Corporate Head Office

Auburn Rise Sales Centre
105 Auburn Meadows Dr. SE
Calgary, AB T3M 2E2

Overall Customer Reviews

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9.6 Stars Rating
37 Customer Reviews
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Profile

Logel Homes is driven to constantly improve, innovate and exceed customer expectations. Whether you are buying your first home, or right-sizing for the future, you will see value and quality in every part of your Logel Homes condominium. As an award-winning multi-family builder, we strive to ensure all of the needs of our customers are taken care of – we listen to each and every customer in order to find ways to better ourselves and the homes that we build. We pride ourselves in offering the best finishings and allowing everyone the ability to select unique customization options.
Tim Logel, President and CEO, has over 35 years of experience in the industry and founded Logel Homes upon the principle of treating customers like he would want to be treated. Tim’s experience in the construction and sale of condos in Calgary allows him to select only the most sought-after, amenity-rich locations to build. You can take comfort in knowing that a Logel Homes condo is built with the utmost attention to detail and that our team of experienced professionals we will be there with you every step of the way.

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • Best Customer Experience Winner - 2019 H.O.M.E. Awards
  • One of Canada’s Best Managed Companies, 2018
  • Best Customer Experience Winner - 2018 H.O.M.E. Awards

Communities


Customer Reviews

Click Here To Write A Review
By: Scott
August 2021
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-Helpful staff
-Beautiful building/units
-Easy process
By: Jose
August 2021
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Help full in my concert and great satisfaction
By: Mathew
August 2021
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Floor plan to suite my needs. Excellent help from sales staff
By: Haiyan
August 2021
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quick response, and nice floor plan
By: Carmen
August 2021
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I love the high quality of the builder's finishes, including the structure that is greatly sound proof between units, high quality finishes, material as well as the representatives of Logel Homes, who are very helpful, kind, understanding, always available and reliable. I specially would like to mention the following people who gave me a wonderful experience in purchasing my condo: Reilly and Katrina, Dave and Kyle. Darian from head office followed up and has made sure that all follow up inspections are on timely manner.
If I could give a rating of 15, that is what they deserve. I am a very proud and satisfied owner of a Logel Homes Condo. Thank you!!!
By: Robert
August 2021
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Professionalism of their people, quality of their product, responsiveness to questions and concerns and a general feeling of being appreciated as a customer.
By: Leah
July 2021
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Logel Homes is very quick to respond, friendly and knowledgeable.
By: Stephanie
July 2021
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Every worker I've encountered throughout the buying process and first year of reviews was very friendly, professional and enjoyable to be around. It really seems like they feel good and confident with the quality of my home, which has made me feel very happy and confident in the quality of my home. The one-year review was great, and the worker went through to double-check that I hadn't missed anything and he was very helpful about all the small fixes. It's been an overall positive experience and I'm pleased with my home, still so excited every time I walk through the door.
By: Hannah
July 2021
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As a first time homeowner, everyone who I worked with throughout the process was great. All my questions were answered, the process was very smooth. I bought my home in March 2020, as soon as we entered into our first Covid lockdown so everything had to be done virtually. The process went really smoothly despite that, and I appreciate everyone’s willingness to be flexible during that time period. I always appreciate the quick replies to questions that I might have and have had over the last 12 months.
By: Ralph
July 2021
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Dealing with the Logel team, first class, efficient, on time,

My only concern is the condo board witch is not up and running yet and security.
By: Christine
July 2021
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At time of my condo purchase in 2018, the sales staff were very knowledgeable, friendly and pleasant to deal with. The current rep Kyle for warranty work or anything that needs attention is friendly and very helpful.
By: Albert
June 2021
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Excellent overall experience start to finish. We love our home
By: Alena
June 2021
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So far everything
By: Carole
June 2021
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We have been very satisfied.
By: Karen
June 2021
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How close the office is to ask questions :)
Helpful staff.
By: Mark
May 2021
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The sales people were wonderful. The people that take care of the One year inspection and organizing repairs were wonderful
By: Sergio
May 2021
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easy process.
By: Chelsea
May 2021
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The customer service from the technicians who assisted in repairs. Everyone was extremely helpful.
By: Sally
April 2021
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The staff of Logel, from sales personnel to customer service have been excellent. They listen and respond. I have appreciated the conscientious professional attitude and being treated with respect.
By: Stuart
April 2021
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Our sales people Judy and Scott.
By: Michael
December 2020
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The condo is great. It is really close to stores and restaurants. The purchase and move in process was a breeze. Great experience and great job by all involved.

