Corporate Head Office

1111 3rd Avenue S
Lethbridge, AB
Canada
T 403.320.1989

Overall Customer Reviews

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8.3 Stars Rating
1540 Customer Reviews
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Profile

Our Vision is based on how we live our lives everyday – “To build every home as it is your own. To earn our customers loyalty by listening to them, anticipating their needs and creating value in their eyes, and always try to do the right thing”. We understand that making a great company is about transparency.

January 1/2020 marked our 25th anniversary, and during this time we have turned over 2500 homes to residents of Lethbridge. In 1999 Avonlea Homes was approached to build the first STARS Lottery Home in Southern Alberta, and we had continued that tradition for an astounding 17 years. Avonlea recognizes the importance of community, and continues to support many Lethbridge charities, events, and causes throughout the year including Lethbridge Soup Kitchen, Lethbridge Food Bank and Steps for Life to name only a few. But our support for our community doesn’t end there. Avonlea Homes also understands the importance of uniting a community. We were presented with the Bild 2020 award for Best Community Event which was held in the Avonlea Blackwolf Community.

Avonlea Homes has been acknowledged each and every year we have been in business, receiving awards in all major categories ranging from Design, Customer Experience, and Home Builder of the Year in 2016. Our passion to build and fulfill dreams started with our founder John Wickey who at the 2020 Bild Awards was inducted into the Lethbridge Bild Hall of Fame – an outstanding achievement driven by an unparalleled passion to build quality homes for the residents of Lethbridge.

Avonlea Homes is not only a builder but also a developer in the City of Lethbridge. Our Blackwolf community has been awarded the Best Development of the year for the 5th time and most recently during the 2020 Bild awards.

Avonlea Homes embeds the belief that transparency, communication, and doing the right thing is a very strong foundation to achieving great results. Our achievements wouldn’t mean anything without the dedication and cooperation of our entire staff, our trades, vendors, and most importantly our customers. Being recognized for hard work is one thing, but nothing is as important to us as seeing a home purchase dream become a reality.

We are committed to each and every homeowner of ensuring that we bring the best overall customer experience during the sales process and beyond, and through our bold design, superior quality, and to gain that customer for life.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2021 – Winner: Industry Ambassador – Ron Tyslau
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience
  • Builder of the Year 2016 Lethbridge
  • Building the Best Awards 2015 Best New Home Design up to 1100 SQ. FT. : The Edison Best New Home Design 1251-1550 SQ. FT. Bi-Level/Bungalow: The Bayview Best New Home Design 1401-1550 SQ. FT. Two Storey: The Bristol Best New Home Design 1701-1850 SQ. FT. Bi-Level/Bungalow: The Sawyer Best New Home Design 1851-2000 SQ. FT. Two Storey: The Augusta Best Multi-Family Home Design: Skye - Explore Best Multi-Family Complex: Skye Sales Person of the Year: Shauna Gruninger, Avonlea Homes Builder Safety Leadership Award
  • CHBA Jasper BUILD Alberta Awards 2015: Safety Leadership Award for Small Volume Builder The Bristol: Single Family Under $250,000 The Sawyer: Single Family $380,000-$435,000
  • Building the Best Awards 2014 Development of the Year: BlackWolf Best Kitchen Design: The Harlowe Best New Home Design 1404-1550 SQ. FT. Bungalow: The Harlowe Best New Home Design 1251-1400 SQ. FT. Bi-Level: The Bayview Best New Home Design 1101-1250 SQ. FT. Bungalow: The Braxton Best New Home Design 1101-1250 SQ FT Two Storey: The Yorkton Best New Home Design up to 1100 SQ. FT. : The Edison Best Multi-Family Duplex: The Genesis Best Overall Multi-Family Complex: Skye CHBA Jasper BUILD Alberta Awards 2014: Safety Leadership Award for Small Volume Builder The Award of Merit for the Lethbridge Region: "Genesis" Duplex
  • Building the Best Awards 2013 Single Family 1101-1250 Sq.Ft: The Oakridge Single Family 1251-1400 Sq.Ft Bungalow/Bi-Level: The Blackburn Single Family 1401-1550 Sq.Ft Bungalow/Bi-Level: The Cambridge The New Home Buyers Choice Awards: Southern Alberta Finalist Best Multi-Family Overall Townhomes in Blackwolf Best Multi-Family Individual Unit (3 or more units) The Yorkton
  • More Awards in 2013 Chamber of Commerce Business Leadership Award Better Business Bureau Management Practices Award Better Business Bureau Overall Marketplace Excellence Award Lethbridge Sun Times Best of the Best Award Safety Leadership Finalist Award: CHBA Alberta

