Corporate Head Office

Unit 103 11502-170 Street
Edmonton, AB, T5S 1J7
T 780.638.9299
F 780.638.9298

Overall Customer Reviews

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7.5 Stars Rating
789 Customer Reviews
Click Here To Write A Review

Profile

City Homes Master Builder is a local Edmonton family owned and operated home builder that brings small town values and exceptional quality to the home buying process. At City Homes, we hold ourselves to a higher standard in everything we do, and our company culture encourages creativity and innovation. We put our customer first and offer flexibility to create the perfect home for you and your family. This foundation means we go out of our way to ensure your experience with us is enjoyable – You’ll feel like family when you build with us.

Our pillars:

CUSTOMER COMMITMENT
Our customers come first, through integrity, honesty, and transparency we promise you a positive new home buying experience. Our team of professionals are there to help, every step of the way.

EXCELLENCE
We are proud to be an Edmonton new home builder providing superior quality homes, going beyond the standard and using higher quality finishing’s and materials. We continue to learn and strive to become better, everyday.

INNOVATION
We are a team of forward thinking, opening minded people who work hard and have fun. Keeping up with the latest trends in new home design and continuing to be committed to environmental, economically, and socially responsible ways.

FAMILY
As a family run local business we care about people and treat everyone with respect and celebrate diversity. Therefore, we offer a range of new home styles to appeal to a variety of lifestyles. We contribute to numerous charities in the Edmonton area, this is our city, our family and we believe in helping to improve the lives of everyone around us.

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • 2021 BILD AB - Large Volume Builder Pinnacle Award
  • 2021 BILD AB - Single Family Under $300 – The Castor P
  • 2021 BILD AB - Single Family $300-$325 – The Sicily
  • 2021 BILD AB - Single Family $350-$375 – The Tofino
  • 2021 BILD AB - Single Family $375-$425 – The Milan
  • 2021 CHBA Awards of Excellence – Multi-Family Best $300,000 TO $350,000 - Bristol (Caspia Townhomes)

Communities





Customer Reviews

Click Here To Write A Review
By: Confidential
May 2024
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Outstanding customer service
By: Confidential
May 2024
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"The exterior is very dirty, especially the shingles and in the outside corners. Otherwise, City Homes was pretty quick with things."
By: Confidential
Apr 2024
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Very helpful advice and the flexibility of changes
By: Confidential
Apr 2024
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Heather
By: Confidential
Apr 2024
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"My warranty team and project manager, I think his name was Mike, were really good."
By: Confidential
Apr 2024
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Price
By: Confidential
Apr 2024
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The variety of designs they have given us and to accommodate to our budget.
By: Confidential
Mar 2024
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Quality and excellent customer service are provided by Andriana.
By: Confidential
Mar 2024
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Everything is amazing. Design, finishes, customer service.
By: Confidential
Mar 2024
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The finishing in the home is very good and service was great
By: Confidential
Jan 2024
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Respect our choices, ideas. Helped us customize the home according to our personal choices.
By: Confidential
Jan 2024
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The home seems well built so far. We love the area and representatives have been super helpful. The warranty process needs some work but that shouldn’t be on City homes for the most part.
By: Confidential
Jan 2024
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Easy to deal with.
By: Confidential
Dec 2023
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Good quality
By: Confidential
Dec 2023
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Everything where do I start
By: Confidential
Dec 2023
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The sales representative and the warranty representative were amazing! I like the layout of our home.
By: Confidential
Nov 2023
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Exellenr
By: Confidential
Nov 2023
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Friendly service
By: Confidential
Nov 2023
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Location
By: Confidential
Nov 2023
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Home design and warranty .
By: Confidential
Nov 2023
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timely feedback. quality work
By: Confidential
Oct 2023
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Professionalism
By: Confidential
Oct 2023
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Easy to get in contact with our sales person if we had any questions or concerns
By: Confidential
Oct 2023
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Everything was very professional
By: Confidential
Oct 2023
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What we asked or thought for, they just delivered in the same way, we have customized many things and they have delivered each and everything without missing out anything. Easy to communicate and basically they listen.
By: Confidential
Oct 2023
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Very fast service to answer our questions.
By: Confidential
Sep 2023
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The location, and closeness to amenities.
By: Confidential
Sep 2023
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Response to enquiries
By: Confidential
Sep 2023
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The outcome of my kitchen it looks nice
By: Confidential
Sep 2023
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The after home service was very good and also the craftsmanship was good as well.
By: Confidential
Sep 2023
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The customer service team is great. They guided us through the whole process and facilitated seamless transition.
By: Confidential
Aug 2023
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The quality of materials and appliances are excellent . Design and layout of house is unique and beautiful
By: Confidential
Aug 2023
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They have accepted all of my customized requests and overall I am very happy dealing with the City Homes and would definitely recommend to my friends and family.
By: Confidential
Aug 2023
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I do like the communication that I had with the builder during the whole process
By: Confidential
Jul 2023
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We love that we had quality materials for the value of the home. We have seen other homes in the neighborhood built by the other builders...and by far City Homes provides great quality at great value, awesome attention to detail and courteous, honest and prompt customer service. We were aware of any changes and/or were told the truth during the selection of our upgrades, plan, foreseen costs, etc. There were no "surprises" that left a bitter taste in our mouths, put it this way. We did keep in touch with our salesperson during the building process quite a bit and asked a lot of questions, and she was patient with us and we were never ignored. We always ended up with an answer to our question within reasonable time. We love the location of our home. We love the efficiency of our home ie regarding air flow (quality of air, feeling comfortable either in summer or winter, etc) and again, for the value, we feel we have a great quality home, that has a good touch of luxury as well. We are very happy customers!
By: Confidential
Jul 2023
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WE LOVE the design of our home!!!!
By: Confidential
Jul 2023
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I am very new in terms of the new house in Canada. I like how CIty Homes explain everything to me.
By: Confidential
Jun 2023
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Everything was quickly taken care of and explained very well all staff have been excellent to work with
By: Confidential
Jun 2023
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Love the location!
By: Confidential
Jun 2023
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Out of all of the master builders in Edmonton, City Homes provided the best standard (i.e., floor to ceiling cabinets and tile, best quality quartz, beautiful appliances, and vaulted ceiling, etc.).
By: Confidential
May 2023
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That is brand new and the location. The service was great, I feel like I got a good deal.
By: Confidential
May 2023
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Kitchen appliances and timely service
By: Confidential
May 2023
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Appliances, Kitchen, flooring and backyard
By: Confidential
May 2023
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Easy to communicate and request is taken care of in a timely manner
By: Confidential
Apr 2023
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Home is fantastic
By: Confidential
Apr 2023
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I love the people I dealt. All 3 of them. Heather in sales and Mia.. Matt the construction manager was an absolute pleasure to work with,
By: Confidential
Apr 2023
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Timely manner and professionalism
By: Confidential
Apr 2023
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The fabulous design
By: Confidential
Apr 2023
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They will recommend what best for the house
By: Confidential
Apr 2023
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I love the design and quality of materials used.