Avalon Master Builder

www.avalonmasterbuilder.com/

Corporate Head Office

Avalon Master Builder
221-4615 112th Ave. SE
Calgary, AB T2C 5J3

T (403) 226-3485

Overall Customer Reviews

8.6 Stars Rating

694 Customer Reviews

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Profile

Calgary, Alberta – Avalon Master Builder is a family owned business, managed by Ryan Scott, President and C.E.O., building condominiums, townhomes and single family homes. Avalon also builds in Red Deer, Alberta under the brand Avalon Central Alberta, a separately-managed division.

As an industry-leading “green” builder, Avalon Master Builder has set the unprecedented goal to build Net Zero homes at no additional cost to the consumer by 2015.

Strong company values drive the team at Avalon Master Builder to continually find new and innovative ways to treat people and the environment with respect. Guided by the Avalon Cares program, Avalon Master Builder is committed to:

Zero stress for home buyers
Saving the environment
Giving back to the community

Avalon Master Builder is also a Holmes Approved Homes builder, backed by the Mike Holmes “Make It Right” brand. This stringent program ensures that every home is built to the highest performance standards, using sustainable practices.

Recent Awards

H.O.M.E. 2016 Platinum Award
Customer Choice award in the Calgary and Central Alberta Regions nine times in the past twelve years.
2012 we won the Home Owner Mark of Excellence Award for achieving the Highest Overall Customer Satisfaction Survey in Canada
SAIT Polytechnic President’s Partnership Award in 2015.

Communities

Customer Reviews

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By: Afshar

Dec 2021

I love their timing and how they manage to help us a lot. Very efficient and timely manner.

By: Jhonson

Nov 2021

Very professional and easy process!

By: Gerald

Nov 2021

Matt House was great. He was very approachable and always available.

By: Mariam

Oct 2021

Working with sherry was great, Adam was always available to answer questions

By: Alexis

Sep 2021

Everyone was very helpful and responsive with all question throughout the entire process.

By: Chelsey

Sep 2021

Very prompt responses and friendly staff. We love our home and the quality of materials.

By: Matthew

Aug 2021

Very friendly and courteous. Response time should be better to resolve issues. Overall good though.

By: Sharon

Jul 2021

The process was very smooth.

By: Gurjinder

Jul 2021

Condo fee is too much and inflation is too much in a year

By: Honey

Jul 2021

The sales person was very accomodating.

By: Charlene

Jun 2021

The sales rep (Sherry) who sold me my unit has been a source of comfort and went above and beyond her work duties I believe to contact the correct people to assist me

By: Ambrocia

Jun 2021

Design and quality

By: Saima

Jun 2021

Interior inside the house is very solid.

By: Alison

May 2021

they were very quick to respond to issues and concerns and quick to line up vendors

By: Neil

Mar 2021

Avalon sales and construction teams show a strong commitment to ensuring customer satisfaction.

By: Stacie

Feb 2021

All of the representatives that I have dealt with from Avalon, as well as most of their trades contacts, have been very friendly and easy to deal with. In particular, Mariam is an amazing sales representative and I truly felt like she was as excited as I was throughout the whole buying process

By: Abhishek

Feb 2021

The process was pretty good and had me updated.Last minute changes were honored as well.

By: Ty

Feb 2021

Matt was great to deal with. He was very helpful and accommodating.Adam was also a pleasure to deal with and was helpful in answering and addressing any concerns.

By: Jodi

Feb 2021

Mariam was extremely helpful during the building process, always looking out for my needs and requests when possible. She was always very courteous and willing to help. Megan has been very responsive and has resolved my issues when needed. Very pleased with my decision to build with Avalon due to the customer service.

By: Margaret

Feb 2021

Their customer service is excellent.

By: Tibor

Feb 2021

Avalon is very receptive for customer request, all my suggestion and change request were treated seriously and get accommodated!

By: Breanna

Jan 2021

The outcome of my home.

By: Anthanasius

Jan 2021

Its a quiet area close to south health centre, shopping, amenities, close walking distance.

By: Ambrocia

Jan 2021

Mainly professionally they know what they are doing

By: Graeme

Jan 2021

Very accommodating to us moving in early

By: Guilene

Nov 2020

I appreciate the level of detail and accountability Avalon Industry has demonstrated throughout the year.

By: Mariam

Oct 2020

Working with Sherry was wonderful.

By: Chelsey

Sep 2020

The friendliness and quality of work done in the home.

By: Adeola

Sep 2020

Courteous and Professional staff.

By: James

Aug 2020

Rachel is always very helpful and efficient. Much appreciated.

By: Sharon

Jul 2020

The sales person Miriam and Rachel are amazing.

By: Honey

Jul 2020

Customer service is very helpful in a way when we asked for repairs and questions about our home, they respond to it quickly especially ms. Rachel.

By: Nicole

Jul 2020

Our sales rep - Mariam Ali, provides such a great experience from the point of meeting to moving in! We’re first time home buyers and she was with us every step of the way.

By: Jeremiah

Jun 2020

Rachel has been extremely helpful!

By: Gurjinder

Jun 2020

Quality of items used

By: Adenuga

Apr 2020

Loved the person dealing with us and quality was good.

By: Oliver

Apr 2020

Very good customer relations department

By: Sheree

Mar 2020

Aside from that I am living in a very beautiful condo flat, all the staff I have talked to are all nice and very accommodating.

By: Jenna

Mar 2020

Customer service was amazing and I always felt supported moving into my Avalon home. I will be in my home for many years to come and I know I made the right choice moving here, it definitely feels like home.

By: Firas

Jan 2020

The staff were great. (Matt House, Rachel Turnbull)

By: Mark

Jan 2020

The Leaseback option of ownership and the friendly staff.

By: Stephen

Dec 2019

prompt cumstomer service and willing to discuss options. and honest

By: Wendy

Dec 2019

The lady that did the pre walk through and turn over she did a good job.

By: Carolyn

Dec 2019

Pierre was very helpful correcting the small new-build issues

By: Layla

Nov 2019

the sales person and the lady in charge of the check up, the walk through. She answered right away

By: Gurpreet

Aug 2019

Over all experience is really good

By: Jeremiah

Aug 2019

the customer service has been fantastic. Also the people in charge of the construction, if you need anything, like a touch up or anything, they are great. I've mentioned to Peter, he cleaned up and spent the time to do it and made it easy for us.

By: Fred

Jul 2019

Sherry Duperre is an amazing wonderful sales person and we just love her dearly. She is easy to approached with and very considerate with time bookings and waited for us if we’re late for appointment !! I would say I give her a rate 10 out of 10 !!!! That’s how happy we are with her !!! Go Sherry go !!!!! She’s good in service !

By: Angelita

Jun 2019

The customer service, with high regards to Rachel Turnbull, very accommodating and of course Kellen, Deb and Pierre, all of them deserves a 10*

CUSTOMER TESTIMONIALS

WARRANTY PROVIDER REVIEW

The Zen in Auburn Bay is a Condo Project, and a child company of Avalon Industries Ltd.

The Zen in Auburn Bay Ltd is a member in good standing, and has been a member of The Alberta New Home Warranty Program since December 17, 2012. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

The Zen in Auburn Bay Ltd is a member in good standing, and have achieved the rating of Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Members' operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

The Zen in Auburn Bay Ltd has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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