Awesome builder, resolve our concerns in a timely manner, Cantiro’s team are all professional.

The pre-occupation inspection and delivery date staff were great. Everything was explained in detail.

The quality of the finishes

I am happy to get the house

Friendly and courteous with no pressure tactics..

The design centre and options for finishes in the home.

Lots of natural light in the house.
Customer service of Stacy and her attitude.
Customer service and prompt and helpful nature of Carson.

They are very quick to respond to our concerns. They are willing to work together and come up with solution.

The rep was very responsive. I had questions he answered them and things that I did not catch he did

Workmanship, Customer Service and Professional Team

Cantiro has been extremely responsive and helpful with all questions and concerns and have made every attempt to correct issues. I really feel that Cantiro and your team have my wife and I's best interest at heart and that feels great. Your team has been extremely friendly and helpful no matter how small or large the concern has been. Thank you all!

Great buying experience; thanks :)

The people who work for them

very friendly and professional.They went out of there way to make us happy.All our new home issues were addresed and dealt promptly.

The design of the house. Layout is good.

They were real easy to work with and reliable.

They were real easy to work with and reliable.

The customer service

Their employee Evan, very prompt, and took any concern seriously and being a female not understanding building construction he was very helpful. I am still waiting for the landscaping at the side of my home but weather stopped that, not Cantiro Homes.

The style and efficient space management

Working with Jonas was great

I liked how the homes are built with care and pride which I didnt see much of from other builders in my area.

Their willingness to step outside the standard floorplan and engineering in the home and work with me to make my dream home. While I had some of the picture in mind, their engineers, specifically Maria Daza, worked hard with me to make this into a Net-Zero home that I can be proud of.

Every person both Cantiro homes employees and tradesmen were always very kind, understanding, helpful and professional.

The house! Our original walk through before possession w Cory was great! Jessica at the office has been awesome and wonderfully helpful

Process was smooth and straightforward and our vision was realized.

The sales man Darren was very responsive and available to advocate and navigate the entire building process. Other staff at possession did well to support the final process. Our home did look beautiful.

I liked the Pre-possession inspection which was very thorough and detailed.

Communication from start to finish with various staff members pertaining to the building quality and operational systems within home.

I love the style and location of my new home! I think Dolce Vita, now called Cantiro Homes biggest asset by far is your employee Evan. He is courteous, respectful, knowledgeable, kind, truthful, easy to deal with, and does what he says he is going to do. He makes your company look really good! He deserves a huge raise!

I liked how knowledgeable and helpful the two employees on site have been to me every time i had a question or concern with the property. I myself as a business owner know how valuable these types of employees are so I would like to give both of them a 10 out 10.
Thank you Pat and Evan for all your help !

Great staff. Always friendly and easy to talk to.

communication between i and the sales rep(Corey) was amazing.

Evan Luke, our client care person was excellent and so was every trade that came into my home, painters were awesome, they were quick and clean.

They are always here for the customer even after the 1 year - overall great communication genuine they care

from the moment I viewed my home, nothing else compared to the workmanship, quality, ambiance! I love it!!!

Friendly, patience and responded quickly to questions and concerns

I loved dealing with Emmalea, she was great!! Evan was very nice and knowledgeable. I love my home, it's beautiful

Brian, he was friendly and personable. He never made us feel rushed or unimportant. He went over and above when it came to walk throughs and was always helpful when answering questions.

The professionalism of everyone we have interacted with. There is a great culture of service and support. While we're not 100% happy with a few things and we've all been affected by COVID related delays in identifying and reporting the Dolce team has been very engaged and helpful in getting on track with the process.

Darren Porter our sales rep was extremely helpful throughout the whole process. The quality of the home is very good considering all the compliments we get from friends and family.

Staff we interacted with were very friendly and accommodating, especially during the COVID-19 pandemic

Friendly staff and quick response to all our questions.

it was good quality material used as we find in our home inspecation report also. on pre occupacy & possession staff were there to explain different things and give a lot of information about house and appliance. things get noted right away which we not find satisficatory. Response time for email after possession is good, almost right away. (Jessica Reimer is very professional and quick response).

If I have problem for the repair or anything else it easy to fix them.I can recommend to my friends.

The final product of my new home turned out beautiful and far exceeded my expectations

We really liked the people we were dealing with. We only had a run in with one person and that was resolved.
The ability to make changes prior to construction.

They are such nice and cooperative builder and always try to understand house needs

I do feel cared and appreciated by customer care team by dolce. Dolce is very responsive when it comes to an any concerns. I do appreciate for your help!

House looks really nice and well built overall. Pre possession tour was very good and friendly.

Brian and the tge other staffs were outstanding, patient and kept good communication. The Dolce Vita President is an amazing man who has customer satisfaction at the core of his person and we thank Dolce Vita for addressing all our concerns.

Very user friendly

Builder was very willing to fix any issue/concerns promptly without any issues. They are very understanding.

We are very happy with our house. Builder staff as been very fast responsive with concerns and issues. We really liked the special house warming speaker gift. It was unexpected and defiantly made our day.

Sales rep Darren Porter very helpful ongoing.

Extremely professional, courteous and caring staff; I was most impressed with Evan, he was always on time and went above and beyond all the time

I like I could the design, floor plan that part of it. Everyone was friendly to work with for the most part

Our sales rep was amazing - it’s one of the biggest reasons why we chose DV. And the site superintendent has been wonderful to work with. Bottom line, it was the people we worked closely with that have impacted us the most on this new home journey.

The level of service and follow up to resolve deficiencies and issues was what I liked most.

Open Communication

The quality of the materials and the way it's built.

Easy to get a hold of.

THe sales guy was good, Corey

1. The builder carried the building costs until we took possession
2. Builder was always available and contacts were reliable
3. Quality materials and excellent workmanship was at the top of builder priorities

friendly courteous staff.Including Robyn our sales lady.

