Corporate Head Office

Unit 103 11502-170 Street
Edmonton, AB, T5S 1J7
T 780.638.9299
F 780.638.9298

Overall Customer Reviews

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8.0 Stars Rating
475 Customer Reviews
Click Here To Write A Review

Profile

City Homes is an Edmonton and area new home builder with a wealth of experience offering customers a high degree of personalization.

As a smaller volume semi-custom builder, City Homes has the flexibility to offer a higher level of design and customization while continually remaining competitive in today’s ever changing market. An ability to personalize coupled with an unparalleled attention to detail and an impeccable standard of quality ensure a home for a lifetime. City Homes clients will enjoy a unique home buying experience and have access to City Homes’ preferred lawyer and professional Decor Group.

Our president, Jay Shipton has over 20 years experience in all aspects of the home building process from conception and design through construction to warranty and provides the vision and leadership to City Homes.

Come enjoy all the extravagance and detailing of a custom home, with a more than affordable price tag. Where value meets quality. City Homes.

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience

Communities





Customer Reviews

Click Here To Write A Review
By: Confidential
Nov 2021
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Neighborhood and home interior design
By: Confidential
Nov 2021
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House designs
By: Confidential
Oct 2021
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The Tofino design won our hearts from the beginning. That's why we chose this model.
By: Confidential
Oct 2021
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The kitchen ( I hope you install my backsplash its been a month) the staff is very welcoming and the floorplan!
By: Confidential
Aug 2021
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The flexibility to change things around on the floor plan and upgrade changes in general to suit my liking..
By: Confidential
Aug 2021
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Simplicity of process
By: Confidential
Aug 2021
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Having sales consultants that responded fairly quickly with any of our questions and concerns. Being able to semi customize the floor plan.
By: Confidential
Jul 2021
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We appreciate the communication throughout the process of acquiring our home. Our sales person Taylor-Rae was awesome too. Very professional and she went out of her way to help with our negotiation and documentation. The building was already completed by the time we shopped for it but there was hardly any changes we wanted. We just loved the house the way we found it. The design is unique and spacious.Good job guys.
By: Confidential
Jul 2021
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Friendly and professional
By: Confidential
Jul 2021
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I really liked that they understand that every customer is unique and buying a house is a life time decision. Hence the support they provide to customize and make upgrades throughout the process is wonderful. I really liked the support and professionalism. Really pleased with the builders. Excellent Customer Experience for me for sure.
By: Confidential
Jun 2021
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The explanation about all features of the home, such as utilities for example.
By: Confidential
Jun 2021
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I got direct answer for my question
By: Confidential
Jun 2021
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The timeline was adhered to
By: Confidential
May 2021
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they called a couple of times when we reported and office and they responded quick us -
By: Confidential
May 2021
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Very professional and answered any questions that we had.
By: Confidential
May 2021
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Design, quality, punctuality, previous customer service
By: Confidential
Apr 2021
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Amazing exp
By: Confidential
Apr 2021
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Very helpful and always answered any questions we had there are very friendly we would definitely recommend them as a builder.
By: Confidential
Apr 2021
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Our first interaction with Antoinette was the reason behind our decision in choosing City Homes Builders. She went above and beyond in ensuring that most of our concerns were met, and she was always ready, irrespective of the time or day, to respond to our numerous questions. In other words, she made our working relationship almost family like, this i would say made us feel well appreciated. However, after Antoinette left, the services we got was absolutely nothing to write home about. We are glad we are almost done, but, we feel we aren't getting the same excellent service we got when we worked with Antoinette. In a nutshell, I would say, meeting and working with Antoinette was one of the best part of choosing City Home Builders.
By: Confidential
Apr 2021
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The layout of the fushun was better than any other layout we looked at. Antoinette made the process very easy.
By: Confidential
Mar 2021
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The floor plans are great
By: Confidential
Mar 2021
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I like the way they address when I have problems in my house.I would like to say thank you to James he is such a helpful person.He is very respectful and polite.I like customer service when I call or email I get immediate response.
By: Confidential
Mar 2021
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The employees who work directly for City Homes Master Builder. Conny, James and Rene we're a pleasure to deal with. They always go above and beyond to explain any questions, rectify concerns and truly make you feel valued. I challenge someone to find me a more punctual, organized company that delivers on their promises.
By: Confidential
Mar 2021
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They are very professional, all the work was done in a timely manner. The house was clean on procession day. I will definitely refer a family/ friends to city home
By: Confidential
Mar 2021
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Customization options. There was a huge variety of options for floors, walls, counters, showers, etc which was significantly better than the three or four cookie-cutter templates other builders used.
By: Confidential
Mar 2021
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Awesome experience buying with City Homes I like everything the way they build the only thing that I don't like is the floor, We stumbled across City Homes and met Antoinette, I honestly cannot say enough good things about this lady. She made the whole experience fun and pain free,
By: Confidential
Feb 2021
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As first time home buyer, i should have processed our buying with the builder. Connie is very accommodating and we could have had a better proce value without a third party broker.
By: Confidential
Feb 2021
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Very friendly people and satisfying build
By: Confidential
Jan 2021
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Anthonette was a fantastic person. She gave us a picture of what the house will look like with her explanations and descriptions. She made meaningful suggestions to help with decision making and at possession we walked into the same picture we had in mind for our house. Overall no complaints
By: Confidential
Dec 2020
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Antoinette our home advisor was fantastic and helpful throughout the entire process and even after occupancy
By: Confidential
Dec 2020
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The design and way of using the space inside the house.
By: Confidential
Dec 2020
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Antionette was a pleasure to deal with. She always responded to our requests in a timely matter and was very knowledgeable. She really made us feel appreciated and took the time to listen to all our concerns, and never pressured us into a purchase.
By: Confidential
Dec 2020
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They pay attention when we have issues at home.
By: Confidential
Oct 2020
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Staff was very professional, knowledgeable and friendly.Quality and time of construction.Flexibility to make adjustments on the original plans to make our home perfect for us.
By: Confidential
Oct 2020
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Good communication with buyers.
By: Confidential
Oct 2020
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Nice home layout. Best bang for buck. Lots of the standard options are sufficient enough to not upgrade.
By: Confidential
Oct 2020
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James is an outstanding staff. He is very knowledgable and approachable.
By: Confidential
Sep 2020
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City home listen to issues and they respond on time.
By: Confidential
Aug 2020
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Staff was very friendly. We had a very positive experience from sales rep - Antonnette to the site supervisor James.
By: Confidential
Aug 2020
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We felt welcome and valued client, we highly recommend Antoinette!!! She has superb customer service skill.
By: Confidential
Aug 2020
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Excellent communication and response times when we did run into problems with our home.
By: Confidential
Aug 2020
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Everyone is very helpful and easy to get in touch with.
By: Confidential
Aug 2020
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Being able to buy a pre-sale and contribute to the design aspects of my home.
By: Confidential
Jul 2020
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ANTOINETTE was really helpful had all the answers for my questions
By: Confidential
Jun 2020
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They were very honest, nice to work with. Always responded. Whole experience was quick and smooth.
By: Confidential
Jun 2020
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Beautiful built Energy efficient house.
By: Confidential
Apr 2020
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Responsiveness, high quality service and delivery.
By: Confidential
Apr 2020
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James and Connie - pleasure to deal with, attentive.
By: Confidential
Apr 2020
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They are very nice and responds quickly.
By: Confidential
Mar 2020
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our experience with Antoinette was amazing, she explained and help us thru most of our questions and made sure we understood compliantly. For that we want to thank her so much. since we were a first time home buyers and newly weds he her help meant so much.