Empire Texas – H.O.M.E

Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

H.O.M.E. Awards 2022 – Winner: Best Customer Experience
2021 STAR Awards – Volume Builder Grand Award
2020 GHBA Volume Builder of the Year

By: Confidential

Aug 2025

The communication from our sales consultant, Greg, has been great.

By: Colby Glen

Aug 2025

the warranty service request were quick getting a response back

By: Confidential

Aug 2025

Considerate, efficient

By: Confidential

Aug 2025

Everything ran smooth

By: Rajit Nath

Aug 2025

Being closed out by my warranty Manager, Erik Hansen was a smooth and seamless experience to address several small items that were discovered by my 3rd party inspector.

By: Confidential

Aug 2025

I like the ease of the sales and selections.

By: Confidential

Aug 2025

Constant communication.

By: Confidential

Aug 2025

Customer service.

By: Walter

Aug 2025

The hard work of everyone in this team, and the professionalism.

By: Confidential

Aug 2025

Felix our builder really took care of us.

By: Macy

Aug 2025

Greg and Matte have been great throughout the process.

By: Confidential

Aug 2025

Able to provide the ramp for wheelchair. Good communication.

By: David

Aug 2025

Brandon was great with coordinating all the repairs & Bons was very attentive.

By: Confidential

Aug 2025

Easy, fast and friendly!

By: Elisa

Aug 2025

The customer service was above and beyond.

By: Confidential

Aug 2025

Builder walkthroughs were very informative.

By: Confidential

Jul 2025

Everyone was extremely helpful and available to any questions or concerns.

By: Confidential

Jul 2025

Great experience

By: Confidential

Jul 2025

Empire Homes provided a streamlined purchasing experience, and the construction manager, James Womac, was very helpful in explaining the features of the new home during the initial walk-through.

By: Laura Edith

Jul 2025

I really appreciated Brandon’s response and completion of the items that needed attention.

By: Billy

Jul 2025

Your customer service/sales manager representatives were top notch/ Always answered my question or addressed my concerns.

By: Cindy

Jul 2025

The staffs warm welcoming and supportive.

By: Odell

Jul 2025

Personallbility and trustworthiness.

By: Abhijeet Kumar

Jul 2025

I liked that everything I wanted fixed was completed on time by the builder. The project coordinator didn't make any excuses to try to skip anything.

By: Confidential

Jul 2025

Great communication from Steve and Brian throughout the process.

By: Gregory

Jul 2025

Matt and Greg.

By: Israel

Jul 2025

Friendly, courteous, knowledgeable, great communication.

By: Confidential

Jul 2025

Tracy was very knowledgeable and helpful! Thank you Tracy!

By: Confidential

Jul 2025

Good communication and urgency to fix issues.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Bacon & Franklin

Jul 2025

Ease of transaction.

By: Confidential

Jul 2025

JW was so helpful and really cared.

By: Confidential

Jul 2025

The ease of location.

By: Hongqun

Jul 2025

Responsible.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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Single Family

Best Customer Experience

1 month and 13 month Builder Review

BUILDER OF CHOICE

1 month and 13 month Builder Review. Employee Satisfaction, Trade Satisfaction

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Trade/Supply Partner Review

Trade Performance Review

Multi-Family (Has condo Board)

Best Customer Experience

1 month and 13 month Builder Review

BUILDER OF CHOICE

1 month and 13 month Builder Review. Employee Satisfaction, Trade Satisfaction

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Industry Ambassador of the Year

Recognizing individuals for their achievements in customer experience and impact

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Finalist Winner Best Customer Experience Certificate 2018 Best Trade Partner Certificate 2018 Builder of Choice Certificate 2018 Industry Ambassador of the Year Certificate 2018 Quantity

Finalist Winner 15” x 15” ($65.00 ea + Shipping) 5” x 5” ($20.00 ea + Shipping) Best Customer Experience Stickers 2018 Best Trade Partner Stickers 2018 Builder of Choice Stickers 2018 Industry Ambassador of the Year Stickers 2018 Quantity

Finalist Winner Single Sided (10ft) $275.00 ea + Shipping Single Sided (13ft) $330.00 ea + Shipping Double Sided (10ft) $400.00 ea + Shipping Double Sided (13ft) $460.00 ea + Shipping Best Customer Experience Flag 2018 Best Trade Partner Flag 2018 Builder of Choice Flag 2018 Quantity

Best Customer Experience Trophy 2018 Best Trade Partner Trophy 2018 Builder of Choice Trophy 2018 Industry Ambassador of the Year Trophy 2018 Quantity

The Home Owner Mark of Excellence is an independent certification program created by CustomerInsight^TM, and driven by the voice of the customer. H.O.M.E. provides you with select group of builders who not only achieve, but also maintain outstanding customer experience results.

No other research company or website gives you the transparency you want when choosing the best company or advisor. Weather your are looking for a new builder, renovator, trade, supplier or Realtor, H.O.M.E. provides you with a list of Customer Certified companies as rated by customers just like you. All statements, scores, referrals, videos, and other information are real and validated by CustomerInsight, the largest customer satisfaction research firm in the industry.

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