Corporate Head Office

3132 118 Ave SE
Calgary, Alberta
T2Z 3X1
social@jayman.com
T 403-258-3772

Overall Customer Reviews

starstarstarstarstarstarstarstarstar_halfstar_border
8.4 Stars Rating
5214 Customer Reviews
Click Here To Write A Review

Profile

From start to finish, trust experience to be your guide. For over 40 years, Jayman BUILT has continually redefined the way new homes are built, bought and, most importantly, lived in. We have led the industry in sustainable building practices and energy efficient designs; innovating to save our customers money, protect their health and reduce our environmental footprint. Each year we raise the bar of what is possible in our industry.

We believe that customer experience extends far beyond a positive customer service interaction, it is the heart of our business. Jayman BUILT is first and foremost a homebuilder, we also provide a full suite of complementary services for our customers. Our services were carefully introduced to create a straightforward process to help customers move with ease and peace of mind through their Jayman Journey. We offer our customers financial and realty services, a professional design consultation, even a complimentary moving van to make the final step of their move painless.

Recent Awards

  • Eight-time Builder of the Year – Edmonton, CHBA Region Awards
  • Eight-time Builder of the Year - BILD Calgary Region Awards
  • Four-time Builder of the Year – Multi Family, BILD Calgary Region Awards
  • Deloitte - 20 time winner, Canada's Best Managed Companies Platinum level
  • Alberta Construction Safety Association - Trailblazer Award for Safety 2018
  • Association of Fundraising Professionals Doc Seaman Individual Philanthropist Award for 2017 - Jay Westman, chairman and CEO of Jayman BUILT
  • Jayman Financial – Canadian Mortgage Professional Top Brokerages 2019 List
  • Vertico Financial Group - Top Brokers, Veris Awards 2017
  • The Alberta New Home Warranty Program - Top Builder - Calgary & Edmonton: Builder Benchmark Award 2015

