Corporate Head Office

Unit 103 11502-170 Street
Edmonton, AB, T5S 1J7
T 780.638.9299
F 780.638.9298

Overall Customer Reviews

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7.6 Stars Rating
716 Customer Reviews
Click Here To Write A Review

Profile

City Homes Master Builder is a local Edmonton family owned and operated home builder that brings small town values and exceptional quality to the home buying process. At City Homes, we hold ourselves to a higher standard in everything we do, and our company culture encourages creativity and innovation. We put our customer first and offer flexibility to create the perfect home for you and your family. This foundation means we go out of our way to ensure your experience with us is enjoyable – You’ll feel like family when you build with us.

Our pillars:

CUSTOMER COMMITMENT
Our customers come first, through integrity, honesty, and transparency we promise you a positive new home buying experience. Our team of professionals are there to help, every step of the way.

EXCELLENCE
We are proud to be an Edmonton new home builder providing superior quality homes, going beyond the standard and using higher quality finishing’s and materials. We continue to learn and strive to become better, everyday.

INNOVATION
We are a team of forward thinking, opening minded people who work hard and have fun. Keeping up with the latest trends in new home design and continuing to be committed to environmental, economically, and socially responsible ways.

FAMILY
As a family run local business we care about people and treat everyone with respect and celebrate diversity. Therefore, we offer a range of new home styles to appeal to a variety of lifestyles. We contribute to numerous charities in the Edmonton area, this is our city, our family and we believe in helping to improve the lives of everyone around us.

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • 2021 BILD AB - Large Volume Builder Pinnacle Award
  • 2021 BILD AB - Single Family Under $300 – The Castor P
  • 2021 BILD AB - Single Family $300-$325 – The Sicily
  • 2021 BILD AB - Single Family $350-$375 – The Tofino
  • 2021 BILD AB - Single Family $375-$425 – The Milan
  • 2021 CHBA Awards of Excellence – Multi-Family Best $300,000 TO $350,000 - Bristol (Caspia Townhomes)