By: Peter
November 2020
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Manager very supportive, investigates issues well, took my concerns seriously. Good job with finishes within condo.
By: Yael
November 2020
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We like the trendy material used within our unit as it makes the condo look modern & bright.
The kitchen is well made with soft close doors and drawers.

Management team is very good with responding to urgent issues.
By: Albert
November 2020
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We visited our the sales office many time between purchase and move-in date (2 years to build), staff was very friendly and welcoming every time. They know us by name! Very happy and positive experience.
By: Heather
November 2020
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Everything was wonderful from beginning to end. The staff was amazing and were always very helpful. We always knew we could stop by and ask questions. And at the end the law firm was great and the lawyers sr helped was awesome
By: Hannah
October 2020
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As a first time home buyer, I had a great experience with LOGEL homes. I felt very educated throughout the whole process, and Scott, Riley, and Melissa we’re always available to answer my questions and concerns throughout the entire process. I appreciate all the time and effort they put in, especially because I bought my condo amidst the COVID-19 pandemic.
By: Stephanie
October 2020
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I have really appreciated the Logel staff who have helped me with my concerns and questions throughout the buying and moving-in process. They were easily reached and managed everything in a timely fashion.
By: Luzviminda
October 2020
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My new home like it very much and all the staff was so responsible,respectful,they were so nice.
By: Albert
October 2020
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When I gave my concern regarding my shower door they are quick to respond and was very polite.
By: Ralph
October 2020
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The people we dealt with, the location, the plan, the view, the bright parking garage, the neighbours,
By: Svitlana
October 2020
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Customer service and what was included in the price
By: Christine
October 2020
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The sales team were very knowledgeable and friendly when answering my questions.
By: Sergio
October 2020
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Courtesy of the people despite the COVID-19 crisis.
By: Deborah
October 2020
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I liked the sales staff through my long process to finally moving in. They were very helpful with my selections and I felt I wasn’t rushed or hard selling for upgrades. They understood my needs.
By: Mark
October 2020
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The people.
Everyone was very knowledgeable and helpful during the entire process. This was our first condo purchase. It is a rental property Investment for our retirement years.
By: Sally
October 2020
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Sales staff and Customer service is excellent. Quality work. A great attitude towards the first time condo purchaser, patient and caring.
By: Janet
September 2020
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Judy was amazing and always helped me, I miss her very much. Everyone I have contacted have been patient kind and helpful. Judy went above and beyond to make my emergency move easy. Everyone has been kind and helpful.
By: Kathleen
September 2020
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The mainence contractors and the manager were always there when you called. They went beyond the call of duty. Judy in sales was also extrememly helpful and was always there to help.

