Homes by Avi (Edmonton)

www.homesbyavi.com/home/Edmonton

Corporate Head Office

1260 -91 Street SW
Edmonton, AB
T6X-0P2

T 587-525-5000
F 587-525-5001

Overall Customer Reviews

8.1 Stars Rating

3473 Customer Reviews

Click Here To Write A Review

Profile

Edmonton, Alberta

Through our History as an innovator in building award winning new townhomes and new houses for sale since 1978, Homes by Avi continually positions itself in the most desirable Edmonton communities while introducing new product lines designed for today’s families. Now with operations in three markets throughout North America, we still approach every home like it is the only one we are building.

With valuable services such as Avi Definitions, a convenient one-stop venue for purchasers of new homes to find all of their home finishings, we are relentless in our program of unprecedented service and forging rewarding experiences for our clients. As experienced new home builders, we count on the quality of our new houses and townhomes, and the families that live in them, to be our legacy and to attest to our reputation as an extraordinary builder.

Our superior standards are assured through Homes by Avi’s dedicated customer service department, as well as a comprehensive six-stage quality control process and two third party inspections prior to possession. Building award winning new houses and townhomes for sale in an ecologically friendly manner is a commitment we made long before “green” became a buzzword. In 1983, we were among the first new home builders in Edmonton to construct an R2000 home and lead the market in environmental building practices. Today we continue to address issues such as indoor air quality, energy and resource efficiency, comfort, durability and overall value in all of our new townhomes and houses.

Homes by Avi is a Certified Master Builder and honored to be recognized as an industry leader in the construction of new townhomes in Edmonton. Each of our new townhomes for sale provides an excellent buying option for empty-nesters looking to downsize, busy professionals, and first time buyers looking to enter the real estate market. Our new townhomes are generally less expensive than single family homes and offer more privacy than typical condominiums. New townhomes for sale by Avi can be the ideal property for a broad range of buyers. To learn how our experienced home builders can help create your dream home, contact us today.

Recent Awards

H.O.M.E. Awards 2022 – Winner: Builder of Choice
H.O.M.E. Awards 2022 – Winner: Best Customer Experience
H.O.M.E. Awards 2021 – Winner: Best Customer Experience
H.O.M.E. Awards 2018 – Winner: Best Customer Experience
H.O.M.E. Awards 2018 – Winner: Builder of Choice
2017 Home Owner Mark of Excellence Awards - Best Customer Experience Winner
2017 Awards of Excellence in Housing - Edmonton Builder of the Year
2017 Customer Choice Award - Best in Customer Satisfaction
2016 Edmonton Awards of Excellence - Builder of the Year – Large Volumn
2016 The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
2016 The New Homebuyers’ Choice Award™ – Multi Family 50 to 149 Possessions
2016 Edmonton Awards of Excellence - Best Single Family under $300K – The Glendale
2016 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
2015 Edmonton Awards of Excellence - Builder of the Year – Large Volume
2015 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
2015 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
2015 Edmonton Awards of Excellence - Best Single Family $375K to $400K – The Hopkins
2014 Edmonton Awards of Excellence - Builder of the Year – Large Volume
2014 Alberta Awards of Excellence in Housing - Multi Family Builder of the Year (Homes by Avi Group of Companies)
2014 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
2014 Edmonton Awards of Excellence - Best Multi Family Townhouse/Duplex under $275K – The Marshall
2014 Edmonton Awards of Excellence - Best Single Family under $275K – The Yorkdale
2014 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Wellesley

Communities

Customer Reviews

Click Here To Write A Review

By: Confidential

Jun 2023

We liked almost everything about my experience with them, starting from our interaction with our sales rep, Chris(before deciding on our home model) to our possession day. Homes by Avi truly showed the family spirit. We'd definitely recommend them again!

By: Confidential

Jun 2023

The buying process was simplified and easy for a first time home buyer and new immigrant like me.

