Corporate Head Office

125 Villarboit Crescent
T 905 307 8102
F 905 307 8103

Overall Customer Reviews

starstarstarstarstarstarstarstar_halfstar_borderstar_border
7.1 Stars Rating
14483 Customer Reviews
Click Here To Write A Review

Profile

Toronto Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, six regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Toronto, Ontario; Charlotte, North Carolina; Houston, Austin and San Antonio, Texas; and Atlanta, Georgia. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

 

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Builder of Choice
  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2021 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • 2019 Home Owner Mark of Excellence Award - Best Customer Experience Winner
  • 2019 Home Owner Mark of Excellence Award - Builder of Choice Winner
  • 2018 Home Owner Mark of Excellence Award - Builder of Choice Winner
  • 2015 (OHBA) Ontario Home Builder of the Year
  • 2013 Green Builder of the Year
  • The President’s Award from the Ontario New Home Warranty Program for Outstanding Service and Achievement,
  • Ontario Community of the Year Award for its Wyndfield and Wyndance communities

Communities













Customer Reviews

Click Here To Write A Review
By: Adrie
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
I liked that they answered any questions I had. I would only say that the end if the driveway needs to be filled because there is a break from the end to the curb.
By: Claudine
Mar 2025
starstarstarstarstarstarstarstarstarstar
We appreciate that they have been transparent throughout. Our best interest is always at the forefront, and we are kept apprised of all progress in the repairs being done in our home. Their support, attention to detail, responsiveness, courtesy, follow-up, follow-through and respect for us and our home is appreciated.
By: Elizabeth
Mar 2025
starstarstarstarstarstarstarstarstarstar
Very personable, felt valued and appreciated
By: pranav
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
follow up and committment to rectify
By: Confidential
Mar 2025
starstarstarstarstarstarstarstarstarstar
Always willing to help and provide great customer service while doing it.
By: Santosh Kumar
Mar 2025
starstarstarstarstarstarstarstarstarstar
Easy to communicate
By: Confidential
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
Straight forward
By: Confidential
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
Communication, easy access to reach, friendly.
By: Vidya
Mar 2025
starstarstarstarstarstarstarstarstarstar
Nothing comes to mind
By: Confidential
Mar 2025
starstarstarstarstarstarstarstarstarstar
Response to emergency repairs
By: Gunja
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
The customer services
By: Asmita
Mar 2025
starstarstarstarstarstarstarstarstarstar
Sharon was helpful and helped me with closing.
By: Sulaiman
Mar 2025
starstarstarstarstarstarstarstarstarstar_border
Freindly service
By: Faisal
Mar 2025
starstarstarstarstarstarstarstarstarstar
all are fine.
By: Sameer
Feb 2025
starstarstarstarstarstarstarstarstarstar
Customer Service Administrator Deanna was very proactive.
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
Very easy to get a hold of somoene.
By: Hena
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
on time delivery
By: Gurkamal Singh
Feb 2025
starstarstarstarstarstarstarstarstarstar
What I liked most about Empire Communities was the exceptional house design that maximizes living space, providing outstanding value.
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar
Cooperative & not pushy
By: Thanu
Feb 2025
starstarstarstarstarstarstarstarstarstar
Politeness
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar
Location
By: Rabia
Feb 2025
starstarstarstarstarstarstarstarstarstar
They are simply amazing. Response to my all emails was the fastest I have ever experienced with any builders I have worked in the past. House was clean
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar
design
By: Confidential
Feb 2025
starstarstarstarstarstarstarstarstarstar
They are always available for any questions
By: Anup
Feb 2025
starstarstarstarstarstarstarstarstarstar_border
Great helping team
By: Chahem
Feb 2025
starstarstarstarstarstarstarstarstarstar
The kind, courteous and supportive communication and customer service
By: Hardev-Singh
Jan 2025
starstarstarstarstarstarstarstarstarstar
On time quality service no excuses
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Good customer service
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Good service
By: Ruisito
Jan 2025
starstarstarstarstarstarstarstarstarstar
Friendly
By: Danny
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
Nice
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
The services are great and on time.
By: Micheal Ehimare
Jan 2025
starstarstarstarstarstarstarstarstarstar
Great service so far
By: Daniel Frank
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
Home was built very quickly impressed.
By: Ahmad Walid
Jan 2025
starstarstarstarstarstarstarstarstarstar
We love everything about services. Construction team, especially Sharon Clark. She's the best I've ever seen because we're first home buyer any time we have questions we ask her she very nicely ,kindly explain for as thank you for everything that our pleasure to work with empire community.
By: Ranjith Kumara
Jan 2025
starstarstarstarstarstarstarstarstarstar
Good
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Very Quick and responsive- Got the work done.
By: Anthony David
Jan 2025
starstarstarstarstarstarstarstarstarstar_border
How well and efficient and friendly everyone was when it came to the whole process
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
On time
By: Nunzio Antonio
Jan 2025
starstarstarstarstarstarstarstarstarstar
Friendly and prompt
By: Confidential
Jan 2025
starstarstarstarstarstarstarstarstarstar
Customer care
By: Confidential
Dec 2024
starstarstarstarstarstarstarstarstarstar
Customer care service.
By: Confidential
Dec 2024
starstarstarstarstarstarstarstarstarstar
Information
By: Olusola
Dec 2024
starstarstarstarstarstarstarstarstarstar
the customer service team is awesome
By: Priya
Dec 2024
starstarstarstarstarstarstarstarstarstar
THe quality and the customer service.
By: Confidential
Dec 2024
starstarstarstarstarstarstarstarstarstar
Very friendly and knowledgeable team
By: Confidential
Dec 2024
starstarstarstarstarstarstarstarstarstar_border
Friendly and knowledgeable team
By: Confidential
Nov 2024
starstarstarstarstarstarstarstarstarstar
The level of information provided by each consultant
By: Confidential
Nov 2024
starstarstarstarstarstarstarstarstarstar
Staff
By: Bahubaliswamy N.
Nov 2024
starstarstarstarstarstarstarstarstarstar
Good job

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

Connect To The Best
Builders In The Industry

Click here to see the
total donations to date

Find a Builder or Renovator | H.O.M.E. Awards | How to Enter | About | Contact Us

Copyright ©2015-2025. All Rights Reserved

Privacy Statement | Security Statement | Legal Statement | Sitemap