Corporate Head Office

38 Colonnade Road N.
Nepean, Ontario
K2E 7J6
T 613-238-2040

Overall Customer Reviews

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7.8 Stars Rating
86 Customer Reviews
Click Here To Write A Review

Profile

Tartan was founded over 50 years ago by the late Wes Nicol, who built the company into one of the city’s leading new home builders.
In 2021, Tartan Homes became a member of the Taggart Group of Companies, joining Taggart Construction Limited, Doran Contractors Limited, Taggart Realty Management, and Tamarack Homes under the Taggart Group banner.

Tartan’s commitment to customer care has always meant the process begins the first time we have any contact with you as a potential buyer – and continues right through until long after you move in to your new Tartan home, and that commitment continues today and into the future.

Communities




Customer Reviews

Click Here To Write A Review
By: Jean
Feb 2023
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I like the size of the rooms home (bungalow). It fits my needs perfectly!
By: Anoop
Jan 2023
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I enjoyed my experience with the sales team and the abundant options for upgrades. I also thought the PDI process was smooth and our PDI Inspector, Randy Fortin, was knowledgeable and made the experience of buying my first home less daunting.
By: Duy
Jan 2023
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I enjoyed dealing with the sales reps and office admins for any issues I had. They resolved my issues and made appointments for me efficiently.
By: Karthik
Jan 2023
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1. Fantastic layout with efficient use of space2. Quality of Cabinets and kitchen finish3. Finishes offered as standard are better than other builders.4. Communication from all the teams (Wendy from sales, Brandy from design centre, Randy from construction and Melissa from customer service) is very good and timely. The team is knowledgeable and helpful.
By: Confidential
Nov 2022
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Great communication and overall a smooth process.
By: William F.
Nov 2022
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Location, great windows, plenty of space
By: Hanan
Nov 2022
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I bought from Tartan based on reputation, many people recommended Tartan as a builder, only time will tell me if that's a good recommendation or not. I think the one year follow-up will be a more accurate opinion. I have to say that I like how the construction manager explain how the furnace and the water valves work and how to care for them.
By: Confidential
Oct 2022
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firm on closing date (with little advance notice of delay but still acceptable delay); great great home inspector (Randy) with sufficient skill, knowledge; fast escalation on drive way building and other queries.
By: Gaetan
Oct 2022
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Quality and craftmanship, and attention to details.
By: Confidential
Sep 2022
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Moving into a new home.
By: Confidential
Aug 2022
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the people at the sales centre were incredibly helpful and kind. The team helping now is providing great customer service.
By: Luis Fabian
Jul 2022
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I really like very much the fact the Tartan follow through on the promise of delivering the house on the time frame provided at the time of making the commitment. The house design is amazing, and Tartan Team members that I have dealt with like Wendy, Brandy, Randy, Melissa and Vanessa are such s great people to deal with.
By: Mohamad
Jun 2022
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Some contractors didn't do the job in proper way Especially the doors
By: Vincent
May 2022
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We enjoyed the process and how despite the COVID-19 situation, steps were taken and accommodated in order to complete the process in a timely fashion.If we had concerns at any time, our questions were answered quickly and clearly.
By: Zeyad
May 2022
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I like many things about Tartan Homes. That is why this is my second house. What I like the most is Randy who did the PDI. He is very professional, knowledgeable and patient. He explained everything to us and answered all our questions.
By: Uyi
May 2022
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I love my new home, I had initially wanted a single home but being in my home makes me like I am living in a mansion. I love my home, the interior layout/ floor plan is one of the best. I got an awesome deal with the price of my home. My staircase is awesome and I have 2 living areas on the main floor. I am in love with my home.
By: Mohd
Apr 2022
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I loved the fact through out the process, from the sales team to delivery team every member of the team was highly dedicated and professional. All my questions were answered and I was provided with all the information I may need to proceed further with the purchase of the house. It was an amazing experience. This was our first experience buying a new house and we went in pretty much blind in the process, however we felt supported by the Tartan team at every step. We were delighted with the end product that was delivered to us on time. So far, we have no regrets choosing a Tartan home and hope as the years go by we will continue to appreciate our choice even more. Thank you for helping us choose our home.
By: Confidential
Apr 2022
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The quality and feel of the home is one of the best we have encountered in our purchase of new homes over the years. Great design and excellent workmanship.
By: Yaakoub
Apr 2022
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We understand that the construction industry is having a lot of challenges these days due to resources shortages and supply chains problems. We had a lot of issues with the house once we moved in. However, The warranty team genuinely cared about our concerns and they always followed up and have given us all the updates we needed. They delivered when we needed the to deliver and they sincerely made the experience easy. It is all about trust and for now I trust this team to take care of my family home
By: Illesha
Apr 2022
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What I liked the most about my new home experience was how seamless the process was from start to finish with Tartan - their reputation really does proceed them. Poonam, the sales representative was incredible and deserves all the recognition - her calm, warm and friendly demeanor made me feel so relaxed, and when I finally signed on the dotted line I felt a huge sense of relief. Additionally, I have been very impressed with the after sale process in terms of the follow up and willingness of the builder to deal with any issues that arrived prior, and after the 30 day review. Vanessa and Caroline and I have spoken several times and they are very sweet. I honestly love Tartan and especially love this community out here in Findlay Creek. I would not recommend any other builder than Tartan!
By: Omer
Apr 2022
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it was a good overall experience. PDI items were not all done and we were told to point them into our 30 days inspection, which does not make sense.
By: Confidential
Apr 2022
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The quality of the materials used and the beauty of the finishing. I enjoy and appreciate the prompt responses I receive whenever I call Tartan Homes
By: Nashie
Mar 2022
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In comparison with another builder my husband works in construction the workmanship I would give it A star with the final look how neat everything is it is done very well.
By: Confidential
Mar 2022
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The customer service I received was great
By: Confidential
Mar 2022
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Was delivered on time. Very much as we visualize it to be.