Very friendly and make you feel comfortable.

Our experience with the Glacier Ridge sales team has been outstanding. As first-time home buyers, we were initially overwhelmed, but the team made the process smooth and stress-free. From the very first visit to finalizing our purchase, they were attentive, knowledgeable, and incredibly supportive. Their communication was clear, their patience was remarkable, and they truly went above and beyond to ensure we felt confident every step of the way. We’re extremely grateful for their help and highly recommend Glacier Ridge to anyone looking to buy a home.

I would like to share some feedback regarding my recent home purchase experience.After signing the purchase documents, the lawyer provided by Jayman was not very transparent with us. We were informed that some copies of the documents would only be shared after possession, which made us uncomfortable as we wanted to fully understand everything we were signing.We were also asked by the sales team to attend the pre-possession inspection with about a week’s notice. This required costly travel arrangements. During the inspection, the site supervisor asked me to sign the inspection documents before completing the walkthrough. He marked several areas for paint touch-ups, but many of these were not addressed properly. I noticed after possession that some of these issues remained unresolved, and I am still waiting for those repairs to be completed.A similar situation happened at possession , I was asked to sign documents confirming that everything was satisfactory before the walkthrough took place. As a homeowner, this created pressure to sign before having a fair chance to review the property thoroughly.Buying a home is a major milestone and an emotional investment. These experiences made the process more stressful than it needed to be.That said, I would like to acknowledge and thank Brittney, the Sales Manager, for being consistently helpful, responsive, and professional throughout my home-buying journey. Her support made a positive difference.I hope my feedback helps improve the transparency and customer experience for future buyers.

Overall, we’re very satisfied with our Jayman experience. The Sales Team and Design Centre were amazing very professional, helpful, and easy to communicate with throughout the process. The only thing we wish could improve is having more flexibility in the exterior design choices. Some options were already set, so we didn’t get to fully pick the look we originally wanted. Still, we’re very happy with how everything turned out and grateful for the team’s support.

Everything we discussed meets our expectations.

Everything just worked out perfectly. Honestly can't ask for anything better.

The service provided by your sales team was outstanding and we were treated far better this round than in our previous purchase of 169 Stonehouse Way. They made us feel welcome and appreciated, providing a first class service experience to Anna and I.

The Sales team led by Robin and the Financial advised of Ray.

The team was great and provided services to my satisfaction and I have faith they will do same for anyone I recommend them to.

Our experience with Jayman was just great, Starting from Tanya at the show home, Avleen at Jayman financial, sytlemagic team, Nathan our super intendent, and finally Jose our customer service rep.Even though we had some concerns about vibrations in our home, but the overall experience is just great.

Matt and Sam treated us like VIPs when we entered their showhome, something other sales people lacked. (Potential buyers can't be treated as if they won't afford anything; they are there because they have budget and they considered your business.) We weren't planning on getting Jayman initially because it felt like it was more "premium" than other builders. We just decided to come in to Jayman to see what else we were missing. A random visit turned into an interesting session that was full of enthusiasm and stunning electronic visual aids. That's what we liked about Jayman: they know how to make their product stand out from the rest.• My decision-making works like this: Yes, you have this feature and that feature. But other builders have that too. What makes you different and how will you convince me to buy your product instead of theirs? And your limited-time-only hurry-up "free" offer feels like a bait and a SCAM. It's "free" but my calculation says I didn't even get any deal at all.• Jayman was able to convince us how they stand out from others, and we are buyers who were aggressive in doing our research. We liked the lot very much and the community is easily accessible to major highways like Whitemud and Henday.• Even though they are not part of Rosemont anymore for now, we won't have any other people to handle our purchase file other than Matt Groves. Extremely patient and humble. He will advocate for you and will resolve matters you never knew possible, lol. His goal from the start is for us to be happy with our home. Heck, he will respond to your email at 11 PM or 2 AM when he can. He's not required to, but that is some extraordinary dedication right there. Stay in good health, Matt. Because it's Matt or nothing, folks.

Good experience

because am satisfied with my purchase so will recommend

I like the communication and responsiveness of Jayman through the first year.

I'm very happy with my new home!

Our solar panels were not ready and set up or explained how they work . We found out through a WhatsApp Park Place owner groups chat that ot was recommended to make sure they were working after been in house 3weeks. And they were not !

Absolutely

Good service. You reduce price if prices comes down.

I highly recommend Jayman Built if you wanna get unique floor plans and exceptional architectural designs.Just need to find a good, helpful and knowledgeable sales team though, especially if you’re a first time home buyer.

Have already been recommending Jayman since the project started.

