Corporate Head Office

245 Forge Rd SE,
Calgary, AB
T2H 0S9
T (403) 536-7000
F 403-536-7001

Overall Customer Reviews

starstarstarstarstarstarstarstarstar_halfstar_border
8.1 Stars Rating
4293 Customer Reviews
Click Here To Write A Review

Profile

Calgary, Alberta

Through our History as an innovator in building award winning new townhomes and new houses for sale since 1978, Homes by Avi continually positions itself in the most desirable Calgary communities while introducing new product lines designed for today’s families. Now with operations in three markets throughout North America, we still approach every home like it is the only one we are building.

With valuable services such as Avi Definitions, a convenient one-stop venue for purchasers of new homes to find all of their home finishings, we are relentless in our program of unprecedented service and forging rewarding experiences for our clients. As experienced new home builders, we count on the quality of our new houses and townhomes, and the families that live in them, to be our legacy and to attest to our reputation as an extraordinary builder.

Our superior standards are assured through Homes by Avi’s dedicated customer service department, as well as a comprehensive six-stage quality control process and two third party inspections prior to possession. Building award winning new houses and townhomes for sale in an ecologically friendly manner is a commitment we made long before “green” became a buzzword. In 1983, we were among the first new home builders in Calgary to construct an R2000 home and lead the market in environmental building practices. Today we continue to address issues such as indoor air quality, energy and resource efficiency, comfort, durability and overall value in all of our new townhomes and houses.

Homes by Avi is a Certified Master Builder and honored to be recognized as an industry leader in the construction of new townhomes in Calgary. Each of our new townhomes for sale provides an excellent buying option for empty-nesters looking to downsize, busy professionals, and first time buyers looking to enter the real estate market. Our new townhomes are generally less expensive than single family homes and offer more privacy than typical condominiums. New townhomes for sale by Avi can be the ideal property for a broad range of buyers. To learn how our experienced home builders can help create your dream home, contact us today.

Recent Awards

  • 2018 Home Owner Mark of Excellence Award - Builder of Choice Winner
  • 2017 Home Owner Mark of Excellence Award - Best Customer Experience Winner
  • 2017 Home Owner Mark of Excellence Award - Builder of Choice Winner
  • 2017 Consumer Choice Award for Business Excellence
  • 2016 Consumer Choice Award for Business Excellence
  • 2015 Consumer Choice Award for Business Excellence
  • 2014 Consumer Choice Award for Business Excellence
  • 2013 Consumer Choice Award for Business Excellence
  • 2012 Consumer Choice Award for Business Excellence
  • 2012 Best New Home – $350,000-$399,999 - The Stampede Rotary Dream Home - Sam Awards
  • 2012 Best New Home – $535,000-$599,999 - The Waterford - Sam Awards
  • 2012 Best Direct Mail Piece - Sam Awards
  • 2011 Consumer Choice Award for Business Excellence
  • 2010 Consumer Choice Award for Business Excellence
  • 2010 Best Town Homes - $275,000 and over - The Ruby - Sam Awards
  • 2008 Best Multi-Family Community - Stonewater - Sam Awards
  • 2008 Top 50 Small & Medium Employers in Canada - Community Recognition Award
  • 1987-Present Alberta New Home Warranty Excellence Award in Leadership