The locality, plan and materials used.

Well built

THe customer service. I had an issue with my garage door and they were on it right away. THey told me if I had an issue they said to call me right away.

I felt like all the people I dealt with from the beginning, they were very engaged and cared about the process as much as we did. They were always available for me. I have never had such a positive experience before. I can't say enough.

Right from the very beginning we knew we were dealing with an exceptional builder and knew we would be taken care of. The brand lives up to the expectations.

Courteous service.

The service we received on any deficiencies was excellent. A special shout out to Carson and Howie! Prompt, professionals who are knowledgeable and a pleasure to work with.

Robin was amazing. Informative, helpful and never made me feel like i was a bother as I made a lot of changes. She ensured my experience was smooth from start to finish.

Froms tart to finish, Brian has been very helpful. He always got back to us and gave us a good overall experience.

Excellent customer service and service delivery

We liked that our builder always took the time to listen to any concerns and requests for changes, the builder was availble for an opportunity to view the home while under construction and we feel the builder was committed to the quality of our home, they did not rush in order to get things done.

THe information in terms of the warranty, it was provided easily and the process was simple.

My initial experience with the sales team wasn't so great but once we met Ed he was extremely helpful in resolving concerns during and after the build process and connecting me to the right people within the organization and external partners (developer team). Jessica was also very helpful and Evan did a great job at the warranty visit.

People were friendly and helpful. THey did what they could to fix the issues that we had.

They treated me really well.

What I like most are your customer service,especially the sales manager Darren Porter and knowledgeable staff from your your office.

-Corey was awesome, very impressed
- followed through on all inspection items
- every member of the Dolce Vita team has been great to us

Their excellent reception and overall welcoming attitude. They answer any enquiry no matter how trivial it might seem.

I liked the build quality and design of the house.

Excellent overall communication during the entire process.

Good communication during the entire construction process!

Trouble free. It went exactly as they said it would. it was a great experience.

Trouble free. It went exactly as they said it would. It was a great experience.

Trouble free. It went exactly as they said it would. it was a great experience.

The options Lots of options during building process.

I liked that I didn't have to stay on top of things. That was refreshing.

Very happy with the final product.

Very happy with the final product

Getting the home. THe experience after moving in has been extremely positive. They have been good and accommodating. During the building process they let me check on the house once a week. During the build process there were no errors.

The customization, we had the chance to choose all the materials and we like the quality of the materials.

Great people to deal with.

We were very impressed with the quality, design and workmanship of our new home. The home builder did excellent renovations to home after possession.

They did what they said they will do timely.

no hidden extra cost. Everything was very clear

Quality of workmanship and customer service

Fast process- very accommodating. I purchased a spec home that was move in ready.

I really enjoyed dealing with Evan my service rep. He was very helpful and went over and beyond what I expected of him. I am very grateful I had a service rep like him through this process. I truly believe he made it easier for me.

The staff and trades are second to none. Incredible experience. Constant communication and discussions throughout the whole process.

I'm very happy with my home! The builder was very organized and on top of things

Excellent staff, very personable, very helpful, kept us informed throughout the process.

timely response and accountability.

Quality of workmanship, competent employees who were professional, patient and communicated information in simple terms. All concerns and subsequent service appointments were dealt with in a timely manner. We always felt confident that things were being done right and that if any concerns arose they would be heard and resolved. The process from start to finish was smooth and easy, and the Dolce staff were wonderful to work with. I would definitely build again with Dolce Vita and continue to recommend them to others.

Everyone is so friendly and great to deal with. Any issues are resolved in timely fashion, if not able to resolve, a plan is put forward to resolve at earliest opportunity.

Thoroughness and professionalism

Good service response, well designed home

Their honesty and their commitment to their promises.

Professional
Courteous
Caring

Customer service with regards to warranty work over the year. Carson & Jessica were very good and showed care and concern for our home and the quality of work.

We like the quality of the home and workmanship. The people we have dealt with have been great and we've had no major issues so far.

My builder contact Juliana is very helpful, the modern design of the house is very nice.

Very positive experience, fast responses and quality of our home before the sale and also in a year after.

The people, and professionalism

Everyone I dealt with was friendly, knowledgeable, and attentive. It made me feel very comfortable with my home purchase.

Everything was upfront. The sales staff were very friendly and knowledgeable.
The follow up with any issues were dealt with immediately and in a very friendly and knowledgeable way. Very easy too get in touch with and very efficient if we had a problem. Jessica and Evan were exceptional to deal with

We feel we are appreciated as a customer

Home design, home layout and sales service.

Sales manager kept his word on certain items, even though they changed during building process.

The sales team and The finished home

When our construction superintendent was not taking calls or was unavailable, we could always rely on and speak to Darrel Rose who would elevate the issue with the superintendent or Dolce management for correction and action.
The design center visitation was very good other than for some mistakes which were made. We trusted the rep's interpretation on details and nomenclature at the time which then turned out wrong ( i.e. interior paint colour was to match existing Wahlcourt show home, & the towel bar handle for shower door) These items were corrected in time.

I recommend everyone to work with Dolce Vita because they are organized and professional in this business. They are helpful and they co-operate very good with customers. Mr. Darren Rose and Ms. Krista. They did a good job.

Jessica and Evan were awesome.

Overall experience has been incredibly satisfying so far. It's our hope that it continues that way to confirm the trust reposed in their reputation. Thank you.

Everything was excellent except a few problems

Communication was really good and I didn't have any issue with them,. I didn't have to argue. AS soon as I needed help they would send someone. I would say it was a pretty good experience.

All good, thank you

overall the experience is very good. I don't really have any specific concerns.

Very satisfied with the whole process.

Darren P the sales guy was the best. Awesome.Jonas and his team were outstanding.

Everything has been great. Had some issues when I took possession and they worked with me to rectify them. Dolce Vita has been fantastic.

