Corporate Head Office

13 Garrison Circle,
Red Deer, AB T4P 0P5
T 403.309.9636

Overall Customer Reviews

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8.7 Stars Rating
178 Customer Reviews
Click Here To Write A Review

Profile

Colbray Homes is a family run company (headed up by Chris Wallace) with over 28 years construction experience. Twelve of which was as a project manager for one of the major home builders in Central Alberta.

Our goal is to make sure that every one of our customers is completely satisfied with their home as well as their home building experience. At Colbray homes We design our homes with families in mind. Our standard features are options in many of our competitors homes. Such as:

 Designer metal spindles.
  • Aluminum deck railings.
  • Crown moulding on kitchen cabinets.
  • 9 FT main floor walls.
  • 4 inch mdf baseboards.
  • 3 inch mdf window and door casings.
  • Metal sheving closet organizers.
  • Rough-in of inslab heating in basement (Fully operational inslab at your request)
  • Laminate and ceramic tile flooring on main floors
  • Full tile backsplash
  • Every Colbray home is certified BUILT GREEN
  • Legal fees are included if our legal team is used
  • Colbray Homes is a member of the Alberta New Home Warranty program

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • Homeowner Mark of Excellence (H.O.M.E.) 2017 Winner - Builder of Choice
  • CHBA 2016 - Winner for Best New Home Between $300,000 - $374,999 Winner for Best New Home Between $450,000 –$524,999
  • CHBA 2016 Finalist CHBA 2015 Finalist
  • 2013 "NEW-HOME BUYERS' CHOICE AWARD" CHBA 2013 - Best New Home Between $600,000 - $674,999
  • 2012 - CHBA AWARDS OF EXCELLENCE IN HOUSING - AWARD OF MERIT FOR CENTRAL ALBERTA
  • 2012 "NEW-HOME BUYERS' CHOICE AWARD"