Communities















Customer Reviews

Click Here To Write A Review
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar_border
Very easy, streamlined and straight forward. Sales team was excellent.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar_border
They try to fix issues as soon as possible.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
The build quality is excellent.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
On time and prompt response.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
Courteous staff, good communication, overall build quality good.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
Well thought out building and layout of the home. HBA takes real good care of their customers, even post-sale.
By: Confidential
Sep 2023
starstarstarstarstarstarstarstarstarstar
All good - it was great to work with the Avi team.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
Everything has been a smooth process beginning to end and now a year later we are happy with our home.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar_border
Responsive to our concerns
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
Good quality work
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar_border
The sales manager kept us informed about the progress of our home, she answered all our questions in a timely manner.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
We really appreciated the amount of options we had available to us at the selection center. We were able to build our dream home. The craftsmanship that went into building out home was top notch. We heard nothing but nightmares from all our neighbours (other builders) and we had minimal/minor touch ups after possession. We made the right choice by going with Avi.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar_border
The Sales team was an absolute pleasure to work with. If they did not have answers to a question, they would certainly track them down for me.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
Beautiful homes! Lots of care afterwards.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
All warranty issues were resolved, needed to fix a few things and all items were fixed in timely manner.
By: Confidential
Aug 2023
starstarstarstarstarstarstarstarstarstar
delivery on time
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar_border
Build quality
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
- Good Service - Stay true to their promises and commitments- Houses built by Homes By AVI are overall good
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
Troy and Nonie were very helpful and great with communication. They made arrangements for us to visit the home as much as we needed to see the process. We were informed of all the steps that were happening. Our home was delivered in a timely manner after the framing started.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
Every except the grass
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
The construction quality
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar_border
The Sales Center Rep (SL), was very supportive throughout the process.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
Overall, we had a positive experience with Homes by Avi. For every time that I had to report defects that were covered by warranty, they were on it as soon as they are able. I would’ve given a 10/10 if not for one instance where the warranty technician was on vacation (was totally a coincidence). As soon as he came back, our issue was resolved. Nothing was repetitively fixed, and if things were not as planned they changed them right away. Their aftermarket was awesome because even the sales manager (Michelle P rocks!!!) still helped us communicate our needs to the right people when we didn’t know who to call. Jackie and Trevor were almost always available to help. I definitely recommend Homes by Avi to my friends and family. You are all appreciated.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
The customer care resolutions team (Jackie and Emmett) is fantastic.They are so prompt and through with any concerns I had or were concerned about. Whatever I asked even small meticulous items they would always complete my concerns, or potential alterations they would inquire and then return with explanation and or options rather than object instantly. I never had any ongoing issues as they came over or sent the required team to resolve and or followed up with the status.With this care, they make you feel valued and appreciated, not just another home buyer. They definitely have a goal to ensure comfort and satisfaction. Well Done Homes By Avi team!
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar_border
Quick turnaround time for questions or concerns during the purchase process.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
They are very nice and cooperative. we are first time home buyer they explained us everything clearly.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar_border
The warranty walk throughs
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
The warranty representative who met me at the house to do the 1 year warranty inspection was very professional and took his time to explain a lot of items in the house to me. He also provided me with lots of home owner information in regards to preventive maintenance. A really great guy.
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
They have been up front throughout the process of buying a showhome through moving in and beyond! Communication has been exemplary
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
The purchase of my home with Homes by Avi was a smooth and efficient process. The house was beautiful, and possession was on time. After move-in, a few issues arose, but the customer service/warranty support team were quick to respond to these, and expedited the corrective actions needed to get everything working. I could really tell that customer satisfaction is treated as a priority, and I felt like I was well taken care of throughout the process. Thanks for everything!
By: Confidential
Jul 2023
starstarstarstarstarstarstarstarstarstar
Good materials
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar
All members of Homes by Avi team were knowledgeable, professional, courteous, polite and always respectful and ready to accommodate and make sure we were happy and satisfied customers. Homes by Avi have excellent individuals from all facets of the home building journey from office staff, to framers, project managers, sales representatives, interior consultants to warranty personnel. You made us feel important, listened to and have created a beautiful home for us.
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar_border
Good sales people
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar
The quality of finishes and follow-up for any warranty issues was exceptional and I would recommend Homes By Avi to anyone looking to build a new home.
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar
Repec for buyers
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar
The only thing about possession was the call back to finish cleaning the basement was not done. Before May 31 we piled my back steps, some 4 x 8's and pallets (to deal with mud) and some similar things from neighbours, on the sidewalk widening in front of l874 Rangeview Drive, as suggest by Prattco workers so that they could do the grading work. The pile was there for several days. I had been using it as a temporary work bench. On May 31, the pile disappeared. I was home and going in and out. I phoned Prattco and was treated with apparent concern by the receptionist. A Prattco super came out that afternoon. He was polite and attentive. He found a set of steps but not mine. He thought that it was an Avi crew that did the removal and said he would call his Avi counterpart. I phoned Avi that day and on June 1 and was treated with apparent concern by the receptionist and left a message both times. At the end of the day June 1 I thought that there would ne no response. I was offended but I understood how things like this could happen. and the difficulties in managing construction I was leaving for an early appointment on June 2 when I was approached by a young man from Avi . He knew what happened and said that he had ordered another set of steps, with hand railings , and explained that they were backed up and it could be a while. I said that was OK. I told him that I was really impressed that Avi would put the time and effort into this. Now I have to say that I am genuinely astounded. So big bonus points to Avi on that one!
By: Confidential
Jun 2023
starstarstarstarstarstarstarstarstarstar
Good overall process.
By: Confidential
May 2023
starstarstarstarstarstarstarstarstarstar
Reg, Amy and Joanne were very patient with us and walked us through all the questions we had . Thank you !
By: Confidential
May 2023
starstarstarstarstarstarstarstarstarstar_border
Step by step updates and explanations were provided very timely.Very good with answering emails
By: Confidential
May 2023
starstarstarstarstarstarstarstarstarstar
Customer Service
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar
Responsive, seemed to care about me as a customer, good services
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar
Communication, professionalism and patience…sales, design, and construction staff all extremely friendly, detailed and conscientious
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar_border
Cory, the area sales manager has been super helpful.Joanne from selection was also super helpful.Since it was our first home in Calgary, really enjoyed designing it from ground up.
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar
They helped.
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar_border
Timely info, coordination and support by sales staff Tara & Susan
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar_border
Warranty items where addressed quickly.
By: Confidential
Apr 2023
starstarstarstarstarstarstarstarstarstar
From the very beginning , there was absolute transparency and Cory was more than helpful and available to answer our questions . THe postcards and the pics sent by him at various stages was such an above and beyond measure fir us ..Thank you again Cory for your help . The Customer Service Manager Nonie was always ready to help anytime we needed her help :-)
By: Confidential
Mar 2023
starstarstarstarstarstarstarstarstarstar
Customer service is outstanding.Warranty service person Trevor isAmazing. He explained everything we need to know about our house.
By: Confidential
Mar 2023
starstarstarstarstarstarstarstarstarstar
Customer service , design selection, sales representative, workmanship everything
By: Confidential
Mar 2023
starstarstarstarstarstarstarstarstarstar
The size of the ceiling heights.

CUSTOMER TESTIMONIALS

I would like to take this opportunity to thank you all on behalf of my family, my husband and kids for the job well done of our house. We have no complaints whatsoever you did it very well! Also pls extend our thanks to Amanda, Kimberley and Peter and all the customer service staff at Avi. Our house is somewhat simple yet elegant just like Avi. It matches everything from colour, kitchen cabinets, carpet, hardwood, etc.— Virginia Paez

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

Connect To The Best
Builders In The Industry

Click here to see the
total donations to date

Find a Builder or Renovator | H.O.M.E. Awards | How to Enter | About | Contact Us

Copyright ©2015-2023. All Rights Reserved

Privacy Statement | Security Statement | Legal Statement | Sitemap