointing things out that needed to be fixed. He was very detail orientated and noted many things that we definitely would not have noticed or known about if we had done the walkthrough ourselves. This level of integrity made us feel comfortable in our choice of builder. For our 3-month and 11-month walkthroughs, we had Evan Luke. Evan was a great guy with a good sense of humor, and really did his best to help us out with everything. Like Carson, he picked out many things that took a trained eye to notice, and told us about them and how he’d fix it up. He could have easily just pretend it wasn’t there and we wouldn’t know any better so we really appreciate him going out of his way to spot these things. He had a great rapport with all the contractors as well, and they worked together both quickly and efficiently on the trades days which were scheduled. Another great thing was during our 11-month inspection, he made it clear to us that just because the last walkthrough was done, doesn’t mean we can’t contact him anymore with questions and that he is always willing to help. This made us feel that everyone was very committed to leaving a lasting impression on us, and were constantly going over and above to provide a quality home that customers would be satisfied with.
In conclusion, we would like to thank everyone at Dolce Vita for the great experience. We love our new home and have been recommending Dolce Vita to everyone we know!