Communities





















Customer Reviews

Click Here To Write A Review
By: Alisa
Feb 2025
starstarstarstarstarstarstarstarstarstar
The customer service time to getting back for questions are quick they are professional and good with customers and communication.
By: Mischaelle
Feb 2025
starstarstarstarstarstarstarstarstarstar
Can't thank everyone from Jayman that worked closely with us.Matt, Katelyn, Kara, Frazer, Adele, Samantha and Blair.
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar
The only under 10 I have was re cleanliness upon possession. Still had to mop, dust and vacuum upon move in.
By: Paula Angelica
Feb 2025
starstarstarstarstarstarstarstarstarstar
We had an amazing experience working with Jenn and Shae during the process of buying our home. From start to finish, they provided outstanding service, making what could have been a stressful journey feel smooth and easy. Their professionalism, knowledge, and dedication were truly impressive.Both of them went above and beyond to answer all our questions, guide us through each step, and ensure that we felt confident in our decisions. Their friendly and approachable manner made the experience even more enjoyable. we couldn’t have asked for a better team to help us with such an important milestone.I highly recommend Jayman and this fantastic sales team to anyone looking to buy a home. Thank you for making this process seamless and enjoyable!
By: Adrienne Tara
Feb 2025
starstarstarstarstarstarstarstarstarstar
I gave quality of materials only 7 because the shower heads could have been much better (not like this is a very expensive item). The cabinetry is OK but basic. For example, bathroom vanities with drawers as well a doors would be much better and I would have expected soft close cabinets in the kitchen. The stove is super basic and an old style model. The workmanship of the drywall in the basement stairwell is poor with large gaps between the drywall and stairs. The type of closet doors installed are really a pain to open and close and I can see them breaking in the near future. I realize that some of these would be considered "upgrades" but I think that the base level should have these items as they are improvements at a very minimal cost and would make someone unable to add all the "upgrades" happy.
By: Linda
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
The prices of the houses are high but overall it’s a great community
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
Overall I was very happy with my experience dealing with Jayman
By: Helen Deidre
Feb 2025
starstarstarstarstarstarstarstarstarstar
Jayman is a quality builder and the follow up is great.
By: Trina
Feb 2025
starstarstarstarstarstarstarstarstarstar
We gave a house key to Jeremy on possession day so that he could complete a few things the next day but still have not received our key back, despite having asked our sales representative about this twice. Other than this all our interactions were fabulous. Everyone was very helpful.
By: Robert
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
As Time progresses I will be able to provide further feedback. Inside of 3 months I am noticing several defects that one wouldn't normally expect in regards to the Build. 1. Cracked Basement floor on Possession Date, Cracking on master bedroom doorway wall, causing the Master Bedroom door to no longer properly close, Dishwaser insulaton and kickplate not installed, Kitchen cabinet kickplate that was pointed out during initial walkthru was not addressed during followup walkthru, Bow discovered in Main windowframe on main fron living room window.
By: Maria & Jose
Feb 2025
starstarstarstarstarstarstarstarstarstar
The entire process has been smooth and stress free. I would definitely recommend a family member or friend go through Jayman, specifically Clare and Christianne, if they choose to build a new home in rangeview.
By: Chris
Feb 2025
starstarstarstarstarstarstarstarstarstar
Some of the features such as Wifi booster, FLO by Moen, RING front doorbell were not operational and not well explained
By: Gerald
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
Jayman offers a broad range of housing products, at multiple price points, with numerous locations across Calgary.
By: Golda
Jan 2025
starstarstarstarstarstarstarstarstarstar
I would like to commend Wes for his excellent communication skills. Also he went above and beyond by helping us on the walk through on what needs to be repaired. He was very helpful in giving us information about reserving the moving van. On the day of possession he made sure everything went smoothly. I also want to commend Nathan for all his hardwork from start to finish most especially during the walk through. There was a lot of explaining to do but he never made ir overwhelming for us. On the day of possession there was a hiccup involved with the City of Calgary but he made it sure we would still be able tp have possession on that day. We are grateful for both their hardwork.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
I’m glad that our hope of having a Jayman Built home came to past, and no regrets whatsoever.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Matt and Katelyn truly did everything they possibly could to ensure we got the house of our dreams. Working through the j link program and purchasing a spec home was a whirlwind but so worth it. Mike did an amazing job helping us sell our home and Frazier was amazing at explaining and walking us through our new home. I will recommend my experience with Jayman to whoever is looking to buy a new home!
By: Sean Anthony
Jan 2025
starstarstarstarstarstarstarstarstarstar
Clare and Christianne were nothing short of perfection. From the first time I walked into the show home to my possession date, they responded to every single question within minutes. If every home sales team was able to replicate what those two ladies have accomplished, Jayman would be #1 across the board.
By: Ashutosh
Jan 2025
starstarstarstarstarstarstarstarstarstar
Please give Jayman my regards, it's a beautiful house with beautiful features.
By: Donald Charles
Jan 2025
starstarstarstarstarstarstarstarstarstar
High quality build with great thought put into living needs, community needs.
By: Franziska Marie
Jan 2025
starstarstarstarstarstarstarstarstarstar
THe experience was very good and positive
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
I don't have anything to really add because everything went good, and it all turned out.
