Empire Texas – H.O.M.E

Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

H.O.M.E. Awards 2022 – Winner: Best Customer Experience
2021 STAR Awards – Volume Builder Grand Award
2020 GHBA Volume Builder of the Year

By: Antonio

Apr 2026

Xochitl was helpful and patient with me during this whole process while i was waiting for my property to sell.

By: Eric

Apr 2026

Customer service by entire team.

By: Mansuereh

Apr 2026

Prompt response and willingness/ease of providing solutions.

By: Karsten

Apr 2026

Great experience overall.

By: Steven

Apr 2026

Communication and coordination with all parties made the process very smooth.

By: Confidential

Apr 2026

Friendly.

By: Aaron

Mar 2026

The process was quick and no major concerns.

By: Confidential

Mar 2026

Quick and simple.

By: Kody

Mar 2026

Easy and smooth.

By: Jonathan

Mar 2026

Amanda, Brian, and Brent were easy to work with.

By: Confidential

Mar 2026

Everything.

By: Carla

Mar 2026

My sales representative

By: Johnothan

Mar 2026

The mortgage company.

By: Eulogio

Mar 2026

Timely matter

By: Confidential

Mar 2026

I felt supported and understood on what I wanted

By: Confidential

Mar 2026

Everyone went above and beyond!

By: Confidential

Mar 2026

Very effective, and good experience.

By: Malysa

Mar 2026

The home itself. Our representative has been excellent. Amanda D

By: Confidential

Mar 2026

Getting to look at several options

By: Karsten

Mar 2026

Lillian is very friendly and she worked with our realtor to make our purchase possible.

By: Mark

Mar 2026

Communication

By: Shivangi

Mar 2026

Openness, prompt response, good communication.

By: Confidential

Mar 2026

Wills! Very personable.

By: Mackenzie

Mar 2026

Open and helpful information.

By: Confidential

Feb 2026

Quality was very good, and salesman was easy to work with and accommodating, very considerate

By: James Nolan

Feb 2026

They were very transparent and I could tell they wanted to provide excellent service

By: Tomas

Feb 2026

My wife and i cannot begin to say how happy we are with our experience with Empire Homes.The Empire Staff (Mrs.Carlson and Brittany) were there for us 100%

By: Evelyn E.

Feb 2026

Did not make it difficult to contact and scheduled follow up and service according to my specific needs.

By: Jesse

Feb 2026

Empire has great employees. my wife and I feel most welcome by the Empire team.

By: Confidential

Feb 2026

Everyone we worked with and spoke to have been great.

By: Jill Marie

Feb 2026

Agreeable to all concerns. Did not feel like we were a bother.

By: Confidential

Feb 2026

Quick process and attention to detail.

By: Confidential

Feb 2026

Brandon was amazing!!

By: Louis

Feb 2026

Pete was a pleasure to work with.

By: Nelson

Feb 2026

Communication

By: James Paul

Feb 2026

The overall experience.

By: Jacques

Feb 2026

The floorplans.

By: Confidential

Jan 2026

Great communication

By: Chioma

Jan 2026

Excellent help in a timely manner

By: Confidential

Jan 2026

The attentiveness by everyone involved.

By: Broderick

Jan 2026

The clear explanations about updates, the process

By: Colton

Jan 2026

Communication and honesty.

By: Tito

Jan 2026

Services fast

By: Christian

Jan 2026

Erik is what we like most through our purchase. He has made our first year living in the home a breeze. Very responsive and helpful from the smallest to the biggest questions or concerns.

By: Confidential

Jan 2026

customer service and timely response to issues.

By: Christopher

Jan 2026

They built good. Anything that was not up to par the fixed it quickly.

By: Sabrina

Jan 2026

The builder was very helpful and knowledgeable.

By: Riley

Jan 2026

Communication and walkthrough with our building manager, great customer service overall.

By: Lexis

Jan 2026

Will Ford and Steve Renshaw were fantastic.

By: Justin

Jan 2026

All questions were answered and seamless process.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

Connect To The Best
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Single Family

Best Customer Experience

1 month and 13 month Builder Review

BUILDER OF CHOICE

1 month and 13 month Builder Review. Employee Satisfaction, Trade Satisfaction

Trade/Supply Partner

Trade/Supply Partner Review

Trade Performance Review

Multi-Family (Has condo Board)

Best Customer Experience

1 month and 13 month Builder Review

BUILDER OF CHOICE

1 month and 13 month Builder Review. Employee Satisfaction, Trade Satisfaction

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Industry Ambassador of the Year

Recognizing individuals for their achievements in customer experience and impact

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Finalist Winner Best Customer Experience Certificate 2018 Best Trade Partner Certificate 2018 Builder of Choice Certificate 2018 Industry Ambassador of the Year Certificate 2018 Quantity

Finalist Winner 15” x 15” ($65.00 ea + Shipping) 5” x 5” ($20.00 ea + Shipping) Best Customer Experience Stickers 2018 Best Trade Partner Stickers 2018 Builder of Choice Stickers 2018 Industry Ambassador of the Year Stickers 2018 Quantity

Finalist Winner Single Sided (10ft) $275.00 ea + Shipping Single Sided (13ft) $330.00 ea + Shipping Double Sided (10ft) $400.00 ea + Shipping Double Sided (13ft) $460.00 ea + Shipping Best Customer Experience Flag 2018 Best Trade Partner Flag 2018 Builder of Choice Flag 2018 Quantity

Best Customer Experience Trophy 2018 Best Trade Partner Trophy 2018 Builder of Choice Trophy 2018 Industry Ambassador of the Year Trophy 2018 Quantity

The Home Owner Mark of Excellence is an independent certification program created by CustomerInsight^TM, and driven by the voice of the customer. H.O.M.E. provides you with select group of builders who not only achieve, but also maintain outstanding customer experience results.

No other research company or website gives you the transparency you want when choosing the best company or advisor. Weather your are looking for a new builder, renovator, trade, supplier or Realtor, H.O.M.E. provides you with a list of Customer Certified companies as rated by customers just like you. All statements, scores, referrals, videos, and other information are real and validated by CustomerInsight, the largest customer satisfaction research firm in the industry.

We’re Helping You Take the Guess Work Out of Selecting A Company

We know how important and valuable your time is when searching for a professional, customer-centric organization and that’s why H.O.M.E. only provides you with Customer-Certified^TM companies and registered through CustomerInsight.

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