Communities







Customer Reviews

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By: Danny
Sep 2022
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Ron was a great help to me, always going out of his way to help with concerns
By: Brennan
Aug 2022
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The personal approach
By: Ray
Aug 2022
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Great customer service and great product!
By: Steven
Jul 2022
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We liked the way we’re made to feel that deficiencies that were in the home were not an issue to resolve or played down when they were brought up.
By: Confidential
Jul 2022
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Ron has been great to deal with. He has taken care of us well.
By: Dan
Jul 2022
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Ron was excellent through the process - quick to resolve.
By: Owen
Jun 2022
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The attention to detail and the complete orientation
By: Confidential
May 2022
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That they agreed with my queries and even looked for other things I may have missed
By: Jennifer
May 2022
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Doing the deal with John and Brad. Always a pleasure gentlemen.
By: Blair
May 2022
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Ron Tsylau was terrific to work with
By: Curtis
May 2022
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Very easy to work with and quite flexible on appointment times even though I'm sure it was a bit inconvenient at times.
By: James
Mar 2022
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I really like the design it's interesting especially outside of the house. Quite interesting and different.
By: Emerson
Mar 2022
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The quality of house finishing
By: Brianne
Feb 2022
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Appreciated how every question and concern was addressed in a timely manner and explained thoroughly; good communication. Enthusiasm from staff was really nice and made the experience exciting as well
By: Markham
Jan 2022
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I mentioned that in my previous written statement.
By: Zhong ( John)
Jan 2022
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Your knowledge and honesty.
By: Ryan
Jan 2022
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Design the house
By: Confidential
Jan 2022
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Friendly and courteous
By: Kaylee
Jan 2022
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Easy to contact/work with. Very up front about details and worked quickly
By: Cindy
Jan 2022
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The whole process was pretty easy and everyone involved was very nice and professional.
By: Confidential
Jan 2022
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The guidance from the salesperson and handover person was detailed and both worked to provide exceptional customer satisfaction.
By: Ben
Dec 2021
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The personal connection.
By: Confidential
Dec 2021
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On time responses and the willingness to help even going beyond extra mile
By: Jason
Oct 2021
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how each depth talks to keep things running on time and kept us engaged each step happened.
By: Japhet
Oct 2021
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House it self
By: Jose
Sep 2021
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Would not know.
By: Confidential
Sep 2021
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Well organized and responded quickly to questions or concerns.
By: Ernesto
Sep 2021
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Customer service is excellent.
By: Devery
Aug 2021
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Location
By: Neil
Aug 2021
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Quality home building
By: Etienne
Jul 2021
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Sales and after sales representatives are exceptional. Overall workmanship and expected follow through of outstanding deficiencies. Customer satisfaction Survey.
By: Ashish
Jun 2021
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Very good sales and after sale services
By: Daniel
Jun 2021
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They made the process of buying a home relatively painless
By: Bryan
May 2021
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Customer service and overall quality. I believe in Lethbridge Avonlea can not be beat for "bang for buck"
By: Kevin
May 2021
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I mostly liked the representatives and level of professionalism and timely response. It was clear that they understood how stressful purchasing a home can be and they had the tools, support and knowledge to walk us through it. I would buy from Avonlea again and would certainly recommend them to others.
By: Jennifer
May 2021
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all of it
By: Alissa
May 2021
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The 1 month check in and then 6 months and a year etc. They agreed to patch up any knicks and wear while I moved furniture in. Always very prompt if I have a question or concern
By: Johnathon
May 2021
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Customer service was great from buying the house to getting anything repaired. Ron went above and beyond to get our concerns rectified.
By: William
May 2021
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Everything Couldn’t be happier
By: Dan
May 2021
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Everything has been great. The purchase was simple and efficient. Avonlea worked hard to meet our requests and went the extra mile to make sure we were happy. After the purchase Ron has been great to work with and always makes us feel like our needs are important and has always made himself available for our questions or concerns. Overall the purchase and the home itself has been awesome.
By: Frank
Apr 2021
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Customer care representative is very responsive and helpful!
By: Brennan
Apr 2021
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The people who represent the business
By: Curtis
Apr 2021
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Even though we bought the home after it was already built, Avonlea still treated us like it was made specifically for us. The whole process from first offer to move-in went incredibly well.
By: Calder
Apr 2021
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The welcoming feeling and appreciation
By: Reginald
Apr 2021
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It is definitely the parks and green space in the area. The maintenance and warranty staff are fantastic and all problems with the home have been treated as a priority!
By: Curtis
Apr 2021
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Customer service is great, I genuinely believe people are insane to go with another builder.
By: Dante
Mar 2021
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Easy to communicate with customer service and very helpful.
By: Shabir Bashir
Mar 2021
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Great service
By: Brittney
Mar 2021
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The comfort knowing we'd be taken care of.
By: Olusoji
Mar 2021
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Warm welcome and good understanding