Corporate Head Office

5775 Glenridge Drive
Building D, Suite 350
Atlanta, GA 30328
T 770-541-5250

Overall Customer Reviews

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8.4 Stars Rating
1313 Customer Reviews
Click Here To Write A Review

Profile

Atlanta Profile: After years of slowly growing our footprint, we can proudly say that we now operate in two countries, six regions and ninety communities. We have built more than 28,000 homes over the past 25+ years. We’re building new homes in Atlanta, Georgia; Charlotte, North Carolina; Houston, Austin and San Antonio, Texas; and Toronto, Ontario. By growing slowly, we have been able to maintain the family-owned-and-operated feel that’s grounded by our core values. As one of North America’s largest private homebuilders, our goal is to continue to grow, innovate and create some of the best communities to live in.

Recent Awards

  • H.O.M.E. Awards 2022 – Winner: Builder of Choice
  • H.O.M.E. Awards 2022 – Winner: Best Customer Experience
  • Gold Medal: Halcyon Camden Model Home ($600,000-$699,000 Single-family Detached)
  • Gold Medal: Best Logo - Community for 4Forty4
  • Gold Medal: Best On-site Signage (‘Hello Atlanta’ Intown windscreens)
  • Gold Medal: Best Website – Builder/Developer
  • Gold Medal: Best Website – Community; Hello Atlanta, Meet Empire Landing Page
  • Gold Medal: Best Email Marketing Message – Intown Atlanta Drip Campaign
  • Gold Medal: Best Social Media Campaign – Intown Atlanta Campaign
  • Gold Medal: Best Marketing Campaign – Budget under $10,000 – ‘Hello Atlanta, Meet Empire’/Intown Atlanta campaign
  • Silver Medal: Best Model Home/Sales Center; The Camden Model/Sales Center at Halcyon

Communities











Customer Reviews

Click Here To Write A Review
By: Terry
May 2024
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People were great. Very responsive.
By: Laura
May 2024
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The newness
By: Confidential
May 2024
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Timeliness and professionalism
By: Confidential
Apr 2024
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Jarian has been the best so far! very helpul and very customer focused which has been a huge weight off of my shoulders.
By: Philip
Apr 2024
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Acceptable
By: Confidential
Apr 2024
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The people I got to work with.
By: Sunny
Apr 2024
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How responsive the building/construction team has been to my questions and needs from before my move in to now. I feel like they truly care about the state of the homes and the happiness of the people that live here instead of just checking a box for each home built, which makes a world of difference!
By: Whitney
Mar 2024
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Everyone we have worked with has been so nice and made this process effortless!
By: Corey
Mar 2024
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Great customer service and builder
By: Louise
Mar 2024
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I enjoyed working with Tim and Stephanie.
By: Confidential
Mar 2024
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location and the home
By: Sergi
Mar 2024
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The entire process was straight forward and the communication between the team was great.
By: Miriam
Mar 2024
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it does seem like a professional company. The work they are doing seems modern and professional
By: Perry
Feb 2024
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I think the quality of building is great. Our real estate agent said that in her circle people have said great things about Empire and the quality of their work, and definitely after after going through that process and now living her for over a month. I know the people I have to reach out to if there is a problem, and very excited for what is to come with the rest of the Longreen Development. So to more precisely answer this question- I've liked most the people and also the quality of the building. So many new developments look like bland, copy and paste boxes, so I appreciate that Empire is taking some time with the aesthetics and architecture and it's a style that I personally like and think is more timeless than many of the new developments I'm seeing in Atlanta.
By: Elizabeth
Feb 2024
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Jarian, the Warranty Service Representative, has been amazingly responsive and helpful throughout our move-in.
By: Antony
Feb 2024
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The quality of the finishing
By: Kenneth
Feb 2024
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they are very responsive to any questions and concerns
By: John
Feb 2024
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Everything has been very detail oriented. From our walk through to the layout to the necessary fixes along the way. We're never left wondering what's next. Everything is clearly laid out for us and the responsiveness of the team has been outstanding. House quality is also great.
By: Melissa
Feb 2024
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Quick and painless
By: Confidential
Feb 2024
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Clear communication and care the team provided - Ethan and Ryals
By: Susan
Jan 2024
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We have had a few hiccups during our moving in process but our project manager Tim Bennett has gone above and beyond to help us every step of the way.
By: Thomas
Jan 2024
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Under the Circumstances.....prompt response
By: Melissa
Jan 2024
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They were thorough in getting things done.
By: David
Jan 2024
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Quality professional staff to work with
By: Cameron
Jan 2024
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Communication was efficient.
By: Confidential
Jan 2024
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We trusted realtor and builder. They always follow up and are helpful.
By: Jennifer
Dec 2023
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David, Mike & Jarian. The helpfulness and the warranty aspect. Empire really has a great team on site here at Dalston and my home was well made.
By: Richard
Dec 2023
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Your warranty services representative and your project engineer were great to work with. On the other hand, we had a contentious relationship with your sale representative who failed to communicate regularly and did not communicate construction delays.
By: Chip
Dec 2023
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The people! Grateful to be able to work with team.
By: Parker
Nov 2023
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The communication. THey kept me in the loop
By: Chris
Nov 2023
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Everyone has been friendly and accommodating considering we are the first homeowner in the neighborhood.
By: Confidential
Nov 2023
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It’s awesome
By: Louis Steven
Nov 2023
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Every one has been good to work with and seem genuinely concerned with us being satisfied with our home.
By: Darryl
Nov 2023
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Responsiveness
By: Roy
Oct 2023
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Responsiveness from every member of the Empire team we have interacted with.
By: Jatinder
Oct 2023
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good location
By: Confidential
Oct 2023
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Good communication and follow through
By: Akila
Oct 2023
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Great communication
By: Confidential
Oct 2023
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Very good experience so far. Hope to have this continues!!.
By: Sandra
Sep 2023
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Most everyone is helpful but I don't think that issues get resolved quickly enough. It has been a year and I am still trying to get things fixed. Gerian was great.
By: Rahul
Sep 2023
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Friendly people
By: Grace
Sep 2023
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The location
By: Emily
Sep 2023
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How hands on the builder is and helpful
By: Alana
Aug 2023
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It’s clear through the level of customer service I’ve experienced that Empire cares about their customers.
By: David
Aug 2023
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product, land plan, employees,
By: Nicole
Aug 2023
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The people.
By: Mary
Aug 2023
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Mike Burnett has been extremely kind and helpful and has been a great communicator!
By: John
Aug 2023
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Responsiveness of the team through the entire process was appreciated and made things very smooth from my perspective.
By: Samuil
Aug 2023
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Timeliness
By: Chris
Jul 2023
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Responsiveness, thoroughness, friendliness…great so far.