Empire Communities

www.empirecommunities.com/

Corporate Head Office

125 Villarboit Crescent
T 905 307 8102
F 905 307 8103

Overall Customer Reviews

7.1 Stars Rating

10217 Customer Reviews

Click Here To Write A Review

Profile

Toronto Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, six regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Toronto, Ontario; Charlotte, North Carolina; Houston, Austin and San Antonio, Texas; and Atlanta, Georgia. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

H.O.M.E. Awards 2021 – Winner: Best Customer Experience
H.O.M.E. Awards 2020 – Winner: Best Customer Experience
2019 Home Owner Mark of Excellence Award - Best Customer Experience Winner
2019 Home Owner Mark of Excellence Award - Builder of Choice Winner
2018 Home Owner Mark of Excellence Award - Builder of Choice Winner
2015 (OHBA) Ontario Home Builder of the Year
2013 Green Builder of the Year
The President’s Award from the Ontario New Home Warranty Program for Outstanding Service and Achievement,
Ontario Community of the Year Award for its Wyndfield and Wyndance communities

Communities

Customer Reviews

Click Here To Write A Review

By: Baljeet Singh

Jan 2022

Quality and time taken to complete

By: Javid

Jan 2022

They have been very helpful

By: Jagtinder

Jan 2022

The layout.

By: Amandeep

Jan 2022

Customer service

By: Mian Faraz

Jan 2022

Everyone there is bery nice and helpful

By: Martin

Jan 2022

I really don't know what to say. I would just like someone to come and resolve the problems in my home as soon as they can. I just really need someone to come and fix them.

By: Venkata

Jan 2022

The main office

By: Rami Peter A.

Jan 2022

I made a lot of money

By: Sooriya Narayanan

Jan 2022

Good communication and customer service

By: Zara

Jan 2022

provided clear recommendations and alternatives.

By: Arshad

Jan 2022

Response from Customer Services is great but Construction teams are not good as per our experience. They are resolving the pending issues but it’s taking alot of time.

By: Ankush

Jan 2022

communication

By: Clayton Anthony

Jan 2022

I love how the staff made and continues to make me feel comfortable. I love the milestone updates and that there are friendly knowledgeable staff to speak with.

By: Shitalben

Jan 2022

I liked the way they are doing their job. Good quality materials and nicely finished homes. What else one need, right!!!

By: Volence Andre

Jan 2022

Customer service representative Cathy Galora offer me and my exceptional service. She cares about her customers. She is very professional, respectful and helpful. Thanks to Cathy!!!!

By: Michael

Jan 2022

Customer service

By: Confidential

Jan 2022

the staff was helpful

By: Confidential

Jan 2022

Excellent responsive team.

By: Adrian

Jan 2022

Clarity and the entire communication process was very good

By: Craig

Dec 2021

The quality

By: Theslyn Adassa

Dec 2021

I am satisfied. It is basic but I am satisfied.

By: Abdul

Dec 2021

Nice house and just minor issues.

By: Olaoluwa

Dec 2021

Communication

By: Takaendesa

Dec 2021

I have my own home.

By: Carlos Emiliano

Dec 2021

They were able to accommodate an earlier closing date 6 weeks earlier.

By: Partha

Dec 2021

Overall professionalism

By: Paulette

Dec 2021

I like the home. I like the layout double door entrance, lighting.

By: Vinay Gajanan

Dec 2021

Timely response. Fabulous customer service

By: Iruo

Dec 2021

Timely response to complaints

By: Leticia

Dec 2021

The friendly and knowledgeable Empire staff both in the construction and service offices.

By: Confidential

Dec 2021

The friendliness and options available to make choices right for our family

By: Farai Nobert

Dec 2021

All the stages where going per plan and schedule

By: Ernesto

Dec 2021

The customer service department response to our question and concerns

By: Mustafa

Dec 2021

Everything

By: Delia

Dec 2021

Service

By: Elizabeth

Dec 2021

Price of the house

By: Komathy

Dec 2021

The purchase, decor and PDI.

By: Confidential

Dec 2021

Knowledgeable

By: Mustafa

Dec 2021

Decor meetingMain office communications PDI preformingThe house exterior and interior design

By: Confidential

Dec 2021

their superb human relations

By: Confidential

Dec 2021

Transparency

By: Confidential

Dec 2021

Transparency

By: Victor Idowu

Dec 2021

The opportunity to pay the down payment deposit installmentaly.

By: Confidential

Dec 2021

They are Great

By: Natalie

Dec 2021

The construction team was amazing, the site tean great as well. Very personable and reliable

By: Yurina

Dec 2021

Friendly, helpful and knowledgeable of the technician and customer service staff

By: Rudy Achas

Dec 2021

Customer service

By: Lynecar

Dec 2021

During the time that closing is near,When I called I got positive response

By: Mas Christopher Hami

Dec 2021

Site supervisor that did the walk through was very knowledgeable

By: Dora M.

Dec 2021

Friendliness and professionalism

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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