Corporate Head Office

574 39 St N #9
Lethbridge, AB T1H 6Y2
T 403.327.9010
F 403.327.9049

Overall Customer Reviews

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8.6 Stars Rating
73 Customer Reviews
Click Here To Write A Review

Profile

As a home buyer, you want someone who cares about your home as much as you do. As home-owners, parents and members of this community, you can be sure we want the best for you because that’s what we want for our family.

With a background in farming and a variety of business ventures, Mike and Val Lowen decided to become home builders after living in Lethbridge for over a decade. Another ten years in, they’ve built a business they are proud of. After years of raising kids and having multiple generations living together in one house, Mike and Val know how important it is to have a quality living space to call home. The Lowens bring this welcoming, family-oriented style to each house they build.

From early on, Mike and Val have had a desire to invest in people. They genuinely care about their product and work hard to ensure your greatest satisfaction throughout the home building process. With every job they invest time and personal attention to make sure your house meets their standards of excellence. Building a home is about more than just contractors and schedules; it’s about passion – passion for families and the people that make up those families. The Lowens share this devotion. This is why their reputation in customer service is outstanding.

At Van Arbor we want to provide you with one of the most important things in life: a solid investment that will continue giving back for years to come- for your children’s children to enjoy! Because it’s more than just a house – it’s a comfortable, cozy shelter from the storm.

Communities

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Customer Reviews

Click Here To Write A Review
By: Brendan
August 2017
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Very satisfied with the quality and service that has been provided by Van Arbor. If for some reason we need to upgrade, they will be our first call.
By: Joseph
July 2017
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It's been great! We will definitely consider building our next house with Van Arbor.
By: Kerri
January 2017
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"Prior to possession, it was noted that the seams in the carpet were an issue. The seam primarily in question was not really fixed prior to my possession. After move-in, I made note of it to Ryan (as well as a 'bubble' in the carpet in the staircase). Almost three months later, I still have not heard from the flooring company or know of any resolution of rate situation.

Will is an asset to Van Arbor. He is professional, prompt, and personable. He follows up with me, takes time to answer my questions about my new home, and is thorough.

Please have more phone jacks in your homes! As I only have one, I have had numerous problems with phone and wi-fi services. Even one per floor would be an improvement and would help to circumvent many issues.

I gave a lower grade for house cleanliness due to the state of the bathrooms, floors, etc, when I took possession. However, Van Arbor kindly pushed my possession date up - to accommodate my request. I would like to think that the house would have been cleaner had they been given more time to prep for that.

Overall, I really like my home."
By: Joseph
January 2017
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Van Arbor homes were the first houses we could really see ourselves living in when we were doing our search. Val did a great job selling us on the features of the home and once we were inside we didn't want to leave!
By: Wendi
January 2017
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I loved working with them. Great people. Superior quality.
By: Dina
January 2017
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Would recommend Van Arobor Home Builder and their homes to everyone as the service and the quality of the homes are amazing. Might have to work a little bit on their sub-contractors efficiency but over all awesome experience with this builder. Mike and Val Lowen are just super friendly and easy to work with, and they take pride in the homes that they build. They take it personally any issues that you might have and that need resolving in your new house, and they ensure it gets done quickly and efficiently. Love them and Van Arbor Homes...
By: Adel
January 2017
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We would like to thank the builder for the continuous support through the the first year and years to come.
By: Jackson
January 2017
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It was a great experience and I would highly recommend Van Arbor.
By: Joice
January 2017
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Great experience! We feel happy that we made the right choice by buying a van arbor home.
By: Rick
January 2017
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In general the house is wonderful - only minor details were issues that became apparent after moving in (fridge doors crooked, bathroom sink pipe fixtures not fixed to the wall, and paint smushed onto the carpet after re-painting, loose front door window fitting where air streams lightly through to name a few). The company rep was very friendly and very easy to work with. He answered questions and provided support in the process.
By: Toshiro
January 2017
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Team is experienced, knowledgeable and have excellent after care. It is too bad that the craftsmanship of the contractors are no difference with other builds but Van Arbor's after care covers most of it as long as I mention. The only disappointment is they need to understand some mistakes that they made, money back won't be able to make customers happy such as pot lights turned flash fixture and says "I'm sorry but fortunately the cost was not included so you did not pay for it!". They need to understand that's not the point. I would rather pay to get done but it's too late or will cost a lot. Other mistake that I have paid for is not even paid back yet after 2 month.
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