Corporate Head Office

1260 -91 Street SW
Edmonton, AB
T6X-0P2

T 587-525-5000
F 587-525-5001

Overall Customer Reviews

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8.1 Stars Rating
3400 Customer Reviews
Click Here To Write A Review

Profile

Edmonton, Alberta

Through our History as an innovator in building award winning new townhomes and new houses for sale since 1978, Homes by Avi continually positions itself in the most desirable Edmonton communities while introducing new product lines designed for today’s families. Now with operations in three markets throughout North America, we still approach every home like it is the only one we are building.

With valuable services such as Avi Definitions, a convenient one-stop venue for purchasers of new homes to find all of their home finishings, we are relentless in our program of unprecedented service and forging rewarding experiences for our clients. As experienced new home builders, we count on the quality of our new houses and townhomes, and the families that live in them, to be our legacy and to attest to our reputation as an extraordinary builder.

Our superior standards are assured through Homes by Avi’s dedicated customer service department, as well as a comprehensive six-stage quality control process and two third party inspections prior to possession. Building award winning new houses and townhomes for sale in an ecologically friendly manner is a commitment we made long before “green” became a buzzword. In 1983, we were among the first new home builders in Edmonton to construct an R2000 home and lead the market in environmental building practices. Today we continue to address issues such as indoor air quality, energy and resource efficiency, comfort, durability and overall value in all of our new townhomes and houses.

Homes by Avi is a Certified Master Builder and honored to be recognized as an industry leader in the construction of new townhomes in Edmonton. Each of our new townhomes for sale provides an excellent buying option for empty-nesters looking to downsize, busy professionals, and first time buyers looking to enter the real estate market. Our new townhomes are generally less expensive than single family homes and offer more privacy than typical condominiums. New townhomes for sale by Avi can be the ideal property for a broad range of buyers. To learn how our experienced home builders can help create your dream home, contact us today.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Builder of Choice
  • 2017 Home Owner Mark of Excellence Awards - Best Customer Experience Winner
  • 2017 Awards of Excellence in Housing - Edmonton Builder of the Year
  • 2017 Customer Choice Award - Best in Customer Satisfaction
  • 2016 Edmonton Awards of Excellence - Builder of the Year – Large Volumn
  • 2016 The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2016 The New Homebuyers’ Choice Award™ – Multi Family 50 to 149 Possessions
  • 2016 Edmonton Awards of Excellence - Best Single Family under $300K – The Glendale
  • 2016 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
  • 2015 Edmonton Awards of Excellence - Builder of the Year – Large Volume
  • 2015 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2015 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
  • 2015 Edmonton Awards of Excellence - Best Single Family $375K to $400K – The Hopkins
  • 2014 Edmonton Awards of Excellence - Builder of the Year – Large Volume
  • 2014 Alberta Awards of Excellence in Housing - Multi Family Builder of the Year (Homes by Avi Group of Companies)
  • 2014 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2014 Edmonton Awards of Excellence - Best Multi Family Townhouse/Duplex under $275K – The Marshall
  • 2014 Edmonton Awards of Excellence - Best Single Family under $275K – The Yorkdale
  • 2014 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Wellesley

