Corporate Head Office

17511 - 108 Ave.
Edmonton, Alberta,
T5S 1G2
T 780-406-6195

Overall Customer Reviews

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8.2 Stars Rating
2557 Customer Reviews
Click Here To Write A Review

Profile

We create environments for amazing lives to happen.

From award-winning customer service to world-class home design, building a Cantiro home means you can expect more.

Our homes are designed around life. It’s a thoughtful, understanding, and empathetic process that puts the life of our customer at the core of every decision. It’s a harmony of form and function, beauty and style. Your must-haves are just the beginning and we design beyond the essentials to deliver a higher quality of lifestyle.

We are part of Cantiro – a real estate company building homes, communities, commercial and residential rental properties. We are driven by innovation, passion, entrepreneurship and a commitment to doing the right thing for our customers, staff, partners and stakeholders.
Thank you to everyone who has taken the time to write a review. Each and every one provides valuable feedback on what we’re doing well and where we can improve.

Please see all that we do at cantiro.ca

Recent Awards

  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2020 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2019 – Winner: Builder of Choice
  • H.O.M.E. Awards 2019 – Winner: Best Customer Experience
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • HomeStars Best of 2018
  • Excellence in Housing Finalist 2018 – Awards of Excellence
  • Excellence in Housing Winner 2017 – Awards of Excellence Winner
  • HomeStars Best of 2017
  • Customer Insight H.O.M.E. Awards Finalist 2017
  • Customer Insight H.O.M.E. Awards Finalist 2016
  • Excellence in Housing Winner 2016 - Awards of Excellence Winner
  • Excellence in Housing Finalist 2015 - 5 Best Single Family Awards
  • Excellence in Housing Winner 2014 - Best Duplex Winner
  • Excellence in Housing Winner 2013 - Best Duplex Winner
  • J.D. Power Awards of Excellence Winner - 2011-2013

Communities














Customer Reviews

Click Here To Write A Review
By: 2111878 On
Feb 2023
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That I was updated on a timely basis and provided with the milestones upon completion.
By: Devon
Feb 2023
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Jay and Evan were a pleasure to deal with. Jessica is usually quick with returning emails and answering my questions. The service after we moved in was the most pleasant experience. The process of building was challenging at times as we felt there was miss communication between departments to address our changes. Overall, a good experience.
By: Timothy
Feb 2023
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From nothing to a fully finished new house
By: Ivan
Jan 2023
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Customer experience, the finishes
By: Jack
Jan 2023
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Good relationship and information. Good warranty. On-line access
By: Jack
Jan 2023
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Good warranty and inspection intervals. Open to good suggestions all though suggested improvements (at no extra cost) are not apparent in units being built next.
By: Mukhtar Oluwaseum
Jan 2023
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Good experience
By: Tracey
Jan 2023
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The customer service provided by Brad and Paul
By: Helenita
Jan 2023
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House design and quality is better than other builders' model houses that we saw.
By: Clinton
Jan 2023
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Cantiro was responsive to a few concerns during the building process. Construction and finishing has been excellent.
By: Lena
Jan 2023
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Everyone at Cantiro Homes is very personable and kind. They are also very punctual with all their warranty reviews, which means punctual with anything that needed to get fixed.
By: Aman
Jan 2023
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All the staff we dealt with were courteous, professional and knowledgeable.
By: Shawn
Jan 2023
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Communication
By: Suzanne
Jan 2023
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Ability to customize what we wanted and make changes easily.
By: Rebecca
Dec 2022
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it was easy n no stress... would have liked to sit down though with someone n went over electrical ... not enough plug ins in home
By: Confidential
Dec 2022
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Customer service through your every department was managed timely, thank you.
By: Naresh
Dec 2022
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Most are very courteous and delivered what was promised.
By: Lindsay
Nov 2022
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Ability to customize the build as we saw fit, modern builder offering modern options, trendy builder, energy efficiency in home, high quality products, great customer service.
By: Sanjay
Nov 2022
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The quality of home we got and the service we received from all parties. From the early stages of design to the actual building to the first year of living in our home. Being our first time building a home, we loved customizing our home to how we wanted, and were pleased with how it turned out!
By: Khushwinder
Nov 2022
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Everything was very good expect there were signs missing on the purchase agreement and i contacted my sales person too many times about it. I needed that for my mortgage but i need it on the day of possession which was very late.
By: Bryan
Nov 2022
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Great superintendent and sales staff
By: Melody
Nov 2022
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Brian the site superintendent went above and beyond providing his personal contact number to reach out to him during the building process so that we could view the house at any stage with him. Caroline also responded to emails right away with any concerns and was a pleasure to talk to. The communication before, during, and even after has been fantastic. We are blown away by how much everyone at Cantiro cares about our happiness with our new home.
By: Confidential
Oct 2022
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Very nice
By: Szilard
Oct 2022
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Sales person Geoff was very helpful and professional.
By: Tarun
Oct 2022
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The promise they made they have fulfilled by building the house within the given time frame.
By: Debora
Oct 2022
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Emerald, Jessica, Paul, Matthew and Brad have been outstanding when helping me with issues that came up after I moved in. Really I can't say enough about that team :) Kudos to all of them
By: Confidential
Oct 2022
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Very well organized company. A shout out to Blair, he was really good with selling me my place. Even after I moved in, he is still answering questions.
By: Confidential
Sep 2022
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Sean was excellent and explained the features of the home, and provided an abundance of information. Everything ran smoothly, and all timelines were met by Cantiro.
By: Randal
Sep 2022
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From the start with Emerald showing me different models. She was very pleasant and informative. The guys who did the pre walk through and walk through were great with explaining features. Answered all my questions.
By: Laura
Sep 2022
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Accommodated my requests
By: Sin To
Sep 2022
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the customer experience!
By: Joanne
Sep 2022
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How they beautifully build our home. Their customer service is top notch.. incomparable
By: Bonnie
Sep 2022
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I was pleasantly surprised at the quality of the finishings (ex. sinks, light fixtures, etc.) - they are nicer than I had expected as I have seen some very basic, cheap looking finishings in other builders homes.
By: Jason
Sep 2022
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Quick to answer questions and helpful to resolve any issues that were present.
By: Robert
Aug 2022
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They worked with me to build a unique home to my needs. It was a highly complex net-zero build with many personal customizations to the layout. They helped me build a beautiful home that everyone admires. Their service after ownership is the best I've ever experienced (in three builds I've done).
By: Simone
Aug 2022
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Our whole experience has been amazing!! Eveeryone has been friendly, knowledgable, and has exceeded my expectations! Thank you so much!
By: Stewart
Aug 2022
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Excellent quality construction, design and finishings. David was awesome on our preoccupancy and occupancy meetings .
By: Jayson
Aug 2022
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By: Wade
Aug 2022
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Very friendly and helpful no matter what department you deal with. Loved the “no problem” we’ll look, take care of it regardless of the issue and size. Quick communication as well a bonus.
By: Desmond
Aug 2022
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the overall design and quality of material used
By: Valerie
Aug 2022
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The thing I liked the most about my experience building with Cantiro homes was the professional people I got to work with like Evan Luke, Emmalea Martins, Kristen Lohner, and Kate Tober who made my dream home a reality. They helped build my home as though it was their own. Customer service doesn't get any better than that.
By: Confidential
Aug 2022
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Looks like a very high quality build home
By: Sandip
Aug 2022
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Communication - good.Responded to concerns and questions professionally and timely.Quality of home is great. Satisfied overall.
By: Christopher
Jul 2022
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There were a few issues with the house including 3 leaks and damage from the leaks. Evan, Carson, and Jessica were great in resolving this issue. The thing I liked most was Cantiro was very responsive throughout the process.
By: Emmanuel
Jul 2022
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Overall good communication and straightforward process
By: Mean
Jul 2022
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Dedication and customer service is incredible
By: Lynne
Jul 2022
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I loved dealing with Geoff McKay. The design is great, the cleanliness level was greatly lacking though.
By: Ellen
Jul 2022
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The incorrect vanity was installed in the half bath, as the sales associate has now left the company, the company has agreed to install the correct size vanity. I am waiting on this to be installed.
By: Carlos
Jul 2022
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Service was great. The materials used were good quality.
By: Confidential
Jun 2022
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Great company to work with. Service was excellent.

