Empire Texas – H.O.M.E

empirecommunities.com/houston

Corporate Head Office

10235 West Little York, Suite 300
Houston, Texas
77040
T 713-896-8542

Overall Customer Reviews

7.6 Stars Rating

1839 Customer Reviews

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Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

2021 STAR Awards – Volume Builder Grand Award
2020 GHBA Volume Builder of the Year

Communities

Customer Reviews

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By: Confidential

Oct 2022

Great, helpful and friendly sales person, Howard Martin

By: Andrea

Oct 2022

I enjoyed my salesperson. My salesperson and construction manager have been great! The quality of the final home is very disappointing.

By: Confidential

Oct 2022

Transparency.

By: Frank

Oct 2022

Nice quality.

By: Confidential

Oct 2022

They work hard to deliver their services.

By: Confidential

Oct 2022

The fact that we had access to the home while building.

By: Confidential

Oct 2022

It was good but could have been better.

By: David

Sep 2022

The layout

By: Kevin

Sep 2022

Living in it.

By: Confidential

Sep 2022

Ellie

By: Anthony

Sep 2022

The quality of the build

By: Beverly

Sep 2022

Brandi was responsible and knowledgeable.

By: Confidential

Sep 2022

I like how quickly they respond to issues.

By: Dillon

Sep 2022

Tracy our builder was the best builder we have ever had.

By: Confidential

Sep 2022

Quick Feedback to my inquiries

By: Ryan

Sep 2022

Great service throughout every process-everyone is very friendly , timely in responses, and informative.

By: Llyod

Sep 2022

The time they spend and the people is great.

By: Shawn

Sep 2022

Sales rep was excellent.

By: Confidential

Sep 2022

Communication. Providing necessary information. Friendly.

By: Sandeep

Sep 2022

Timelines.

By: Roxanne Nicole

Sep 2022

My concerns we had or appointments needed were taken care of quickly.

By: William F

Sep 2022

Realtor and Construction Mgr - knowledgeable, helpful.

By: Veronica

Sep 2022

Easy to work with, good service.

By: Jeremy

Aug 2022

The process was very simple.

By: Confidential

Aug 2022

The communication between the sales rep and my realtor Authentic.

By: Michael

Aug 2022

Really quick contact to close and Peyton made me a priority.

By: Bradley Douglas

Aug 2022

We thought our construction manager was very thorough and was great at explaining the homes details

By: Nicole

Aug 2022

They do the stages of construction meetings

By: Mark

Aug 2022

Communication, access to the builder, when they said they would do something they did. Also, I was in talks with Greg for almost a year and as soon as he knew that he had lots coming, he let me know

By: WD

Aug 2022

Communication with Michelle and Thomas and during the past year John and Whitney.

By: Richard

Aug 2022

The final product.

By: Craig

Aug 2022

Edwina and Robert were great; totally transparent throughout the entire process.

By: James F.

Aug 2022

Every phase was right on. A pleasure to work with good people.

By: Katty M.

Aug 2022

Consistent communication, feedback, update on progress through pictures. Accommodation to my schedule, positive work environment.

By: Colton

Aug 2022

The quality of the overall home.

By: Nicole

Aug 2022

Enthusiasm to make things right.

By: Virginia

Aug 2022

Friendly, accessible.

By: Confidential

Aug 2022

Friendly, made feel valued, tried to meet my needs as much as they could.

By: Confidential

Aug 2022

Dealing with the sales consultant, Vanessa. Thanks!

By: Confidential

Aug 2022

We liked choosing our designs of our home to fit our style.

By: Reginald

Jul 2022

She was informative friendly great customer service.

By: Joan

Jul 2022

Excellent and prompt communications

By: Danon

Jul 2022

All of my questions/concerned were addressed in a timely manner.

By: Akinola

Jul 2022

The level of professionalism.

By: Confidential

Jul 2022

Vanessa is great

By: Scott

Jul 2022

We were treated like we were family and that made the experience awesome!

By: Samuel

Jul 2022

Working with Jaime and Mark.

By: Karlos D.

Jul 2022

The people I was able to meet and interact with.

By: Confidential

Jul 2022

The weekly updates.

By: Augustine

Jul 2022

Xotchil was and is amazing at coordinating and communicating.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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