Corporate Head Office

283 Burnt Park Drive
Red Deer County, AB T4S 0K7
T (403) 343-6480
F (403) 342-6599

Overall Customer Reviews

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7.2 Stars Rating
321 Customer Reviews
Click Here To Write A Review

Profile

A new home is likely one of the largest investments you’ll ever make, so it makes sense to trust one of Alberta’s few certified Master Builders. But it’s also the place where you’ll build a lifetime of memories, and that should be why your first choice is Abbey Master Builder.

We’ve been helping new homebuyers realize their dreams for nearly 35 years and we understand that building a quality home starts with you, our customer. At Abbey, your vision is our inspiration.

We’ll guide you through the building process, and we’ll work closely with you from the initial meeting to the day you take possession and throughout your new home’s extensive warranty period.

It all begins when you sit down with one of our trained Home Consultants. You can rely on their expertise to help you select and personalize a floor plan that meets your family’s unique needs, while our professional Colour Consultant will help to ensure your new home reflects your individual style.

Recent Awards

  • 2016 CHBA-CA Awards of Excellence in Housing Winner in the Following Categories: Best New Home Between $225,000 - $259,999 , Best New Home Between $260,000 - $299,999
  • We received the 25 Year Member Recognition Award from the Alberta New Home Warranty Program in 2015
  • In 2015, Abbey was a finalist in 5 categories at the CHBA-CA Awards of Excellence in Housing
  • In May 2014, Abbey was a finalist in 2 categories from the CHBA-CA Awards of Excellence in Housing Gala
  • In September 2014 Abbey won the CHBA-Alberta Award for Excellence in Housing in the category of Multi-family Apartment Over $325,000.
  • In 2013, Abbey was a finalist in 2 categories from the CHBA-CA Awards of Excellence in Housing Gala
  • In 2012, Abbey was the finalist in 4 categories and won for the Best New Multi Family Home - Townhouse Style Under $199,999 from the CHBA-Central Alberta Awards of Excellence Housing