The quality of home is very good so far
By: Marco
September 2020
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The overall friendliness and desire to help from all staff I have worked with. From the purchasing experience to the 1-Year Warranty Review, all Logel Homes staff have gone above and beyond in their service and actions.
By: Allan
August 2020
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SALES STAFF VERY INFORMATIVE AND HELPFUL. JUDY MADE ONE FEEL THIS COULD BE HOME AND WE WERE SORRY TO HEAR SHE WAS NO LONGER WITH LOGEL. THE TRADES ARE ALL EXPERIENCED AND VERY HELPFUL WHEN CALLED. MICHEL AND WALID CAME WHEN CALLED AND TOOK CARE OF THE FEW PROBLEMS WE ENCOUNTERED WHEN MOVING IN. TIM WOODS HAS DONE AN EXCELLENT JOB WITH THE YEAR END REVIEW. HE WAS A PLEASURE TO WORK WITH BOTH IN THE BEGINNING AND NOW.
By: Marian
August 2020
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We enjoyed when Judy was the sales manager...she is missed however her and the team including all maintenance personnel whom we’ve encountered have been amazing.
By: Margarita
August 2020
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easy to talk to staff
By: Cheryl
August 2020
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every person we have dealt with no matter what the concern has been outstanding. Love logel homes and already recommend to friends and family
By: June
February 2020
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They are always responsive when we email them. THey take care of us right away.
By: Minoru
November 2019
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The purchase process was easy and effective. The move-in was smoothly done.
By: Allan
November 2019
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THE EXPERIENCED SALES TEAM MADE OUR PURCHASE OF A CONDO EXTREMELY PLEASURABLE PLUS AFTER TAKING POSSESSION WE ARE WELCOMED WHENEVER WE DROP IN FOR A FRIENDLY CHAT.
By: Edward
November 2019
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their standard stuff are very high end, don't have to upgrade too many things.
By: Sean
October 2019
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The staff were very knowledgeable and made it a pleasant experience.
By: Dee
October 2019
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SALES STAFF SO AWESOME AND HELPFUL IN EVERY WAY! ALSO ISSUES THAT NEEDED ADDRESSED WITH INTERIOR LOOKED AFTER QUICKLY. I WOULD DEFINITELY RECOMMEND THIS BUILDER.
By: Herb
October 2019
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the area we are in, outskirt of the city and 3 minutes from my grand kids, the location
By: Amanda
October 2019
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Ease of getting issues with the workmanship of my home resolved.
By: Angelo
October 2019
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The quality and workmanship.
Our concerns were dealt with promptly.
The friendly and knowledgeable people.
By: Yunqi
October 2019
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Excellent design and follow-up services
By: Irene
October 2019
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The location
By: Pavel
October 2019
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Our best experience so far was working with Amanda and Tim even regarding fixing the issues.
By: Jefferson
October 2019
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It was, they were easy going and efficient and they answered our questions. It was pretty effortless and they gave us lots of choices in the basic build
By: Valerie
September 2019
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Sales staff is friendly and easy to approach. All my questions / concerns were answered in a timely manor
By: Debra
September 2019
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Friendly staff. Lots of floor plan choices. How they were built.
By: Chanel
September 2019
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Very accommodating with the options and requests
By: Marco
September 2019
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Hard to nail it down to just one thing. I've been thoroughly impressed through every step of my home buying experience with Logel Homes.
By: Matthew
July 2019
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I've had such a good experience from the moment I walked in to buy my place and that hasnt stopped once! All of my expectations were blown out of the water and I would recommend Logel to everyone I know! As a first time home buyer this has set the bar extremely high if I ever choose to build again!
By: Nayyer
July 2019
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Overall better quality and customer services specifically pre-occupancy inspection staff was very collaborative and taking very seriously for the finding during inspection, explained and resolved all finding before handing over keys. Well done and keep it up
By: Cheryl
July 2019
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Everyone from the sales department to the superintendent were helpful, respectful, available to answer any and all questions, and provided great service above and beyond what one would expect !!! They are an outstanding team and my husband and I could not be happier. They truly care about getting you exactly what you want. Great service, great people and we love our place!
By: Susan
June 2019
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The sales staff was not pushy very patient, gave us plenty of time to make selection.
When possession of our home the rep was great.
Trades people are very respectfully, friendly and also respected our house by removing their shoes even when told them the could keep them on.
By: Kaizza
June 2019
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When I had my possession, they were courteous and thorough
By: Terry
May 2019
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everything from the start to the end was explained well and the move in was hassle free.
By: Sandy
May 2019
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I would like to say that overall I am very satisfied with the purchase of our condo. The overall workmanship and appliances chosen are top grade quality. We do understand that as the building settles there will be little things that pop up (as they have) but we are very happy with the end result. Thanks
By: Margarita
April 2019
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Help in answering all my questions
By: Michael
March 2019
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It was a great experience. We had no issues along the way and everyone we dealt with were friendly, knowledgeable and helpful.
By: Alyson
January 2019
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We were most impressed with gentlemen that did our walk through. They were not dismissive and responded to all of our concerns with respect and caring. We also own a Hopewell home and your team (Walihd? and a french fellow) were outstanding compared to our experience with Hopewell.
By: Dee
November 2018
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The sales team is awesome and helpful.. Outside workers have been considerate and helpful. Everyone is on time for appts. Really good experience with everyone. They all seem to like the work. Lucky to have the staff.
By: Irene
November 2018
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Everybody from the sales team from Judy's group is amazing. Personal touch. The maintenance, Rob and Wally are amazing.
By: Edward
November 2018
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It's all good.
By: Julie
November 2018
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We are pleased and overall, for us, it was an excellent experience.
By: Sean
October 2018
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Logel Homes did an absolute amazing job when it comes to price, quality, and customer experience. There is nothing in the current condo market that would make me want to even consider looking at another builder for my next condo.
By: Angelo
September 2018
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Overall standard quality is excellent. All management and service/trade people went above and beyond. The sales people (especially Scott ) was and is still very helpful. The quality of Logel homes is beyond exceptional.
By: Benedicta
September 2018
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Overall experience us excellent.
By: David
September 2018
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"The overall experience has been great so far. From the buying of the home through to the first month"
By: Chanel
September 2018
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Very pleased with the experience.
By: Nestor
August 2018
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Nice design. The Logel Homes staff are very accommodating.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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