Corporate Head Office

3132 118 Ave SE
Calgary, Alberta
T2Z 3X1
social@jayman.com
T 403-258-3772

Overall Customer Reviews

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8.4 Stars Rating
5752 Customer Reviews
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Profile

From start to finish, trust experience to be your guide. For over 40 years, Jayman BUILT has continually redefined the way new homes are built, bought and, most importantly, lived in. We have led the industry in sustainable building practices and energy efficient designs; innovating to save our customers money, protect their health and reduce our environmental footprint. Each year we raise the bar of what is possible in our industry.

We believe that customer experience extends far beyond a positive customer service interaction, it is the heart of our business. Jayman BUILT is first and foremost a homebuilder, we also provide a full suite of complementary services for our customers. Our services were carefully introduced to create a straightforward process to help customers move with ease and peace of mind through their Jayman Journey. We offer our customers financial and realty services, a professional design consultation, even a complimentary moving van to make the final step of their move painless.

Recent Awards

  • Eight-time Builder of the Year – Edmonton, CHBA Region Awards
  • Eight-time Builder of the Year - BILD Calgary Region Awards
  • Four-time Builder of the Year – Multi Family, BILD Calgary Region Awards
  • Deloitte - 20 time winner, Canada's Best Managed Companies Platinum level
  • Alberta Construction Safety Association - Trailblazer Award for Safety 2018
  • Association of Fundraising Professionals Doc Seaman Individual Philanthropist Award for 2017 - Jay Westman, chairman and CEO of Jayman BUILT
  • Jayman Financial – Canadian Mortgage Professional Top Brokerages 2019 List
  • Vertico Financial Group - Top Brokers, Veris Awards 2017
  • The Alberta New Home Warranty Program - Top Builder - Calgary & Edmonton: Builder Benchmark Award 2015

