Corporate Head Office

5775 Glenridge Drive
Building D, Suite 350
Atlanta, GA 30328
T 770-541-5250

Overall Customer Reviews

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8.3 Stars Rating
1120 Customer Reviews
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Profile

Atlanta Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, six regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Atlanta, Georgia; Charlotte, North Carolina; Houston, Austin and San Antonio, Texas; and Toronto, Ontario. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Builder of Choice
  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • Gold Medal: Halcyon Camden Model Home ($600,000-$699,000 Single-family Detached)
  • Gold Medal: Best Logo - Community for 4Forty4
  • Gold Medal: Best On-site Signage (‘Hello Atlanta’ Intown windscreens)
  • Gold Medal: Best Website – Builder/Developer
  • Gold Medal: Best Website – Community; Hello Atlanta, Meet Empire Landing Page
  • Gold Medal: Best Email Marketing Message – Intown Atlanta Drip Campaign
  • Gold Medal: Best Social Media Campaign – Intown Atlanta Campaign
  • Gold Medal: Best Marketing Campaign – Budget under $10,000 – ‘Hello Atlanta, Meet Empire’/Intown Atlanta campaign
  • Silver Medal: Best Model Home/Sales Center; The Camden Model/Sales Center at Halcyon

Communities











Customer Reviews

Click Here To Write A Review
By: Lydia
Jun 2023
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Design appointments.
By: Hyesoo
Jun 2023
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They are always there
By: Jaya
Jun 2023
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COnstruction of the building and the quality.
By: Jared
Jun 2023
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Time Bennet and Christen and Stephanie
By: Nicole
May 2023
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It was our first home purchase and they were great at answering questions and the process was simple.
By: Confidential
May 2023
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I appreciated that they assigned me a service rep, Evan, who can answer all my questions as the process goes along.
By: Raynusha
May 2023
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Great communication and responsiveness
By: Confidential
Apr 2023
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David was awesome throughout the process. Very patient and kept me informed.
By: Anthony
Apr 2023
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Moving in
By: Kevin
Mar 2023
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Entire team was spectacular. Worked well with Ameris for closing.
By: Jon
Mar 2023
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I like the lot that I bought I bought a specific lot because of the location. I get to look at a park all day long.
By: Michael
Mar 2023
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Working with the construction manager.
By: Rakesh
Feb 2023
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Easily approachable
By: Thomas
Feb 2023
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Prompt and professional
By: Gary
Feb 2023
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Communication etc
By: Michael
Jan 2023
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Responsiveness of Tim, construction manager. Excellent.
By: Carla
Jan 2023
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Working with the design team and of course Mike, who was just the best builder!!
By: Joshua
Jan 2023
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Open to our needs during purchasing and construction of the home. The experience with the preferred lender was really smooth and easy as well.
By: Susan
Jan 2023
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Gail and Mike made it easy.
By: Melissa
Jan 2023
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Everything from start to finish
By: MaryAnn
Dec 2022
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Nothing beats the sales staff. Vicki Van should be cloned. She is why I bought the townhouse --- no hard selling but getting my attention, making me feel special. Yea! Vicki is unbelievable. And Keri Peek and everyone associated with marketing and sales were so responsive. Keri was always a step ahead. Vicki and Keri know how to get the job done.
By: Tatiana
Dec 2022
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Timely and job well done
By: Confidential
Dec 2022
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Empire kept me up to date with the progress and made the home buying process very easy. They also built a quality home and it was obvious that the team took pride in their work.
By: Confidential
Dec 2022
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The sales representatives are outstanding they keep yo posted at all time kind people and they go beyond their responsibilities.
By: Thomas
Dec 2022
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They were responsive.
By: Daren
Dec 2022
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Great people
By: Confidential
Nov 2022
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The ability to tour multiple townhome floor plans made it really easy to discuss which one worked best for us.
By: Confidential
Oct 2022
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Transparency and speed to completion
By: John
Oct 2022
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Th constant updates on the progress of our home are great!
By: Confidential
Oct 2022
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The builder is very nice, even after I move in he still helped me with little things and teach me how to get the repair service done, Connor our community project manager. Really appreciate that he helped me.
By: Jann
Oct 2022
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Personable, timely, completed.
By: John
Oct 2022
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well documented and fairly prompt
By: Confidential
Oct 2022
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The builder was open to some of my revisions and saved me a lot of time by agreeing not to install wire shelving. I do wish that we had been able to customize a little more - maybe select paint colors or something like that that doesn't have to be ordered so far ahead of time.
By: Damarie
Oct 2022
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Gail, Mike, Connor, and Mitch were and are the best part of the experience.
By: Yaochuan
Oct 2022
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The whole buying process, how easy it is.
By: Randy
Oct 2022
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Kristen was very great to work with. Community and venue is spot on.
By: Ian
Sep 2022
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Responsivenes, quality professionalism
By: Dantes
Sep 2022
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Responsiveness in general, and ease of reporting issues.
By: Beth
Sep 2022
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Customer service of sales people and Construction Manager, Kima: Exceeded expectations.
By: Confidential
Sep 2022
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Easy to work with
By: Confidential
Sep 2022
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Good communication
By: Amod
Sep 2022
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My house and constants update for the house.
By: Mary
Sep 2022
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The responsiveness and customer service.
By: Logan
Aug 2022
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All the contractors who entered our home were very polite and hard working. They were also all good with animals. The contractors all seemed to go above and beyond.
By: John
Aug 2022
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Responsive team to handle issues and answer questions in general.
By: Confidential
Aug 2022
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ease of purchase, location
By: Isabelle
Aug 2022
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Good communication with sales team and building team
By: James
Jul 2022
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The guidance that was given throughout the process.
By: Vinai
Jul 2022
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Gail Olsen is the one thing the best thing for Empire
By: Nicole
Jul 2022
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The people were great at Empire. The finishes were and design selection by Empire they did a great job.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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