Corporate Head Office

38 Colonnade Road N.
Nepean, Ontario
K2E 7J6
T 613-238-2040

Overall Customer Reviews

starstarstarstarstarstarstarstar_halfstar_borderstar_border
7.5 Stars Rating
362 Customer Reviews
Click Here To Write A Review

Profile

Tartan was founded over 50 years ago by the late Wes Nicol, who built the company into one of the city’s leading new home builders.
In 2021, Tartan Homes became a member of the Taggart Group of Companies, joining Taggart Construction Limited, Doran Contractors Limited, Taggart Realty Management, and Tamarack Homes under the Taggart Group banner.

Tartan’s commitment to customer care has always meant the process begins the first time we have any contact with you as a potential buyer – and continues right through until long after you move in to your new Tartan home, and that commitment continues today and into the future.

Communities




Customer Reviews

Click Here To Write A Review
By: Jasvinder Singh
Nov 2024
starstarstarstarstarstarstarstarstarstar
Good builder
By: Keval
Nov 2024
starstarstarstarstarstarstarstarstarstar
Our home is well constructed and we love its interior layout and how its designed
By: Kalyan
Sep 2024
starstarstarstarstarstarstarstarstarstar_border
I appreciate that the floor plan designed by Tartan minimizes confusion and makes smart use of every square foot! I love how the floor plan is open and inviting, making it easy to flow from room to room. My home feels like the perfect blend of comfort and functionality.
By: Mitul
Sep 2024
starstarstarstarstarstarstarstarstarstar_border
I am not happy with lawns and other exterior features
By: Genevieve
Sep 2024
starstarstarstarstarstarstarstarstarstar_border
Cheryl
By: Anusha
Aug 2024
starstarstarstarstarstarstarstarstarstar
The overall experience of buying the home was good comps to other builders.
By: Anthony
Jul 2024
starstarstarstarstarstarstarstarstarstar
Dealing with Poonam and Sarah from sales was excellent - they were very kind, helpful and experienced and assisted with any questions. Melissa from Customer Service is also very nice and professional to work with. Overall the home buying experience from Tartan is good.
By: Dante Marcel Severo
Jun 2024
starstarstarstarstarstarstarstarstarstar
Home upon delivery was already satisfactory. Customer service has been great as well and most major things have been repaired.
By: Confidential
Jun 2024
starstarstarstarstarstarstarstarstarstar
We have seen the work of other builders but the materials used by Tartan are surely better quality and the workmanship is much better compared to others. The little things like light, closet doors, paint work etc. are all pretty good standards.
By: Confidential
Jun 2024
starstarstarstarstarstarstarstarstarstar_border
The house itself is something i like the most and everything that comes with it.
By: Alexander
Jun 2024
starstarstarstarstarstarstarstarstarstar
I liked having the ability to submit warranty claims to have things fixed, unlike purchasing a home that has already been lived in.
By: Philip F
Jun 2024
starstarstarstarstarstarstarstarstarstar
The entire team at Tartan has been absolutely fantastic. I will be recommending Tartan to our friends and family as a builder of choice.
By: Bukola Janet
May 2024
starstarstarstarstarstarstarstarstarstar_border
The flexibility yo customize
By: Confidential
May 2024
starstarstarstarstarstarstarstarstarstar_border
We were pleased with sales process for the home and the responsiveness of the sales team.
By: Rajeshkumar Champaklal
May 2024
starstarstarstarstarstarstarstarstarstar_border
1. PDI and PDI follow through were timely.2. Team is generally responsive.
By: Rajnish
Apr 2024
starstarstarstarstarstarstarstarstarstar_border
Sales team was superb, Overall quality of the home is satisfactory
By: Jorge L.
Apr 2024
starstarstarstarstarstarstarstarstarstar
The exterior was done before we expected. Everything so far has been great!
By: Maria
Apr 2024
starstarstarstarstarstarstarstarstarstar
It's quiet, the layout is very nice. And the location, the view from the back looking at the field is beautiful. No back neighbors
By: Sukhjeet Singh
Mar 2024
starstarstarstarstarstarstarstarstarstar
I like the open concept and lots of living room space ..Quality of materials like taps and wood is excellent
By: Saman
Feb 2024
starstarstarstarstarstarstarstarstarstar
Customer service was excellent and the service came very quickly to inspect problems. Nancy has been wonderful to deal with
By: Ram S
Jan 2024
starstarstarstarstarstarstarstarstarstar
Nicely built, spacious as well designed as a single family home.
By: Karthik
Jan 2024
starstarstarstarstarstarstarstarstarstar
They have communicated with everything and any complaints they fixed as soon as possible and the build quality has been very good.
By: Rahat
Jan 2024
starstarstarstarstarstarstarstarstarstar
The overall experience was amazing.
By: Keval
Jan 2024
starstarstarstarstarstarstarstarstarstar
Its a great quality home and the service is perfect.
By: Sandeep Samuel
Dec 2023
starstarstarstarstarstarstarstarstarstar_border