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Customer Reviews

Click Here To Write A Review
By: Confidential
Feb 2023
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Over all packaging
By: Confidential
Jan 2023
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How the Homes by Avi representative Vanessa kept me informed with regards to the status of the build completion and when there was a slight hiccup she brainstormed with me to find solutions. I appreciated the move assistant program that was provided. All in all, so far it has been a great experience.
By: Confidential
Jan 2023
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Nancy was great to work with. Jose was great to work with
By: Confidential
Jan 2023
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Staff were very friendly.
By: Confidential
Jan 2023
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Everyone was excellent from the beginning until the end. We initially dealt with Chris Andre, who took us through the building process and was very patient with us. We then dealt with Angela in the design portion and she was wonderful and also patient. Then at the building stage, Darren (sp?) and others we dealt with were exceptional and dedicated to top quality building. Brent on the warranty end was great too. I'm probably missing some people and if so I apologize!
By: Confidential
Jan 2023
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Interaction with Darren Ball. He really knows and explains things and go another mile to support.Jason and Brad are extremely knowledgeable and helpful to give home tips.Brian for pre occupancy inspection is very good and explained home items very clearly.
By: Confidential
Jan 2023
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Easy to deal with and very accommodating to our wishes
By: Confidential
Jan 2023
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Positive and professional employees. Always ready to help.
By: Confidential
Jan 2023
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The detailed step by step guidance and systematic process to owning a new home even if you're a first time home buyer or an experienced one is totally outstanding. Never been through those process from other builders we had for the past years. We felt that we were truly valued as a customer.
By: Confidential
Jan 2023
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Staff were good to work with leading up to possession and since.
By: Confidential
Jan 2023
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This is our second time to buy a pre-construction home and I could really say that compared to our previous builder, Homes by Avi excelled more in terms of sales, customer service and quality of workmanship. Now I understand why some people buy to Avi for the 2nd or 3rd time, as I would do that too, despite the fact that our house was not finished on the estimated timeframe that was given to us.
By: Confidential
Jan 2023
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customer service
By: Confidential
Jan 2023
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My experience with the Nancy and all the team members was pleasant. I really appreciate everyone.Thanks
By: Confidential
Dec 2022
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Our Sales Representative (Farah Ab Rahmet) was outstanding. I can't say enough good things about her customer service skills, follow up, and above and beyond effort.
By: Confidential
Dec 2022
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For our needs, we got what we needed. Solid build.
By: Confidential
Dec 2022
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All my concerns were addressed in a timely manor, all the staff and trades people have been friendly, courteous and very professional.
By: Confidential
Dec 2022
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The sales process was very good. Nancy and Carrie took great care of us and responded to questions and concerns quickly and efficiently. Angela was good at helping us pull our vision together-Nancy also did a lot of Floorplan work with us. Nancy and Clayton were great at walk through and possession. Some things were repaired throughout the first year on a case by case basis and José was phenomenal. The seasonal department was not effective in communication nor in speed of response. Warranty work took a lot of begging. There are still things in mind that should have been fixed under warranty but are not being resolved. This makes me sad. After spending so much time looking for the right builder and the perfect home now I'm stuck with a few things that will not be fixed but need to be addressed. I would never recommend Sierra Flooring (or vinyl plank flooring) to anyone. I would recommend upgrading as the material used is not as durable as other types of floor even though marketed as the best! I liked Top Shelf but when choosing our shower and the vendor changing near the end of the process we did NOT get what we wanted- because Avi would NOT cover the difference.
By: Confidential
Dec 2022
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Working with Ashli. She is fantastic at responding and finds the answer to your question in a timely fashion.
By: Confidential
Dec 2022
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Very easy to work with! Answered all my questions.
By: Confidential
Dec 2022
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I liked that they were able to communicate issues that came up with time to build b/c Covid was causing time constraints.
By: Confidential
Nov 2022
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The workmanship and as we imagined our home to be.
By: Confidential
Nov 2022
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Being able to customize our dream home to our specs.
By: Confidential
Nov 2022
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They are providing good maintenance service with timely manner. All concerns are addressed.
By: Confidential
Nov 2022
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I only have one concern that my Garage concrete is not fixed. We did followup couple of times but their was no response on scheduling. I understand that now its winter and we have to wait till next right season. Hope to get it done soon.
By: Confidential
Nov 2022
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They went above and beyond to adjust technical possession date to work with our held mortgage rate expiring. This was a huge blessing to us. Some of my review ratings need to be held in this light, as I answered the questions still based on actual work done and provided dates, not factoring in the accommodation they made for us to fulfill the paper work earlier than intended. Since the work planned and move in date did not change I thought that these responses would be better review data for Avi.
By: Confidential
Nov 2022
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Good and great
By: Confidential
Oct 2022
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Always having someone available to answer our questions and concerns. We were never left guessing on who to contact with certain questions or concerns.
