Corporate Head Office

10235 West Little York, Suite 300
Houston, Texas
77040
T 713-896-8542

Overall Customer Reviews

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7.9 Stars Rating
3005 Customer Reviews
Click Here To Write A Review

Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • 2021 STAR Awards – Volume Builder Grand Award
  • 2020 GHBA Volume Builder of the Year

Communities









Customer Reviews

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By: Rohit
Nov 2024
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See below.(were thrilled you feel this way...)
By: Monica
Nov 2024
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Most everyone was nice.
By: Hans Andrew
Nov 2024
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Our Construction manager Kevin did an amazing job. Both he and Diane were very responsive to any concerns or questions we had.
By: Confidential
Nov 2024
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Thomas, Construction Management, was great and very helpful.
By: Te-Hsin
Nov 2024
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Samantha and Todd helped us thru the homebuying process smooth. Very accommodating to our request.
By: Martin
Nov 2024
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Sheila Johnson was excellent.
By: Javier
Nov 2024
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Communication was great.
By: Melina
Nov 2024
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Speed of closing,
By: Elizabeth
Nov 2024
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Friendly Service
By: Confidential
Nov 2024
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James Womac constructed the house as if it was his own.
By: Chau
Nov 2024
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Nice area, new community, Beautiful House, high ceiling.
By: Animesh
Oct 2024
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Communication and follow ups
By: Confidential
Oct 2024
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Lack of communication.
By: Maria
Oct 2024
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Everything went quick and smoothly
By: Confidential
Oct 2024
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Great construction Manager Charles and great sales person Katie.
By: Confidential
Oct 2024
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Friendliness and timely responses to questions.
By: Confidential
Oct 2024
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We absolutely enjoyed working with Steve and Dmitry. They were there every step of the way.
By: Baghir
Oct 2024
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Timely response; going beyond for certain requests.
By: Lewis
Oct 2024
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Katie and Thomas was always there to answer questions and make us feel comfortable and at ease.
By: German
Oct 2024
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All
By: Confidential
Oct 2024
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There was no pressure to purchase the home. The home was what I was looking for and it sold itself.
By: Christopher
Oct 2024
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The people & quality of homes.
By: Hung
Oct 2024
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Sale person, Lynda is very helpful. Follow up the loan process, building process, answered all my concerns. Very patient with me thru the process cause we have changed the buyer name and house back n forth. Even late calls and text messages at night. Thank you
By: Confidential
Oct 2024
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Empire worked with me through each process to help in the purchase of my new home.
By: Confidential
Oct 2024
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I like how all appliances were included. I also liked that I can come by the house and see the progress and ask additional questions.
By: Vanessa
Oct 2024
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Communication and quality of the home. Feel supported with the process
By: Confidential
Oct 2024
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Is a very good service & very good work team
By: Confidential
Oct 2024
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Knowledge of home and services provided
By: Confidential
Oct 2024
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Xochitl made everything very easy and always willing to answer all my (many) questions. Paul, with Warranty, has been extremely helpful in getting things scheduled and has been consistent with communication - which is extremely important to me.
By: Confidential
Oct 2024
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Design, quality and speed of service
By: Sharron
Oct 2024
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The time Andy and Will spent helping me.
By: Confidential
Oct 2024
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All interaction with both Robby and J.W of Empire was outstanding, both gentlemen were extremely helpful and got us in our home expeditiously and without issue.
By: Khanh
Oct 2024
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Mr. Robby Buish - Sales agent and the whole sales staff are wonderfull to talk with. Mr. James Womac is an excellent construction manager to walk through the house. Thank you all!
By: David
Oct 2024
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Everything was easily located.
By: Lewis
Oct 2024
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Katie was awesome.
By: Rosa
Oct 2024
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They were always attentive and willing to make everything possible.
By: Confidential
Oct 2024
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Great Service and Excellent.
By: Khatira
Oct 2024
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2nd purchase with EMpire. A client recommended EMpire Highly. Happy with my home and service
By: Parker
Oct 2024
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Complete ease of the process from start to finish.
By: Duc
Oct 2024
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Lynda's consistent communication and going beyond to help the process.
By: Carlos
Oct 2024
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Samantha Lee and Todd Customer Service.
By: Arash
Oct 2024
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Respectful, professional, polite. Timely service. Took time to explain things to me.
By: Confidential
Oct 2024
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All staff were courteous and professional, eager to help and explain all my questions. Boris and Brandon were excellent!
By: Timothy
Oct 2024
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Tracy Laney is amazing to work with!
By: Orlando
Oct 2024
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The customer service that Jerry & Diane gave us.
By: Confidential
Oct 2024
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Boris - he's 10 out of 10!!
By: Gerson
Oct 2024
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We (I) couldn't be happier with the entire experience from the initial sales with Michael to the final walkthrough with Matt. The team demonstrated exceptional professionalism!
By: Confidential
Oct 2024
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Great customer service. Communication was open.
By: Leonard
Oct 2024
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They explaining is the best
By: Nicolas
Oct 2024
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Construction details, clean.