Communities





















Customer Reviews

Click Here To Write A Review
By: Nicole
Jun 2025
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Speaking about Jenn and Sarah - I've had no concerns. They are thorough, willing to help, explain everything to the last detail and really show up for their customers. If there was ever something we didn't understand or a blip during the process that needed to be fixed, the girls showed up for us. We've also had the opportunity to meet Aldo and Chris who have also ensured a smooth construction process. Thank you to everyone that was a part of this journey with us.
By: Susamma
Jun 2025
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I highly recommend Jayman for their exceptional work and timely handover, completed without any rush. The quality of materials used in the construction was outstanding. Even after possession, their support remained impressive. I was pleasantly surprised by the regular site inspections during the first year. Overall, their service was truly superior.
By: Jody
Jun 2025
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Beautiful project and great location
By: Olayinka
Jun 2025
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I have had a good experience with Jayman and I have no regrets.
By: Confidential
Jun 2025
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I feel like build quality, the service from start to finish, and the overall look and feel of the home was premium. I had an overall great first experience with Jayman.
By: Confidential
Jun 2025
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So far I haven't had any major issues and any existing issues were addressed
By: Le
Jun 2025
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I gave a 10 because my experience from start to finish was exceptional. The team was professional, responsive, and genuinely cared about making sure everything was right. Darren, Sandi and Alison, in particular, went above and beyond to make the process of moving into my new home smooth and stress-free. The quality of the home and the level of customer care exceeded my expectations—I’d absolutely recommend them to friends and family.
By: Amit
Jun 2025
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clean and well organized community managed by Jayman. close of YMCA, Co-op and public transport as well
By: Darlene
Jun 2025
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Jayman provides the best customer service team to deal with any issues in regards to the first year of ownership and makes it easy and seemless to fix any issues that arise. I would recommend Jayman Built to anyone looking to purchase as Jayman certainly stands behind his product.
By: Donovan
Jun 2025
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All around quality service and professionalism.
By: Owaiz
Jun 2025
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Echoing the comments from the prior questions, the overall service level and community experience has been amazing
By: James
Jun 2025
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I am satisfied with Jayman.
By: Ann
Jun 2025
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We received exceptional service from the team - Chris , Leona, Srdj and Shane. THE WELL DONE PART: 1. exceptional possession day - so thoughtful , the house was beautiful and clean, provided with like the must have when u get to a house , eg , toilet paper , thorough explanation - amazing work !! 2. I had issue with my undercabinet lighting being small and not what I paid for - was very unhappy during pre ocup walk and Sardj went above and beyond and fixed it . 3. Chris was amazing through out the journey - very personable , amazing customer service , thorough , he never hesitated to take time to explain things till he understood we were happy and contented. 4. Days when he stayed so late to get us t what we wanted or liked . 5. Leona - the number of times she helped go tot he house to see few questions we had in mind . 6. Sardj - a very honest and hard working person , he made sure we understood everything and explained things so well with patience and made sure to go the extra mile to get things done the way we want. He did everything possible in his power to get it right, if it was under his control . My only additional comment was about the number of things we had to point out to to get rectified during the pre ocup walk and later after possession thing we have to now reach out for rectification. Probably its because , when we knew we are buying the house from the Jayaman, we had a predefined thought that there is going to be zero after work or lets say " Jayman = perfection" and gets things right the first time and we wouldn't have to ever discover issues or fixes after the possession. I think its probably an "us" thing and this being our first home, I am not sure if this is normal . Not that the issues pointed put weren't acknowledged or tried to be rectified, they absolutely are looked into, and necessary actions are being taken , but one would not want to deal with so many tiny stuffs after moving into their brand new house. Few examples would be- 1. we had a jammed lock on the front door, and was advised, it should be a jayman portal ticket, but shane swang by our house for cleaning the area around the house from the scraps/ waste from construction and I asked him and he immediately fixed it , which helped us tons , as we could use the front door opposing to having to wait till the ticket might have been resolved. And in all honesty, I could not even raise a ticket , because of the busyness that comes with moving and cleaning up the old space and work and children etc. 2. We have few door handles that are stiff 3. we have a little leak on the standing shower glass - which I am yet to take that extra step to upload via the jayman portal (So many other things take precedence- like getting water meter done , blinds, water softener etc , so dint really have time to upload these tiny annoying fixes. )4. We had concrete poured and that very same evening I saw cracks or rips and mentioned to Sardj and he immediately reached out to the contractor , they came viewed it and did nothing about it , but sure will be taken care of later - but my point is it should have been done perfectly at the first shot , but QC it after the work is done . 5. Our front door is sun dried tomatoes shade and the paint has bled into the side of the door where it is white - so felt there was no professional finish 6. Front door Rails - have 2 hanging parts on it - not sure what it is . 7.I am not sure if all this will be taken care of when the exterior painting and purging is done , but feels like a shabby work done at least for now .8.The surrounding of the house was not cleaned and thus had big nails and metal scraps etc and definitely was fixed after reaching out or following up with the team , I would think the trades should be taking things like this serious and clear them. Most or all of these were DEFINITELY ADDRESED AND FIXED BY THE TEAMS , but when you buy a new dress let alone house , you want all the threads in it to be intact no , rips or stains , all buttons and sleeve functioning well, Can you rectify these if there was issues or manufacturing defect- absolutely yes , but we go to premium brands invest money to get them right at the first shot with perfection. We also felt there might have been so much push to deliver the house on the day we were told as possession,(FYI - we were okay if it delayed) which might have resulted in speedy work and less time for QC.