Corporate Head Office

1111 3rd Avenue S
Lethbridge, AB
Canada
T 403.320.1989

Overall Customer Reviews

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8.0 Stars Rating
764 Customer Reviews
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Profile

Our Vision: To build every home as it is your own, To earn our customers loyalty by listening to them, anticipating their needs and create value in their eyes & always try to do the right thing.

December 31, 2012 marked the completion of the 18th year of operation for Avonlea Homes Ltd. During this time we have turned over 1,521 homes to residents of Lethbridge. Avonlea has lead all of our competitors in most building permits taken out in the City of Lethbridge since 1997.

Avonlea Homes Ltd. has been acknowledged each and every year we have been in business., receiving awards in all major categories ranging from Design to Home Builder of the Year in 2012. Avonlea was recognized by the Alberta Homebuilders Association, as well as CHBA National, Alberta Venture Magazine (#49 out of 100 privately held companies in 2008) and one of our proudest achievements, #149 nationally in Profit Magazines Top 200 privately held companies in Canada in the same year.

Avonlea Homes was approached in 1999 to build the first STARS Lottery Home in Southern Alberta to add to Calgary, Red Deer and Edmonton – and we’re still donating annually 16 years later. Avonlea recognizes the importance of community, and continues to support many Lethbridge charities, events and causes throughout the year including St. Michaels Health Centre, Lethbridge Regional Hospital, Cancer Society, YWCA, Big Brothers & Sisters, and Steps for Life .

Avonlea is not only a builder but also developer in the City (South Gate, Legacy Ridge North and BlackWolf). BlackWolf, our current development is now in it’s third phase, and has already won Development of the Year in 2011. Avonlea continues it’s award winning development with Skye, launching mid-2014 in West Lethbridge.

None of Avonlea’s work and achievements would mean anything without the dedication and cooperation of our entire staff, the trades and our wonderful customers. Being recognized for hard work is one thing, but nothing is as important to us as seeing a home purchase dream become a reality.

We are committed to bringing the best new home experience to our customers through bold design, superior quality and to gain that customer for life.

Recent Awards

  • Builder of the Year 2016 Lethbridge
  • Building the Best Awards 2015 Best New Home Design up to 1100 SQ. FT. : The Edison Best New Home Design 1251-1550 SQ. FT. Bi-Level/Bungalow: The Bayview Best New Home Design 1401-1550 SQ. FT. Two Storey: The Bristol Best New Home Design 1701-1850 SQ. FT. Bi-Level/Bungalow: The Sawyer Best New Home Design 1851-2000 SQ. FT. Two Storey: The Augusta Best Multi-Family Home Design: Skye - Explore Best Multi-Family Complex: Skye Sales Person of the Year: Shauna Gruninger, Avonlea Homes Builder Safety Leadership Award
  • CHBA Jasper BUILD Alberta Awards 2015: Safety Leadership Award for Small Volume Builder The Bristol: Single Family Under $250,000 The Sawyer: Single Family $380,000-$435,000
  • Building the Best Awards 2014 Development of the Year: BlackWolf Best Kitchen Design: The Harlowe Best New Home Design 1404-1550 SQ. FT. Bungalow: The Harlowe Best New Home Design 1251-1400 SQ. FT. Bi-Level: The Bayview Best New Home Design 1101-1250 SQ. FT. Bungalow: The Braxton Best New Home Design 1101-1250 SQ FT Two Storey: The Yorkton Best New Home Design up to 1100 SQ. FT. : The Edison Best Multi-Family Duplex: The Genesis Best Overall Multi-Family Complex: Skye CHBA Jasper BUILD Alberta Awards 2014: Safety Leadership Award for Small Volume Builder The Award of Merit for the Lethbridge Region: "Genesis" Duplex
  • Building the Best Awards 2013 Single Family 1101-1250 Sq.Ft: The Oakridge Single Family 1251-1400 Sq.Ft Bungalow/Bi-Level: The Blackburn Single Family 1401-1550 Sq.Ft Bungalow/Bi-Level: The Cambridge The New Home Buyers Choice Awards: Southern Alberta Finalist Best Multi-Family Overall Townhomes in Blackwolf Best Multi-Family Individual Unit (3 or more units) The Yorkton
  • More Awards in 2013 Chamber of Commerce Business Leadership Award Better Business Bureau Management Practices Award Better Business Bureau Overall Marketplace Excellence Award Lethbridge Sun Times Best of the Best Award Safety Leadership Finalist Award: CHBA Alberta