It's been great and we've been enjoying out Tartan home. We hear lots of horror stories from popular builders around, but we've never experienced any of those hiccups from our Tartan home. The quality has been really good. A year on and we are more than grateful to have picked Tartan to build our house. We love it!
By: James
Dec 2023
starstarstarstarstarstarstarstarstarstar_border
We were allowed to make a conditional offer. This allowed us the time to sell our condo. Without the conditional sale, it is unlikely we would have purchased.Sarah was delightful to work with and very helpful. Always available and quick to respond to questions and issues.
By: Anoop
Nov 2023
starstarstarstarstarstarstarstarstarstar
I liked that the buying and inspection processes were straightforward and did not have any issues.
By: Anthony
Nov 2023
starstarstarstarstarstarstarstarstarstar
Communication was great throughout
By: Confidential
Nov 2023
starstarstarstarstarstarstarstarstarstar
Great Builder's..
By: Toral Pankajkumar
Oct 2023
starstarstarstarstarstarstarstarstarstar
The process from booking to delivering home on time was very smooth and well organized. Every Tartan employee was professional and well aware about the whole process and provided us prompt and clear responses.
By: Moyosola Oluwar
Oct 2023
starstarstarstarstarstarstarstarstarstar_border
The spacious abode
By: Rami
Oct 2023
starstarstarstarstarstarstarstarstarstar
The finishing is good, apart from some defects, which we have pointed out to Tartan. Tartan service team is amazing. the repair experience, while taxing on out time, is made easier with the Tartan team. Whenever service individuals by Tartan are on site, we trust their work implicitly. Some of the contractors' work is below par and that is why we usually prefer Tartan service individuals, when possible.
By: Ankita
Sep 2023
starstarstarstarstarstarstarstarstarstar
This is our second home and both of them we have bought from Tartan. Quality of home and sales representatives are amazing especially Wendy ??
By: Muhammad Amir
Sep 2023
starstarstarstarstarstarstarstarstarstar_border
Staff is very good and friendly
By: Gaetan
Sep 2023
starstarstarstarstarstarstarstarstarstar_border
Well designed energy efficient home. Good quality craftmanship.
By: Sadiq
Sep 2023
starstarstarstarstarstarstarstarstarstar
Easy purchase process.
By: Michael Babajide
Sep 2023
starstarstarstarstarstarstarstarstarstar_border
The sales rep i related with is Poonam, she was 100% amazing. she answered all my questions regardless of how silly they seem, she was professional to the core. However, all of Poonam's good work was thwarted by the use of Mortgage advisors and First national financial institution. they were HORRIBLE! made the whole process stressful and annoying. I was very close to pulling the plug on everything. They did not give full disclosures of the nitty grities of the buyback plan, they deliberately held back good information that could have aided my decision on whether or not to go ahead with it, they made unreasonable requests with very difficult timelines threatening not to finance the purchase. I disliked and regret every single bit of my interaction with them.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
on time service and delivery. relatively good material used as compare to other builders.
By: Jacklord G.
Aug 2023
starstarstarstarstarstarstarstarstarstar
Very Clean
By: Wali
Aug 2023
starstarstarstarstarstarstarstarstarstar_border
Sales team was amazing! Thinking of being long time Tartan customers. Would if you could introduce open concept single homes or open to above ceilings. We love our townhouse!! Thanks Tartan
By: Brittney Jean
Aug 2023
starstarstarstarstarstarstarstarstarstar
The team has been very responsive and easy to deal with when it comes to warranty issues inside the home.
By: Andrew Graham
Jul 2023
starstarstarstarstarstarstarstarstarstar_border
Everyone that we have dealt with has been kind and try to be helpful. Process well laid out. Overall we are happy with our house. They have been slow on getting things fixed.
By: Janet
Jul 2023
starstarstarstarstarstarstarstarstarstar
The overall quality of the home
By: Kaushik
Jul 2023
starstarstarstarstarstarstarstarstarstar
Communication was good and they resolved the issues.
By: Osayanmon
Jun 2023
starstarstarstarstarstarstarstarstarstar
Communication
By: Confidential
May 2023
starstarstarstarstarstarstarstarstarstar
There were no delays, the PDI went well. Overall the house has few deficiencies and we really like the open concept and the finishes!
By: Gurveer
May 2023
starstarstarstarstarstarstarstarstarstar
They respond to warranty issues well
By: Uyi
May 2023
starstarstarstarstarstarstarstarstarstar_border
THe building was solid and they were accommodating. Anne really helped
By: Luis Fabian
May 2023
starstarstarstarstarstarstarstarstarstar
The design and spaces in the house is fantastic
By: Gurpreet
Apr 2023
starstarstarstarstarstarstarstarstarstar
Transparent. Things were as shown. No suspicion.