Corporate Head Office

Lincolnberg Homes
1665 91 Street SW
Edmonton, Alberta
T6X 0W8
T 1 (780) 431-8800
F 780-431-8819

Overall Customer Reviews

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8.6 Stars Rating
2303 Customer Reviews
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Profile

Lincolnberg Homes was formed in Edmonton in 1978 when the home building industry was going full tilt. Pressure mounted and builders’ couldn’t work fast enough to meet the demand, as the market grew by leaps and bounds in the booming Alberta economy. It was a take-it-or-leave-it situation for buyers. Most builders offered only four or five different designs in each subdivision, and customers had virtually no say in the final product. Cookie cutter homes were the order of the day – at least from the builders standpoint. Lincolnberg Homes entered with a focus on individuality and looking for better ways of doing things. Not a custom home – that would be beyond the reach of most buyers – but a home with custom features. The new viewpoint worked, with the company building 12 homes in its first year. The company grew steadily – to the point where year end figures are more than 15 times Lincolnbergs first year. Such numbers are something to be proud of, especially in light challenging economic time the city has seen since Lincolnbergs inception. Lincolnberg is every bit as proud of the plans it offers today as the ones which broke ground 38 years ago. The focus at Lincolnberg remains on customer feedback. It is because of this positive feedback that Lincolnberg continues to be an industry leader in quality and workmanship that allowed them to become the strong company it is.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2021 – Winner: Builder of Choice
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Builder of Choice
  • H.O.M.E. Awards 2019 – Winner: Builder of Choice Single Family
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience Single Family
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience Multi Family
  • H.O.M.E. Awards 2018 – Winner: Builder of Choice Single Family
  • 2017 H.O.M.E. BEST CUSTOMER EXPERIENCE WINNER - MULTI FAMILY
  • 2017 H.O.M.E. BUILDER OF CHOICE - EDMONTON
  • 2016 H.O.M.E PLATINIM WINNER EDMONTON
  • 2016 H.O.M.E GOLD WINNER SINGLE FAMILY