By: Confidential
Oct 2022
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Knowledgeable team that was transparent and trustworthy
By: Confidential
Oct 2022
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The process was quite smooth. The people onvolved in the process were quite communicative and the quality of the house is oustanding.
By: Confidential
Oct 2022
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Well built home. Professional sales and construction staff
By: Confidential
Sep 2022
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The final product
By: Confidential
Sep 2022
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Great Customer Service
By: Confidential
Sep 2022
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Their staff really helpfull
By: Confidential
Aug 2022
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The sales team is very experienced and the home is nicely built. I love the feature where the walkout basement floor was painted and coated! It really makes a big difference from the rest of the builders.
By: Confidential
Aug 2022
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Overall very happy with Homes Y Avi. But not happy with some Appliances such as My washer and Dryer not working and defects even after paying 4000$ for the appliances. And No ones willing to take responsibility. Also Im not Happy with the Outer Side walk which is still damaged and no one willing to help fix that. City says its builder builder says its city. It looks very bad.
By: Confidential
Aug 2022
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The whole experience was great, and we love the quality of the home. Thank you to everyone!!!
By: Confidential
Aug 2022
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Best part was working with Ashli Wright - the area manager. She was very pleasant to deal with and answered our questions in a timely manner. I still reach out to her here and there on random/minor things and she is still very helpful. Homes By Avi should be happy to have an employee like her.
By: Confidential
Aug 2022
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-communication from area sales team (Ashli), selection centre team (Angela), and our aftercare team (Nicole and Megan) has been great. all have been very transparent in their communication and we did not experience any surprises during our build process -our house is amazing and a reasonable fair price for what we asked for
By: Confidential
Aug 2022
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Very friendly, made the buying process relatively painless
By: Confidential
Aug 2022
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Accurate time frame and after moving in great communication
By: Confidential
Jul 2022
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First of all the most we like is that we met very kind and friendly people who followed our instructions and who were willing to make all necessary changes we asked. Also they were there for us any time we had any questions or concerns. Second is that the builders are pretty fast, hardworking and they left it all pretty clean and shiney. Our new house is amazing and we love it very much!! Thank you Homes by Avi, you are the best!!
By: Confidential
Jul 2022
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friendly staff, very helpful in my situation and medical condition and didn't take advantage, i see the site supervisor around the neighborhood and they are always great to take with
By: Confidential
Jul 2022
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We were kept updated about our house during construction process. The staff were very helpful and supportive.
By: Confidential
Jun 2022
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Their Sales rep was excellent to work with. She was knowledgeable and patient and made the journey of building our home a treat, not a strain
By: Confidential
Jun 2022
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Nicole had been very helpful and guiding us through the past 12 months on any issues related to our house.Jose is great in fixing issues and very professional in helping usReps from lighting company is also great. They had been here twice in fixing flicking light issues and they are great to work withI understand this section is only about the positive part. However there are 2 callouts that I think Homes By Avi should be aware of1. Our bath jet on/off button issue (button is stuck) - we reported to the vendor (All Ways Mechnical) on Dec 2021. After 2 follow up calls initiated by myself (April and May), it is still the same response - we have to talk to our manager and find out the parts, will get back to you shortly2. Smart home design who installed my security cameras. I have decided to given up on contacting them for any follow ups, as their sales person Kurt, his manager Scott are deemed to be not reliable at all. A door camera is still not being installed, a failed security camera (1 out of 4), multiple promises were made to replace, re-install, or refund but at the end of the day nothing really happened. Please do not get me wrong, I am not here to rant, as I have told Nicole previously, these are couple hundreds dollars worth of materials/installation work which I am gladly given up and this will not stop me enjoying my house. What I am more concern for Homes by Avi is, are these vendors really providing a great service to your brand as well as your customers. Maybe I am the unlucky one and the only customer that is experiencing that and lets leave it like that.After all being said and done, you guys are great and I will still recommend Homes By Avi to my friends
By: Confidential
Jun 2022
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I appreciated how transparent Homes by Avi was during the entire home building process, as well as how well maintained the construction site was through the entire process. I never felt like they had anything to hide during walk throughs.
By: Confidential
Jun 2022
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Easy to communicate with
By: Confidential
Jun 2022
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Design/Friendly approachable Agent.
By: Confidential
Jun 2022
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Very smooth process.
By: Confidential
Jun 2022
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Everything went as scheduled. Any issues we had were taken care of, some took a bit long but that's how it goes.

CUSTOMER TESTIMONIALS

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WARRANTY PROVIDER REVIEW

Homes By Avi (Edmonton) LP has been a member of The Alberta New Home Warranty Program since August 12, 2003. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

Homes By Avi (Edmonton) LP is a member in good standing, and has achieved the rating of an Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Members' operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

Homes By Avi (Edmonton) LP has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.