Corporate Head Office

17511 - 108 Ave.
Edmonton, Alberta,
T5S 1G2
T 780-406-6195

Overall Customer Reviews

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8.2 Stars Rating
2255 Customer Reviews
Click Here To Write A Review

Profile

We create environments for amazing lives to happen.

From award-winning customer service to world-class home design, building a Cantiro home means you can expect more.

Our homes are designed around life. It’s a thoughtful, understanding, and empathetic process that puts the life of our customer at the core of every decision. It’s a harmony of form and function, beauty and style. Your must-haves are just the beginning and we design beyond the essentials to deliver a higher quality of lifestyle.

We are part of Cantiro – a real estate company building homes, communities, commercial and residential rental properties. We are driven by innovation, passion, entrepreneurship and a commitment to doing the right thing for our customers, staff, partners and stakeholders.
Thank you to everyone who has taken the time to write a review. Each and every one provides valuable feedback on what we’re doing well and where we can improve.

Please see all that we do at cantiro.ca

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2019 – Winner: Builder of Choice
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • HomeStars Best of 2018
  • Excellence in Housing Finalist 2018 – Awards of Excellence
  • Excellence in Housing Winner 2017 – Awards of Excellence Winner
  • HomeStars Best of 2017
  • Customer Insight H.O.M.E. Awards Finalist 2017
  • Customer Insight H.O.M.E. Awards Finalist 2016
  • Excellence in Housing Winner 2016 - Awards of Excellence Winner
  • Excellence in Housing Finalist 2015 - 5 Best Single Family Awards
  • Excellence in Housing Winner 2014 - Best Duplex Winner
  • Excellence in Housing Winner 2013 - Best Duplex Winner
  • J.D. Power Awards of Excellence Winner - 2011-2013

