Corporate Head Office

11344-119 Street
Edmonton, AB
T5G 2X4


T (780) 472-8362
F (780) 472-8343

Overall Customer Reviews

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7.8 Stars Rating
521 Customer Reviews
Click Here To Write A Review

Profile

Encore Homes Ltd. was incorporated in Edmonton on Jan. 16, 1985 under the Alberta Business Corporations Act. The founding directors of the company were Doug and Linda Hoffman.

As president, Doug Hoffman focused the company operations on providing affordable homes of value to the Edmonton Metro housing market. The company slogan “Expect to be Impressed” has become the guiding principle in how operations are managed.

Since 1985, Encore has successfully built and sold over 1,000 homes in Edmonton and the surround communities, one at a time, to satisfied home buyers. Encore has been a member in good standing with the Alberta New Home Warranty Program since inception and has not experienced any unresolved claims or conciliation’s during its membership.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Builder of Choice
  • 2012 Finalist - CHBA Awards of Excellence - Best Multi Family Townhouse or Duplex (over $425,000 including lot) Sapphire A Model
  • 2011 Winner - CHBA Awards of Excellence - Best Single Family Home without Attached Garage (Under $224,999)* Bridgeport C Model
  • 2011 Finalist - CHBA Awards of Excellence - Best Single Family Home -Two Storey with Attached Garage ($270,00 to $299,999)
  • 2011 Finalist - CHBA Awards of Excellence - Builder of the Year -Single Family Small Volume
  • 2002 Annual Customer Choice Award - Finalist
  • 2002 Annual Service Awards from the Alberta New Home Warranty Program

Communities







Customer Reviews

Click Here To Write A Review
By: Confidential
Sep 2024
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Communication was quick and easy.
By: Confidential
Jun 2024
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A++ on communication throughout the entire build process and after.
By: Confidential
May 2024
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"Working with Nolan has been really great and he's helped with all of our issues."
By: Confidential
May 2024
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Prompt service, communication, and satisfactory resolve.
By: Confidential
May 2024
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Friendly, informative, truthful, eager to help
By: Confidential
May 2024
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Very quick to take care of few issues and followed up on each repair
By: Confidential
Apr 2024
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They have excellent staff. They are nice, friendly and knowledgeable. They do everything to make sure I am happy.
By: Confidential
Feb 2024
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Prompt response to inquiries and open communication
By: Confidential
Feb 2024
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We love how personable, approachable and genuinely concerned your team is about our satisfaction with our home. Kim, Curtis and Nolan are such a pleasure to do business with, and when circumstances align for us we would definitely like to move forward with another Encore build.
By: Confidential
Jan 2024
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Professionalism and regular communication.
By: Confidential
Dec 2023
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Very professional in every way
By: Confidential
Dec 2023
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Nolan is amazing, quick to respond takes his job serious very accountable very trustworthy and makes all clients feel comfortable
By: Confidential
Oct 2023
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Nolan was great to deal with! The house seems to be built well ( Except for your Tile guy)
By: Confidential
Aug 2023
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Kim's a gem
By: Confidential
Jul 2023
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Friendly and quick to resolve any issues. Quality.
By: Confidential
May 2023
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I appreciate the timely responses from all those involved when we have questions. As well personable, friendly, timely and contractors ensured that items needing tending to were completed well
By: Confidential
Mar 2023
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They are very friendly. Especially Nolan, he is very friendly and helpful. He hear our concerns and helps to resolve the problems even it's so tiny. When he fix some things he will always make sure that the place is cleaned. We really appreciate his friendliness and commitment.
By: Confidential
Nov 2022
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No major problems, Nolan is always courteous and very helpful.
By: Confidential
Nov 2022
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Took our concerns seriously and resolved them quite quickly. Nolan was very friendly, professional and respectful about our concerns.
By: Confidential
Oct 2022
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Very Nice people to work with.
By: Confidential
Oct 2022
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Promptness of response to inquiriesHandover and follow up with post-occupancy repairs
By: Confidential
Oct 2022
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Kind accommodating patient staff and Mike is a great salesman.. All of my questions were answered fast. And the main office staff was willing to accommodate and work with me To help In any way Possible
By: Confidential
Sep 2022
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The quality of the product overall and the follow up service.
By: Confidential
Sep 2022
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Really Good follow up process and items were actioned appropriately.
By: Confidential
Sep 2022
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Thay have a good job than at my house
By: Confidential
Aug 2022
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All good
By: Confidential
Jul 2022
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Nolan was very accommodating and helpful in answering any questions we had at any time
By: Confidential
Jun 2022
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Friendly. Organized timeline with steps from purchase to move-in clearly explained.
By: Confidential
May 2022
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They were fast in case there is major repair and Nolan is easy to reach out I hope it will not change. Continue to your good service and more success.
By: Confidential
May 2022
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Very friendly and willingness to adjust to my very frequent requests
By: Confidential
Feb 2022
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In our experience we are very satisfied with Encore master builder.
By: Confidential
Feb 2022
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Felt appreciated
By: Confidential
Jan 2022
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The clear & prompt communication and attention to detail & deficiencies has been outstanding. I did not build from scratch but bought an existing spec home so the questions pertaining to the building process do not really apply. I am very happy with both the home & the level of service received, thus far, from encore and would not hesitate to recommend them.
By: Confidential
Dec 2021
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After sale service ( especially Mr Nolan who is doing a very good job )
By: Confidential
Dec 2021
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All the staff were always very responsive and very prompt in their responses.
By: Confidential
Dec 2021
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Excellent communication and appreciated having access to the home throughout the process
By: Confidential
Dec 2021
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Communication was good and for the most part things where resolved in a timely manner. Pleasant staff to work with.
By: Confidential
Dec 2021
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We were concerned with the garage door position (different from blueprint). Both the President and vice-president met with us at the house which shows their commitment to customer satisfaction. They altered the door to our satisfaction.Nolan was very conscientious in the end-product and followed through with any needed changes, most before possession, but all within days of possession.
By: Confidential
Oct 2021
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I always felt as though we had chosen a good builder. No matter who we dealt with, from the folks at Trail appliances to our own lawyers, we consistently heard that Encore was one of the best builders in terms of craftsmanship and professionalism. We never felt as though we were being ripped off – we've heard nightmare stories from other people who built new homes and are thankful for the great experience with Encore.
By: Confidential
Oct 2021
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We have been very impressed by the level of responsiveness and integrity of the team at Encore. Every single member of the team (Kim, Curtis, Nolan, Alicia, Kevin, Manuel) were so warmly professional did everything they could to support us. With a project as big as building a house, you expect to have a few hiccups here and there - and of course there was a few things (such us the City not approving our plans for the original site we bought!) but Encore consistently sought to find solutions to those problems. They made it way way easier and more delightful then I would have ever imagined. Thank-you all for this experience.
By: Confidential
Aug 2021
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I looked at others and this builder has a quality build.
By: Confidential
Aug 2021
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Nolan was very professional & helpful. We also liked the quality of the material in the home.
By: Confidential
Jun 2021
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Level of professionalism and willingness to resolve issues
By: Confidential
Apr 2021
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Customer service is great and quality of the house
By: Confidential
Apr 2021
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The thing that I liked most about my experience with encore master builder is their communication and quality of work.
By: Confidential
Mar 2021
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Very professional, fast response
By: Confidential
Feb 2021
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It was an easy purchase and everyone was great
By: Confidential
Dec 2020
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Communication, and professionalism.
By: Confidential
Dec 2020
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Representative was easy to work with and organized job was done in timely manner.
By: Confidential
Dec 2020
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The staff (all of them!) are awesome.