Communities








Customer Reviews

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By: Todd
July 2018
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Jon has been excellent with any issues and has been a big help with scheduling appointments because I live in Calgary I usually have to drive out.
By: Brad
July 2018
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Great experience! Very satisfied with the help we received through the proccess. Brad Tradewell went far beyond the expectations we had and was there for us every step of the way!
By: Stanley
June 2018
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To date we are very pleased with our Avonlea Home experience. Ron Tyslau’s level of professionalism is absolutely exceptional. He responds quick to any concerns and efficiently deals with all matters. His degree of thoroughness and attention to detail through the entire purchase, orientation, and repair process is second to none. When our second level tub drain pipe leaked, he responded immediately sending someone in person and has done an exemplary job organizing crews to complete all necessary repairs to bring our property back to it’s original state upon purchase. I have to applaud all that have worked on the repairs so far. They have diligently, effectively, and efficiently completed their work to a high quality of standard. The cleaning staff are also a dream. It is rare to find those that clean so thoroughly as they do. We would like to thank the entire Avonlea team and all involved for making our initial month+ go as smoothly as it could under the circumstances. Once again a very special thank you to Ron for all his help and guidance through this initial process. Avonlea has aquired an absolute gem in you! Thanks again everyone!
By: Dustin
June 2018
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Ron is very helpful with our orientation and it really showed how much knowledge he has. He also put extra effort on going around the house before we arrive at the place to look for any defeciency ahead of time to make the process easier. Even after the orientation, we do appreciate how easy it is to contact him with any other concerns and responds quickly.
By: Kelsey
June 2018
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I am a first time home buyer and the experience was really good. The kept up and they checked in to make sure everything was going well so definitely a good experience.
By: Roldolfo
June 2018
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Avonlea Builder is the best they help their clients very well and people or staff is nice and friendly all the time.I would definitely recommend them to my family and friends
By: Craig
June 2018
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So far the experience has been good. Ron is very helpful.
By: Kevin
June 2018
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Nothing much. I am getting good quality trade men.
By: Jason
June 2018
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Avonlea has been excellent to deal with, they have a great staff Thats quality minded and
they’ve exceeded our expectations!!!
By: Thomas
May 2018
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Jon Williamson has been a delight to work with. He is prompt, professional and a great representatvie of Avonlea.
By: Jeffery
May 2018
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This is our third Avonlea new home and by far the best experience we’ve had. Ron is extremely helpful and knowledgeable and we felt like he truly listened and went above and beyond for us. Janae was so nice to deal with- she always answered our questions and took the time to make us feel welcomed and taken care of. We looked around at a few builders each time we purchased and all three times we’ve been very happy with avonlea. Our family keeps growing that’s why we keep moving otherwise we’ve loved all the house we’ve been in!
By: Mark
May 2018
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We are having a garage built. When we saw how well the garage was being built, it gave us even more confidence that we made the right choice with Avonlea! We appreciate Ron and Terry looking after us so well. Thanks
By: Steven
February 2018
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Overall it has been a very pleasant experience. I am very happy with my purchase experience with he builder. everything has been really good. I quite enjoyed it.
By: Linda
February 2018
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I am quite happy with the builder.
By: Hailey
February 2018
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I love my Avonlea Home.
By: Erika
February 2018
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We are very happy with our house. I have a friend who did buy a house at the same time with a different builder; and she has been having several issues with them. We do appreciate your work
By: Kenneth
January 2018
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This was our second purchase through Avonlea and just like the first it was a pleasant experience working with them to complete the sale. All our expectations were met in a timely efficient manner.
By: Travis
January 2018
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Avonlea's team has continued to make sure our concerns are addressed in a timely manner, and to our satisfaction. What more can you ask for.
By: Nikitas
January 2018
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All in all Avonlea's customer service was great to us.
The service calls so far have been promptly answered.
Concerning the home structure, we love it very much and happy to call this house our home.

There were two structural differences that we have noticed so far;
The half bath and laundry area on the main floor would have been a bit more convenient for us if it were the other way around.
(Sink and toilet first then French door with laundry area to be hidden.)

The set up for the TV wiring should have maybe been set up a little more conveniently.

Avonlea, you're great and we love our home!

Thank you,

Nik and Julia
By: Matthew
January 2018
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John has been outstanding.
By: Jordan
January 2018
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Everyone that we dealt with in all processes of the build were really great and easy to deal with. They answered all of our questions/concerns and allowed us to be a part of every step, and worked around things due to Jordan's work schedule. All of our experiences have been really positive.
By: Lori
December 2017
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Service was amazing from everyone. The home is beautiful and well built.
By: Marvin
December 2017
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Thank you!
By: Scot
November 2017
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Scheduling of home inspections for repairs has been a challenging process as we are not often available during the week for appts.
It would be helpful to have the option of weekend repair service to accommodate homeowners that require such services.
By: Ray
October 2017
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- Avonlea and the quality of product exceeded my expectation. Great job guys!
I love my Skye unit and would recommend using Avonlea Homes to everyone!
By: Egbert
October 2017
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Overall they have been good. We would definitely buy from them again.
By: Simon
October 2017
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They are a great company. I would like to highlight John Williamson. He got the jobs done efficiently and done well.
By: Mladen
October 2017
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The only thing I had issue with was a "misunderstanding" about lot leveling. Other than that everything has been great.
By: Thomas
October 2017
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Avonlea has been a treat to work with. Their personnel are knowledgeable and helpful.
By: Michael
October 2017
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my sales advisor shows commitment and concerns on all our inquiries
By: Kazuko
October 2017
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I would like to say that if the need arises again for a new home, I would not hesitate looking or buying an Avonlea home. Customer Service has been prompt in visiting our home if there has been a concern. A job well done!
By: Samuel
October 2017
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great service after moving in and the service provider that come in to fix the door bell and other electrical defects offered great service and flexibility.
By: Eric
September 2017
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Avonlea Client care, repair staff and associated trades were all responsive to our issues and usually fixed the problems in a timely manner.
By: Brian
September 2017
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Avonlea carea about their clients which has always been evident and in my experience take this quite seriously. They listen, acknowledge and act upon issues. I believe i own a quality product and truly enjoy coming home. Although the warranty period is over i would feel comfortable contacting Avonlea for any general questions about my home in the future.

