Corporate Head Office

825 North Service Rd. Suite 200,
Stoney Creek ON
L8E 0J7


T (905) 662-3039
F (905) 662-9130

Overall Customer Reviews

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8.6 Stars Rating
87 Customer Reviews
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Profile

Stoney Creek, ON – Since its inception, Marz Homes has enjoyed providing quality homes for families across Southwestern Ontario. Much of Marz’s success can be attributed to the man behind the name – Mike (Marzio) Pompeani. Since 1955, Mike has provided a place to call home for thousands of homebuyers. Mike built his first home in Hamilton in 1968, and the original homeowners still enjoy calling it home today. Mike and his award-winning team continue to define the future of housing by recognizing the constantly evolving expectations and lifestyles of new homebuyers.

At Marz Homes, their goal is not just to build homes, but also to create communities where people can interact with their natural surroundings while enjoying all the benefits that a well-designed home has to offer. Marz communities are well known for being unique in both character and nature. Each Marz home is distinguished by a brick engraved with the Marz name on it. The brick represents generations of trade excellence combined with innovative advances in construction technology.

Recent Awards

  • 2016 Finalist - Community Development Award - Canadian Home Builders’ Association National Awards for Housing Excellence
  • 2015 Home Owner Mark of Excellence Gold Winner The Home Owner Mark of Excellence (H.O.M.E.) is a third-party certification program for new home builders who achieve a superior rating for customer satisfaction, as rated by their customers. Customer Insight
  • 2015 People's Choice Award South Coast Village Ontario Home Builders' Association
  • 2015 Building Permit Submission Recognition of Excellence City of Hamilton, Building Division
  • 2014 Home Owner Mark of Excellence Gold Winner The Home Owner Mark of Excellence (H.O.M.E.) is a third-party certification program for new home builders who achieve a superior rating for customer satisfaction, as rated by their customers. Customer Insight
  • 2014 Best Single Family Home - 2500 Square Feet & Over Aquamarine | South Sea Pearl II Hamilton-Halton Home Builders' Association
  • 2014 Best Interior Decorating - Model Home up to 2,000 sq. ft. Azure - The Emerald Ontario Home Builders' Association

