Corporate Head Office

Suite 140, 550 - 71 Avenue S.E.
Calgary, Alberta, T2H 0S6

T 403-255-2000
F 403-258-1120

Overall Customer Reviews

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8.2 Stars Rating
1247 Customer Reviews
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Profile

Calgary, Alberta – Since 1981, Cedarglen Homes has welcomed thousands of families into their new homes in Calgary communities. They partner with reputable developers in Calgary’s family-friendly communities to bring you quality construction, exceptional design and amazing features and upgrades that make every Cedarglen-built home unique.
Cedarglen Homes is building on over 35 years of experience as one of Calgary’s leading new home builders. They are more than just a Master Home Builder. They are a family of dedicated professionals extending to trade and supplier partners. Every member of the Cedarglen team values integrity, quality and people. Some of the differences that have helped Cedarglen stand out among the competition include their Energy Efficient Building Elements, Superior Specifications Packages, and award winning online customer portal, Your Home On-Track. Contact Cedarglen Homes today to learn more about the Cedarglen Homes Building Process.

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Recent Awards

  • 2017 Customer Insight H.O.M.E. Best Customer Experience
  • 2017 Customer Insight H.O.M.E. Builder of Choice Award
  • 2016 New Homebuyers’ Choice Awards ™
  • 2016 H.O.M.E (Home Owner Mark of Excellence) Gold Award

Communities

auburn bay
Cedarglen 4
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Cedarglen 5
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Community_sidebar_logo_TheParksofHarvestHills cedarglen

Customer Reviews

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By: Mike
September 2017
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I wouldn't change anything. I found it to be well laid out.
By: Matthew
September 2017
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The set up of booking appointments was not effective or communicated well and it would have been beneficial to have a contact name and number of who we were meeting prior to supplier appointments.
By: David
September 2017
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From our first meeting with Mike in sales, to dealing with office staff, then Tyler and finally warranty, the whole experience has been stress free and we have felt very valued. We are so happy to recommend Cedarglen to friends and family,
By: Tim
August 2017
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Having built with another builder before we did not have high expectations, but Cedarglen was amazing and continually showed they cared about us and the house.
By: Colin
August 2017
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Trust and confidence in Cedargeln was buildup ever step of the way. I have heard how the neighbors who used another builder wish they built with Cedarglen, as they have had too many problems with their home.
I do wish the standard paint was better. It's cheap paint. This stuff marks up very very easily and doesn't clean well. We were not informed about this.
I also wish they could have found a way to have all the rocks removed in the final grading process. I now have to pay someone to do this.
By: Matthew
July 2017
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Excellent customer service from all levels from start to finish. First class treatment throughout the whole process. Would gladly recommend Cedarglen in the future.
By: Daniel
July 2017
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Quality of construction was the primary reason I built with Cedarglen. My expectations were met during the construction phase 100%, including the finished product. The deficiencies remaining are minor and I have confidence that they will be resolved. Chris Friesen provided timely replies asking for information before and after possession. He provides solutions that satisfy our concerns in a timely manner as well.
By: Chris
July 2017
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Nothing, the experience exceeded our expectations and certainly has been a better experience than a couple of friends and colleagues using other builders.
By: Jeffrey
July 2017
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Post move in information and scheduling felt a vague. Regarding exterior developments (driveway, sod, tree planting etc.)