It was overall a great experience. From the sales team of Pinder and Lissa, to our builder Jamie and the pre-occupancy inspection and quality control with Howie, we were extremely satisfied. The materials used are evident in their superior quality and the customer service was amazing. We were all smiles and could not contain our excitement throughout the whole experience. We were also assured that all minor deficiencies from the house settling will be addressed and we like the convenience of the online portal to address those deficiencies. There was full transparency throughout the process and everything was explained properly. Everything was what we envisioned when we started the building process and we are extremely happy with the end result. Definitely will recommend to family and friends.

Thanks to Carson and the team I’ve had a pleasure 13 month experience since moving into my first new home. There has always been constant communication with the Dolce Vita team and myself. There was a handful of work that needed to be serviced, but every time there was a quick and painless resolution for every deficiency. Carson, is truly a asset to the Dolce Vita team. I would highly recommend Dolce Vita for my next purchase and reference for any family or friend. Thank you!

So far, our experience with Dolce Vita and the area rep has been excellent. we are excited to move in to our new home and have loved being involved in the process so far. Darren has been very responsive and a pleasure to deal with.

We really like the team we are dealing with. We have made a substantial number of upgrades and changes, so we have had a few hiccups, but we are working through them.
We cannot wait for the completion of our new home, and appreciate the care and attention given to building this for us.

They are a pleasure to work with. Any issues that we had they addressed them immediately I had no problems with them through the process.

I had a really good experience. We built with another builder and it was a good experience. Dolce vita was as good if not better than the other builder.

I have a few comments:

1. Basement window was improperly installed and caused major issues with condensation in the home within one week of taking possession at the recommended humidity level pre-set by the builder. The condensation and ice build up inside the affected window damaged the casing, frame and drywall. When I contacted DV I was told that I was doing something wrong with humidity levels etc, I caused it, and it was up to me to get it fixed myself. So I started on that path of making arrangements to do so, but after 1+ month the builder acknowledged that it was actually a workmanship issue with window installation. It was a lot of back and forth for me to deal with over 2+ months, including managing my schedule around appointments.

2. Please consider asking Trail Appliances at the south Edmonton location to get a different representative for Dolce Vita customers. The designated rep Sheri is quite rude and not at all engaging, very off putting to say the least. While I know that she is not a DV employee per se, I think overall DV prides itself on positive home buyer experiences and would want to know about how she treats customers.

3. I wish there was a more client-centred, transparent process around lot grading, landscaping etc.

You should have custom lighting packages as an option. Please contact me if you would like me to explain.

I'd like to mention how amazing Sean was to deal with and Jessica was a rock star when I had a small issue. What a fantastic experience and what an incredible new home. Thank you to Ed & Stewart for helping me secure such a wonderful investment and home!

The entire process from start to finish was effortless and easy. Both site sups and closing personal were amazing and easy to deal with.

This is a good builder so far I seen

The only issue is with the fridge. They upgraded the fridge and received one with scratches inside and they (trial appliances) are not going to do anything about it

Darren Potter (sales rep) was awesome. He made things much better and he did an amazing job. He is very clear and communicative. Dolce Vita is lucky to have him

night and day compared to the last builder the customer used. Dolce Vita Homes has been fantastic

Build is going quicker than expected . Very happy with timeline and staff are very knowlageable and friendly

I just want to say about energy efficient certificate. I got 68 rating on my home’s energy efficiency and when I submit an application for energy efficient rebate to Canada Garaunty and then said that my rating is not enough to get the rebate. They need at least 64 rating for the rebate. This is something that I don’t like. I really value Dolce Vita as a builder and this is not I expect from Dolce Vita.

My experience with Dolce Vita was exceptional. From the very beginning to the present post occupancy, it has been a very positive, professional experience and beyond what I was expecting. I would like to especially like to thank Caroline and Shane for their extraordinary service, I can't say enough about how amazing they are!!. They kept us updated on everything going on during the building process without any prompting, solved any and all issues that came up with enthusiasm and advocated for us when needed. Howie, Mark, Cory, and Jessica were very professional and outstanding , thank you all so much. We only had an issue with the design center but Caroline and Shane ensured that the issue was rectified. We love our new home and the experience building with Dolce Vita was fantastic. I would highly recommend them to anyone wanting to buy a new house!!

Just to say a big thank you for all those who worked so hard on our house it is beautiful. the exterior is to be pressure washed in summer month same with the landscaping please don't forget.

The home is good. The person who sold me the home stressed me out so much I almost called off the deal. The landscaping company put dead plants in just before it snowed, they died and had to be replaced.also put in the wrong design in the front. When they put the rocks in on the side of the home, they trashed the grass and put in half dead grass to replace it. It should bounce back by next year. I just didn't want the landscapers to come back so I cancelled the fixing of the front. But we like the house and the neighborhood

Incredible Service. There was a delay with the concrete decision, however Dolce Vita went above and beyond to resolve the issues.
DV was 100 times better then my last new home i purchased.

The finishing was top notch.

They use quality material and high level construction that is why we bought from Dolce Vita Homes.

The problem does not get fixed at the beginning and its passed the warranty period. The floor kept squeaking noise it was first reported when we first moved in and someone came in to fix it but the squeaking noise came back.

Dolce Vita were decent to work with. I would recommend them.

I did not have a phone number to call about warranty issues. It would have been nice to have a contact person but in the end they did give me a contact but I had to ask.

Dolce Vita is a wonderful builder. Very helpful and informative throughout the process. I would definitely recommend Dolce Vita to build your new home.

Darryl rose was fantastic to deal with.
Having trouble with defeciency list customer connect is not very user friendly. Haven’t been able to log all my deficiencies.

From the very beginning, all of the Dolce representatives were courteous, giving and helpful. We were always given a quick response and made to feel important. We love our new Dolce Vita home and are proud that we chose this builder. The finishings are excellent and the workmanship is top-notch.