By: Nathan
Jan 2025
starstarstarstarstarstarstarstarstarstar
They've been great if any issues have come up, they're prompt and I don't have any complaints, what more can I say?
By: David Keith
Jan 2025
starstarstarstarstarstarstarstarstarstar
This is our second build with Jayman. Although we have had several issues with our house the personal touch from the Jayman team and genuine concern have made the difference. We have been very patient and we see that it is appreciated. We are sympathetic/share the frustration of the poor customer service and quality of the subtrades.
By: Navish
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
I found they were good in terms of service.
By: Gerald
Jan 2025
starstarstarstarstarstarstarstarstarstar
A LL things went Well. Thank You ????????????????
By: Amanda
Jan 2025
starstarstarstarstarstarstarstarstarstar
We had a great experience with Jayman, overall. When there was a transition of site supervisors and Jordan going on maternity leave there was clear communication and introduction to Dave via emails. There was no communication that Steven was leaving and that there was an entire new sales team - it was only noticed when there was a different person sending our weekly updates. As people who chose to build our first home with Jayman we became friendly with Jordan and Steven and it felt weird to have them leave mid process especially with no communication on who the new team was. We feel that hand off was done poorly and wished there was more insight into that change. The service we experienced from Jordan, Steven, Dave, Hali (StyleMagic) and Avleen (Jayman Financial) was incredible. They really care for those who build with Jayman and take the time to explain things clearly and well. They made this process amazing for us. We’re thankful we got to experience building our first home with them. For our 2 month appointment, I feel in the dark as to what is going to be getting done vs what is not. I hope there is more communication on this prior to the appointment.
By: Andrea
Jan 2025
starstarstarstarstarstarstarstarstarstar
Jayman seems to be a good company to deal with so far!
By: Michelle
Jan 2025
starstarstarstarstarstarstarstarstarstar
Experience was satisfactory
By: Brenda
Jan 2025
starstarstarstarstarstarstarstarstarstar
We haven't moved in yet but the product looks to be very well made and a lot of thought gone into it.
By: Alzito
Jan 2025
starstarstarstarstarstarstarstarstarstar
The entire process of home building has been very streamlined and systematic.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Everyone were so very nice, patient, knowledgeabe with a big smile. Especially, when you move you needed the attention. The nice gifts we received were very sweet and we enjoyed All of them. Very thoughtful. Thank you.
By: Jayden
Jan 2025
starstarstarstarstarstarstarstarstarstar
Our entire experience with Jayman has been remarkable. We wouldn’t recommend anyone else!
By: Laura
Jan 2025
starstarstarstarstarstarstarstarstarstar
I've already referred many people to Jayman, and I've actually shown them my home.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
I feel you guys are so reliable
By: Arly
Jan 2025
starstarstarstarstarstarstarstarstarstar
See my previous comment.
By: Ganesh
Jan 2025
starstarstarstarstarstarstarstarstarstar
The over all construction, communication and with the house I am extremely satisfied. But as mentioned in my previous feedback the sales would have been better, so the customer can choose what all options he need and also to accommodate customer needs if not reject with a proper reason.
By: Suk Ping
Jan 2025
starstarstarstarstarstarstarstarstarstar
Jayman ensures a clear follow-up process, and their team members are incredibly supportive. ( especially my sale: Weston)
By: Suk Ping
Jan 2025
starstarstarstarstarstarstarstarstarstar
Weston is very helpful & responsive.
By: Paul
Jan 2025
starstarstarstarstarstarstarstarstarstar
The collective experience from sales to post completion was great. Robin and Jake have both been very helpful.
By: Herbert
Jan 2025
starstarstarstarstarstarstarstarstarstar
Great people.
By: Eddie
Jan 2025
starstarstarstarstarstarstarstarstarstar
Good customer service
By: Jocelyn
Jan 2025
starstarstarstarstarstarstarstarstarstar
Overall experience has been very good…….The sales staff, although always friendly, always nice……continue to assume I am a couple not by myself and a widow. I find this to be a little hurtful and not thoughtful on their account.
By: Kristin
Jan 2025
starstarstarstarstarstarstarstarstarstar
Absolutely loved our experience from the moment we walked into the show homes - only imaging to purchase our dream home - to it becoming reality and living in our new home. It has truly been the best experience on every level.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
The ONLY thing I would say, is there are times when emergencies happen, and they'll tell you to wait for the 2-month appointment, but in cases of emergencies or issues that are critical, there should be some understanding. For example, the lock on the front door was broken and they told me to wait until the 2 month, but of course you can't keep your door unlocked for months. I finally took care of that myself because I couldn't wait.
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
It's been a very pleasant experience from start to finish.
By: Christopher
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
Some repairs were supposed to have been done and photos taken to prove it was fixed. But afterwards, we were then told that we just had to trust that they did it, And that there were no photos of proof of the repair. We spent over 800k on a house and hearing “don’t worry, I’ll fix it” with no proof of repair is not assuring at all. So at the moment, trust is not at the forefront unfortunately.
By: Westman Village Lyric
Jan 2025
starstarstarstarstarstarstarstarstarstar
Cuz I love my home and the Team made it happen!
By: Tamunonengiy
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
I feel the cost of the house was pricy and there is so much noise in the basement while using the bathrooms in the main house. It feels like water gushing out on your head. This is not same experience in my neighbors house
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
See my comment.
By: 1926039
Jan 2025
starstarstarstarstarstarstarstarstarstar
Michael has gone above and beyond and the crew has made me feel like part of the community and at home