Corporate Head Office

17511 - 108 Ave.
Edmonton, Alberta,
T5S 1G2
T 780-406-6195

Overall Customer Reviews

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8.2 Stars Rating
2924 Customer Reviews
Click Here To Write A Review

Profile

We create environments for amazing lives to happen.

From award-winning customer service to world-class home design, building a Cantiro home means you can expect more.

Our homes are designed around life. It’s a thoughtful, understanding, and empathetic process that puts the life of our customer at the core of every decision. It’s a harmony of form and function, beauty and style. Your must-haves are just the beginning and we design beyond the essentials to deliver a higher quality of lifestyle.

We are part of Cantiro – a real estate company building homes, communities, commercial and residential rental properties. We are driven by innovation, passion, entrepreneurship and a commitment to doing the right thing for our customers, staff, partners and stakeholders.
Thank you to everyone who has taken the time to write a review. Each and every one provides valuable feedback on what we’re doing well and where we can improve.

Please see all that we do at cantiro.ca

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2019 – Winner: Builder of Choice
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • HomeStars Best of 2018
  • Excellence in Housing Finalist 2018 – Awards of Excellence
  • Excellence in Housing Winner 2017 – Awards of Excellence Winner
  • HomeStars Best of 2017
  • Customer Insight H.O.M.E. Awards Finalist 2017
  • Customer Insight H.O.M.E. Awards Finalist 2016
  • Excellence in Housing Winner 2016 - Awards of Excellence Winner
  • Excellence in Housing Finalist 2015 - 5 Best Single Family Awards
  • Excellence in Housing Winner 2014 - Best Duplex Winner
  • Excellence in Housing Winner 2013 - Best Duplex Winner
  • J.D. Power Awards of Excellence Winner - 2011-2013

Communities














Customer Reviews

Click Here To Write A Review
By: Andrew
Sep 2024
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- Value, workmanship and quality of materials used- Communication throughout the build process (pictures) was very helpful and provided assurances that the closing date will be met.
By: Andrew
Sep 2024
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- Value, workmanship and quality of materials used- Communication throughout the build process (pictures) was very helpful and provided assurances that the closing date will be met.
By: Andrew
Sep 2024
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- Value, workmanship and quality of the materials used- Communication during the build process was very helpful and provided assurance that the closing date will be met on time.
By: Pam
Sep 2024
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Everyone was great to deal with! Kassidy, Brad, Carson, and all trades were really geat !!
By: Niamat
Sep 2024
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Premium built quality. Branded plumbing. And unique home design/style
By: Terence Chan Paul
Sep 2024
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Caroline always reply promptly
By: Dacia
Sep 2024
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Everyone has been professional and willing to help and support where you need! It’s been a pleasure so far
By: Katherine
Sep 2024
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After purchase, there was still lots of ongoing support available. I’ve heard stories of home builders disappearing after the deal closes, but cantiro has been amazing. Super responsive to all our inquiries, Evan has been excellent in terms of customer service and going above and beyond for us. All our concerns were resolved promptly, and all our questions responded to promptly.
By: Angela
Sep 2024
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The staff at Cantiro Homes made our home building experience smooth and straightforward. Both the sales team and construction/client care team were able to answer our questions quickly and assist us with any issues we had during our home construction.
By: Janet
Sep 2024
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I loved continually getting progress updates and hearing from members of your team.
By: Solomon Babtunde
Aug 2024
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Quality customer service.
By: Dipti
Aug 2024
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Quality of the build
By: Rony
Aug 2024
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Ease of process
By: Anegla
Aug 2024
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From the very beginning with Emerald. She was patient with me, helpful with decisions, and was with me every step of the way. She's the reason I bought my home. All the staff at Cantiro has been super helpful and very friendly. They have answered all my questions and are on top of any deficiencies or concerns I have had. Hands down the best builder I have ever dealt with. I love my home! Thank you for the best experience.
By: Confidential
Aug 2024
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Very satisfied. Good work and service !
By: Shuntelle
Aug 2024
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Customer Service
By: Kim
Jul 2024
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There has not been one thing in specific but a great overall experience.
By: Matthew
Jul 2024
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Communication and overall workmanship
By: Joseph
Jul 2024
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Simplicity of it
By: Karen
Jul 2024
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The experience was excellent. I even recommended Cantiro homes to my daughter and her boyfriend and they are patiently waiting for their home to be finished ??
By: Changzheng
Jun 2024
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trendy style
By: Adam
Jun 2024
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Customer Care
By: Confidential
Jun 2024
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Everyone we talked to was knowledgeable and provided solutions to address the problems we had. Service individuals were on time, took care not to make a mess and if they did make a mess, they made sure to clean it up properly (well done)! We love the neighbourhood of our home and glad we decided to buy a Cantiro home.
By: Confidential
Jun 2024
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Service and quality work
By: Confidential
Jun 2024
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Cantiro made buying my first home very easy and straightforward. Etta was always available when I needed her and explained everything very well. Dave was very warm and patient during the pre-occupancy inspection.
By: Sabinus
Jun 2024
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It was well built using quality materials.
By: Confidential
Jun 2024
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- very responsive- professional yet warm- problems look to be resolved ASAP vs. waiting for extended period of time
By: Huynh Thao
Jun 2024
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the customer service is very good
By: Cecilia
Jun 2024
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Friendly and fast response on every email I sent. Willing to listen to my opinions and improve .
By: Behjan
Jun 2024
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Wonderful service. We dealt with Emerald and she is super helpful. Terrific to deal with and always willing to help.
By: Ashton
Jun 2024
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The people have been pleasant, professional, and overall easy to work with. I was especially happy with the service provided by Jason, Evan, and Brad. The communication has been efficient and consistent. I was treated with respect and felt heard when I had concerns, even when the representatives did not necessarily share them. I felt they advocated very well for my interests in getting warranty work approved by various trades, and the representatives were receptive to constructive feedback where applicable. The commitment to follow through on promises was exceptional, and often times they would go above and beyond to accomodate my challenging schedule and particular requests.
By: Confidential
May 2024
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Staff is very prompt , have clear communication . Especially Jessica who has been point of contact since we moved in. Overall whole staff has been excellent from sales to post closing customer service to tradesman !
By: Terry
May 2024
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Geoff McKay was awesome to deal with
By: Jyoti
May 2024
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We moved from BC so it was hard for us to be here all the time, but Cantiro team made it happen and answer my queries or fixed the deficiencies before we moved in. I loved Cantiro homes and in future will buy again:)
By: Mei Juan
May 2024
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warranty manager was kind and very experienced. Sales was very good and helpful whenever we had a question.
By: Confidential
May 2024
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Resolving issues correctly and in a timely manner
By: Christopher
May 2024
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Our relationship with our Area Sales Manager was by far one our most favorite things. He advocated for us, trusted us, and return we felt very taken care of by him and Cantiro. We speak very highly of Cantiro to friends and family and recommend that they build with them.
By: Natalia
Apr 2024
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The staff have been extremely knowledgeable and helpful
By: Marciana
Apr 2024
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Staff are approachable, knowledgeable and solves the issues in a timely manner.
By: Xiao Ming
Apr 2024
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I like it very much in the living room and master bedroom bathroom.?However, the heating and cooling air in our home are too noisy. We have to ask for the wind to be turned down, so that the heating in the basement is insufficient. Can this problem be solved?
By: Donald Kennedy
Apr 2024
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Etta, Shipra and Sean have been great to deal with.
By: Izabella
Apr 2024
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We enjoyed watching the progress of our home unfold. We also really enjoyed the occupation day. The staff was great and made us feel so comfortable and happy with our decision to build with Cantiro. That’s a day we’ll never forget as it was our first time building a home together.
By: 2111878 On
Apr 2024
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Cantiro Homes stood by their workmanship and delivered exceptional service.
By: 2111878 On
Apr 2024
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Catinro stood behind their workmanship and delivered exceptional service.
By: 2111878 On
Apr 2024
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Cantiro Homes stood behind their workmanship and delivered exceptional service.
By: Ravi
Apr 2024
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Quality, commitment and Response
By: 2111878 On
Apr 2024
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Cantiro Homes stood behind their workmanship and delivered exceptional service.
By: Confidential
Apr 2024
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Process was fairly simple, the team is super responsive (excluding lot grading). The subcontractors sent into check any faulty materials, etc. are very quick and super friendly.
By: Ebad Jamil
Mar 2024
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Jessica in service and the the service techs were nice and great to work with.
By: Sudhir
Mar 2024
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How much information we got and how respectful and helpful the cantors agents and associates are.

