Jayman BUILT – H.O.M.E

www.jayman.com

Corporate Head Office

3132 118 Ave SE
Calgary, Alberta
T2Z 3X1
social@jayman.com
T 403-258-3772

Overall Customer Reviews

8.5 Stars Rating

6185 Customer Reviews

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Profile

From start to finish, trust experience to be your guide. For over 40 years, Jayman BUILT has continually redefined the way new homes are built, bought and, most importantly, lived in. We have led the industry in sustainable building practices and energy efficient designs; innovating to save our customers money, protect their health and reduce our environmental footprint. Each year we raise the bar of what is possible in our industry.

We believe that customer experience extends far beyond a positive customer service interaction, it is the heart of our business. Jayman BUILT is first and foremost a homebuilder, we also provide a full suite of complementary services for our customers. Our services were carefully introduced to create a straightforward process to help customers move with ease and peace of mind through their Jayman Journey. We offer our customers financial and realty services, a professional design consultation, even a complimentary moving van to make the final step of their move painless.

Recent Awards

Eight-time Builder of the Year – Edmonton, CHBA Region Awards
Eight-time Builder of the Year - BILD Calgary Region Awards
Four-time Builder of the Year – Multi Family, BILD Calgary Region Awards
Deloitte - 20 time winner, Canada's Best Managed Companies Platinum level
Alberta Construction Safety Association - Trailblazer Award for Safety 2018
Association of Fundraising Professionals Doc Seaman Individual Philanthropist Award for 2017 - Jay Westman, chairman and CEO of Jayman BUILT
Jayman Financial – Canadian Mortgage Professional Top Brokerages 2019 List
Vertico Financial Group - Top Brokers, Veris Awards 2017
The Alberta New Home Warranty Program - Top Builder - Calgary & Edmonton: Builder Benchmark Award 2015

Communities

Customer Reviews

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By: Karl

Sep 2025

Amazing quality and build of the home. Value for money especially with getting solar panels.

By: Jayson

Sep 2025

Customer service is awesome and Jayman really did a great job in building our house.

By: Sukhjinder

Sep 2025

Had great experience with the whole process.Already have recommended Jayman to friends. One of our friend has started buying process.

By: Heather

Sep 2025

Jayman really takes care of the customer. I never felt abandoned by Jayman. The whole experience; from the sales center to the design center to the customer care specialist; has been fantastic. The little touches Jayman offered that made me feel so special (the welcome mat, the ribbon, the care basket, the robe and slippers, and the one-year anniversary gift!!). This has been a truly fantastic journey that I would 100% recommend to anyone looking to purchase a new home. If I have the opportunity again, I would 100% choose Jayman.

By: Amardeep

Sep 2025

Mostly good. But my patio door doesn’t open, same was the case for front door. These would be known to the fixers and should have been fixed, rather than waiting for me to complaint and then I am waiting for 2 months for it to get fixed.

By: Reyben

Sep 2025

Trey, Rebecca and Dave have been amazing

By: Lauren

Sep 2025

Overall feel that Jayman options and upgrades make your home as you want it vs others that feel like you choose these two options and that’s it.

By: Roger

Sep 2025

Everything is just so perfect. Even in a noisey community it is a super quite sanctuary.

By: Patrick

Sep 2025

You all were fantastic! Great service and excellent build quality. Plus, you handled mistakes professionally and worked to make it right.

By: Frederick

Sep 2025

Our experience with this team has been nothing short of amazing. From start to finish, Matt and Kaitlyn were absolutely incredible — they’ve truly become like family to us. They guided us every step of the way, patiently answered our endless questions, and made what could have been a stressful process into an enjoyable journey. Their knowledge, professionalism, and kindness are unmatched, and we are beyond grateful for their support.We’d also like to give special thanks to the Style Magic team and Cynthia at Wendi for helping us with our blinds, Kara for her outstanding work on our mortgage, and Mike for the sale of our beloved 1997 Jayman McKenzie Lake home. Each of them played a vital role in making this transition smooth and successful.But above all, Matt and Kaitlyn deserve the highest praise. Their dedication and care went above and beyond, and we couldn’t imagine going through this without them. If you’re looking for a team that treats you like family and ensures you feel confident every step of the way they are a dream team to go with.

By: Kelly

Sep 2025

The process was easy, professional, and well laid out

By: Joseph

Sep 2025

Great

By: Kenneth

Sep 2025

The service provided as well as the high quality of the home.

By: Stacie

Sep 2025

Deck post misaligned with footingQuality of post in basement

By: Colin

Sep 2025

The entire process was a dream. We are thrilled with our beautiful home.A special recognition to the Jayman team especially Lyle, who truly is wonderful at his job. Ben, Kelsie & Shelby also!

By: Confidential

Sep 2025

I have personally not had very bad issues with the build, however I know a lot of units in this condominium have had pretty significant issues, which skew my results negatively

By: Carolina

Sep 2025

We've been less than a month in the house but for the moment everything seems of good quality, the house is well finished and was amazingly clean when we moved in. The house is well done, Lyle was very thorough in explaining everything on possession day and in helping us with some things that needed double checking after we moved in. Everyone at Jayman that we had contact with seemed to know their business and were always helpful and polite.