Communities





Customer Reviews

Click Here To Write A Review
By: Confidential
Nov 2023
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Exellenr
By: Confidential
Nov 2023
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Friendly service
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Nov 2023
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Location
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Nov 2023
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Home design and warranty .
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Nov 2023
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timely feedback. quality work
By: Confidential
Oct 2023
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Professionalism
By: Confidential
Oct 2023
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Easy to get in contact with our sales person if we had any questions or concerns
By: Confidential
Oct 2023
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Everything was very professional
By: Confidential
Oct 2023
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What we asked or thought for, they just delivered in the same way, we have customized many things and they have delivered each and everything without missing out anything. Easy to communicate and basically they listen.
By: Confidential
Oct 2023
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Very fast service to answer our questions.
By: Confidential
Sep 2023
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The location, and closeness to amenities.
By: Confidential
Sep 2023
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Response to enquiries
By: Confidential
Sep 2023
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The outcome of my kitchen it looks nice
By: Confidential
Sep 2023
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The after home service was very good and also the craftsmanship was good as well.
By: Confidential
Sep 2023
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The customer service team is great. They guided us through the whole process and facilitated seamless transition.
By: Confidential
Aug 2023
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The quality of materials and appliances are excellent . Design and layout of house is unique and beautiful
By: Confidential
Aug 2023
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They have accepted all of my customized requests and overall I am very happy dealing with the City Homes and would definitely recommend to my friends and family.
By: Confidential
Aug 2023
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I do like the communication that I had with the builder during the whole process
By: Confidential
Jul 2023
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We love that we had quality materials for the value of the home. We have seen other homes in the neighborhood built by the other builders...and by far City Homes provides great quality at great value, awesome attention to detail and courteous, honest and prompt customer service. We were aware of any changes and/or were told the truth during the selection of our upgrades, plan, foreseen costs, etc. There were no "surprises" that left a bitter taste in our mouths, put it this way. We did keep in touch with our salesperson during the building process quite a bit and asked a lot of questions, and she was patient with us and we were never ignored. We always ended up with an answer to our question within reasonable time. We love the location of our home. We love the efficiency of our home ie regarding air flow (quality of air, feeling comfortable either in summer or winter, etc) and again, for the value, we feel we have a great quality home, that has a good touch of luxury as well. We are very happy customers!
By: Confidential
Jul 2023
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WE LOVE the design of our home!!!!
By: Confidential
Jul 2023
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I am very new in terms of the new house in Canada. I like how CIty Homes explain everything to me.
By: Confidential
Jun 2023
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Everything was quickly taken care of and explained very well all staff have been excellent to work with
By: Confidential
Jun 2023
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Love the location!
By: Confidential
Jun 2023
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Out of all of the master builders in Edmonton, City Homes provided the best standard (i.e., floor to ceiling cabinets and tile, best quality quartz, beautiful appliances, and vaulted ceiling, etc.).
By: Confidential
May 2023
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That is brand new and the location. The service was great, I feel like I got a good deal.
By: Confidential
May 2023
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Kitchen appliances and timely service
By: Confidential
May 2023
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Appliances, Kitchen, flooring and backyard
By: Confidential
May 2023
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Easy to communicate and request is taken care of in a timely manner
By: Confidential
Apr 2023
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Home is fantastic
By: Confidential
Apr 2023
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I love the people I dealt. All 3 of them. Heather in sales and Mia.. Matt the construction manager was an absolute pleasure to work with,
By: Confidential
Apr 2023
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Timely manner and professionalism
By: Confidential
Apr 2023
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The fabulous design
By: Confidential
Apr 2023
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They will recommend what best for the house
By: Confidential
Apr 2023
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I love the design and quality of materials used.
By: Confidential
Apr 2023
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We like both
By: Confidential
Mar 2023
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Good communication
By: Confidential
Mar 2023
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Considerations for options and the lot location- away from utility or power boxes but in a good spot on the street etc. Unique design features (pocket doors) and finishing touches
By: Confidential
Mar 2023
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Communication and timing
By: Confidential
Feb 2023
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I like the structural designs and smart home features that were incorporated into our home. The constructive suggestions made by the sales rep at the different stages of construction were helpful in our decision-making with regard to internal designs.
By: Confidential
Dec 2022
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I am very grateful that City Homes was my builder. I am 100% happy with the quality and build of my new home. I have only good things to say about City Homes. As someone who works in the industry, I can't stress enough how important who your builder is. I love my new home, it's breathtaking. Thank you to everyone along the way - Heather, Stacy, Taylor, Sean and Nick, I appreciate you all! My home is so lovely and I will definitely recommend City Homes to everyone I know.
By: Confidential
Dec 2022
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home plan
By: Confidential
Dec 2022
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Type of Appliances included for standard package
By: Confidential
Dec 2022
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Their design and each details of the house us outstanding compared to many other builders
By: Confidential
Dec 2022
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We absolutely loved the floor plan and the large windows this model has. The large windows compliments our land placement with the walkout basement. It is an absolute joy to be living here everyday. Thank you City Homes. If our sales person was still here I would thank you also!
By: Confidential
Dec 2022
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I love the upgrades included and finishing touches. Sean and Taylor-Rae were able toAnswer questions along the way during the process
By: Confidential
Nov 2022
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Heather and mat are very good at wht they do hve some issue with coast appliance they are very rude no one should work with them also the door and window guy haveing come to fix my broken door after weeks of complains but other than that heather matt are very helpfull great ppl to work with
By: Confidential
Nov 2022
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Home design
By: Confidential
Nov 2022
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Customer support and service have been fantastic. Emmalea was amazing (sucks to see her move on). Emma was fantastic afterwards. And Heather was fantastic as well when Emma went on vacation. The whole team seems amazing.
By: Confidential
Nov 2022
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They are a quality builder with years of experience behind them. They have an amazing group of people working for them that make you feel like you are more than just clients
By: Confidential
Nov 2022
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The service provided by Heather & Maya were top notch! The location of the unit was exactly what we have been looking for.