Corporate Head Office

Lincolnberg Homes
1665 91 Street SW
Edmonton, Alberta
T6X 0W8
T 1 (780) 431-8800
F 780-431-8819

Overall Customer Reviews

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8.6 Stars Rating
2431 Customer Reviews
Click Here To Write A Review

Profile

Lincolnberg Homes was formed in Edmonton in 1978 when the home building industry was going full tilt. Pressure mounted and builders’ couldn’t work fast enough to meet the demand, as the market grew by leaps and bounds in the booming Alberta economy. It was a take-it-or-leave-it situation for buyers. Most builders offered only four or five different designs in each subdivision, and customers had virtually no say in the final product. Cookie cutter homes were the order of the day – at least from the builders standpoint. Lincolnberg Homes entered with a focus on individuality and looking for better ways of doing things. Not a custom home – that would be beyond the reach of most buyers – but a home with custom features. The new viewpoint worked, with the company building 12 homes in its first year. The company grew steadily – to the point where year end figures are more than 15 times Lincolnbergs first year. Such numbers are something to be proud of, especially in light challenging economic time the city has seen since Lincolnbergs inception. Lincolnberg is every bit as proud of the plans it offers today as the ones which broke ground 38 years ago. The focus at Lincolnberg remains on customer feedback. It is because of this positive feedback that Lincolnberg continues to be an industry leader in quality and workmanship that allowed them to become the strong company it is.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2021 – Winner: Builder of Choice
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Builder of Choice
  • H.O.M.E. Awards 2019 – Winner: Builder of Choice Single Family
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience Single Family
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience Multi Family
  • H.O.M.E. Awards 2018 – Winner: Builder of Choice Single Family
  • 2017 H.O.M.E. BEST CUSTOMER EXPERIENCE WINNER - MULTI FAMILY
  • 2017 H.O.M.E. BUILDER OF CHOICE - EDMONTON
  • 2016 H.O.M.E PLATINIM WINNER EDMONTON
  • 2016 H.O.M.E GOLD WINNER SINGLE FAMILY