The construction was done within an impressive period of time - about 4 months and stages of it were constantly communicated to us. Our questions were answered and the sales team of Sandra and Imran gave us no reason to doubt Jayman's professionalism.

AFter sales service is very good

The jobs got done even though there was some back and forth. Quality is there and design is there.

They responded to all the issues in the first year. Always available by phone or email We reached out to the builder up in the north for an issue and they jumped in and got involved so as a team they were helpful and accountable.

There are several reasons I would recommend Jayman to friends and family:1) ValueWhen I first walked into the Jayman show home, I immediately noticed the difference compared to other builders. I had visited five other communities before committing to one, and Jayman simply stood out. The value they offered was far beyond the others — from the knowledgeable and friendly sales team (who were always on site, unlike some builders such as Shane Homes) to the included features like solar panels, landscaping, and a smart home package.2) QualityAfter the heavy rainfall we experienced in July, several show homes from other builders had water pooling in their basements. In contrast, every Jayman show home we toured demonstrated exceptional quality and attention to detail. The level of finish and workmanship was consistently high, and it was clear that Jayman takes pride in the homes they build — they don’t just put them up quickly; they truly care about the product they create.3) ServiceAs I mentioned earlier, Jayman’s sales teams were always on site, knowledgeable, and friendly. Robin, in particular, was inviting and extremely helpful throughout the process. Even after our purchase, it was great to know I could bring family members to the show home and still receive the same warm, attentive service as before.

Robin and Kassia were super helpful throughout the process! I’ll definitely recommend Jayman to anyone, anytime.

Jayman feels like home. Who best to build your home better than a company that is home.

Because we are very grateful by the service we received from jayman sales team. Specially, Steven and Robert are very much helpful throughout the process.

We have experience with other builders. We are impressed with the build thus.

see previous comments.

I gave the rating because Ben and Kelsey made me feel very welcome and like I mattered.

Had a super smooth experience with the team in Glacier Ridge

Heather and Liam are a pleasure to work with and we would want our friends and family to have the same experience when purchasing a home.

Mainly because of Jesie Hayes and the sales lady Ana Fugaru.Especially Jesie, he renewed my almost lost hope in Jayman.

Customer care, that was delivered from buying the house and till now, for maintainance and repairs. And all the necessary information that was given to us, to make sure that we have best kmowledge about our house. I wish to have same team that assited me in buying house and jesie offcourse again, whenever i plan for next home.

Satisfactory.

The team has been working hard to get my house up and things are starting to come together

Because we had a really good experience and the building process was awesome

Okay, so during the building phase, I pointed out that the Telus line was right under the rubble without a conduit, which would have caused a service disruption. I was told that the process is now refined, and the cable can handle the pressure, but it didn’t. The cable broke just like I expected, and now I’m without Telus. Telus says they’ll fix it eventually, but who knows when?I’m really disappointed with the materials and how the workmanship was done. When we look at the show home, it’s so different from what we got. I expected to receive the same quality of fit and finish that I saw.The accent wall colouring is almost laughable, and the paint is chipping off completely. The door still has unfinished paint, and the gap to see from the door is covered in paint.The countertops still have smudges and marks that we can’t clean!The closet magnets aren’t installed yet. My door knobs are loose.I’ve had after-sales, a team member visit, and they’re going to fix some of the issues I’ve experienced. But I feel like I’m taking my time out to be on the site to have this job done, and it’s quite inconvenient.

This was our family’s 4th time using Jayman because of craftsmanship

We are very happy with our home, even though we did have a few bigger issues once we took posession of the house, they were resovled by jesie

I feel that Jayman builds a quality product.i have spent 35 years as an owner in a large general contracting industry, and any question I asked a Jayman representative, they either had a satisfactory answer or got it for me.

Mila and Tanya provides us with the most the excellent customer service when buying this house. They made sure to accommodate our needs and not skipping any details when going through this process.

I’m very pleased with all aspects of the home I purchased from Jayman. The strong sealing and excellent ventilation ensure a consistent flow of fresh air throughout the house. The mechanical room in the basement is thoughtfully designed, and the integrated solar system is a valuable addition that reflects Jayman’s commitment to sustainability. The only concern I have is regarding the radon system. I would appreciate it if Jayman could consider extending the radon pipe to the exterior of the building to further enhance safety and air quality.

Excellent job and amazing team.

My only disappointment was that someone break in the house 2 weeks before possession and no one notified me

It is a pleasant experience and I've built through Brookfield before and it was well explained to me the process

Trey was amazing to work with. Overall amazing experience with Jayman

Great customer service

It’s a good product in a well designed neighborhood