Our sales manager Darryl Rose was very helpful throughout the whole build process and even after we received possession of our home. There were items that came up during the build that he was able to help us resolve so that we can have the house that we wanted. Even after we got possession, we had problems with other builders blocking our access to our home and he was able to help us out with that as well. He was very responsive to our questions and concerns and we our very happy with our experience with him.

Emma, Carson & Cory were great to work with.

The lighting in my nook is not centered but everything else is perfect.

Overall it was a good experience responsive coming out addressing concerns the only outstanding thing is the sub contractor. There were minor deficiencies front grade landscaping. Dolce contacted the contractor to come fix the grading about 2 weeks ago. It's pass season so maybe next year they will do grading.

Its been really pleasant dealing with them.

This is our second time building with Dolce Vita and it has been a fantastic experience. Every employee that we had contact with was professional, knowledgeable and friendly. I truly felt that they cared that we were happy and that their aim was quality. I was told that nothing would be put in our home that they wouldn’t put in their own home and I was made to believe that. I would absolutely recommend Dolce Vita as a home builder.

Our experience has been better then expected. We like the fact that we could change, add or subtract all the items that mattered us. Very knowledgeable staff and contractors. Any everyone was nice and pleasant to us.

As a new home owner and buyer, I felt some things were easy....getting a hold of Evan was my best experience in that he was knowledgable, efficient and easy to work with. I believe that if it wasn't for Evan my quality control dude I would have had a horrible experience in purchasing my first home. Thank you Evan Luke for your outstanding professional work ethic and communication with me. I just want my garage door and water fixed and I will be the happiest customer ever!!!! Those are the two big things that still need to be addressed. Feeling that I am not being heard!!! Thanks, Lee-Ann

Everything and everyone at Dolce was great to us when buying the home.

For the future build, I would strongly recommend having integrated USB ports for outlets and maybe a few more HDMI ports for TV and gaming hookups. For a wall mounted setup with all the devices needing to connect A HSMI splitter is needed. Again, very minor detail that isn't a problem by any means. Just a nice touch.

not impressed with the quality of service in regards to the landscaping. long wait time for materials and quality of installation was poor. other than that the overall experience was excellent so far.

Extremely impressed with the trades and staff of Dolce Vita. I have met with each of the major trades and can't speak highly enough about them. It's relatively early in the build process but i can definitely see the quality that they put into their homes.

Dolcevita demonstrated excellent customer service and delivered on everything promised! They also showed empathy when we had a delay in taking possession coming from our lender and were gracious to extend the possession date without additional charges!
I would recommend Dolcevita to anyone looking for quality, well built homes and excellent customer service.

The service was awesome. Darrel was our sales person and he helped us out a lot when we were looking at the functionality of buying a home we were very happy with the process.

The trades both the guys were excellent Even Luke. I still have all those green sticky things throughout my house its kinda embarrassing when people come over and say that's not done yet? The paint job has been ongoing and nobody has come forward to finish it.

Love my home and beautiful neighbourhood!
Thanks Dolce Vita!

This is the 6th home I have built and by a wide margin the best overall experience. We are extremely happy with the build quality and final product. Tony Pacheco was outstanding, very organized and engaged throughout the process. Sean during pre-occupancy inspection and delivery was very thorough. Darryl's heart is in the right spot however communication was somewhat challenging and determining/finalizing the overall plan and clarity in details did not go as smoothly as the rest of the process. Sam and Iana were very good to deal with and engaged in the process. The 2 open house events to meet with the neighbors was a great idea. I would highly recommend Dolce Vita to anyone.

Very happy with my house but I was disappointed with the Landscaping trade. Wasted a whole year not using my backyard because it took very long for them to fix our grading (3 month). But the Landscape Representative from Dolce Vita did a very good Job keeping me up to date and following up with the trade.

We had a very good experience. Thank you

Lost confidence in the sales team but once Ed and Marc were involved and helped rectify some issues we had a great experience. I would build with Dv again because of Ed and Marc- in the end it was a quality product and am very happy.

The service they provide is good. My wife is really happy with the house we recommend Dolce to others who want to purchase a house.

Overall experience was pretty good. Beyond my expectations.

There were lots of options provided in the design process, it was well documented and overall, it flowed well. As this is a energy efficient home, it would have been nice to see a solar panel option. This would have been very complimentary and purchased by many buyers. The communication during construction, in instances where the plan was not followed or arbitrary decisions were made by the builder to change the plan, needs improvement. This lead to a number of issues. However, we were very satisfied in the manner and the solutions, provided by Dolce Vita to resolve the issues. Overall, we are very impressed with our floor plan and the design. It has been well thought through. However, with that being said, we did not realize until after we moved in that there is no linen closet. This is something we had completely overlooked and something you may want to consider adding. The post delivery customer service experience has been a positive experience. Well done. We feel our new home has been well designed for comfort, convenience, energy efficiency and longevity. In addition, it has been built with high quality materials and workmanship.

Great home ownership experience. Thank you.

it has been a great experience.

Our representative and assistant are amazing. We feel very fortunate to have them working for us, so thorough and attentive to our thoughts and needs. We really appreciate Caroline and Shane in Greenbury!

Sean was the best I could've asked for. He was beyond professional and extremely knowledgeable. Very impressed with Devon and a few others that came by to give me congrats. Excellent experience throughout

I would just like to say that working with Darren Porter was an absolute dream. I couldn't have asked for someone better to help me through this process. He was extremely intuitive to my design ideas and was able to help me at every stage of this process. He is definitely an asset to Dolce Vita and I will continue to refer my friends and clients to him.

The builder was very good. They take the effort to go above and beyond. The trades were exceptional.

Overall everything went smoothly. There are some small things that I would change about the process but overall We were happy with everything.

The sales department, design department and construction departments need to have better communication. Also need to have better follow up when transitioning files to other people.