Everything else was extremely efficient and smooth. Lots of information. Every question was resolved and well looked after. We are beyond exciting with our build and building process and I am a tradesman for other home builders.
By: Minesh
July 2017
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Minesh from Auburn Bay
For a short time that this sale was fixed, I came across a well organized builder with hassle free coordination teams from sales, service, possession and legal documentation.
By: Rayner
July 2017
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The Cedarglen employees we dealt with showed great customer service and were very flexible and open to our requests. They were very courteous and friendly. The process of building a new home was effortless and they gave us a good understanding of how everything works. The employees we dealt with have a lot of knowledge of what they do and also respond to emails/calls in a timely manner. We are so happy and proud of choosing, The Cedarglen Group and could not have gone for any one else in the market.
By: Ryan
July 2017
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The experience has been great! My only feedback is the overall paint job. If it was possible, I would of upgraded to a better paint overall and not overly impressed that it is cracking on the banisters and that it's our responsibility to fix it. In saying that, the service from the cedarglen team from start to finish has been great.
By: Donald
July 2017
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Our experience with Cedarglen has been very positive. The response team is very efficient and helpful.
By: Trevor
July 2017
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Cedarglen were a great group to work with during all aspects of the planning and building process. Our site supervisor was very informative and helpful and if there were questions throughout the build he was quick to respond.
By: Kimberley
July 2017
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Having talked to other home buyers I feel our experience is above average and we have to congratulate Cedarglen on the quality of the original build and their willingness to address our concerns.
By: Brandon
June 2017
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Available hours were inconvienent for selection visits. However, our group that we dealt with were prepared and very efficient which made our visits move along effectively.
By: Oliver
June 2017
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Site supervisor should suggested puting additional lights in the bonus and main living rooms
By: Pamela
June 2017
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Cedarglen has treated me with respect and care. I appreciated that any concerns and questions I had were taken seriously and addressed in a timely manner. I would highly recommend Cedarglen to my friends and family. Cedarglen cares about their clients and works hard to deliver a superior level of customer service.
By: Don
June 2017
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I can't imagine having the building process go any smoother . Cedarglen Homes has been amazing to say the least
By: Andrew
May 2017
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Extremely happy we built with cedarglen. Would use this builder again. Unfortunately we weren't to pleased with out cabinetry.
By: Karen
May 2017
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Thank you for fixing things. We were particularly impressed with the painting ladies - very efficient and lovely. Would not have known the were even there after the painting. Very professional too.
By: Abu
May 2017
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Site Supervisor was extremely cooperative and helpful. He explained all the works that need to be done and advised us as according. Also he accommodated our needs within stipulated time. Also all Design Consultants were very much cooperative and friendly. Last but not least Customer Relationship Reps needs to be more cooperative with helping attitude. Overall we have had an excellent journey with Cedarglen Homes. We appreciate their business. Thank you.
By: Arron
May 2017
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New home construction can be a challenging and stressfull experience for both buyer and bulder, but Cedarglen walked us through each stage with clear communication and responded to our questions and concerns promptly and professionally - much apreciated.
By: Konstantin
April 2017
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We are so grateful for all your help throughout. Every person that is connected to Cedarglen was amazing, friendly, funny, nice and personable. We are very happy. We love our place! We wish you guys prosperity and happiness! Thank you very much! :) Konstantin & Maria
By: Matthew
April 2017
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I was extremely impressed with the whole process. I had build in the past and it was a grueling process. Building with Cedarglen has been a seamless process and the design team has been fantastic. I can't think of anything that I would change.
By: Matthew
April 2017
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I would not change a thing, everyone was great to work with and very knowledgeable about the process, products, and plans. Our designers were Becky Lowe and Julie Huynh; I asked how long the 2 ladies have worked at Cedarglen and was shocked to hear they both had less then a year service. I was very impressed as to know much Knowledge they had and how on top of everything they were. Based on the quality of service an professionalism they provided I assumed they had to be apart of the company for several years.

Apart from the Sales and Design process being smooth and a pleasure to go through we also had the best service from Tyler Grindle our Site Supervisor. You can tell he really loves his job and will go above an beyond to ensure his customers are happy; he is positive, knowledgeable and treated our home as if we was building it for himself . As our Site Supervisor he was there for us day or night if we had questions or to even bounce ideas off as we planned how we would like our home to function. Tyler hands down provided the best customer support I have ever received anywhere. We would strongly recommend Cedarglen to anyone!

