Corporate Head Office

1260 -91 Street SW
Edmonton, AB
T6X-0P2

T 587-525-5000
F 587-525-5001

Overall Customer Reviews

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8.1 Stars Rating
3157 Customer Reviews
Click Here To Write A Review

Profile

Edmonton, Alberta

Through our History as an innovator in building award winning new townhomes and new houses for sale since 1978, Homes by Avi continually positions itself in the most desirable Edmonton communities while introducing new product lines designed for today’s families. Now with operations in three markets throughout North America, we still approach every home like it is the only one we are building.

With valuable services such as Avi Definitions, a convenient one-stop venue for purchasers of new homes to find all of their home finishings, we are relentless in our program of unprecedented service and forging rewarding experiences for our clients. As experienced new home builders, we count on the quality of our new houses and townhomes, and the families that live in them, to be our legacy and to attest to our reputation as an extraordinary builder.

Our superior standards are assured through Homes by Avi’s dedicated customer service department, as well as a comprehensive six-stage quality control process and two third party inspections prior to possession. Building award winning new houses and townhomes for sale in an ecologically friendly manner is a commitment we made long before “green” became a buzzword. In 1983, we were among the first new home builders in Edmonton to construct an R2000 home and lead the market in environmental building practices. Today we continue to address issues such as indoor air quality, energy and resource efficiency, comfort, durability and overall value in all of our new townhomes and houses.

Homes by Avi is a Certified Master Builder and honored to be recognized as an industry leader in the construction of new townhomes in Edmonton. Each of our new townhomes for sale provides an excellent buying option for empty-nesters looking to downsize, busy professionals, and first time buyers looking to enter the real estate market. Our new townhomes are generally less expensive than single family homes and offer more privacy than typical condominiums. New townhomes for sale by Avi can be the ideal property for a broad range of buyers. To learn how our experienced home builders can help create your dream home, contact us today.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Builder of Choice
  • 2017 Home Owner Mark of Excellence Awards - Best Customer Experience Winner
  • 2017 Awards of Excellence in Housing - Edmonton Builder of the Year
  • 2017 Customer Choice Award - Best in Customer Satisfaction
  • 2016 Edmonton Awards of Excellence - Builder of the Year – Large Volumn
  • 2016 The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2016 The New Homebuyers’ Choice Award™ – Multi Family 50 to 149 Possessions
  • 2016 Edmonton Awards of Excellence - Best Single Family under $300K – The Glendale
  • 2016 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
  • 2015 Edmonton Awards of Excellence - Builder of the Year – Large Volume
  • 2015 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2015 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Caldwell
  • 2015 Edmonton Awards of Excellence - Best Single Family $375K to $400K – The Hopkins
  • 2014 Edmonton Awards of Excellence - Builder of the Year – Large Volume
  • 2014 Alberta Awards of Excellence in Housing - Multi Family Builder of the Year (Homes by Avi Group of Companies)
  • 2014 Edmonton Awards of Excellence - The New Homebuyers’ Choice Award™ – Single Family 150+ Possessions
  • 2014 Edmonton Awards of Excellence - Best Multi Family Townhouse/Duplex under $275K – The Marshall
  • 2014 Edmonton Awards of Excellence - Best Single Family under $275K – The Yorkdale
  • 2014 Edmonton Awards of Excellence - Best Single Family $300K to $325K – The Wellesley