My experience with dolce vita was great.

We feel that Dolce Vita takes pride in the quality of there homes and has shown integrity throughout the entire process. They have been transparent about any deficiencies we missed and brought them to our attention with the intention of resolving them. Their response time to our concerns has been excellent. We are very satisfied with Dolce Vita!

I am very happy so far and I am hopeful the rest of the experience will just as great!

I can say with Caroline, Shane, Braden and Krista that they went above and beyond with our buying experience. They took time to take pictures of our home in the building stage. They always call or email me with updates, were extremely helpful with the design choices and benefits. I cannot say enough about how positive this experience has been. I would recommend Dolce Vita without any hesitation because I truly believe they care about their clients. Absolutely amazing builders!

Excellent customer service from Dolce Vita, keep up the good work.

I have built a home three times before and by far my experience with Dolce Vita Homes was the best. The issue with the design is that there is no linen closet upstairs, but I love everything else. I would have liked a little more flexibility with picking the finishes. I'm looking forward to having the exterior finished. Darren and all the staff have been extremely friendly and helpful. Thank you for a great experience building with Dolce Vita Homes.

Our concern was the unfinished driveway. I know that it is fairly common but with houses being built on either side and open trenches, we had to remain vigilant and worried regarding our 2 year old.
Apart from this, so far it has been a great experience. Sales staff (Lissa and Pinder) and Inspections (Howie) have been very courteous and helpful.

I have very good experience with Dolce Vita from buying to warranty repairs. The representatives were knowledgeable and very responsive. They were very accommodating, especially for my very busy work schedule.

Very satisfied with the overall pre-sale and post-sale experience, both with Darren and Jessica. Thank you guys for making this process enjoyable and stress-free. Cheers

Overall I am happy with Dolce. There are 3 builders in my neighbourhood and I am glad I picked Dolce over the other builders.

Very very happy with my selection of Dolce Vita. I feel like I am a valued customer not just because I bought home from them but because they wanted to make the best home for me.
Very happy with the service team. We have worked closely with them. They never make me feel silly for asking a questions no matter what I ask.

Brian the re, great guy and very professional. Deserves a lot of credit.

Everything was perfect. Everything was great. I am happy.

Evan Luke who has been the service person has gone above and beyond. Knowledgeable and courteous and represents Dolce Vita very well.

This kids is amazing and he deserves a tonne of credit. Dolce Vita is very lucky to have him on their staff.

Excellent service. I am looking at buying another home with them in a year. Great.

Both Vaughn and I are pleased with the process. Although it is a long process everyone has been very patient and thorough in meeting our needs and concerns. We are satisfied so far.

I had a great experience working with Dolce Vita

We thoroughly enjoyed working with our Sales Reps Lissa and Pinder throughout the entire process and as it continues. They were very helpful and made our experience very pleasurable. Lissa is always accessible to answer our questions and help us out even after hours. Pinder offered us great opinions and suggestions for even after our house is built.

The trades people (electrical, cabinets etc.) were extremely knowledgeable in giving us the direction we needed and assisting us in making logical decisions.

Finally, the Design Centre did a great job in helping us with our selections. Their professionalism and talent through design made what could have been a stressful situation into a seamless and enjoyable experience!

Very pleased, great builder

Great warranty experience. Very satistfied overall. Very happy the builder sent painter after drywall repairs. That level of detail was very much appreciated.

Enjoying my new home

The only real concern after moving in was the Laundry room cold water hookup not being connected properly. Had we not double checked before that first load of laundry it would have leaked water from the upstairs floor through the wall all night. Dolce Vita came to fix within a couple days which was nice.

Siding falling off the front of the house and windows not properly installed were also quickly fixed by Dolce Vita which was nice.

DARREN WAS AMAZING FROM THE BEGINNING. HE HAS A LOT OF KNOWLEDGE AND MADE THIS EXPERIENCE THE BEST. HE ALWAYS ANSWERED ALL MY QUESTIONS AND HE HAS BEEN EXCELLENT THROUGH OUT THE PROCESS.
JESSICA HAS BEEN EXCELLENT AS WELL. SHE RESPONSES IN A TIMELY MANNER AND SHE HAS HELPED US ANSWER ALL OUR QUESTIONS.

Mouhamad and Jo were extremely helpful in realizing the home of our dreams! Krista at the design centre was extremely helpful in assisting us pick out interior options. Mark (project manager) is great at explaining what has been done. Mark answers our questions.

The Dolce Vita experience has been great from start to finish. Heather Rae, our sales person kept us informed throughout the build with photos and updated emails as we were out of province and unable to drive by to see the progress. Walk throughs were handled by Jonas and Carson. Both are absolute professionals and were very thorough in explaining maintenance and equipment throughout the home. Client Care Representative was Jessica Reimer who provided excellent service whether it was initiated by her or by an issue we had concern with. Client Care Technician Evan Luke was the one person that we had probably had the most interaction with as he was to our home the most dealing with issues. Evan is an excellent representative for Dolce Vita through his honest concern for resolving issues and the knowledge and workmanship that he provided. You have a great team and if any one is ever driving by and wants to stop in for a coffee or an after work beer, feel free.

Thank you very much,
David and Sarah

We were very happy with our sales and construction personnel during our construction.

I have had an overall good experience. Nothing really wrong. very responsive customer service. They get to me in a timely manner so that is appreciated

Satisfied

We have built with two other builders in the past 10 years - and this has been our best experience.

Over all we’re very happy and satisfied and thanks to BRIAN for all his hard work

The staff we have dealt with have been patient, knowledgeable and professional . Quality of construction is obvious, communication has been honest and open, and we have been treated very well from day one. Any questions we had were answered thoroughly and in a timely manner. We have shared our experience with friends and coworkers and highly recommend Dolce Vita to anyone interested in building a new home.

The job was nicely done. A very pleasant experience with the builder.