Matt and Agatha form Auburn Bay
By: Christy
April 2017
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It was a good experience. I had a great sales person and site supervisor.
By: John-Paul
March 2017
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Everyone we dealt with at Cedarglen was awesome! Building our home was a terrific customer experience and they helped to make it fun. We recommend Cedarglen all the time.
By: William
March 2017
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Everyone at Cedarglen Homes was very kind and courteous, and very informative.
By: Ian
March 2017
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My wife and I appreciated the professionalism exhibited by all Cedarglen employees and contractors.
By: Chirag
March 2017
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"When customer sign the papers & Selection at Design Center after, my suggestion is builder needs to give a sample or exacta colour of sample for all selection because they are signing the paper under numbering code, customer don't know which numbering code for which color. Builder must keep sample or picture for shower tube at design center because when people sign the papers & Selection at design center they get information was that is just regular shower tube in looks and shape but actually its not.

Other wise all services and everything is amazing. Its really worth to spend money with Cedarlglen. I am so happy that I had my first house with good builder and excellent customer service people. Really thanks to Mike from Cedarlglen show home (Auburn bay phase 46) helping us out for each and every difficult question."
By: Arnel
March 2017
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I would have preferred to have received the list of deficiencies in full details rather than just a portion of it via email. Overall, the people I've worked with Cedarglen are very pleasant and I am satisfied with the construction of my new home. I would definitely recommend Cedarglen to my friends and families.
By: Kristopher
February 2017
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This was the second home we had built and while we were happy with the first one, we feel Cedarglen went above and beyond. They were ahead of schedule, addressed all our concerns and the finished product is excellent.
By: Brad
February 2017
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Everything was pretty good, on time and completed well.
By: Sandra
December 2016
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I have experienced exceptional customer service from Cedarglen over the past year. The response team was very helpful, originally I dealt with Corey and recently Matt who has been very diligent, informative and responsive. Tyler Grindle has been my Site Supervisor from day one and has always gone above and beyond to resolve any issues. Very satisfied as a customer. Would use you as a builder again in the future.
By: Ian
December 2016
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Everything and everybody have been great. We need to get the issue of the freezing front room resolved. Base trim will need to be replaced at some point.
By: Marc
November 2016
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Cedarglen has been great with us for 1st time home buyers. There customer service is impeccable and any problem we had were immediately resolve. Thank you and keep up the outstanding service
By: Ian
November 2016
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"Builder was and continues to by professional, approachable and fair. Our home continually draws praise from neighbors and guests who immediately notice the attention to detail, quality materials and efficient design. This was our first custom home, and the process was new and stressful for us until the staff at Cedarglen walked us through how we could build our dream home within our budget and schedule.

During the turnover process, we felt like we were adopting a loved member of the Cedarglen family. They clearly explained the proper 'feeding and care' necessary to keep their creation looking and operating happy and healthy! The information and tutorials provided have kept our home looking and feeling just as beautiful as it was the day we moved in."
By: Jenette
November 2016
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Jason Talbot is fabulous and takes personal pride in dealing with issues.
By: Humayun
November 2016
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Very understanding and cooperative staff our move in was very well coordinated and on time had no issues I have and will always recommend you guys thank you
By: James
October 2016
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Great job and I only have a few things that have emerged since the 12 month inspection
By: Ryan
October 2016
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We absolutely were/are thrilled with the service we have received from Cedarglen. The team, namely Allison, Derek and Sandi, could not have been more pleasant and accommodating to work with!
By: Fraser
October 2016
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Great team to deal with. The explanations and home orientation were very thorough. The deficiencies in the home were VERY minor and quickly addressed. Thank you Cedarglen.

CUSTOMER TESTIMONIALS

"Cedarglen did a great job at possession. When we took possession of our home there were zero deficiencies. Our neighbours who built with other builders had service vans parked in front of their homes for months after possession and some of their issues were never resolved. But our home and the Cedarglen homes on the street, were all moved into without any complications. I think that says a lot about Cedarglen's quality and their trades and how they take the time to get it right. You can start enjoying your home and your neighbourhood rather than worrying about headaches."

WARRANTY PROVIDER REVIEW

The Cedarglen Group Inc. has been a member of The Alberta New Home Warranty Program since August 11, 1983. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

The Cedarglen Group Inc. is a member in good standing, and has achieved the rating of an Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Members' operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

The Cedarglen Group Inc. has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017