Corporate Head Office

10235 West Little York, Suite 300
Houston, Texas
77040
T 713-896-8542

Overall Customer Reviews

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8.0 Stars Rating
3588 Customer Reviews
Click Here To Write A Review

Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • 2021 STAR Awards – Volume Builder Grand Award
  • 2020 GHBA Volume Builder of the Year

Communities









Customer Reviews

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By: Shivangi
Mar 2026
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Openness, prompt response, good communication.
By: Confidential
Mar 2026
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Wills! Very personable.
By: Mackenzie
Mar 2026
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Open and helpful information.
By: Confidential
Feb 2026
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Quality was very good, and salesman was easy to work with and accommodating, very considerate
By: James Nolan
Feb 2026
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They were very transparent and I could tell they wanted to provide excellent service
By: Tomas
Feb 2026
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My wife and i cannot begin to say how happy we are with our experience with Empire Homes.The Empire Staff (Mrs.Carlson and Brittany) were there for us 100%
By: Evelyn E.
Feb 2026
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Did not make it difficult to contact and scheduled follow up and service according to my specific needs.
By: Jesse
Feb 2026
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Empire has great employees. my wife and I feel most welcome by the Empire team.
By: Confidential
Feb 2026
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Everyone we worked with and spoke to have been great.
By: Jill Marie
Feb 2026
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Agreeable to all concerns. Did not feel like we were a bother.
By: Confidential
Feb 2026
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Quick process and attention to detail.
By: Confidential
Feb 2026
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Brandon was amazing!!
By: Louis
Feb 2026
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Pete was a pleasure to work with.
By: Nelson
Feb 2026
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Communication
By: James Paul
Feb 2026
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The overall experience.
By: Jacques
Feb 2026
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The floorplans.
By: Confidential
Jan 2026
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Great communication
By: Chioma
Jan 2026
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Excellent help in a timely manner
By: Confidential
Jan 2026
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The attentiveness by everyone involved.
By: Broderick
Jan 2026
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The clear explanations about updates, the process
By: Colton
Jan 2026
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Communication and honesty.
By: Tito
Jan 2026
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Services fast
By: Christian
Jan 2026
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Erik is what we like most through our purchase. He has made our first year living in the home a breeze. Very responsive and helpful from the smallest to the biggest questions or concerns.
By: Confidential
Jan 2026
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customer service and timely response to issues.
By: Christopher
Jan 2026
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They built good. Anything that was not up to par the fixed it quickly.
By: Sabrina
Jan 2026
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The builder was very helpful and knowledgeable.
By: Riley
Jan 2026
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Communication and walkthrough with our building manager, great customer service overall.
By: Lexis
Jan 2026
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Will Ford and Steve Renshaw were fantastic.
By: Justin
Jan 2026
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All questions were answered and seamless process.
By: James
Jan 2026
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Working with Amanda - she helped us every step of the way. Geoff was great too.
By: Magda
Jan 2026
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Very polite and very professional.
By: Daniel
Jan 2026
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The builders customer service.
By: Virgilio
Jan 2026
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Excellent service.
By: Confidential
Dec 2025
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Easy.
By: Confidential
Dec 2025
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Pete was the star of the show. Tailored experience to what is important to me. Very clear and not pushy.
By: Confidential
Dec 2025
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Pete.
By: Vinay
Dec 2025
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Communication, transparency, super helpful as first time buyer, knowledgeable.
By: Scott
Dec 2025
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She was nice. Answered phone when I needed her.
By: Christian
Dec 2025
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Good customer service.
By: Thomas
Dec 2025
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Getting to sign all the papers, receiving keys and taking pictures.
By: Confidential
Dec 2025
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I was guided through the whole process the whole way. The level of communication really helped make the process easier.
By: Demetria
Dec 2025
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In Magnolia.
By: Confidential
Dec 2025
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Everyone involved made the process seamless; great communication.
By: Confidential
Dec 2025
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Quick response. Incentives provided.
By: Confidential
Dec 2025
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Great help and friendly and knowledgable
By: Justin
Dec 2025
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The people I worked with were fantastic
By: Gabriel
Dec 2025
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The builder.
By: Nigel
Dec 2025
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My sales rep Steve.
By: Anthony
Dec 2025
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Daniel during orientation explained all features of the home. From replacing filters to even taking his time to rekey our locks
By: Alejandro
Dec 2025
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Everyone worked as a team!