I am satisfied with the quality and the service from the builder.

They were great to us. They kept us updated. The issues that we had they promised to fix right away.

everything has been great so far. Just touch ups that they came and fixed.

Our sales representatives Lisa and Pinder have been helpful and excellent throughout the process.

I got an outstanding service from Shane Kolba in sales, Howie in pre-delivery and delivery service and Evan Luke in the after sale and trade repairs

All members of the team I dealt with at Dolce Vita and the contractors that I worked with were communicative and knowledgeable. It was an excellent experience and we are very happy with our home.

We are happy with the whole process so far.

After dealing with about 6 different builders, in designing and purchasing a home, we now realize that Dolce Vita will be the builder for us if we ever decide to build a house in the future. The customer service we have received on this spec house has been exceptional. We are especially impressed with Darryl Rose, Jessica Reimer, and Evan Luke. They were all very professional and helpful through the process.

We were also impressed with how the trades came in on our Trades Day and completed all the minor touch ups and repairs. We are extremely happy that we purchased a Dolce Vita home. It has felt like home from the first day and we will definitely recommend this company to others.

They have been very responsive with questions and concerns and overall they have been great to deal with.

Right from our first sales meeting with Darren up to the day we took possession, he was always there to help guide us through any questions/concerns that we had, and that gave us great comfort and piece of mind, as this was our first new build home. Possession and follow up was smooth as well with any concerns handled professionally and courteously. So our whole experience with DolceVita has been excellent to this point, which makes it easy for us to recommend them to others who want a good experience when building a new home.

First off we would like to say the entire home buying experience was a first for my wife and I, and Dolce Vita homes made it a painless and great experience.

From the onset, we dealt with great salespeople like Juliana Hee and Darryl Rose. We found both to be very knowledgeable about everything, and able to answer many of our questions immediately. We had previously been around to other showhomes in the area but the salespeople there seemed to give vague answers or tended to beat around the bush so meeting Juliana and Darryl instantly gave us a good impression of the Dolce Vita brand and the staff it employs. Both of them should also be commended on their patience as they never rushed us and explained everything very slowly and carefully (we tended to spend a good deal of time with customization and contract questions). Extremely positive experience and we would (and have) recommend these two to anyone looking for new homes.

Next along our home-building journey was the trades meetings. After the first few meetings, we realized that Dolce Vita only contracts top-notch tradesmen who are at the top of their industry. Darryl Boldt at Tiger Electric was fantastic. He was very patient with us as we asked questions and made some electrical changes, and he even gave us some really good recommendations which we had never thought of previously. Jody at the Upper Hand was very good at talking with us to find out exactly what we wanted, making layout suggestions, and making sure the wiring would be sufficient for our media needs. All the other trades were also very helpful, but we did not spend too much time there as we liked the defaults. The Design Center was quite lovely, and offered many different options and upgrades. We found that even the standard category had plenty of options to choose from and ended up selecting many styles from there. Shari, the design manager, even contacted us with some concerns she had while looking over our selections. Instead of being the upsell meeting we thought it would be, the meeting with her proved to be genuinely helpful, as she asked us questions and recommended colors that would match well together and never pushed or pressured us for upgrades. She seemed to just really want to make sure we would love our selections, which was quite nice.

Onto the construction portion of the whole process, we were relieved to find that the care and quality was consistent from the framing to the finishing. Jonas, our construction foreman, was great in answering our questions, and taking us through the house as it was being built. He even asked us questions like where we would be hanging tvs and/or pictures, and added an extra board or two so we would have a sturdier wall to nail the hardware to. This was very much appreciated! Throughout this Jessica Reimer was great in scheduling everything that needed to be scheduled as well.

For our possession date walkthrough, we had Carson who was great in walking us through our house and pointing things out that needed to be fixed. He was very detail orientated and noted many things that we definitely would not have noticed or known about if we had done the walkthrough ourselves. This level of integrity made us feel comfortable in our choice of builder. For our 3-month and 11-month walkthroughs, we had Evan Luke. Evan was a great guy with a good sense of humor, and really did his best to help us out with everything. Like Carson, he picked out many things that took a trained eye to notice, and told us about them and how he’d fix it up. He could have easily just pretend it wasn’t there and we wouldn’t know any better so we really appreciate him going out of his way to spot these things. He had a great rapport with all the contractors as well, and they worked together both quickly and efficiently on the trades days which were scheduled. Another great thing was during our 11-month inspection, he made it clear to us that just because the last walkthrough was done, doesn’t mean we can’t contact him anymore with questions and that he is always willing to help. This made us feel that everyone was very committed to leaving a lasting impression on us, and were constantly going over and above to provide a quality home that customers would be satisfied with.

In conclusion, we would like to thank everyone at Dolce Vita for the great experience. We love our new home and have been recommending Dolce Vita to everyone we know!

I will happily use Dolce again and will (and have) recommended them to family and friends. I often sit in my living room and look around and think to myself how proud I am of what we built and how beautiful our home is.

Jessica and evan were outstanding in helping me to resolve issues. I was glad that very few things needed fixing to begin with.

Everything was petty good overall, but there are a few things that need t be fixed that are taking a long time. The front porch is annoying because every time we walk on it it makes a weird sound. Overall the craftsman ship was good, the house was well built.

Sales team was awesome to deal with.

Buying a first home and the builder was really helpful. They helped us to et the home we wanted within our budget,. People were really honest even with upgrades. They weren't trying to trick us into anything. We are really happy with our experience.

They are good builder overall. I have met the owner a couple times and he is a good guy.

The overall experience has been good. I have no issue with the builder. If they resolve my concrete issue it will be all good. If I actually built the house I would change some outlets and switches but I bought a spec home. It would have been nice to flick a switch to turn on my Christmas lights rather than going outside to plug them in.

It was a good experience in general.

