Corporate Head Office
Avalon Master Builder221-4615 112th Ave. SE
Calgary, AB T2C 5J3
T (403) 226-3485
Overall Customer Reviews
Profile
Calgary, Alberta – Avalon Master Builder is a family owned business, managed by Ryan Scott, President and C.E.O., building condominiums, townhomes and single family homes. Avalon also builds in Red Deer, Alberta under the brand Avalon Central Alberta, a separately-managed division.
As an industry-leading “green” builder, Avalon Master Builder has set the unprecedented goal to build Net Zero homes at no additional cost to the consumer by 2015.
Strong company values drive the team at Avalon Master Builder to continually find new and innovative ways to treat people and the environment with respect. Guided by the Avalon Cares program, Avalon Master Builder is committed to:
- Zero stress for home buyers
- Saving the environment
- Giving back to the community
Avalon Master Builder is also a Holmes Approved Homes builder, backed by the Mike Holmes “Make It Right” brand. This stringent program ensures that every home is built to the highest performance standards, using sustainable practices.
Recent Awards
- H.O.M.E. 2016 Platinum Award
- Customer Choice award in the Calgary and Central Alberta Regions nine times in the past twelve years
- 2012 we won the Home Owner Mark of Excellence Award for achieving the Highest Overall Customer Satisfaction Survey in Canada
- SAIT Polytechnic President’s Partnership Award in 2015
Communities
Customer Reviews
Jul 2026
The sales team and builder team were wonderful. They always greeted me with kindness and a smile. They answered my question promptly or let me know when to expect an answer and they always came through.
Jul 2026
Easy to deal with. Prompt responses
Jul 2026
Gary was quite accommodating
Jul 2026
The home was very well finished and the construction supervisor clearly explained all of the homes systems.
Jul 2026
The ease of doing and getting things done
Jun 2026
I love my new home
Jun 2026
Aesthetics of interior and exterior of the property.Quality of the materials
Jun 2026
Good customer services and flexibility in adjusting to my requests on some upgrades.
Jun 2026
People are friendly and helpful
May 2026
Great Staff And Clear Communication.
Apr 2026
I felt heard when I raised any questions or concerns both before and after purchase. I appreciate the help with the process as a first time home buyer.
Oct 2025
Good service
Sep 2025
The connection with its staff. the quick response, quality of work and professionalism
Sep 2025
Good customer support.
Sep 2025
What I liked most about my experience with Avalon was the quality and care put into my home. The process was smooth, and their team was professional and attentive to details. I especially appreciated how responsive they were to questions and how they made sure everything was ready for possession.
Aug 2025
Moving in. Everything was ready for when I moved in and there was a very nice welcome basket on my kitchen counter as a welcome gift.
Aug 2025
George in sales in Greystone was extremely professional and easy to deal with. He was extremely helpful and caring.
Aug 2025
Very smooth
Jul 2025
The professional staff and management team!
Feb 2025
The sales representatives, name Matt are so nicely and friendly and it’s easy to deal with
Feb 2025
Nice staff
Sep 2024
Sherry and Deonne were so great to deal with. Process to deal with items to be repaired etc was excellent.
Sep 2024
You can talk to them and schedule service
Sep 2024
THey are a flexible builder. The personnel are amazing. Responsive and you feel like someone is paying attention. I am a repeat Avalon customer.
Aug 2024
THe communication with the sales rep was good. She was helpful.
Aug 2024
THeir responsiveness and the sales communications
Aug 2024
the personnel in Avalon is such a pleasure to work with
May 2024
The floorplan and the employees
Apr 2024
Sherry was very helpful all the way.
Mar 2024
The timely delivery of the building, as well as communication to buyers when it appears they are having supply delays.
Feb 2024
It was easy. They were up front about delays and communicative throughout
Feb 2024
Great customer experience from Sherry Duperre.The building designs, especially the rooftop patio offers a great view of the community.
Feb 2024
The sales ladies and the decision making with the home. Also the lawyer was extremely helpful.
Dec 2023
Quality and responsibility
Dec 2023
Everything was very smooth and the quality was top notch and service on point and items resolved immediately. I was in B.C. it when I purchased and the process was very easy and straightforward.
Nov 2023
Organized
Aug 2023
The customer relations is very good and the quality of homes is good. Sometimes some things take longer than they should should have been done before possession. Avalon is a builder is that takes the time to do the things they need to.
Jul 2023
Professional behaviour
Jul 2023
Charlene. She is the most helpful person. Easy to talk to and reach out to. I did not know Calgary before and she made it so easy to want to move out and buy with Avalon
Jun 2023
Very clean, responsive, helpful
Jun 2023
Charlene is the key person that made the process easy and is the best communicator in the company.
Jun 2023
We love everything
May 2023
We had some unique issues with land title transfers in that process Chris the rep, he was absolutely wonderful to resolve the problem and made sure we were not harmed with having to pay more money and took accountability on how to do that. Chris made sure we had an extension and it was a personalized experience with Chris he stepped up and supported us.
May 2023
Sales representatives were very supportive and helpful, made considerable effort to help identify the right style home and upgrades to suit my lifestyle and personal preferences.I felt piece on mind that any issues that I would encounter Avalon team would support to make it right and ultimately stood behind their product.
Mar 2023
picking the options for my house - (wish i would of had a option on the fridge upgrade.) the welcome to your new home basket was so thoughtful!
Mar 2023
Great Customer experience.
Mar 2023
Easy to navigate. Communication was excellent
Feb 2023
Professionalism
Jan 2023
Matt and Jennifer made the process easy. Happy with the end result.
Jan 2023
Timely delivery in spite of global supply chain lockdown.