( Quality checks & thorough testing) So feed back / suggestions / take aways here are as follows :1. Investing more time in QC (Quality checks / assessments & testing ) - each switch, plug, tap , outside door , door nobs, surrounding area cleared of garbage from the construction etc should be given more importance. Things that are physically seen in our eyes were aall good , but I would reccoment if Jayman Team can look into using all the system and checking if its all well. 2. Like how thorough style magic appointment is - one dedicated day to show how all the smart technology feature is used , not everyone is that tech savvy and smart technology without being used , is never smart.3. If things showed/ displayed in style magic is outdated or if that is not what currently is available because of various reasons like change in supplier , design color etc , kindly remove that immediately from style magic - we had an experience with the undercabinet lighting - we were charged 800$ just for that , part of me was like I can DIY later , but wanted the bests to do it in the best way and thus got it done, and all to see the length of the under cabinet light was like a coffee stirrer stick for a huge kitchen cabinets - but good part is I mentioned to Srdj and he went above and beyond and made sure it will be changed to the size that was showed to us in style magic.4. It is very important that the style magic people and the sales people know details/ tech / core and are on the same page - because together they represent your brand "Jayman". Our sales manger Chris was 100% sure that the led lights in the house can be temperature controlled and during our style magic session , I was keen to ask as I am not a fan of yellow lights because of migraines and our designer said its not possible to change the temperature and finally to see it could be changed. So cross training between departments will be a good thing to consider. 5. I must say the possession day - we were so well treated and the team - Chris , Srdj , Leona, shane they had been so thoughtful to every details and made it so personnel and warm , it felt soooooo nice !! amazing job !!!The team made sure we were happy and contented , with all the tiny tweaks they had to do which we picked before pre ocup walk - thats really nice to see that you are taken care of even after the possession. I must also say that - the moving van process was such a cake walk and the person- I forgot her name was so good at it . and this is such an amazing thing Jayman offers !!. Our interior designer sent us a cute card being so thoughtful adn that was soo nice. - was a good day spending time with her in style magic - Jody also was on the top of keeping us posted about the back order about one of our lights and kept updating us . On the whole , THANK YOU ALL . we had a good experience , the above listed is constructive criticism for the better. We truly wish Jayam takes the
By: Kateryna
Jun 2025
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Best builder Jayman! Special thank you to Tanya, Mila and Nathan for making building our dream home smooth and enjoyable!
By: Amas
Jun 2025
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Good experience so far with our purchase.
By: Brenda
Jun 2025
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Have built before with other builders, Jayman is top notch
By: Richard John
Jun 2025
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Our sales team have been fantastic to deal with. The construction managers have been very helpful and dealt with a problem in our home very efficiently and with courtesy.
By: Mabel Beldua
Jun 2025
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We satisfied ??
By: Chong
Jun 2025
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I've bought the home because of friend recommendation to Jayman. I've already been recommending Jayman and will continue to do so :).
By: Raymund
Jun 2025
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We had an outstanding experience building our home with Jayman in the Ambleton community. From start to finish, the entire process was smooth, professional, and truly enjoyable. The quality of the craftsmanship is excellent, and we’re so happy with how our new home turned out — it’s everything we hoped for and more!A special thank you to Robin, the site superintendent , for his incredible attention to detail and dedication throughout the build. He made sure everything was done right and was always quick to respond whenever we had questions or concerns.We also want to express our gratitude to Robin and Danielle at the show home. They were so welcoming, helpful, and knowledgeable guiding us through every step with patience and care. Their support made the whole process less overwhelming and much more exciting.We highly recommend Jayman at Ambleton to anyone looking for a reliable builder and a beautiful new home. Thank you for helping make our dream home a reality!
By: Derek
Jun 2025
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Excellent job overall with the full process. The seasonal concrete work with the rear pad hasn't gone as expected as jayman was prepared for the concrete crew and they couldn't prep the pad when onsite.
By: Dhruv
Jun 2025
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I am very impressed so far.
By: Megan
Jun 2025
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All of the representatives that we worked with during our buying processes were top notch. Christina, Dave, all the style magic team etc. They get a five star review, 10/10 all the good things! I would recommend both Jayman and Wolf Willow to family and friends. Our only qualm is that our front stairs started to sag due to the lack of dirt grading/ cement underneath to hold up the weight. This resulted in our steps becoming saggy and 100% unsafe to use. Seeing as this is the ONLY entrance into our home it was a bit of a concern. Dave was timely and helped to create a temporary solution which we appreciate by drilling some scrap wood onto the side to hold it up. However, the best solution would be to get our seasonals done quicker as to prevent any lasting damage. Unfortunately the time to prevent lasting damage is gone seeing has how we now have holes in our porch pillars from the hand railings being pulled out. Dave's team has come by to redrill the railing in making it more stable however now our pillars have holes in them. Again overall its been a positive experience, we would built with Jayman again.
By: J-Ney
Jun 2025
