Corporate Head Office

10235 West Little York, Suite 300
Houston, Texas
77040
T 713-896-8542

Overall Customer Reviews

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7.9 Stars Rating
3236 Customer Reviews
Click Here To Write A Review

Profile

Texas Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, seven regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Houston, Austin and San Antonio, Texas; Atlanta, Georgia; North Carolina; South Carolina; and Toronto, Ontario, Canada. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • 2021 STAR Awards – Volume Builder Grand Award
  • 2020 GHBA Volume Builder of the Year

Communities









Customer Reviews

Click Here To Write A Review
By: Chantola
May 2025
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Miles took care of us with questions and address any issues we had.
By: Confidential
May 2025
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I love the way Daniel took the time to show my husband and I everything we wanted and needed to know about this beautiful home of ours.
By: Confidential
May 2025
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Prompt answers to calls and questions
By: Joshua S
May 2025
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Communication.
By: Lorene
May 2025
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Matt and Grey were very conscientious of my needs and concerns.
By: Kevin DeWayne
May 2025
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The professionalism & communication with Mack.
By: Confidential
May 2025
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Community and semices.
By: Joshua
May 2025
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Communication.
By: Derek
May 2025
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The communication was great during process.
By: Jason
May 2025
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Everyone was happy to help and go above and beyond.
By: Confidential
May 2025
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Really helpful and accommodating our needs with closing dates.
By: Confidential
May 2025
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How fast and kind everyone was.
By: Susan
May 2025
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Excellent overall professionalism and communication, quick replies, customer service.
By: Leonel
May 2025
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Experience with builder and Empire representatives. Their follow through meant everything.
By: Shavon
Apr 2025
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There we're no additional drama in the paperwork.
By: Cameron Rayburn
Apr 2025
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Follow up and communication. Ease of submitting requests
By: Bradley
Apr 2025
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Communication.
By: Megan
Apr 2025
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Incredibly easy close, swift and easy.
By: Timothy D.
Apr 2025
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Great service by Kim and Felix
By: Manjinder S
Apr 2025
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Great! Thanks to Steve
By: Jason
Apr 2025
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Carolyn has represented Empire well and is the best part of it.
By: Bradley
Apr 2025
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Once recognizing that we were fond of multiple floor plans, Robby Buish partnered with us to understand our thought process on buying a new home, offer sound advice, and match our cadence once we were ready to buy. He carried that partnership over to James Womac who led the way on construction through an aggressive closing schedule. We could quickly tell that James prefers to lead with a quality first approach. The team is full of rockstars.
By: Stephen
Apr 2025
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Knowledgeable and experienced employees.
By: Daniel
Apr 2025
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Robby and Dimitri great customer service.
By: Stephen
Apr 2025
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Timeliness
By: Confidential
Apr 2025
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Friendly people
By: Johnny
Apr 2025
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Friendliness of the employees, and knowledge of the homes.
By: Larry
Apr 2025
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Prompt response
By: Confidential
Apr 2025
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Staff.
By: Confidential
Apr 2025
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Super detailed explanation, constant follow ups, clear and fast communication.
By: Confidential
Apr 2025
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Meet expectations.
By: Confidential
Apr 2025
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Nice people.
By: Ricardo
Apr 2025
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How fast everything went, my home was built quick and with care.
By: Britney
Apr 2025
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I truly felt listened to and that they cared.
By: Henry
Apr 2025
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Timely service.
By: Devon Crocker
Apr 2025
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The interest rate specials.
By: Jorge Jesus Zamorano
Apr 2025
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Great experience with Greg, Cameron and Matt. They explained everything to us. Really patient.
By: Confidential
Apr 2025
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Prompt attention and handled all details
By: Yolanda
Mar 2025
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Always being available to help.
By: Evelyn E.
Mar 2025
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Dealing with people who respected me as a homebuyer
By: Justin
Mar 2025
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Very thorough. Great communication.
By: Confidential
Mar 2025
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Easy.
By: Confidential
Mar 2025
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Very responsive to input.
By: Confidential
Mar 2025
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It was easy to submit my requests through the online portal.
By: Confidential
Mar 2025
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Overall experience was good
By: Lorene
Mar 2025
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Very professional and knowledgable staff. They clearly care about my needs.
By: Confidential
Mar 2025
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Everyone we interacted with was pleasant and timely with communications.
By: Andrew Barry
Mar 2025
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Great communication. Good quality finishes.
By: Nawasa
Mar 2025
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Great communication, answered all my questions, professional, and courteous.
By: Gerardo
Mar 2025
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The staff at the model home were just fantastic! Very informative and upfront. And everyone else involved in mortgage and title were all great in answering questions and patient with us with all our questions

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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