Communities

















Customer Reviews

Click Here To Write A Review
By: Confidential
Jan 2024
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We loved the customer support right from beginning to end. They were able to help us design a floor plan that we loved that fit all of our wishes into the square footage house we wanted. The quality of the build is exceptional and anyone that walks into our house comments on both the quality and stunning design features Colbray made possible. The interior designer Jackie was an absolute asset in helping us pick all the design details of the home every step of the way. She truly learns your individual style and helps cater your decisions to be in line with that. We couldn’t be happier with all of the Colbray team and the cohesive experience they provide.
By: Confidential
Dec 2023
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The staff are all amazing and friendly, including the tradesman they used.
By: Confidential
Oct 2023
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Communication was impressive, they made great effort to make sure answers to any questions were clear and agreeable. Jackie was extremely helpful in the interior design and let us/me know when a choice would not fit our vision for our home. And the trades used for the build were all very courteous, and delivered quality work.
By: Confidential
Oct 2023
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Such a small team and so thankful to be treated like family. Communication was always excellent and appreciated the touch ups and coming to address any issues. Biggest frustration continues to be how slow electrical concerns are dealt with. Happy that cable railing is FINALLY installed :)
By: Confidential
Aug 2023
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My interactions with ,Jackie Forsyth, Sales & Design Manager How much she helped make the process easy.
By: Confidential
Jun 2023
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Fantastic customer service - completely unparalleled. Their contractors are superb.
By: Confidential
Jun 2023
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The staff
By: Confidential
Feb 2023
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The overall design/planning phase with Chris & Jackie was absolutely amazing. It made us excited to move forward and anticipate what was to come. Jackie's design assistance was also super helpful and allowed us to envision what we planning. Also, having open access to the home during construction was appreciated.
By: Confidential
Dec 2022
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Easy to contact for changes and issues during and after construction. Willingness to work with us.
By: Confidential
Dec 2022
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From the start, we were told expectations and a quote. They kept their word. Honesty and integrity. They were always available by phone and had solutions for every problem. Problems were not ignored. The schedule was maintained and even early move in. But the best thing about Colbray is the people.
By: Confidential
Oct 2022
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Easy to work with
By: Confidential
Oct 2022
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Overall, the building process was fabulous with Colbray! From the beginning they took their time explaining any concerns or questions that we had. Specifically Jackie was available whenever we needed her to go over design issues or ideas. If we ever had a concern, they were available to discuss it at any time and took care in addressing our concerns. We were impressed with the construction time and our builders willingness to allow us to explore our own ideas. They also allowed us to get multiple quotes and source things from different providers than they usually dealt with. Chris is an honest business owner who is willing to go the extra mile to make his customers happy.
By: Confidential
Sep 2022
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From the very first meeting to the end, pure professionalism. Prior to planning with Colbray Homes, we had meetings with other Home Builders and were instantly comforted at the level of professionalism displayed while planning such a big investment. The communication was also great throughout the entire project.
By: Confidential
Sep 2022
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Communications with Jackie, We were informed and involved in the building process. Knew what was happening at all times. Great experience!
By: Confidential
Jul 2022
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We felt as if Colbrays communication and custom service was very top notch. They were exceptional at responding to our needs and following us through the process of building our home. They were great at helping us with the design and helped us create inspiration as to what we wanted. They were very responsive when we had questions and met with us regularly to discuss expectations and the planning process. We could easily change or request something last minute and it would be included in the builld. The quality of the build was exceptional. The contractors were treated well and you could tell they cared about their work. We enjoyed having Jackie follow up through the building process from a design prespective.
By: Confidential
May 2022
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Amazing service and really good people to work with. All of them from owner to all the employees were all very helpful and great to deal with
By: Confidential
Mar 2022
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Colbray homes from planning to move in was incredible.
By: Confidential
Feb 2022
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The initial planning and design stage. Picking out finishings and materials. The quality and workmanship. Responsiveness and dialogue when we initiated conversations.
By: Confidential
Dec 2021
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The overall design and build process was very effective.
By: Confidential
Nov 2021
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Honesty and there were no “surprises”. Colbray was upfront about the build process, quotes, and upgrades. The timeline was accurate and Colbray makes sure we are happy with our home.
By: Confidential
Aug 2021
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Design of home and building time (was fast)
By: Confidential
Aug 2021
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The people - right from meeting Jackie the first time, to working with Chris, Marty, Chad, Angela, and Gail, everyone was fun to work with, helpful, and seemed to genuinely care about building the perfect house for our family. Along the way, a lot of time was spent getting to know us and understanding our needs in order to build a house that truly suited our family. We wanted to be very involved in the process, and they accommodated that every step along the way. We also really loved the BuilderTrend app - it was great to be kept in the loop with the progress, as well as overages and credits.
By: Confidential
Jul 2021
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Quality of products chosen along with positive workmanship throughout the home show pride from start to finish.Working with Chad throughout the build made first time building fairly pain free. His knowledge and positive approach to our concerns helped to ease the issues and ready us for what would be our new home. Being able to touch base with the trades people on site also allowed myself assurance of their knowledge in what they were installing and assurance that we were in good hands. A great experience through it all.
By: Confidential
Jun 2021
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From start to finish everything was organized and very friendly happy crews/workers. Very pleased with our house.
By: Confidential
Jun 2021
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Right from the very beginning, Colbray Homes showed us a level of professionalism that ultimately made us select them as our home builder. Throughout the whole process they were knowledgeable, thorough and their craftmanship was outstanding. Our build went extremely smooth and we are over the moon with the result. We will be recommending Colbray Homes to anyone looking to build.
By: Confidential
May 2021
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Personalized service from start to finish.
By: Confidential
Apr 2021
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The building process was amazing! They were always ready, willing and able to help us with whatever we needed. Endlessly patient with our involvement and ideas. So many times we heard that they just wanted to do what we wanted. Issues that did arise were often dealt with and we didn’t even know about it till much later. Highly recommend and if we were to build again we wouldn’t consider any other builder.
By: Confidential
Feb 2021
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Chris was very friendly and helpful when we were first planning our new house. Everyone answered questions when we asked (and we asked lots) and were very helpful. All of the trades were extremely professional and left no mess inside or outside the house. Angela is a dream to work with and very talented!! Chad was always willing to meet to answer our questions. We really felt like we were in good hands!!
By: Confidential
Sep 2020
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I liked the app to have direct connection to the builder and updates provided on it but felt it was under utilized. The builders staff were always courteous and responsive. The home is beautiful.
By: Confidential
Aug 2020
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Quality workmanship from start to finish. There main focus is on quality not quantity. Communication with homeowner could not be better.Awesome experience working with them.
By: Confidential
Jun 2020
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Everyone was very accommodating with my questions and concerns.
By: Confidential
May 2020
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Very easy process. Well informed on the progress of construction. Workmanship excellent.
By: Confidential
May 2020
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They did a good job quality workmanship is good.
By: Confidential
Apr 2020
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Honestly it was a great experience from start to finish. It’s a huge undertaking to do a project of this size and it’s impossible to not have an occasional glitch. Everything was dealt with efficiently and to our satisfaction. I cannot tell you how many times I heard that they just wanted us to be happy and have the home we dreamed of. And they made that happen!! Everyone was so easy to work with!! Chris, Chad, Angela, Jackie and Daren and all the crew....you definitely built us our beautiful dream home and we thank you!!
By: Confidential
Mar 2020
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The honesty and integrity the company has.
By: Confidential
Jan 2020
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no comment
By: Confidential
Dec 2019
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Excellent workmanship, very easy to communicate with, always available and very professional.
By: Confidential
Sep 2019
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The professionalism exhibited by all the people involved in the build. An outstanding team who were a pleasure to spend time with and to get to know. Everyone was always willing to look after any of our questions or concerns in a very timely manner!Thanks guys for building our dream home, which by the way is getting many compliments!!!
By: Confidential
Sep 2019
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Chad and Chris were absolutely amazing to deal with. The pride and attention to detail was important to them, and they gave us all the information/suggestions we needed to feel comfortable with any concerns we had. We could not have asked for a better team to build with.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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