WARRANTY PROVIDER REVIEW

As a member, Cantiro (Dolce Vita) Homes meets all the Programs standards of excellence and professionalism.
The Alberta New Home Warranty Program’s rigorous membership criteria ensure that every Builder Member of the Program shares our commitment to performance and professionalism and understands their responsibility to provide remedies for homebuyers when issues arise.
The most important criterion for membership is a commitment to meeting performance obligations. Our Builder Members demonstrate a commitment to customer service and product quality, expertise and experience in the business of homebuilding and the financial capacity to support business activities, all with the backing of sound business plans.

TRADE PARTNER TESTIMONIAL

Cantiro (Dolce Vita) has proven to be an excellent match as we share the same high standards of integrity, respect on the job site, quality and cost control.
Cantiro has been a leader in the industry providing their suppliers with unwavering support in all areas of our scopes of work and outstanding support for a Job Site Safety First Environment.
We look forward to continuing to contribute to the excellence that makes Cantiro Homes one of the top homebuilders in Alberta.
Canyon Excavating Ltd, Sherwood Park

Gem cabinets has had a relationship since the inception of Cantiro Homes. Over that time we have seen strategic growth and ground breaking house designs from Cantiro with a strong focus on quality and customer satisfaction. Working with Cantiro Homes has made us a better company as they are always striving to find ways to make the customer experience the best it can be. Working with Cantiro Homes truly feels like it is a partnership as they are committed to making sure we are working together to make the building experience a positive one for everyone involved.
Bob Moon, GEM Cabinets

All Weather Windows is proud to be a premium supply partner with Cantiro Homes in their commitment to providing quality homes in the Edmonton area. Our mutual goal of operating with the highest level of integrity has allowed us to leverage and grow our partnership over the past 10 years. Like All Weather Windows, it is clear that Cantiro values their employees and in doing so, attracts the very best to work alongside them. Above all else, their commitment to professionalism and integrity, whether it be with employees, customers or trade partners, truly sets them apart.
All Weather Windows, Edmonton

“From top to bottom, Cantiro represents everything a contractor hopes to be partnered with when it comes to a home builder. The experience, professionalism and courtesy you receive when working with Cantiro is a true reflection of the character and leadership this organization possesses and this translates in to a superior home. United Drywall is proud to be partnered with a company that is a pillar in the community, which works tirelessly and generously supports worthy causes in our community. As a contractor working with Cantiro, you receive instant credibility, their reputation for top notch customer service and high standards have been acknowledged throughout the industry”
Dustin Hoffman, United Drywall(Edmonton) Ltd.

We have been part of the show home design team for Cantiro since 2009. Through
this process we have been able to see how thorough, conscientious, and respectful the
Management and Staff are. We enjoy working with the Cantiro team of professionals.
Experience the sweet life with Cantiro; they should be your first choice when
purchasing a new home.
Jacqueline Wedman, Dragon Seed Interior Design Inc