Communities







Customer Reviews

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By: Audrey
Nov 2021
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Our rep/realtor - Gerry. He was/is fantastic.
By: Carlos
Nov 2021
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We enjoyed the process They did a good job explaining each step
By: Elaine
Nov 2021
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Really enjoyed working with Marie and Eric. They have been fabulous from the start
By: Peggy
Oct 2021
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Very personalable
By: Jason
Oct 2021
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Lincolnberg was fairly quick to let us know about any changes and tried to make sure to give us what we asked for.
By: Darcy
Oct 2021
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Customizeable Jerry and eric were both friendly and quick to respond
By: Paul
Oct 2021
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Gerry was AMAZING to work with and was obviously indicative of the kind of staff and customer relations that is expected at Lincolnberg because I have enjoyed working with all the staff that I have dealt with.
By: Laura Katherine
Oct 2021
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I liked that we were able to view the house during the construction process. It helped build excitement, and we appreciated seeing it all come together.
By: Corinne
Oct 2021
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Good value. Lots of assistance with the home building/buying process. Excellent buying incentives. In general, very good after build care and communication.
By: Julius
Oct 2021
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Easy straightforward transaction and easy to deal with on warranty work
By: Anabel
Sep 2021
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They allowed me to move stairs and others to different area
By: Rodrigo
Sep 2021
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I think my house is the best house in the whole world!
By: Marcelo
Sep 2021
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Response to any issues I had was dealt with promptly.
By: Adepoju
Sep 2021
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engaement communication and feedback
By: Richard
Sep 2021
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famiky room
By: Yevgeniy
Sep 2021
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We would say Maria is an professional, everything what we needed she solved quickly, without any delaying. We were happy to work with her from the very beginning to possession day and after.
By: Mark
Sep 2021
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Communication and ease of service. Lincolnberg has maintained a good communication all this while and they are just a message away in case I need anything fixed. I also appreciate the timely reminders and videos on how to maintain the home. Makes it easier for me as a first time homebuyer.
By: Boots
Aug 2021
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This is our first home purchase, and Lincolnberg has made it a smooth and wonderful experience overall.
By: Tapiwa
Aug 2021
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great customer service and knowledgeable staff
By: Danielle
Aug 2021
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Our sales rep (also our primary contact throughout the build process) was friendly, knowledgeable, and responsive but we never felt pressured or rushed. Also, more importantly, their commitment to quality was demonstrated repeatedly - for example, we were told early on that one reason a build might be delayed was because the builder would wait for one of their usual contractors to be available, rather than hiring whatever company was available right away, ensuring they’re always working with companies to at have repeatedly proven their quality of work.
By: Guncha
Aug 2021
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Gord was very professional in all addressed concerns. Marie was very promt in all questions and changes we requested.
By: Noel
Jul 2021
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The acquisition process was fairly straightforward.
By: Sharmaine
Jul 2021
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They answer all my questions and they are very friendly, knowledgeable, meet my standards beyond expectations!
By: Robert
Jun 2021
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how efficient they were answering they realized they messed something they stood up for their commitment by honoring it.
By: Malaya
Jun 2021
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Buying experience
By: Nicholas
Jun 2021
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The fact that we signed a piece of paper stating that i payed for my landscaping deposit and that it would be included in the statement of adjustments, and the landscaping deposit will be refunded to the Homeowner once the required landscaping is done, and the proof of completion has taken place. That's been done since Sept/Oct 2020 I want to know where my landscaping deposit has gone!?
By: Johanna
Jun 2021
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The Rent to Own Program was a big factor in making Home purchase decision easier as it really helped financially and Lincolnberg made Home ownership an exciting positive experience with this initiative.
By: Gabriel
May 2021
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The friendly and professional staff, like Marie and Gord. They are a delight to speak with and they are always on top of any issue. They are outstanding members of the Lincolnberg team.
By: Marjan
May 2021
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Great comunication, understanding and acceptance especially for newcomers in Canada with limited English language
By: Mamadou
May 2021
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Nice house with strong building materials
By: Themba
Mar 2021
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working with Lincolnberg has been a pleasant experience in obtaining our first home. it was a stress free process. I would recommend Lincolnberg to anyone any day.
By: Jeffery
Mar 2021
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Friendly staff , help when needed , accommodating
By: Imelda
Mar 2021
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Excellent customer service.
By: Bradley
Feb 2021
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How simple and easy they made it
By: Jose Victor
Feb 2021
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they are very helpful
By: Angelo
Jan 2021
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The excitement of seeing the house being built.
By: Gerardo
Jan 2021
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Roger Gallardo (Sales manager) 20 of 10! Very attentive, knowledgeable who put up with my craziness. Al-sun Morgan is absolutely wonderful, fun to deal with, laughed with me while going through a hard time, very accommodating, made me feel welcomed and not pushy to make decisions very accommodating. Jeff Tosma (service manager) exceptional customer service, he sets the standard of your company goes above and beyond. Very devoted to the homeowners. If you lose him... your in trouble. Melcome and Andrea - Shout out!I never thought I would have such an excellent experience building a house.
By: Dylan
Jan 2021
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Jeff deserves a raise! He is extremely helpful, answers all our questions and takes care of all our issues. Rogers (builder rep at show home) very informative and smart - also deserves a raise. He was very response to making adjustment to the floor plan without hesitation (which other builder do not do) he made sure to meet all our expectation.
By: Daniel
Jan 2021
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The staff from top to the bottom were all fantastic and I could ask for anything more . Best experience possible . Hands down best builder for sure .
By: Kulbir
Jan 2021
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They are beautiful.
By: M. Kristine
Jan 2021
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Dealing with Marie very helpful and right on top of things
By: Laura
Dec 2020
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The best possible home building/ first home ownership experience. Everything from the customer service, the support and quality of the build was spot on. Incredibly happy with my home!
By: Yevgeniy
Nov 2020
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We would like to say a huge thanks to Marie Bauche! We have been getting her help every where and timely manner. She is very professional, honest, and organized. We are really appreciate her attitude and care. Thank you Marie!!!!!
By: Alison
Nov 2020
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The process of personalization to our home
By: Georgina
Nov 2020
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Everyone has been super friendly and quick to answer our inquiries. They have been on time and done a great job scheduling repairs.
By: Julius
Oct 2020
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Straight forward transaction, great customer service
By: Quinton
Oct 2020
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Very quick with responses, and all tradesman involved were very timely.
By: Kristy-Lee
Oct 2020
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They were so friendly and helpful.
By: Robert
Sep 2020
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Roger, our sales manager was great! He walked us through everything. We have never bought a new home and did not know what to expect. Jeff, our foreman was very courteous and informative right from the start of the build. Ali-Sun from the office was a joy to deal with. Susan from the design team was great, she had a lot of patience and humour to get through our crew. Gord, our service manager always has the time to answer questions and take care of any concerns.
By: Maria
Sep 2020
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I have the opportunity to incorporate my own design concept on the floor plan. Staff's were very accommodating knowledgeable In giving advices in every questions/concerns voiced. I wished we had more selections & options On windows and sound proofing so we cannot hear neighbour's conversations and children's screaming while they're playing outside.

CUSTOMER TESTIMONIALS

"It's hard to find words nice enough to thank people like you! Thank you for being a part of our new home experience." - Martin & Dalia

"I would like to thank you for helping us buy our new home! This is actually a unique and awesome experience, we never thought something so difficult can be so easy. Owning a quality house you can call your home has never been so easy. You made us feel that you are not just there to sell the house, but you are also there after the sale, something that I don't see to often."
- Mark D