I am hopeful that my fence inquiry will see closure sooner rather than later. Not a reflection on Avonlea but rather the supplier Dinos. I am corresponding with Rhonda Schauerte on this matter separately.
Thank you for the opportunity to complete this survey. Brian Keith
By: Keith
September 2017
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Gerry is the best makes us feel that he cares and wants us to be satisfied
A good man
By: Bonny
August 2017
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If I was to do this again, I would upgrade the quality of most appliances and some of the fixtures. Also the vinyl siding would be changed. Avonlea staff have been awesome as have most of the trades people.
By: Travis
August 2017
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To date we have no suggestions for improvement. The process we experienced from the sales and design stages has far exceed our previous building experience with another builder. They have a well laid out process that makes decisions easy for us.
By: Blaine
July 2017
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Avonlea Homes are GREAT people to deal with and would strongly recommend them as an outstanding builder!
By: Leon
June 2017
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Right from the start of buying our home til the end of the 12 month warranty period was a very good and pleasant experience. Would highly recommend to friends and family.
By: Lane
March 2017
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Everything has been addressed in a relatively quick manner. Except the garage. It seems to be put to the side and forgotten about.
By: Constantin
March 2017
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As a first time home owner it's been a great experience to have Avonlea as my Home builder. All the concerns have been addressed in a timely manner and the staffs are very professional. I appreciate the quality of their service and good communication.
By: Tyler
March 2017
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Overall it was a very positive experience. But not accommodating people who work business hours is a little bit shocking for a company as large as Avonlea homes
By: Judy
March 2017
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Cheryl and Jon both who follow up on customer care concerns were absolutely excellent. They absolutely exemplified Avonlea's vision of a quality builder, by the customer service that they both provided.
By: Erika
March 2017
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We do appreciate the kindness of all you. We love our new home!
By: Hailey
March 2017
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We really do love our home, Avonlea is a great builder and we will live in an Avonlea home from now on!
By: Brad
February 2017
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These guys did a good job
By: Shane
February 2017
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Thanks a bunch for my new.. ish home! Still love it!
By: Linda
February 2017
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I thought overall it was a great experience.
By: Peter
December 2016
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We feel very confident that Avonlea builders will take care of us with any issues. Your care and work is excellent and consistent and prompt. We are very pleased with our home and quality of care. Thank you to everyone at Avonlea.
By: Marvin
December 2016
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The new home, and the warranty is very good. This makes renting a bad choice and buy a home a good choice! Thank you Avonlea!
By: Angie
December 2016
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We are very impressed with Avonlea. Their patience with our purchasing process (mortgage broker nightmare), communication skills, and overall experience; has been fantastic. Misti was a down-to-earth understanding human who made us feel at ease - her boss was flexible with extending our condition dates - and the home itself has been complimented by everyone who's visited. The customer service we've received from Cheryl in the office and John, who walked us through the home - has left us nothing short of recommending Avonlea to anyone who asks. The attention to detail has been appreciated, making us proud of the home we've chosen to purchase. Thanks again!
By: Jessica
December 2016
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We have felt as though we have received great service. If we had any concerns (which were all typically fairly small items), Cheryl was quick to respond and set up an appointment time, or answer our questions.
By: Devon
November 2016
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Avonlea has been a great builder to work with. We had a short time frame to buy and move, and they were incredibly helpful and efficient. Our experience with Avonlea has been nothing but pleasant, and the continued customer service and assistance has been fantastic.
By: Deborah
November 2016
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Customer care actually exceeded my expectations. There were some finishing issues that we thought we would have to live with, but he encouraged me to bring up anything at all and when I mentioned them he took my concerns very seriously and did his best to rectify the problem, and did not make me feel like I was being unreasonable in any way.
By: Ray
November 2016
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"The management and staff at Avonlea and Skye did an excellent job throughout the process! They regularly communicated through phone calls or texts with updates on development and were courteous and sincere with any questions or concerns I had. I would definitely build/buy another house with Avonlea!
Way to go AVONLEA!"
By: Kenneth
October 2016
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From start to finish the purchase process and the buying experience were seamless and agreeable. It was a smooth transaction with no roadblocks encountered.
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017