We are absolutely pleased with the outstanding service received.

in the process of selecting appliances, I would recommend that colour will be included int the specification. We had the bad experience of what we thought we selected as upgrade, that is in colour too was not the one installed in the home because there was no colour specified in the paperworks.

Very Satisfied. When having any concerns Dolce Vita responded right away and set up times with construction workers right away. Overall very happy with our new Home.

Everyone working for Dolce Vita is very friendly and helpful from the first day looking at the Show home till we moved into our Home. We love our House and would always recommend to Friends and Family.

I have a great experience so far, they meet my expectation.

We were very happy with Darren our sales rep kept us in the loop and helped us out and gave us helpful suggestions. Entire Dolce family we met were all very helpful and professional. Nice to deal with

We have had a phenomenal experience building with Dolce Vita. All staff that we have dealt with have been professional, knowledgeable and friendly. There was excellent communication throughout the entire process. We loved the update photos that were sent to us during construction. One person told me that they don’t put anything in the home that they wouldn’t want in their own homes, and I believe this. We have been so so pleased.

I had a great experience with Dolce Vita! Very good service and friendly staff! I would recommend you to anyone who would like to buy a new home! Thanks again for everything!

overall very good experience, minor deficiencies.

overall they are a good builder

The whole team at Dolce Vita was excellent to deal with from the start to finish in building our home! Big thanks to Evan, Carson and Jessica in taking good care of any deficiencies that came up! Thxs

If you could simplify monthly maintenance checkups for our homes. Otherwise satisfied with how my home has been built. Good quality. Thank you.

Our had been a great experience. Jenna Rideout and Evan were great to work with and made everything as easy as possible for us.

Its a perfect starter home. looks and feels great, we appreciate Dolce Vita as a builder and do spread the word as the Best Builder in Town. definitely our next house would be by Dolce Vita. My only concern was regarding my property Tax, i have been said to pay in full to City of Edmonton and later we can discuss in detail which i never got updated about it later.

Taking a bit longer for a couple of things to get fixed but they are all nice people.

I am very happy with the home and we would recommend them to anyone. We have actually been recommending them.

The response time of the customer service to deficiencies is spontaneous, really appreciate this.

The overall experience to purchase and build the house with Dolce Vita was excellent. I love getting pictures of the home to see the progress. Sales team were also very accommodating with requests to view the home during the construction phase. If I had concerns post-possession, Jessica Reimer, my client care administrator was quick to respond. I am very pleased with the overall quality and aesthetics of my modern home.

A leak from our ensure shower caused quite an inconvenience these last 3 months, but Evan Luke, Jessica Reimer, Patrick (site supervisor), Jason from Icon, Craig's plumbing, Karjohn drywall, the ceiling texture company, Tiger Electric, the painters and everyone else who has had to participate in the fix have been great.
The only thing we weren't impressed with was the tile guy, who made error after error. We had to have him redo his work time and time again, and it really stood out quality wise (ie. poorly) compared to all the other high quality work on our home.
Aside from the tile issues and the unfortunate shower leak, we have been very pleased. Evan Luke, Patrick and Jessica have been outstanding.

Good to work with. Our project manager was really good too.

Despite the small crevasses which the builder says is not a warrantable issue, which we disagree, we are very satisfied with our home 100 percent and have recommended Dolce Vita to our family and friends.

Darrell Rose has been extremely helpful and patient in the choises that we have made to date for our new home.

Their sales team are very good. They do things on time and response is very fast. When we call they pick and efficient. So far so good I appreciate Dolce

I am really happy and proud the amount of work they have done for us during our moved in. I would like to thanks each and everyone for their support and help on our transition. Thank you.

They have been amazing from start to finish, great customer service. To this day they have been amazing with us.

It was my first ever home and I am feeling lucky that builder is one of best builders and provide quality homes.

Dolce has been very professional and we appreciate that they came into a very unique environment to help rebuild from the wildfire. They have been very flexible in helping do what will progress the insurance claim in a professional manner, without skipping any required steps or documents. Every step of our re-build was done with quality first. Brian has displayed consistent quality and extremely high level of professionalism in the build. The Dolce staff was very responsive when contacted even after hours or on weekends.

The whole experience has been great! The first time we saw the home with Caroline was great she was very friendly, not pushy at all and once we decided we wanted to buy it she made it all happen for us and answered all my questions throughout the whole process whether it was by email or phone she would always get back to me right away. Same with Shane. Once we moved in, Jenna answered all our questions and when we had a couple issues with our appliances, she made sure it got dealt with right away. I don't remember all the names but everyone that came to fix things, inspect, drop stuff off, etc. were just great. Super friendly and helpful. I've heard horror stories about builders but I would recommend Dolce Vita to anyone.

If i were to buy another house I would buy it from Dolce Vita.

Overall, our experience was good with Dolce Vita Homes. Our only issue was we had one appointment that was not scheduled after confirmation with our client care administrator regarding our 11 month warranty items.

Congratulations Dolce Vita you have assembled an excellent team. From our first meeting with Feisal To my most recent meeting with Evan there is nothing but positive with the support I have received. Your employees are professional, approachable and caring. They have helped in so many ways and I am truly appreciative of all their efforts. I am extremely happy to have chosen Dolce Vita.

This is the first new home we have had built. We are very happy with all aspects of the process, from sales representatives through to customer care representatives. We have none of the nightmares some of our friends have experienced during new home builds. Job well done Dolce Vita.

Caroline Bliss our saleswoman was excellent, she gave great advice and walked us through the process easily. She was always available and returned emails promptly.

We are very pleased with our home, very few one year maintenance issues, minor in nature. Service was quick and the quality excellent.

We have been very satisfied with resolving any problem we have had. Workmen are very prompt and professional.
We would really like the water issue in the garage taken care of.

Looking to sell and purchase again. Dolce Vita will be the first homes I look at.