Communities







Customer Reviews

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By: Pauline
September 2020
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Our home was done the way we wanted and any issues have been or are being dealt with.
By: Ronald
August 2020
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1. Maria in the design Center was fantastic to work wIt’s.
2. Kate is very professional and helpful when dealing with warranty issues.
3. John the site supervisor is very professional and easy to deal with.
4. Jordan and Rudy have been very professional and knowledgeable when dealing with warranty issues.
By: Nicole
August 2020
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Customer service.
By: Brian
July 2020
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People took pride in the product. And the responsiveness of Marz folks is amazing.
By: Rodney
July 2020
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We always knew who to contact and how to contact them should any concerns arise. And we were always met with friendly and open communication.
By: Michel
July 2020
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Not many home deficiencies, quick response to email
By: Tracey
June 2020
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The home was beautifully built and is a well-finished home. It is not just a "box" inside, it has lots of interesting layouts throughout. The exterior brick and stone are so beautiful.
By: John
June 2020
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Very professional and organized
By: Susan
June 2020
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very pleasant customer experience with all office and site staff such as Phil, Jordon, Kate, Marie...good work.
By: Kenneth
June 2020
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The staff we have met to date are tremendous, over and above always !!! Marz seems to take great pride in their communities and homes, we love that. Little extras like shrubs and back fences are very nice. The design of the Crystal Beach properties are very aesthetically pleasing. We were unfortunately not able to get a few choices due to items being discontinued which was a shame, ie. kitchen flooring and siding colour. We felt a couple of the "upgrades" were expensive, for example the interior paint and extra kitchen counter and cupboards above. We were also very grateful to Marz for extending our closing date by 1 month, thanks a million and great job team ! Rona and Ken Devreese
By: Robert
May 2020
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It was a wonderful experience from point of purchase to the move in. Everyone we dealt with was a true professional.
By: Vanessa
May 2020
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Decor Centre Maria Bone and Jordan were both great to deal with
By: Anthony
May 2020
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Customer service
By: Melissa
May 2020
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Everyone was courteous and professional. Repairs were made in an efficient and prompt manner. Marz Homes seemed to take great pride in their workmanship and wanted to deliver a top notch home.
By: Mark
May 2020
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they run a very organized clean construction site and appear to be more meticulous to detail compared to other builders ...
pride themselves on there architectural designs
By: Luigia
April 2020
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The workmanship by their trades people is very good. No issues with my home. Head office staff were easy to contact and quickly resolved any issues.
Made homeowners feel secure that any issue would be addressed and a good attempt to resolve IT.
By: Joanne
April 2020
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We bought 2 properties and by far Marz has been knowledgeable and courteous. IF I were to buy another home I would look at Marz Homes first. Everyone has been outstanding since the PDI to moving in
By: Yong
April 2020
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Marz home is professional, people are friendly. Home outside design, inside lay out, light provided are good level.
i wish the stare and floor above the stair that face the door is ceramic.
like the design that there is a little storage in garage.
By: Emily
March 2020
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Throughout the construction process we appreciated the communication and the video updates of the site. We weren't able to drive by often, so this was a great way for us to see the progress
By: MD
March 2020
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Construction best communication every single step whatever dramatically dropped once the house was handed over to me now I am on my own.
By: Jody
February 2020
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They made the house feel like a home
By: Dakota
February 2020
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Overall great experience, build looks great and staff always worked in a timely fashion to get things done. Also Rudy is the absolute man!
By: Pitamber
February 2020
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Quality of the workman ship and material they used.
By: Steve
February 2020
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I have purchased two other new construction homes in the past. Both of those homes were detached, and much larger than the one I purchased with Marz homes. However, the experience that I have had with Marz, was far superior than the other two. The staff, customer service and the construction of the home was very impressive. I feel I made a very smart choice of purchasing a home from Marz homes.
By: Christopher
February 2020
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We have felt that all employees we’ve dealt with have responded quickly and efficiently, as well as being most helpful!
And apart from the house being painted poorly, and a few poor finishes, we are overall pleased!
By: Saifadin
February 2020
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Since the pre-inspection and moving into the house the site supervisor has been very helpful and respectful towards our family making us feel very safe and cared for during the busy on going construction.
By: Wendell
January 2020
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Everyone throughout the process has been friendly, courteous, and knowledgeable, and did their best to keep us satisfied during the building and followup repairs of our quality home.
By: Nitin
January 2020
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The staff are good to work with
By: Robert
January 2020
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Kate Ireland. She is amazing! Helpful to the nth degree.
By: David
January 2020
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Dealing with the builder at the office. The administrative side. REturned my questions promptly
By: Sandra
December 2019
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The staff have been very informative, responsive and kind.
By: Andrew
December 2019
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Friendly and responsive support. Both the office and on-site people were very helpful and a pleasure to work it.
By: Jason
December 2019
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we like that's its a smaller company, we feel that its easier to communicate and get answers for things and that Marz treats you with respect, more so than other bigger builders.
By: Robert
December 2019
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Well built home and good value.
By: Gordon
December 2019
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Jordan, Paul, and Maria bone were great
By: Jerry
November 2019
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All aspects of the home exceeded my expectations. Marz homes is definitely an example of excellent quality home building. It is a team effort from management to their employees. I would highly recommend Marz homes!
By: Davide
October 2019
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The professionalism of the staff. Every person from Natalie our design support, Jordan who did our PDI, Kate who has been so speedy and supportive for any questions and concerns and Rudy who came by to go over our 30 day list. Really appreciated how genuinely nice everyone was: customer service skills are amazing in all
By: Pauline
September 2019
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Paul site surporvisor is great standard items were nice our home is better than expected.
By: Gurvinder
September 2019
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Overall it is ok
By: Lakvinder
September 2019
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Service was great
By: Ronald
September 2019
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Maria was great in helping pick out our finishes and upgrades.
Tony the Electrican was great with the electrical walk through and make great recommendations.
Jordan was very professional and very helpful with the PDI
By: Andrei
September 2019
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Very friendly and helpful stuff in the company!
Everything was as discussed, which is very important.
By: Don
August 2019
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Working with Kate & Jordan has been outstanding since our move in - Maria was wonderful prior to taking possession. Paul, site supervisor, leading up to receiving possession of our home (and even after), was onsite to answer questions we may have had.
It has truly, been a great experience
By: Gail
August 2019
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Dealing with Kate and Jordan. Both are amazing - courteous, timely responses and great followup with the trades. We had a few issues - no caulking around patio door on one side ; caulking missing from 2nd floor window - both led to water in the basement. Jordan realized the problem right away and had it fixed immediately. Tony was responsive to several smalls issues with light switches. Problem with sink in ensuite - again Jordan determined the issue and Kate ensured the Plumber was dispatched. These folks are golden. Plantings came up nicely this Spring. Choice of some plant materials (Hydrangeas) may be better in a less sunny location but all in all - great choices.
By: Kenneth
August 2019
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their courtesy
their professionalism
their genuine concern for clients
their approachability
By: Prudentia
June 2019
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Courteous and professional
By: Natalie
May 2019
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Overall great experience, everyone was friendly and informative. Good quality of house.
By: Frank
April 2019
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Overall I was very happy with the experience.
By: Ana
April 2019
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Great people, great service, keep up the good work.
By: Robert
February 2019
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Absolutely nothing we are thrilled with our new home and the area we live in
By: Prudentia
January 2019
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I think you guys are doing a pretty good job. Thank you.
By: Michael
January 2019
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More selections for finishes/upgrades. Would be nice to see options that other homeowners customized that are not generally noted as options.

The placement of washer/drier is not ideal (washer on right, drier on right)
By: Sean
December 2018
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back decks not done or accessible with unknown date on completion?...
By: Idalin
December 2018
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I enjoyed the complete process and their is nothing I would change.
By: Lynette
November 2018
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Would change the siding of the house. the heavy winds blew some apart, it was not completed properly. Also, our house and our neighbour's house are the only homes that have the front porch and back porch almost touching. all the other homes have some distance apart...i wonder why?
By: Ghotani
November 2018
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Nothing. The service has been spectacular. Jordan was exceptional and professional. We are very grateful and very happy with everything Dan has done. Will continue to tell friends and family
By: Robert
November 2018
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Your staff and sales reps have been helpful, informative and very pleasant to deal with
By: Nancy
October 2018
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Design centre is excellent 8ncluding layout, choices and design co-ordinates Maria
By: Lydia
October 2018
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The fact that they have a conscientious and generous site supervisor. He passes the problem to the people and a lot of times they don't take them seriously and they don't follow through getting tired of putting sames requests. More accountability to the sup site.

WARRANTY PROVIDER REVIEW

Marz Homes has 0 chargeable conciliations out of 746 possessions since 2003. For more information please visit www.tarion.com