Empire Texas – H.O.M.E

empirecommunities.com/houston

Corporate Head Office

10235 West Little York, Suite 300
Houston, Texas
77040
T 713-896-8542

Overall Customer Reviews

7.7 Stars Rating

2455 Customer Reviews

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Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

H.O.M.E. Awards 2022 – Winner: Best Customer Experience
2021 STAR Awards – Volume Builder Grand Award
2020 GHBA Volume Builder of the Year

Communities

Customer Reviews

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By: Rene

Nov 2023

Dealing with the warranty service representative.

By: Danon

Nov 2023

There was really no worry everything was done when they said they said it would be done from start to finish.

By: Keith

Nov 2023

On time

By: Andrei

Nov 2023

Product knowledge and involvement from sales team. Rikki Robinson went above and beyond to make our experience good.

By: Laura

Nov 2023

I received acknowledgement of my concerns and a response to when the service could be addressed.

By: Lukas James

Nov 2023

Jerimiah is really down to earth and treats everyone equally. He quickly identified what was important to us and presenttbe options he knew we would want. This efficiency made the process streamline.

By: Regina

Nov 2023

They were very supportive and detailed.

By: Joshua Paul

Nov 2023

The open communication and quick responses

By: Kye

Nov 2023

Fast, efficient, quality Brandon and Crystal were great.

By: Vikas

Nov 2023

Response time.

By: Sylvia

Nov 2023

How often we communicated. Them clearly explaining next steps and what needed to be done. Thank you Xochitl, Tracy and the movement Team for making our dream of owning our home come true! We are very happy with our new home. Sincerely, Sylvia, Julia and Luna.

By: Confidential

Nov 2023

Xochitl answered every question, in person, email and text - even on her days off.

By: Dwight

Nov 2023

Other than builders interaction. Every aspect of the process was pleasant.

By: Maria

Nov 2023

Prompt responses.

By: Ny

Nov 2023

Jeremiah was great.

By: Confidential

Nov 2023

Good customer service from sales rep.

By: Ryan

Nov 2023

Personal experience, made me feel comfortable during process.

By: Jude

Nov 2023

Diana Wilson! is the best!

By: Confidential

Oct 2023

Design

By: Carla

Oct 2023

Builder rep was great.

By: Brandon

Oct 2023

Quick turn around.

By: Animesh

Oct 2023

Customer service and fast closing process.

By: Nafi

Oct 2023

Great team, made the buying process easy.

By: Hector

Oct 2023

Easy process and knowledgeable workers.

By: Simon

Oct 2023

The natural environment ofthe community Good School district

By: Rosealy

Oct 2023

How understand, patient, flexible, friendly and professional the team is.

By: Dennis

Oct 2023

Crystal and Brandon were very helpful and courteous.

By: Confidential

Oct 2023

Good communication.

By: Confidential

Oct 2023

The timeliness and helpfulness of the staff.

By: Confidential

Oct 2023

Seller Lynda Doan is very good.

By: Confidential

Oct 2023

Communication.

By: Confidential

Oct 2023

Seller Lynda Doan.

By: Ryan

Oct 2023

Felt personal and not forced or rushed

By: Confidential

Oct 2023

Sales

By: Confidential

Oct 2023

Quality and comfort w/ real estate agent (Boris) and builder (Brian and Brandon).

By: Michael

Oct 2023

Above reproach.

By: Cody

Oct 2023

Communication.

By: Kristopher

Oct 2023

Friendly.

By: Irene L.

Oct 2023

Edwina was friendly.

By: Confidential

Oct 2023

Friendly sales person. Very helpful for someone moving from other state.

By: Cortney

Oct 2023

Moved quick.

By: Brian T.

Oct 2023

Jace was on top of things. Very attentive to details. Shavawn was updating us and very professional.

By: Jack Travis

Oct 2023

Kevin and Diane were both great to work with and very helpful.

By: Edward

Oct 2023

They were knowledgeable and approachable.

By: Confidential

Oct 2023

Attention to detail, helpful, quick to fix items.

By: Cesar

Oct 2023

Everyone so positive

By: Megan

Oct 2023

My sales rep was fantastic throughout the process

By: Kathleen

Oct 2023

The warranty department is very responsive and act in timely manner. We heard awful stories from our friends with other builder and I am happy we went with Empire.

By: Confidential

Sep 2023

Peyton was the best.

By: Kye

Sep 2023

The construction manager Brandon

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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