Communities







Customer Reviews

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By: Darcy
Oct 2022
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Our sales rep Gerry Wigmore was phenomenal to deal with and made the whole process easy.
By: Boots
Oct 2022
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My concerns were promptly addressed, and everyone is super nice to deal with.
By: Lucille
Sep 2022
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the quality and feel of our new home
By: Danielle
Sep 2022
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It’s hard to pick something because the whole experience has been great. Staff were friendly and knowledgeable, tradespeople got work done to a good standard (some going above and beyond), and we’re still delighted that we were able to make customizations during the design phase that a lot of builders don’t accommodate. We have great things to say to everyone who knows we’re in a new home!
By: Adam
Sep 2022
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The ease of buying experience
By: Paul
Sep 2022
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The after sales staff responded to my calls and emails and Gerry continued to answer questions and offer helpful suggestions.
By: Robert
Sep 2022
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Sales rep Eric dealt with any and all of my concerns, knew how to handle me and my concerns even if I wasn’t the nicest at times, calming my nerves. As a first time home owner, I obviously stressed about a lot of things, had a ton of questions all the time and he did a great job dealing with that. Eg, i requested that I be informed when ground breaking was happening, he knew this. It happened while I was away and no one informed me, Eric went out of his way to take pictures of my homes progress because he knew I worked out of time most of the time. He didn’t have to do that, nor did I ask, he just did something above and beyond making the process special for me. Eric the building supervisor, not sure if that’s his title or not, was also great, very thorough during walk-through’s explaining everything and not rushing us at all.
By: Carly
Sep 2022
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The personal relationships we weren’t uncomfortable
By: Herve
Jul 2022
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Great customer service
By: Mathilda
Jul 2022
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Friendly visits from Gord !
By: Sylwia
Jul 2022
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Not sure
By: Cornelius
Jul 2022
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The quality of materials and everything in the home is awesome and I appreciate it
By: Jhony
Jul 2022
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Gerry from the office is Ver accommodating when ask some time and Eric also answer questions in timely manner and the rest of the team.We’re satisfied.The only lacking now is the front cement and back cement deck
By: David
May 2022
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All levels of staff were very welcoming and courteous. I checked a lot of show homes prior to deciding to go with Lincolnberg and after moving in I couldn’t be happier with my decision. I felt as though I was in good hands right from day one.
By: Kanton
May 2022
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Always available and helpful. I was anticipating a "difficult" home building experience and it was absolutely the opposite!!! Loved dealing with Lincolnberg Homes and we would not hesitate to do it again!
By: Alaknanda
May 2022
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I recommended to many of my friends and family. Gord and Roger they reply right away. when we were building our house Roger was giving us advise and we thought about it and we added those features and we find this very valuable He was ready to answer my questions on the phone or text if he is busy with customers he replies. Gord customer service is very good he sent someone in in a half of hour because I smelled something in basement which turned out sewer line and not gas. He takes my phone calls right away it feels good things are taken care right away. The important thing is they are fixing it. This is the best builder.
By: Emily
Apr 2022
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The entire team has been great! The ability to customize the home was amazing and the time they took to work with us to make it perfect was great. Marie, Andrey, and Eric made the building process easy and took the time to answer any concerns we had. They all made us feel like we were their top priority. Gord has been great to answer any of the questions we have had after getting possession and has been helpful with getting anything we needed fixed!
By: Jennifer
Apr 2022
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Availability of staff to answer any questions (even simple ones, as a first time home buyer). They were very knowledgable and I appreciated how friendly and courteous staff were and are. Overall, I had a great experience. I mostly appreciated the customer service and quick responses.
By: Carolina
Feb 2022
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Everything was good
By: Kristi-Lee
Jan 2022
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Most honest and open builder. Any questions we had, answers were always provided.
By: Steven
Jan 2022
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Dealt with a very knowledgeable group and they dealt with all issues in a professional manner,with a very friendly attitude !
By: M. Kristine
Dec 2021
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The fact they resolve any issues, which every new build will have. They keep in touch with me and I feel they were as helpful as they could be with supply issues. I trust the company, especially Marie and Gord. Eric was also helpful during the building process. My experience has definitely been better than friends of mine who went with a different builder.
By: Ruby
Dec 2021
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They are very nice people when i have a question they answer right away
By: Maria
Nov 2021
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Making us feel that they build our dream home
By: Audrey
Nov 2021
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Our rep/realtor - Gerry. He was/is fantastic.
By: Carlos
Nov 2021
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We enjoyed the process They did a good job explaining each step
By: Elaine
Nov 2021
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Really enjoyed working with Marie and Eric. They have been fabulous from the start
By: Peggy
Oct 2021
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Very personalable
By: Jason
Oct 2021
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Lincolnberg was fairly quick to let us know about any changes and tried to make sure to give us what we asked for.
By: Darcy
Oct 2021
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Customizeable Jerry and eric were both friendly and quick to respond
By: Paul
Oct 2021
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Gerry was AMAZING to work with and was obviously indicative of the kind of staff and customer relations that is expected at Lincolnberg because I have enjoyed working with all the staff that I have dealt with.
By: Laura Katherine
Oct 2021
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I liked that we were able to view the house during the construction process. It helped build excitement, and we appreciated seeing it all come together.
By: Corinne
Oct 2021
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Good value. Lots of assistance with the home building/buying process. Excellent buying incentives. In general, very good after build care and communication.
By: Julius
Oct 2021
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Easy straightforward transaction and easy to deal with on warranty work
By: Anabel
Sep 2021
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They allowed me to move stairs and others to different area
By: Rodrigo
Sep 2021
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I think my house is the best house in the whole world!
By: Marcelo
Sep 2021
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Response to any issues I had was dealt with promptly.
By: Adepoju
Sep 2021
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engaement communication and feedback
By: Richard
Sep 2021
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famiky room
By: Yevgeniy
Sep 2021
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We would say Maria is an professional, everything what we needed she solved quickly, without any delaying. We were happy to work with her from the very beginning to possession day and after.
By: Mark
Sep 2021
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Communication and ease of service. Lincolnberg has maintained a good communication all this while and they are just a message away in case I need anything fixed. I also appreciate the timely reminders and videos on how to maintain the home. Makes it easier for me as a first time homebuyer.
By: Boots
Aug 2021
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This is our first home purchase, and Lincolnberg has made it a smooth and wonderful experience overall.
By: Tapiwa
Aug 2021
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great customer service and knowledgeable staff
By: Danielle
Aug 2021
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Our sales rep (also our primary contact throughout the build process) was friendly, knowledgeable, and responsive but we never felt pressured or rushed. Also, more importantly, their commitment to quality was demonstrated repeatedly - for example, we were told early on that one reason a build might be delayed was because the builder would wait for one of their usual contractors to be available, rather than hiring whatever company was available right away, ensuring they’re always working with companies to at have repeatedly proven their quality of work.
By: Guncha
Aug 2021
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Gord was very professional in all addressed concerns. Marie was very promt in all questions and changes we requested.
By: Noel
Jul 2021
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The acquisition process was fairly straightforward.
By: Sharmaine
Jul 2021
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They answer all my questions and they are very friendly, knowledgeable, meet my standards beyond expectations!
By: Robert
Jun 2021
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how efficient they were answering they realized they messed something they stood up for their commitment by honoring it.
By: Malaya
Jun 2021
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Buying experience
By: Nicholas
Jun 2021
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The fact that we signed a piece of paper stating that i payed for my landscaping deposit and that it would be included in the statement of adjustments, and the landscaping deposit will be refunded to the Homeowner once the required landscaping is done, and the proof of completion has taken place. That's been done since Sept/Oct 2020 I want to know where my landscaping deposit has gone!?

CUSTOMER TESTIMONIALS

"It's hard to find words nice enough to thank people like you! Thank you for being a part of our new home experience." - Martin & Dalia

"I would like to thank you for helping us buy our new home! This is actually a unique and awesome experience, we never thought something so difficult can be so easy. Owning a quality house you can call your home has never been so easy. You made us feel that you are not just there to sell the house, but you are also there after the sale, something that I don't see to often."
- Mark D