We may have bought other upgrades if we would have known about some of the options - probably just as well we didn't ;)

I have been extremely pleased with our entire team - everyone has gone above and beyond; from answering my questions to helping me deliver a gift for my honey on possession day ! Evan took away any stress I would have had on trade day ; and Carson helped me get a present to my home on possession day (with help from Fiesel)

Everyone has been great.

"Dolce Vita are beautiful homes with great pride behind their work. I would recommend them to anyone.
Customer service is great. Thank you for the house I can call home."

The whole Dolce Vita team have been absolutely wonderful to deal with before buy and after our home was purchased and the follow through with all inspections and any questions we needed answered

Friendly services and quickly response when I needed.

"Firstly, I would like to give thanks to Juliana and Darryl again at the Bellavista sales home, as their help in the whole process was indispensable. Would definitely recommend this knowledgeable team to any home buyers.

There were a few things that occurred in the first few weeks that I feel should have been tested beforehand, such as the slipped value, closet door handle not screwed in, etc. However, they were fairly quick fixes and were addressed in a timely manner so it wasn't really a problem.

Carson (initial walkthrough) and Evan (2 month walkthrough) were both great, and addressed any concerns and problems we had with their expert knowledge and skill. The trades date was very efficient, and Dolce Vita appears to hire reputable tradesmen, as they all performed their duties with detail and care.

One of the things I would note for improvement is the fact that we did not receive a blueprint of our driveway/walkway, and the dimensions. Our walkway from the driveway to the door path seems a bit short, and numerous people rolled their ankles from falling into the pit when moving in. We were told that this was the correct length per the designs but we never really saw them beforehand, or we would have changed that for sure to prevent this hazard."

It's been a great experience. I want to thank the whole Dolce Vita team. I am really happy to be part of the Dolce Vita team.

This is our second house with Dolce Vita and we would build a third.

The lady who has been our contact person has been amazing and very helpful. She always explains things thoroughly, and really helps us out. Dolce Vita Homes is very good, and I would not hesitate to build with them again.

They are great. It was our first home. They gave us all the info and knowledge to help us make our decisions. The only problem was the outside cleanliness. The shingles on the roof, there is cement on them like someone walked through wet cement and then went on the roof.

Jonas was a pleasure to deal with. The sales office was always kind and friendly. Everyone kept us up to date, we never had to ask.

There were some problems with the home when we moved in but they are working on them. So far we are pretty happy with the builder.

I purchased a SPEC home so I was unable to select my interiors, but I love what was chosen. Sales was amazing to deal with. Evan did my warranty walk through and was there on my trades day, he made sure all trades were there and was also amazing to deal with.

"Dolce vita has been a great company to purchase our home from. They are extremely professional courteous and I feel they genuinely cared about my family and our investment. Would definitely recommend Dolce Vita to anyone looking to buy a home they will love. From the moment we walked into a show home till the day we took possession of our home this builder has been nothing but professional on every level.
Best rating I can give."

Our home was built on time and I was very happy about that. The carpet I choose was not the best quality, and is still pulling. I feel the options for paint as well were not the best quality. Other than that our home is a really good quality home, and we are very happy overall.

"The Dolce Vita team was absolutely amazing to work with!! They were so responsive, courteous and were willing to help me with every concern I had! They always worked hard to find me an answer!!

I would recommend Dolce Vita to everyone and I will buy my next house from them as well!!!"

Everything was very good in the sales part and we are very satisfied with our home. The only thing is when our dishwasher was not working I tried contacting them, and they didn't bother to contact me back.

I am very satisfied with my house and will recommend and give referral to friends and family members and the general public.

This is the second time we have built with Dolce Vita and we are very happy with them. Our main concerns are the people that they hire., The drywall quality wasn't the quality that we had before. When you start to pay trades by house you start to loose quality. I know that they will take care of the outstanding issues. I think that they take pride in their homes no matter what type of home you move into. Dealing with the people at the head office We have never had any concern dealing with them.

Most of the time the experience was great, I would definitely do it again. Great team, very informative and easy to talk to. Customer satisfaction is very high.

"Lisa was great and very knowledgeable and very helpful and ready to meet and discuss and find solution till you were satisfied . I would 100% recommend her if my friends or family want to buy house in Hills of Charlesworth .
I would also like to mention that the girl in Design centre was superb, never rushed and got in detail about your selection and made sure you liked it and we had to get 3 appointments it took a bit longer for us to make up our minds.
Heather also update us on the construction activity when Lisa was not around .

Overall OUR Experience with Dolce Vita Homes was, if we built home again it will defiantly be with you.

We are very excited about this house Thanks your Lisa for making the process feel so smooth & Exciting

Thanks

Ronit & Manisha"

Heather and Curtis have been amazing with our purchase process to this point. Extremely knowledgeable and very comfortable to deal with. As this is the first time we have ever built a new home, they have walked us through the process explaining the different phases of building through to possession.

It has been a while since we moved in, about a year now. My general impression was you have to realize it's human beings building your home and it won't be perfect. Compared to the experiences we hear people go through with different builders, we are very happy with the experience we had and we would build with Dolce Vita again.

Overall experience was great. The quality of the building was great. The sales person was great. She made the experience comfortable and help me build my dream home.

"The biggest thing we appreciated about building with Dolce Vita was the hospitality. The team was warm & engaging through the whole process. Everyone was patient and it felt like they were there to ensure we received the home we wanted! Everyone was helpful and it made the process enjoyable vs a burden.

My only feedback is it's very hard to make some of the appointments with electrical, etc as it's all Mon - Fri and closed by 5. Even if they were open till 6 or a few hours on the weekend it would make it a lot more convenient. It's not always the easiest for a couple to take time off together in afternoons / mornings to meet with trades.

Otherwise thank you!"

We found the staff very knowledgable about their product. All are very professional and personable and easy to approach and talk about any concern we may have. Our experience of the staff is very positive. We are in love with our home and will continue to be for many years to come.