By: Confidential

May 2023

Very honest and nice builder,, Kara and Nicole who are discussed with me about my home very very very nice and helpful.Both solved my every discussion and concern very quickly. Thankew so much Homes by Avi for build my beautiful home.

By: Confidential

May 2023

The quality of the work and professionalism

By: Confidential

May 2023

Customer Service is awesome. Quality of building material is awesome. Keep us up to date and provide necessary information on time. The cabinets, faucet and other materials used is of very good quality.

By: Confidential

May 2023

The home fits our needs well, the Homes by Avi reps were easy to get ahold of.

By: Confidential

May 2023

I liked the thorough walk through on possession day.

By: Confidential

May 2023

Good communication and excellent response time.

By: Confidential

Apr 2023

I like the Floor Plans and standards of homes by avi in Calgary. But Edmonton disappoint me a little, by waiving orientation they were negligible to do inspection. There were lots of things that brought to my attention after the possession

By: Confidential

Apr 2023

The sales rep was helpful and answered my questions.

By: Confidential

Apr 2023

Dealing with highly knowledgeable and professional, customer service oriented peeps such as Angela Simpson and Chris Andre.

By: Confidential

Apr 2023

Definitely Brent Gardner. He took care of all our issues and even went out of his way just to make sure we are satisfied with the workmanship and quality of our home. Shoutout to everyone who helped us build this amazing home, from Chris Andre who made sure we choose the right lot for our needs; Nicole Wouters, who is always just an email away and responds very timely; Angela Simpson, for helping us pick really beautiful schemes and making our home feel like ‘ours’; lastly to Rob and Darren for building our house to the absolute best quality. Thank you so much guys!

By: Confidential

Apr 2023

Quick response for any issue

By: Confidential

Mar 2023

It was amazing from start to finish! Nancy, Carrie, Clayton, Nicole, and our warranty techs were all wonderful.

By: Confidential

Mar 2023

The people have been friendly and courteous and responsive.

By: Confidential

Feb 2023

Over all packaging

By: Confidential

Jan 2023

How the Homes by Avi representative Vanessa kept me informed with regards to the status of the build completion and when there was a slight hiccup she brainstormed with me to find solutions. I appreciated the move assistant program that was provided. All in all, so far it has been a great experience.

By: Confidential

Jan 2023

Nancy was great to work with. Jose was great to work with

By: Confidential

Jan 2023

Staff were very friendly.

By: Confidential

Jan 2023

Everyone was excellent from the beginning until the end. We initially dealt with Chris Andre, who took us through the building process and was very patient with us. We then dealt with Angela in the design portion and she was wonderful and also patient. Then at the building stage, Darren (sp?) and others we dealt with were exceptional and dedicated to top quality building. Brent on the warranty end was great too. I'm probably missing some people and if so I apologize!

By: Confidential

Jan 2023

Interaction with Darren Ball. He really knows and explains things and go another mile to support.Jason and Brad are extremely knowledgeable and helpful to give home tips.Brian for pre occupancy inspection is very good and explained home items very clearly.

By: Confidential

Jan 2023

Easy to deal with and very accommodating to our wishes

By: Confidential

Jan 2023

Positive and professional employees. Always ready to help.

By: Confidential

Jan 2023

The detailed step by step guidance and systematic process to owning a new home even if you're a first time home buyer or an experienced one is totally outstanding. Never been through those process from other builders we had for the past years. We felt that we were truly valued as a customer.

By: Confidential

Jan 2023

Staff were good to work with leading up to possession and since.

By: Confidential

Jan 2023

This is our second time to buy a pre-construction home and I could really say that compared to our previous builder, Homes by Avi excelled more in terms of sales, customer service and quality of workmanship. Now I understand why some people buy to Avi for the 2nd or 3rd time, as I would do that too, despite the fact that our house was not finished on the estimated timeframe that was given to us.

By: Confidential

Jan 2023

customer service

By: Confidential

Jan 2023

My experience with the Nancy and all the team members was pleasant. I really appreciate everyone.Thanks

By: Confidential

Dec 2022

Our Sales Representative (Farah Ab Rahmet) was outstanding. I can't say enough good things about her customer service skills, follow up, and above and beyond effort.