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The whole team is nice and responsive. From the agents: Damian & Frank, to the broker - Loreto, to the construction in-charge: Matt, to the designer - Jody. Everyone is always easy to reach through emails/or text messages.
By: Trevor
Jun 2025
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I think y’all have a great product, and I look forward to living in the home
By: Zoe
Jun 2025
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We are constantly recommending Jayman to family, friends and anyone who will talk to us about our experience! Mike B and team exceeded our expectations beyond belief. They built us a beautiful home in an insanely short amount of time. They maintained incredible communication through Robin and the sales team - making it seamless for us to organise and arrange for other aspects of our move. The team were friendly, respectful and went above and beyond to meet our unique requirements. Not only were the team incredible before and during handover, any issues we have had (which have been very few and far between) since moving in, they have been amazingly responsive on. This whole experience has been made infinitely better by having teams overseen by the likes of Mike B and Robin and I will forever be grateful for them both!
By: David Justine
Jun 2025
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Our overall experience with Jayman is very good. This is our first home and we are so glad we chose Jayman. Special thanks to the sales team (Chris Dowsett and Leona Cheng) for assisting us and providing us with a lot of information through our purchase process. Special thanks to Srdjan Pajkic and his team for guiding us through our new hone and addressing our concerns before the possession date in a timely and efficient manner. And last but not the least, special thanks to Jesie Hayes for offering his service when needed even though we haven’t had our 2 month appointment yet. Thanks Jayman Team!
By: Jordan
Jun 2025
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Jayman was incredible all staff communicated with us and continue to support us after moving in!
By: Leeann
Jun 2025
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the whole process was smooth and everyone were very helpful
By: Mauricio
May 2025
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Love my new home but I do have a suggestion. If I been told that work will be done on a specific day and no one showed up to do the repairs, this is a inconvenience to me and my wife after making arrangements to be home. Almost a month from my original possession and the same work still hasn't been done and not really any communication when the work will be done.
By: Kristen
May 2025
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Having spoken with people who built homes in our community with other builders it is clear Jayman truly goes above and beyond for the customer.
By: Robin
May 2025
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There were a few issues that needed to be corrected and so far have been handled quickly and with care. Stephanie in particular has been amazing! I have confidence in the value of my home and the care that has been taken.
By: Rajan
May 2025
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No comments but waiting for my landscape, driveway and sideway concrete (if any) to be built ASAP.
By: Bakhtiyor
May 2025
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We are extremely pleased with our experience with Jayman Built. From the beginning of the process through possession, the entire team demonstrated professionalism, attention to detail, and excellent communication. The quality of workmanship and materials exceeded our expectations, and the home was delivered on time. Everyone we interacted with was courteous and helpful, making the homebuying journey smooth and enjoyable. We would gladly recommend Jayman Built to anyone looking to purchase a new home.
By: Amardeep
May 2025
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9 is high as I am yet to see outcome. I do recommend Jayman with my experience highlighted previously
By: Jennifer Sarah
May 2025
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The customer service and process from start to finish was very easy!
By: Derek J G
May 2025
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I have felt satisfied that Jayman are addressing the issues, but it does take a long time to reach completion/conclusion on some of the issues.
By: Confidential
May 2025
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I would definitely recommend Jayman and know that one of our neighbors have visited your show homes.
By: Confidential
May 2025
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Great experience
By: Surinder& Nirmal
May 2025
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Coz I strongly believe that Jayman has a very renowned reputation & I have really high hopes for my first Jayman house.
By: Confidential
May 2025
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On time built promise
By: Isabel
May 2025
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Easy communication, competitive pricing, awesome customer service
By: Arunagiri
May 2025
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Price match & quality homes
By: Confidential
May 2025
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What more can I say? We love Jayman.
By: Gibson
May 2025
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The reliability factor, the first point of contact to back-end(service teams) attention to detail, ease of getting in touch, promptness and delivery of services as promised, makes the first time home buyers be at ease.
By: Confidential
May 2025
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Stand behind what they build
By: Confidential
May 2025
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We love Jayman, and the options they provided were very good. They were so friendly, it never felt like we were talking to strangers.
By: Pawel
May 2025
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Very nice model houses, modern look, lots of options to design the house inside.
By: Siddharth D.
May 2025
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I really like Jayman, and I've already started recommending them to people but there are two things I'd like to mention. The first is, when the driveways were completed homeowners were not notified. We didn't get a notice, or even a knock on the door. So many of us have ring doorbells so we would have been able to communicate with the guys. If my car would have been in the garage and I was working from home, I would have been without a car for 8 days. How could they have not let us know. The second thing is that I recently bought an EV, and I learned that there is not a charger in the garage, it's sort of a receptacle, most commonly used for a cooking range or large appliances. The wattage flow is correct, but it needs an adaptor added to it.
By: Colin Edmund
May 2025
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All the reason I answered the questions