WARRANTY PROVIDER REVIEW

As a member, Cantiro (Dolce Vita) Homes meets all the Programs standards of excellence and professionalism.
The Alberta New Home Warranty Program’s rigorous membership criteria ensure that every Builder Member of the Program shares our commitment to performance and professionalism and understands their responsibility to provide remedies for homebuyers when issues arise.
The most important criterion for membership is a commitment to meeting performance obligations. Our Builder Members demonstrate a commitment to customer service and product quality, expertise and experience in the business of homebuilding and the financial capacity to support business activities, all with the backing of sound business plans.

TRADE PARTNER TESTIMONIAL

Cantiro (Dolce Vita) has proven to be an excellent match as we share the same high standards of integrity, respect on the job site, quality and cost control.
Cantiro has been a leader in the industry providing their suppliers with unwavering support in all areas of our scopes of work and outstanding support for a Job Site Safety First Environment.
We look forward to continuing to contribute to the excellence that makes Cantiro Homes one of the top homebuilders in Alberta.
Canyon Excavating Ltd, Sherwood Park

Gem cabinets has had a relationship since the inception of Cantiro Homes. Over that time we have seen strategic growth and ground breaking house designs from Cantiro with a strong focus on quality and customer satisfaction. Working with Cantiro Homes has made us a better company as they are always striving to find ways to make the customer experience the best it can be. Working with Cantiro Homes truly feels like it is a partnership as they are committed to making sure we are working together to make the building experience a positive one for everyone involved.
Bob Moon, GEM Cabinets

All Weather Windows is proud to be a premium supply partner with Cantiro Homes in their commitment to providing quality homes in the Edmonton area. Our mutual goal of operating with the highest level of integrity has allowed us to leverage and grow our partnership over the past 10 years. Like All Weather Windows, it is clear that Cantiro values their employees and in doing so, attracts the very best to work alongside them. Above all else, their commitment to professionalism and integrity, whether it be with employees, customers or trade partners, truly sets them apart.
All Weather Windows, Edmonton

“From top to bottom, Cantiro represents everything a contractor hopes to be partnered with when it comes to a home builder. The experience, professionalism and courtesy you receive when working with Cantiro is a true reflection of the character and leadership this organization possesses and this translates in to a superior home. United Drywall is proud to be partnered with a company that is a pillar in the community, which works tirelessly and generously supports worthy causes in our community. As a contractor working with Cantiro, you receive instant credibility, their reputation for top notch customer service and high standards have been acknowledged throughout the industry”
Dustin Hoffman, United Drywall(Edmonton) Ltd.

We have been part of the show home design team for Cantiro since 2009. Through
this process we have been able to see how thorough, conscientious, and respectful the
Management and Staff are. We enjoy working with the Cantiro team of professionals.
Experience the sweet life with Cantiro; they should be your first choice when
purchasing a new home.
Jacqueline Wedman, Dragon Seed Interior Design Inc