By: Confidential

Dec 2022

For our needs, we got what we needed. Solid build.

By: Confidential

Dec 2022

All my concerns were addressed in a timely manor, all the staff and trades people have been friendly, courteous and very professional.

By: Confidential

Dec 2022

The sales process was very good. Nancy and Carrie took great care of us and responded to questions and concerns quickly and efficiently. Angela was good at helping us pull our vision together-Nancy also did a lot of Floorplan work with us. Nancy and Clayton were great at walk through and possession. Some things were repaired throughout the first year on a case by case basis and José was phenomenal. The seasonal department was not effective in communication nor in speed of response. Warranty work took a lot of begging. There are still things in mind that should have been fixed under warranty but are not being resolved. This makes me sad. After spending so much time looking for the right builder and the perfect home now I'm stuck with a few things that will not be fixed but need to be addressed. I would never recommend Sierra Flooring (or vinyl plank flooring) to anyone. I would recommend upgrading as the material used is not as durable as other types of floor even though marketed as the best! I liked Top Shelf but when choosing our shower and the vendor changing near the end of the process we did NOT get what we wanted- because Avi would NOT cover the difference.

By: Confidential

Dec 2022

Working with Ashli. She is fantastic at responding and finds the answer to your question in a timely fashion.

By: Confidential

Dec 2022

Very easy to work with! Answered all my questions.

By: Confidential

Dec 2022

I liked that they were able to communicate issues that came up with time to build b/c Covid was causing time constraints.

By: Confidential

Nov 2022

The workmanship and as we imagined our home to be.

By: Confidential

Nov 2022

Being able to customize our dream home to our specs.

By: Confidential

Nov 2022

They are providing good maintenance service with timely manner. All concerns are addressed.

By: Confidential

Nov 2022

I only have one concern that my Garage concrete is not fixed. We did followup couple of times but their was no response on scheduling. I understand that now its winter and we have to wait till next right season. Hope to get it done soon.

By: Confidential

Nov 2022

They went above and beyond to adjust technical possession date to work with our held mortgage rate expiring. This was a huge blessing to us. Some of my review ratings need to be held in this light, as I answered the questions still based on actual work done and provided dates, not factoring in the accommodation they made for us to fulfill the paper work earlier than intended. Since the work planned and move in date did not change I thought that these responses would be better review data for Avi.

By: Confidential

Nov 2022

Good and great

By: Confidential

Oct 2022

Always having someone available to answer our questions and concerns. We were never left guessing on who to contact with certain questions or concerns.

By: Confidential

Oct 2022

Knowledgeable team that was transparent and trustworthy

By: Confidential

Oct 2022

The process was quite smooth. The people onvolved in the process were quite communicative and the quality of the house is oustanding.

By: Confidential

Oct 2022

Well built home. Professional sales and construction staff

By: Confidential

Sep 2022

The final product

By: Confidential

Sep 2022

Great Customer Service

By: Confidential

Sep 2022

Their staff really helpfull

By: Confidential

Aug 2022

The sales team is very experienced and the home is nicely built. I love the feature where the walkout basement floor was painted and coated! It really makes a big difference from the rest of the builders.

By: Confidential

Aug 2022

Overall very happy with Homes Y Avi. But not happy with some Appliances such as My washer and Dryer not working and defects even after paying 4000$ for the appliances. And No ones willing to take responsibility. Also Im not Happy with the Outer Side walk which is still damaged and no one willing to help fix that. City says its builder builder says its city. It looks very bad.

CUSTOMER TESTIMONIALS

WARRANTY PROVIDER REVIEW

Homes By Avi (Edmonton) LP has been a member of The Alberta New Home Warranty Program since August 12, 2003. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

Homes By Avi (Edmonton) LP is a member in good standing, and has achieved the rating of an Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Members' operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

Homes By Avi (Edmonton) LP has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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