Communities














Customer Reviews

Click Here To Write A Review
By: Confidential
Oct 2021
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Everyone we dealt with were kind and knowledgeable. As a first time customer building a home, we feel we got a home of extreme quality and are very pleased with how it turned out. The follow up from all areas during the process was thorough, and our questions were answered very quickly.
By: Confidential
Oct 2021
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The people I worked with were professional and helpful.
By: Confidential
Oct 2021
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Caroline Bliss was a joy to work with. An absolute professional who helped us get into a home we love. I was also impressed with Scott the foreman, and the people at the design centre.
By: Confidential
Oct 2021
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I like how the Cantiro Homes employees worked with our family. They have provided us with a good quality of customer service, and they explained everything clearly.
By: Confidential
Oct 2021
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Pre possessional walk through. Very professional and received a lot of good info
By: Confidential
Oct 2021
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Everyone was very pleasant to deal with and would try diligently to help achieve our requests.
By: Confidential
Sep 2021
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Warranty tech was great.
By: Confidential
Sep 2021
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The floorplan and quality of the home was like no other. Also, David did an extremely awesome job walking us through the home and explaining how to maintain.
By: Confidential
Sep 2021
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Layout
By: Confidential
Sep 2021
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Friendly service
By: Confidential
Sep 2021
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No hassle in fixing deficiencies.
By: Confidential
Aug 2021
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From the beginning the experience with the bank was horrible. The builder knew that so the builder made up for that by how they handled us and that meant a lot to us. They made ever effort for us to get in our house as quickly as possible. We are forever grateful for that.
By: Confidential
Aug 2021
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Thank you for building me a beautiful home! Very happy with the outcome, was accommodated for the upgrades requested, all major and minor repairs were completed in a timely manner. The work site is always kept clean and tidy.
By: Confidential
Aug 2021
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excellent customer service, beautiful and the lay out make sense
By: Confidential
Aug 2021
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The availability of workers to fix anything that needed to be fixed.
By: Confidential
Aug 2021
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Representatives were very knowledgeable and easy to talk to. Our sales representative helped us in designing our home and everything he suggested looks wonderful. The craftsmanship was very well done. Other friends have told us their horror stories with their builders while we have nothing but good things to say about Dolce Vita / Cantiro.
By: Confidential
Aug 2021
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designing a house
By: Confidential
Jul 2021
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When the first Superintendent (Jonas) was replaced with the second Superintendent (Brian), suddenly our build seemed on track, our concerns were addressed, deficiencies were resolved, and we had a perfect amount of 2-way communication
By: Confidential
Jul 2021
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Friendly, and that what I was looking for was understood and met. The whole process was smooth and with minimal issues along the way. It’s a big enough purchase and can be stressful at times, so not adding stress is huge in providing solutions rather than not being able to do something.
By: Confidential
Jul 2021
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I like about customer service (Jessica) and trade person they explained and response right away, atleast ackowledge they are working and what would be the next step. I like the design/style of our Duplex house. its give good space, yard, big windows, kitcehn, cabines & walk in closets.
By: Confidential
Jul 2021
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All my concerns or questions and warranty repairs were taken seriously and addressed in a timely manner. I felt everyone I came into contact with, especially Evan L (warranty specialist) and Jessica R (client care administrator) were extremely helpful, informative, and professional.
By: Confidential
Jun 2021
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People ——kind
By: Confidential
Jun 2021
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The whole team has been great
By: Confidential
Jun 2021
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We loved the builders flexibility to our wishes!
By: Confidential
Jun 2021
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Nice and modern looking home, excellent and memorable pre-occupancy inspection and orientation with David Molter. Overall great customer service and timely replies from Kate Tober and Jessica Reimer, Seth Styba and Caroline Bliss. Also willingness of Cantiro Homes to look into issues and find a resolution.
By: Confidential
Jun 2021
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Great customer service from sales agent and client care administrator.
By: Confidential
Jun 2021
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Great Communication. Excellent Staff. Excellent Builds.Very responsive
By: Confidential
Jun 2021
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Quick responses, the rep for our home also made sure things got completed quickly and was very helpful for other small concerns that were brought up.
By: Confidential
Jun 2021
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External and internal design and materials
By: Confidential
May 2021
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We started our interaction first back in Nov 2018 with Cantiro. We were very clear from day one that the Land(area) and the home builder we choose will be the most important factor(s) in our quest to build a new home. Although, initially our impression of Cantiro Then Dolce Vita was of a premium and "Out of Budget" builder especially in the community of The Hills at Charlesworth, Our interaction with Cory Paul(sales) was very pleasant and he came across someone who was very experienced and came across very honest and accommodating. There is a huge list of awesome, good, average and bad experience list but the fact that we developed an understanding very early on in the process that we and Cantiro have to work hand-in-hand to ensure this project is completed to our satisfaction.
By: Confidential
May 2021
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Cantiro homes is very responsive and responsible. I am satisfied that I chose Cantiro and already have recommended Cantiro to my friends.
By: Confidential
Apr 2021
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Everything
By: Confidential
Apr 2021
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Awesome builder, resolve our concerns in a timely manner, Cantiro’s team are all professional.
By: Confidential
Apr 2021
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The pre-occupation inspection and delivery date staff were great. Everything was explained in detail.
By: Confidential
Mar 2021
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The quality of the finishes
By: Confidential
Mar 2021
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I am happy to get the house
By: Confidential
Mar 2021
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They are always available and quick to address questions/concerns.
By: Confidential
Feb 2021
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Friendly and courteous with no pressure tactics..
By: Confidential
Feb 2021
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The design centre and options for finishes in the home.
By: Confidential
Feb 2021
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The follow up after move in.
By: Confidential
Feb 2021
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Lots of natural light in the house. Customer service of Stacy and her attitude. Customer service and prompt and helpful nature of Carson.
By: Confidential
Feb 2021
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The Customer Service is key to how business is conducted and Cantiro Homes and all the staff has been great if not wonderful from the start!
By: Confidential
Jan 2021
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They are very quick to respond to our concerns. They are willing to work together and come up with solution.
By: Confidential
Jan 2021
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The rep was very responsive. I had questions he answered them and things that I did not catch he did
By: Confidential
Jan 2021
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Workmanship, Customer Service and Professional Team
By: Confidential
Jan 2021
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My representative/ contact for concerns is wonderful
By: Confidential
Jan 2021
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Cantiro has been extremely responsive and helpful with all questions and concerns and have made every attempt to correct issues. I really feel that Cantiro and your team have my wife and I's best interest at heart and that feels great. Your team has been extremely friendly and helpful no matter how small or large the concern has been. Thank you all!
By: Confidential
Jan 2021
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Great buying experience; thanks :)
By: Confidential
Jan 2021
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The people who work for them
By: Confidential
Jan 2021
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very friendly and professional.They went out of there way to make us happy.All our new home issues were addresed and dealt promptly.