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Customer Reviews

Click Here To Write A Review
By: Confidential
Jan 2022
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Everything was fairly smooth, obviously there were a few bumps due to covid. The best experience was the people that we have dealt with. Ashley was a great salesperson always ready and willing to assist. We also had a great time dealing with Kelly out of the main office - she often had to deliver bad news such as certain selections not being in on time and we always appreciated her approach and assistance during those times.
By: Confidential
Jan 2022
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Overall great experience. Professional, friendly, responsive.
By: Confidential
Jan 2022
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My sales person Ashley Robinson!!
By: Confidential
Jan 2022
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The communication and friendliness of the staff.
By: Confidential
Jan 2022
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I was very happy with the work done by Chris in the early stages, and later Angela at the design centre. They were both very patient and made sure we got exactly what we hoped for in our home. During the building phase, our experiences with Darren were also very favourable. He was very keen on doing a good job for us.
By: Confidential
Jan 2022
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That concerns were addressed in a timely manner.
By: Confidential
Jan 2022
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Easy to work and a great builder
By: Confidential
Jan 2022
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The staff established good communication, was knowledgeable and respectful to customers.
By: Confidential
Jan 2022
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The communication with Nicole has been outstanding. Anytime we had an issue she responded quickly and had any issues resolved right away. I also liked that during the build Nancy was accommodating to allow us walk throughs unlike other builders. I believe if you are building a home, having access with your representative shows that the builder is not being secretive or trying to hide anything by not allowing additional walk throughs.
By: Confidential
Jan 2022
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Prompt processing from inquiries to ownership, friendly and accommodating people, value for money.
By: Confidential
Jan 2022
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Very profesional team, From sales, to construction, to admin. Everyone was very helpful.
By: Confidential
Dec 2021
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My overal experience has be great and we've been impressed by the speed problems have been solved. Staff from Nicole to the trades people have been friendly, courteous and have gone out of their way to help. You have a great team.
By: Confidential
Dec 2021
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Nice and clean home
By: Confidential
Dec 2021
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Friendly staff
By: Confidential
Dec 2021
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People are friendly and the construction seemed to go quickly and with attention to detail
By: Confidential
Dec 2021
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The purchase process was exceptionally well coordinated (really didn’t require a real estate agent) and concerns were responded to promptly.by Lori Perin the Customer Experience Specialist
By: Confidential
Dec 2021
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Everyone was very friendly and all the processes were quite efficient.
By: Confidential
Dec 2021
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Made it feel personal
By: Confidential
Dec 2021
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i have never bought any property before this and i was soloing that entire process but Homes By Avi made the process easy and helpful.
By: Confidential
Dec 2021
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Experience with building house with sales person and designer was great.
By: Confidential
Dec 2021
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We liked how personable and helpful everyone was with us during the whole process. From the sales person, to the people in the office and the sample rooms, to the foreman and the customer service rep during the first year. Everyone was just so easy to work with and really took the time to help with any issues and explain all of our concerns and questions about owning our first home. As well along with the great customer service we just feel that out home was built so well and there were hardly any issues. We have heard of so many horror stories of people with new builds and things going wrong and having issues with getting the builder to fix them. We feel so lucky to have gone with Homes by Avi and that everything went so smoothly.
By: Confidential
Dec 2021
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home quality
By: Confidential
Dec 2021
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We really enjoyed the ability to have input in the layout. Having so many options was the deciding factor on which builder we chose. Kara made it such a good experience.
By: Confidential
Dec 2021
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the home sturdily built-friendly personnel
By: Confidential
Nov 2021
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Excellent customer and warranty service.
By: Confidential
Nov 2021
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From day 1 of our home purchase to this date, from Kellen to Nicole they are very professional and respond right away to our inquiries/concern.
By: Confidential
Nov 2021
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Michelle Kees was particularly helpful and attentive.
By: Confidential
Nov 2021
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Design & layout of the house. Responsive customer services.
By: Confidential
Nov 2021
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The professionalism, quality and standards.
By: Confidential
Nov 2021
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Easy going, great communication
By: Confidential
Nov 2021
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The overall quality of the build and the opportunity to track the progress of work.
By: Confidential
Nov 2021
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Timely response
By: Confidential
Nov 2021
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Generally we are happy with our new home. The people with whom we had contact are courteous and mostly responsive.
By: Confidential
Nov 2021
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I live that the house is very well-made and we have almost zero issues on our 14th month of living here.
By: Confidential
Nov 2021
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Our customer experience has been amazing since day one: Michelle, the sales manager, is fantastic! She did everything in her power to help us to find the best home, best lot and assist us with our thousand questions throughout the construction period. No matter what our concerns were, she was always there to help us. Also, it would be unfair if I didn’t mention all the other outstanding staff members that helped us during the construction, namely: Jason, the construction manager, Angela, the interior design consultant, and Nicole, the customer experience specialist.They all went above and beyond to assist us in these unprecedented times when “back orders” and “supply disruptions” became a significant part of their daily routines to manage.
By: Confidential
Oct 2021
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My area customer care representative Ashley was very attentive and responsive to my family's specification on our home purchase experience
By: Confidential
Oct 2021
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Quick Responce and Deliver what was asked
By: Confidential
Oct 2021
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Their customer service and knowledgeable consultants.
By: Confidential
Oct 2021
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Everything, especially the choices of colour inside and outside
By: Confidential
Oct 2021
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The salesman in the customer care personnel were great. I never talk to or seen a builder the whole year that I was here. The trades people that came to fix my problems and to do my inspections… Two of them were great. One of them was not.
By: Confidential
Oct 2021
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They give the home at a reasonable price.
By: Confidential
Sep 2021
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I love my home.
By: Confidential
Sep 2021
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The build quality seems above many other builders in my area.
By: Confidential
Sep 2021
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Right from the beginning, our sales representative knew us, it was nice to feel welcomed right from the start. The process was easy and our questions were answered in a timely manner.
By: Confidential
Sep 2021
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Customer Service has been wonderful in my experience with Homes By Avi. Kelly at the design center was super helpful with her thoughts and opinions and guiding us on the selection of the house. Nicole with customer rep has been amazing in her quick responses and answering any questions I had and Jose and Brett have been a wonderful team with the warranty part of the house.
By: Confidential
Sep 2021
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The customer service is great
By: Confidential
Sep 2021
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When I've noticed some issue in our house, they responded quickly.
By: Confidential
Aug 2021
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Everything
By: Confidential
Aug 2021
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Quality of workmanship and quality of material used in the house.
By: Confidential
Aug 2021
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Staff are so accomodating, knowledgeable, always on time

CUSTOMER TESTIMONIALS

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WARRANTY PROVIDER REVIEW

Homes By Avi (Edmonton) LP has been a member of The Alberta New Home Warranty Program since August 12, 2003. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

Homes By Avi (Edmonton) LP is a member in good standing, and has achieved the rating of an Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Members' operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

Homes By Avi (Edmonton) LP has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.