Corporate Head Office

Auburn Rise Sales Centre
105 Auburn Meadows Dr. SE
Calgary, AB T3M 2E2

Overall Customer Reviews

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9.2 Stars Rating
1584 Customer Reviews
Click Here To Write A Review

Profile

Logel Homes is driven to constantly improve, innovate and exceed customer expectations. Whether you are buying your first home, or right-sizing for the future, you will see value and quality in every part of your Logel Homes condominium. As an award-winning multi-family builder, we strive to ensure all of the needs of our customers are taken care of – we listen to each and every customer in order to find ways to better ourselves and the homes that we build. We pride ourselves in offering the best finishings and allowing everyone the ability to select unique customization options.
Tim Logel, President and CEO, has over 35 years of experience in the industry and founded Logel Homes upon the principle of treating customers like he would want to be treated. Tim’s experience in the construction and sale of condos in Calgary allows him to select only the most sought-after, amenity-rich locations to build. You can take comfort in knowing that a Logel Homes condo is built with the utmost attention to detail and that our team of experienced professionals we will be there with you every step of the way.

Recent Awards

  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • Best Customer Experience Winner - 2019 H.O.M.E. Awards
  • One of Canada’s Best Managed Companies, 2018
  • Best Customer Experience Winner - 2018 H.O.M.E. Awards

Communities


Customer Reviews

Click Here To Write A Review
By: Confidential
Jul 2025
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Product & service
By: Confidential
Jul 2025
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Personable staff
By: Confidential
Jul 2025
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People are helpful. Very nice clean muy bien.
By: Confidential
Jun 2025
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The quality. Excellent services.respect . Professionalism . Form the start to the end all were more than excellent !
By: Confidential
Jun 2025
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Everyone is friendly and knowledgable on all aspects
By: Confidential
Jun 2025
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People's are polite and prompt.
By: Confidential
Jun 2025
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Provide timely update on construction progress.
By: Confidential
Jun 2025
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The sales staff and warranty/repair team are a delight to work with
By: Confidential
Jun 2025
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The knowledge of the staff.
By: Confidential
Jun 2025
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patient to answer questions
By: Confidential
Jun 2025
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Finish on time plus elegant designs
By: Confidential
Jun 2025
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Everyone was very friendly.
By: Confidential
Jun 2025
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Excellent customer service at all levels.
By: Confidential
Jun 2025
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Friendliness; knowledgeable.
By: Confidential
Jun 2025
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Great customer service from the team - walk through with Alejandro was very thorough, he went above and beyond. First month warranty with Ryan went well, he listened to our concerns and noted them
By: Confidential
Jun 2025
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Theyre easy to talk to
By: Confidential
May 2025
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Brad Logel
By: Confidential
May 2025
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People who work with Logel Homes from sales to pre-occupancy to after sales are considerate, professional, courteous and respectful. It’s a good experience dealing with Logel Homes!
By: Confidential
May 2025
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How much Logel cares about their customers
By: Confidential
May 2025
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Meeting with a designer to pick out my options
By: Confidential
May 2025
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People I met in Logel Homes
By: Confidential
May 2025
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The sales rep especially impressed with how thorough Brad Logel! And the customer care team (Jason), he’s amazing
By: Confidential
May 2025
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I really like their customer service, very well respected to us, addressed our concerns in timely manners, well communicated to us to any issued they found...
By: Confidential
May 2025
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The staff are all amazing people. They are genuine, kind and then want to ensure that all issues are resolved. They also go above and beyond to be there for the home owners.
By: Confidential
May 2025
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Timely responses.
By: Confidential
May 2025
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Transparent and communication
By: Confidential
May 2025
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The team has been very good, and they answer all my questions very quickly.
By: Confidential
Apr 2025
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NA
By: Confidential
Mar 2025
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Customer service
By: Confidential
Mar 2025
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Logel Homes' Customer Care Team has exceptional in making sure that I am well taken care of. The outstanding deficiency items are mostly from 3rd party vendors.
By: Confidential
Mar 2025
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"This was an investment, so I only saw it once and I don't live there but it's been a really smooth process, maybe the best experience I've ever had in real estate so far. The communication was great and if I had questions or concerns someone would get back to me within 2 hours. I'm really happy overall and I would recommend Logel for sure."
By: Confidential
Mar 2025
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Smooth transition of handover. Good choice of lawyer that keeps turnover of keys effortless. Flexibility of Logel to react to and meet customer's needs.
By: Confidential
Mar 2025
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They were so kind to me; they paid attention to detail and followed through.
By: Confidential
Mar 2025
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The patience and knowledge of the people (Daryl Solly, Brad Logel and Christian Fox).The quality of materials used. Logel did not cheap out like other builders I dealt with.
By: Confidential
Feb 2025
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-The Customer Service Team is exceptional (Linda and Mark - I had the pleasure of working him and I must say Logel is very lucky to have him)-The Sales office personal in Seton is exceptional (Scott)-The dedication and attention they put/give towards their clients when things arise-Going above to make sure that things are taken care of even though it's not their responsibility-The FU when things get done to make sure it's to your satisfaction-The reviews and standards that Logel Homes keep in this market - they are above the rest and would recommend them to anyone
By: Confidential
Feb 2025
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Everything has been very easy, quick response time, and nice people! Linda is a literal Saint and has been SO patient with me and all my inquiries, and Gabriel and Mark are probably 2 of the best humans I know and have always went above and beyond for me and my unit even suggesting things that might produce more work for them, but it's made my place so much more comfortable and home-like. I could never thank them all enough!! :)
By: Confidential
Feb 2025
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Great customer service
By: Confidential
Feb 2025
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Responsibility, well-organized
By: Confidential
Feb 2025
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It's organized.
By: Confidential
Feb 2025
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I want to give my greatest appreciations to Mr. Brad Logel. He is very responsive and helpful. Always give quick responses and give solutions.Mr. Christian Fox, the Construction Completion Specialist, is also very helpful during our possession process.
By: Confidential
Feb 2025
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Gabriel was great
By: Confidential
Feb 2025
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I have to kudo to Christian Fox (Completions Specialist) who was the most helpful and knowledgeable in conducting the last inspection assessment. Thank you Chris!
By: Confidential
Jan 2025
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Walk through was smooth, high level work completed for appt
By: Confidential
Jan 2025
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Professional, friendly, knowledgeable and helpful.
By: Confidential
Jan 2025
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The sales team did a thorough job helping me file New Housing GST rebate.
By: Confidential
Jan 2025
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Quality and responsibility
By: Confidential
Jan 2025
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Starting with the sales team all the way to the service team, overall experience was outstanding. There was no pressure to buy, every question/concern were answered during the purchasing process. Documentation were explained accordingly and level of service was more than satisfactory. The service team has been doing an excellent job supporting us by responding in a timely manner and addressing all question/concern. Making service appointment are made easily and all work so far are done correctly and conducted in a professional manner.
By: Confidential
Jan 2025
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Customer service and build quality
By: Confidential
Jan 2025
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friendly service and professional
By: Confidential
Jan 2025
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Informative resources

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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