WARRANTY PROVIDER REVIEW

As a member, Cantiro (Dolce Vita) Homes meets all the Programs standards of excellence and professionalism.
The Alberta New Home Warranty Program’s rigorous membership criteria ensure that every Builder Member of the Program shares our commitment to performance and professionalism and understands their responsibility to provide remedies for homebuyers when issues arise.
The most important criterion for membership is a commitment to meeting performance obligations. Our Builder Members demonstrate a commitment to customer service and product quality, expertise and experience in the business of homebuilding and the financial capacity to support business activities, all with the backing of sound business plans.

TRADE PARTNER TESTIMONIAL

Cantiro (Dolce Vita) has proven to be an excellent match as we share the same high standards of integrity, respect on the job site, quality and cost control.
Cantiro has been a leader in the industry providing their suppliers with unwavering support in all areas of our scopes of work and outstanding support for a Job Site Safety First Environment.
We look forward to continuing to contribute to the excellence that makes Cantiro Homes one of the top homebuilders in Alberta.
Canyon Excavating Ltd, Sherwood Park

Gem cabinets has had a relationship since the inception of Cantiro Homes. Over that time we have seen strategic growth and ground breaking house designs from Cantiro with a strong focus on quality and customer satisfaction. Working with Cantiro Homes has made us a better company as they are always striving to find ways to make the customer experience the best it can be. Working with Cantiro Homes truly feels like it is a partnership as they are committed to making sure we are working together to make the building experience a positive one for everyone involved.
Bob Moon, GEM Cabinets

All Weather Windows is proud to be a premium supply partner with Cantiro Homes in their commitment to providing quality homes in the Edmonton area. Our mutual goal of operating with the highest level of integrity has allowed us to leverage and grow our partnership over the past 10 years. Like All Weather Windows, it is clear that Cantiro values their employees and in doing so, attracts the very best to work alongside them. Above all else, their commitment to professionalism and integrity, whether it be with employees, customers or trade partners, truly sets them apart.
All Weather Windows, Edmonton

“From top to bottom, Cantiro represents everything a contractor hopes to be partnered with when it comes to a home builder. The experience, professionalism and courtesy you receive when working with Cantiro is a true reflection of the character and leadership this organization possesses and this translates in to a superior home. United Drywall is proud to be partnered with a company that is a pillar in the community, which works tirelessly and generously supports worthy causes in our community. As a contractor working with Cantiro, you receive instant credibility, their reputation for top notch customer service and high standards have been acknowledged throughout the industry”
Dustin Hoffman, United Drywall(Edmonton) Ltd.

We have been part of the show home design team for Cantiro since 2009. Through
this process we have been able to see how thorough, conscientious, and respectful the
Management and Staff are. We enjoy working with the Cantiro team of professionals.
Experience the sweet life with Cantiro; they should be your first choice when
purchasing a new home.
Jacqueline Wedman, Dragon Seed Interior Design Inc