By: Darsh

Sep 2025

Mike has been an excellent communicator. There are some minor issues but Mike is on top of it all.

By: Josephine

Sep 2025

Excellent service start to finish.

By: Gurvinder

Sep 2025

Easy and non-hectic process to buy a home

By: Remegio

Sep 2025

Jayman is the best! And quality service! ??

By: Surinder& Nirmal

Sep 2025

The reason behind my 9 is listed in the portal too. My overall experience was nice except few things. I wish your construction team was as good as your customer service sales team.

By: Yash

Sep 2025

I am overall fine with all finishing works.Just I am not happy majorly with appliances. REFRIGERATOR AND STOVE.Which is not as per my expectations.SCRATCHES, LEAKAGE OF WATERAND NO OTHER UPDATES FROM TRAIL APPLIANCES AFTER ONE PERSON CHECKED IN NEXT POSESSION DATES.

By: Kati

Sep 2025

Have had a great experience so far. Any issues were dealt with. When we were feeling overwhelmed, the sales team was very accommodating to sit down with us and explain everything again.

By: Marites

Sep 2025

We have some concerns that's already in the portal

By: Moses Ranganai

Sep 2025

Friendly and timely service

By: Deji

Sep 2025

I will surely recommend Jayman to friends and family.I will also buy form Jayman again and again

By: Andrea

Sep 2025

We’re so grateful for the exceptional experience we’ve had throughout our homebuilding journey with Jayman Built. From the very beginning, the entire team demonstrated professionalism, care, and genuine dedication. Every step of the process, starting from our first visit to the showhome in Glacier Ridge, to choosing our finishes at the styleMagic Centre, and finalizing the paperwork, was smooth, exciting, and thoughtfully guided. We successfully built and moved into the beautiful Emma 24 home, and the entire experience has exceeded our expectations. The site visits were a highlight, and we always felt supported during what could have easily been an overwhelming process. Instead, it became a journey filled with learning, confidence, and joy, thanks to the incredible Jayman team!We truly appreciated the time, patience, and outstanding service that made this milestone not just manageable but genuinely memorable. We felt seen, heard, and cared for at every turn. We’ve just passed the one-month mark from our possession date of our new home, and we couldn’t be more excited or thankful. We’ll proudly continue recommending Jayman Built to friends and family, and we look forward to supporting this amazing team however we can in the future. Thank you again for everything; you’ve all been phenomenal!

By: Ashley

Sep 2025

Communication was great before posession, however communication after possession has been tough with Jayman. We have had tons of questions (one of which was specifically rough grading). Something that should be escalated wasn’t being escalated so I had to go in my contacts and find the construction manager and he helped me more than anyone so far. However, lots of items I need an answer on are still not rectified. I sometimes get no replies to texts and wonder if it’s being dealt with. Even a text saying “we haven’t heard anything but we are working on it”, just to update us where it’s at. We feel like not a priority as soon as we moved in.

By: Kim B

Sep 2025

It has been a pleasure to work with the ladies in the Sales Office to the guys working construction.Everyone has been very accommodating and professional.

By: Errol

Sep 2025

Generally, they are very good.

By: Confidential

Sep 2025

This is my second home with Jayman so I'm a very happy customer! Sarah and Jen, we're amazing, I want to recognize their hard work.

By: Confidential

Aug 2025

Excellent communication, high quality build, no complaints at all.

By: Tom

Aug 2025

See comments.

By: Margaret

Aug 2025

The Jayman team have been very thorough throughout the process - from lot selection/purchase to the selection of the details for our home. We appreciate the apparent communication that occurs between all members of the team from sales to Style Magic to Construction, etc.

By: Brock

Aug 2025

I would say that all my ratings reflect the true experience that we’ve had with Jayman. We worked through things together and they helped us with any issues that came up.

By: Nona

Aug 2025

I felt very confident in the purchase, there were no surprises and the team, especially Kelsey, was very professional and clear.

By: Hiroshi

Aug 2025

The Jayman team has been friendly and professional.

By: Abayomi Oluwole

Aug 2025

Because the property and the designs are better than others

By: Abhinav

Aug 2025

Jayman provide high quality build. This is our 2nd home with Jayman and we are extremely happy.We have already referred to many friends and colleagues and two have already purchased

By: Mackenzie

Aug 2025

Jayman has been welcoming ever since we stepped into their show home to begin our home building process. They keep in touch and provide updates during every stage.

By: Heaven

Aug 2025

Very helpful customer service and quick response for warranty service/repair

By: Adrian

Aug 2025

Our overall experience has been fantastic. With any new build, there will be surprises and hiccups and our experience with the support teams have been excellent; they acted with urgency, communicated clearly and was respectful with following up.

By: Rajdeep

Aug 2025

100%

By: Joel

Aug 2025

Quality, affordability, and reliability.

By: Confidential

Aug 2025

I've lived in homes built by 3 different builders. Jayman was the best. And my neighbors also agree.

By: Confidential

Aug 2025

Great experience!

By: Vishal

Aug 2025

Everything is good

By: Amanjyot

Aug 2025

Excellent quality and customer service

By: Wayne D

Aug 2025

Because Jayman build a very good product and stand behind their product. We also really love our community

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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