Corporate Head Office

Douglas Homes Head Office
#12B, 4101 19 Street NE
Calgary, AB, T2E 6X8

Overall Customer Reviews

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4.9 Stars Rating
233 Customer Reviews
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Profile

Douglas Homes was founded almost thirty years ago in 1989 by Doug Musak, an award winning Master Builder and Civil Engineer. Doug has always been committed to helping his clients find the “Perfect Fit”, to develop their dream into their home that features practical design and superior craftsmanship and is constructed within their budget. Douglas Homes provides quick possession and presale options, and always with you – the customer – in mind.

Over the past thirty years, this pursuit, combined with constant updates to incorporate current styles and targeting a variety of markets, has evolved into one of the industry’s most comprehensive new home design libraries with over 150 standard plans and thousands of options. We select only high quality finishes for functionality and visual interest. We help you find the right style and design for you and your family.

Recent Awards

  • Best Customer Experience Finalist 5 to 55 Homes - 2020 H.O.M.E. Awards
  • Awards of Excellence in Housing Winner, Single-Family - 2017
  • Awards of Excellence in Housing Winner, Medium Volume Builder of the Year - 2016
  • CHBA Sam Awards, Calgary Region Winner, Best New Home - 2016

Communities

Customer Reviews

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By: Steven
October 2020
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-We enjoyed and appreciated working with Nam and the sales reps in Sunset. We went to many other builders and not feel as welcome and comfortable as we did with Douglas Homes. Nam and Fi always responded in a timely manner and allowed for multiple visits to the home prior to purchasing. We were also able to view many properties and really get a good variety in the community.
-The pre-orientation walkthrough was thorough and completed however we would have liked to have a little more information as to what it entailed prior to the appointment as one of us did not take work off as we did not understand the extend of the walkthrough.
-We appreciated the interior designs to Douglas Homes, the homes are very well designed even in the duplexes and single laned homes, they have all the features of a larger home but perfect for a couple looking for a smaller footprint.
-The price points of many of the homes fits the budget.
By: John
October 2020
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When buying our Douglas home we lived in Portland Oregon and Bob Leonard kept us in touch every step of the way with the progress we were very happy with his commitment to us until we moved to Alberta. We are very happy with our Douglas home and feel it is a quality built property with the few problems we have had feel Jason been very good and is on the ball with getting things resolved for us.
By: Lrgilroy
September 2020
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This is our 3rd new home and 9th home overall. It is the best home we have ever purchased across Canada. We love our home.
Jason the warranty guy treated us great and the office staff have provide excellent service. We have never received such great service before. We therefore give you folks 10 out of 10 and Jason gets an eleven.
By: Rebka
August 2020
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Their Home cost proportional with the value
By: William
August 2020
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Our dealings with Earl, the site supervisor, he is down to earth and very helpful.
By: Logan
August 2020
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The customer service and willingness to make changes to the home to make the perfect fit.
By: Quang
August 2020
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I communicated the most with John (sales) and Jay (warranty). They both have been very helpful and addressed my concerns quickly. Bob, the electrician was very prompted when I had an issue with one of the breaker in the electrical panel. Everyone is very friendly and professional.
By: Mathew
July 2020
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Overall design of the home and the friendly, and professional personnel.
By: Eliam
July 2020
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The staff were friendly and were very accommodating with our needs.
By: Valerii
July 2020
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Very nice house, nice interior design
By: Saneha
June 2020
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Deficiencies were addressed quick and in a professional manner. The welcome package was very nice as well.
By: Jane
June 2020
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I really appreciated that Douglas Homes was willing to negotiate on their quick possession homes, where other builders were not. This was a large part of the reason that I ultimately decided to purchase from Douglas.

Earl has been great for helping me out when needed and answering my questions quickly. He always makes himself available when I have questions
By: Gerald
May 2020
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The service from Douglas was amazing. It truly felt like that they cared. I would recommend Douglas for a new build. Right from the office staff to field staff they were all very very good.
By: Eton
May 2020
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Sales personnel John was great, warranty personnel was great, house is very modern and comfortable.
By: Balvinder
April 2020
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Haven't had much contacts with the builder.