Communities

Customer Reviews

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By: Confidential
Apr 2024
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The team at Abbey Platinum is the best team for building houses. Everyone from the designer, to site supervisors, to administration are true professionals. Building this house was the best experience Ive had in a long time. I look forward to building more houses with this wonderful team.
By: Confidential
Apr 2024
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The team is top notch. Communication through every step was high and precise. The team working at Abbey Platinum are true professionals and I am extremely happy with my new home.
By: Confidential
Apr 2024
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very friendly and were so help getting me what I wanted in a home.
By: Confidential
Mar 2024
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Steve has been very attentive and I feel supported by his help and answers to questions.
By: Confidential
Dec 2023
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My interactions with the sales rep Gerald. He was reliable, he communicated every step in the process and was very transparent and easy to talk to.
By: Confidential
Dec 2023
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nice people very helpful
By: Confidential
Dec 2023
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great team and company to work with
By: Confidential
Dec 2023
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made me feel like Family and very helpful through out. great experience would build with them again
By: Confidential
Oct 2023
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friendly and knowable people very helpful through out the build
By: Confidential
Oct 2023
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very nice company to deal with and am happy with my new home and would recommend Abbey Platinum to all my friends
By: Confidential
Oct 2022
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great company and built me and amazing home
By: Confidential
Oct 2022
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Great home builder and carried about my needs and wants. built an amazing home for me and my family
By: Confidential
Oct 2022
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Great home builder and carried about my needs and wants. built an amazing home for me and my family
By: Confidential
Oct 2022
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Great home builder and carried about my needs and wants. built an amazing home for me and my family
By: Confidential
Jul 2022
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Overall home buying experience was good. Steven was very helpful and always answered all the questions. Resolved issues after buying very efficiently.
By: Confidential
Jul 2022
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Great quality work, professional helpful service, Steve put our minds at ease throughout the entire after possession service items.
By: Confidential
Jun 2022
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All staff were very easy to talk with. Always friendly and patient with our questions. Staff explained procedures clearly.
By: Confidential
Jun 2022
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Everything!! From the sale team to the head office people to the service peopleHat off to Steve the supervisor! Very good person in his position dies his job well. Abbey homes is lucky to have a great person on there team
By: Confidential
May 2022
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Doug was amazing to work with, it really felt like he was there for us and helped us any way he could. Would highly recommend Doug as a sales consultant!!
By: Confidential
Apr 2022
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The fact that they did what they said they were going to do.
By: Confidential
Feb 2022
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We are very happy with our home, as everyone was lovely to deal with. We are glad that our frustrations were dealt with. We were told steps were taken to help future clients who might end up in the same situation. We would build another home with Abbey Platinum in the future but till then we will recommended Abbey Platinum to any friends and family who are looking for a builder.
By: Confidential
Feb 2022
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Abbey was responsive to our questions and found innovative solutions to meet our needs
By: Confidential
Feb 2022
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I did not build with them I purchased a built home the sale was quick fast and I feel I got a good price
By: Confidential
Jan 2022
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Everything!
By: Confidential
Jan 2022
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The quality of the build.
By: Confidential
Dec 2021
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they were able to find me the right house and town to build in felt like part of family
By: Confidential
Dec 2021
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they think of everything you need for your house. great people
By: Confidential
Dec 2021
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when people come to my home they can stop saying how beautiful it is. they care about my family's needs
By: Confidential
Dec 2021
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when people come to my home they can stop saying how beautiful it is
By: Confidential
Aug 2021
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The people that work there
By: Confidential
Aug 2021
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They went over and above for me and made what was a stressful time much easier. I have and will continue to recommend them to all of my friends for building!
By: Confidential
Jul 2021
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Very approachable and open
By: Confidential
Jul 2021
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I received great service from Steve. All my questions and concerns were answered accurately. I like the house and location overall.
By: Confidential
Jul 2021
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Friendly, knowledgeable people! Very well built home! We really enjoyed all the building stages of our home!
By: Confidential
May 2021
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Site supervisor (Eddie) was excellent to deal with and was on top of everything throughout the build. Manager (Mindy) was very helpful through the design and selections process and a pleasure to work with.
By: Confidential
May 2021
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Abbey employees were very responsive to all concerns and ensured our home was in great shape during our first year!
By: Confidential
Mar 2021
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There were easy to talk to, listening to our ideas, and making our ideas a reality. Most of the time got back to use in a timely manner, and always help with issues that arose.
By: Confidential
Feb 2021
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Everyone was pretty friendly
By: Confidential
Aug 2020
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They were incredibly prompt with responses and when things came up that were unexpected they made sure to explain everything to me outlining why that change was needed.
By: Confidential
Jun 2020
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Always available and quick response. Good communication.
By: Confidential
May 2020
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They were communicative and responsive to our needs. The home we purchased is one that we are proud to live in!
By: Confidential
May 2020
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They delivered what they promised. Their after sales service and communication was excellent.
By: Confidential
Mar 2020
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The ability to have a guaranteed purchase on our existing house giving us peace of mind and less stress during our build.
By: Confidential
Jan 2020
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We liked our Sale rep the most.
By: Confidential
Dec 2019
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Rdonda she went above and beyond she is amazing its my first home
By: Confidential
Dec 2019
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Very friendly, willing, very respectful and professional to work with.
By: Confidential
Oct 2019
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We like the most about our experience w/Abbey,they have an honest discussion and every details agreed and gave us much info.about the processing and also gave us advice and provide brochures for ideas but .this helps by searching out what we like.this helps our budgets and gave us also good advice.It’s worth investing in for now and the future and for the way we want to live.
By: Confidential
Oct 2019
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Everyone was phenomenal to work with, but Mindy went above and beyond to take care of us when we had some bumps in the road. Thank you!
By: Confidential
Jun 2019
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Steve was great to deal with helpful and accommodating for warranty issues.