H.O.M.E – Home builder review awards|Home builder research awards program

About H.O.M.E. Awards

The H.O.M.E. Awards^TM is an annual competition that symbolizes excellence in the home ownership experience.

Founded in 2010 by CustomerInsight, the H.O.M.E. Awards are sought after by builders across Canada and the United States.

Winners of these awards are builders who strive to not only build beautiful homes for their customers, but to ensure the best possible experience every step of the way.

The Awards are named after those who matter most, the Homeowners. Join us on Wednesday, October 22^nd, 2025 in person at our annual H.O.M.E. Awards ceremony in Calgary, AB, as we announce the winners, or watch the livestream in the comfort of your office at 4.30pm ET.

***CLICK HERE TO WATCH THE 2024 H.O.M.E. AWARDS***

AWARD CATEGORIES

Each year, CustomerInsight spotlights single family and multi-family home builders and trade/supply partners in both Canada and the United States for excellence in customer, trade and employee satisfaction. H.O.M.E. Awards are based solely on the voice of the customer and are verified by our Statistician and Research Analysts.

BEST CUSTOMER EXPERIENCE

Granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners.

BUILDER OF CHOICE

Awarded to builders achieving superior results for customer satisfaction, employee satisfaction and trade satisfaction.

BEST TRADE / SUPPLY PARTNER

Awarded to trade partners who stand out from the rest based on their performance, quality of workmanship, reliability and customer service.

INDUSTRY AMBASSADOR OF THE YEAR

Outstanding individual who has made a remarkable contribution to improve the perceptions people have of the residential homebuilding industry by demonstrating leadership and initiative in the areas of customer experience.

THE VALUE OF A H.O.M.E AWARD

Optimum Benchmarking

Showcases that your company’s work and/or its professionals are standard-setting.

Builds Credibility

Demonstrates the strength of your company, validating the quality, workmanship, and service delivery position with prospective clients.

Adds Value

Exhibits the value you have brought to homeowners and, in this metric-conscious world, there is little better than an award based on the Voice of the Customer.

Builds Industry Reputation

Regional and National recognition of being customer-centric and attaining great customer experience results.

Helps to Increase Sales

Gives prospects another reason to trust your business. 84% of new home buyers agree they are willing to select builders and pay more for great customer experience

Motivates Staff

Boosts your employees' morale and attracts qualified candidates to your business.