Corporate Head Office

Tamarack Homes
3187 Albion Road South
Ottawa, ON
K1V 8Y3

T (613) 739-2919

Overall Customer Reviews

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7.6 Stars Rating
2762 Customer Reviews
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Profile

Ottawa, Ontario – Over 60 years ago, Harold Taggart decided to build exceptional homes. Traveling through those communities six decades later, you can still see the enduring pride of ownership inspired by a man who set high standards in quality construction and customer satisfaction.

Today, Tamarack has taken customer service to a new level in Ottawa, Kanata, Stittsville, and Kingston with over 400 new housing starts per year. Tamarack is building communities, one home at a time. Tamarack builds for the lifestyle of the future. An open concept first floor so you can interact with your family from anywhere in the room. Family areas instead of formal living rooms. Increased opportunity to customize your home. This is Tamarack.

Six decades from now, you will see that Taggart-inspired pride of ownership in the homes Tamarack is building today. Innovative designs. Quality craftsmanship. Attention to detail. These are the hallmarks of a Tamarack home.

Recent Awards

  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • 2015 Home Owner Mark Of Excellence Gold Winner

Communities












Customer Reviews

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By: CHANTALE
October 2018
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Overall it was good. Some thing took a bit longer but things were generally good. Sometimes I would have to follow up once or twice but they got around to things. Even with the inspection, everything was good.
By: Armand
September 2018
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1. On demand hot water tank is very poor - would have greatly preferred traditional hot water tank without long-term contract
2. From the inside of the house, the patio door should never open up from the left to the right. Only a tiny little sofa can be placed along that wall that is adjacent to the master bedroom.
3. Air conditioner should have been on the side of the house - poor use of small back yard.
4. No options were given for the glass front door. We lived in a fish bowl until we found a company to replace the glass insert.
5. Do not like the standard tap fixtures and sinks. Sinks are too small.
6. Light fixtures look like nipples (too large for the space). Surely you can find something better than that.
7. Not happy with Concept Home theatre design. We asked to have wiring behind the fireplace for the cablevision and we can't get the wiring through. We had 2 inspectors look at it and it's been over 3 months and it's still not fixed.
By: Tim
September 2018
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I would like to understand how to get items under warranty fixed sooner than having to wait for the Tarion timeframes as some items can not wait.
There are some grading issues with my property which I would like to address Before winter as they may cause water pooling around my foundation.
Tamarack’s prices on certain upgrades are excessive on some items. Example: kitchen jobs at $17+ with Tamarack when I can order the exact same item (brand and model) for $5.
On the other hand, I am happy went back to some better quality items such as the Mirage wood floors.
By: Yan
September 2018
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We absolutely love our home and our location and have had no issues with the builder. If we could change anything, it would be the windows - we would prefer if we had the ability to open them on both sides and not only one.
By: Nancy
September 2018
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Ask them to have a bigger driveway (I cannot park more than 2 cars), I would ask them not to install the standard paper toilet holders (poor quality and doesn't fit any kind of toilet paper) and especially not on a cabinet. Poor communication regarding when the grass and driveway will be completed.....we didn't know where to put the cars in case they come when we are not at home.....and it is still the case because the driveway is not complete. Finally, I don't received response to my question like paint on my basement that needs to be redone.....
By: Andelka
September 2018
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Excellent service by Mrs. Mendy Mason and big thank you to her.
By: Markus
September 2018
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Given more updates of construction process. Offer inspections during construction process.
By: Genevieve
September 2018
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Sales centre process is very efficient. Appreciated the quick responses to any queries. Thank you to the team.

Design centre staff were very welcoming. They were helpful and very responsive to requests for additional product information and/or installation options. I appreciated the suggestions and options provided both in meetings and in follow up correspondence.

Having online access to photos of the main choice boards on display at the Design Centre would be a useful companion resource to the option catalogue as one goes through the selection process.

Thank you.
By: Joseph
August 2018
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To be honest, the entire process was thorough and excellent.
By: NICOLE
August 2018
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Jaime bien la maison où je suis cest sûr jai mis des extra dans ma maison a ma satisfaction - Translation. I like my house where I am and I surely put in extras in my home to my satisfaction.
By: David
August 2018
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the sales and design centre were absolutely fantastic, nothing to be changed here
By: Mohanathas
July 2018
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We like everything about Tamarack. They help us.
By: Laura
July 2018
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The every single one of your staff are simply amazing! From the very first email to our latest appointment we felt at ease with the process and how knowledgeable every person was that we talked to. No improvements required in that department they exceeded our expectations.

The design centre was an amazing candy store of options. It was a bit overwhelming at first. As you have so many options, it would be nice to see all of the standard finishes together so that it is easy to see what they are. It would be especially helpful in the tile area if they were organized by upgrade level.

At the model homes we know you provide a great list of what is included as a standard and what is an upgraded feature as visual people if something in the model home like the stickers you use in the design centre to help identify that what we were seeing was or wasn't included for some of the finishing touches we would have found that helpful.

The experience we have been having overall is incredible we are so happy with our purchase of a Tamarack home.
By: Margaret
July 2018
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We were very happy with the design process. If anything, it would be great to be in the model picking the selections but I understand how difficult that would be.
By: Fatima
July 2018
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Everything good
By: Margaret
June 2018
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Would not change a thing the designer I had by the name of Ms. Knuth was outstanding and Noella Francouer from the sales centre at Cardinal Creek has been outstanding and so has her team
By: Nagesh
June 2018
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They excel in what they do especially Louise Weager,Darlene, Rachelle, they are an asset to Tamarack
By: Coralie
June 2018
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all staff contact has been ideal
By: Krishnakant
June 2018
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All good
By: Giles
June 2018
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It is a detailed process so I don't think there is anything to improve.
By: MELVYN
June 2018
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The cabinets in the kitchen are not deep enough to accommodate normal diner plates. I would say they are below standard size. Also, it would have been nice if the Battery pack for the Fireplaces would have been put together instead of being place in the rack by the furnace. Other than that I am relatively please and happy with my home. As of today I am selling my home as my Daughter and I purchasing another Tamarack home ( St James) to be completed sometime next May. This would indicate the level of my satisfaction along with my daughter for the Tamarack constructed home. Needless to say the ladies at the Sales Centre at the Cardinal Creek Office are simply fantastic and very helpful.
By: Harinder
June 2018
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The sales representative did a great job!
By: Gao
June 2018
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Pretty good all positive.
By: Mouaz
May 2018
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Thank you.
This is my second home from Tamarck.
By: Sandra
May 2018
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So far it was a good experience. Good service and we are happy with our home.
By: Chiragkumar
May 2018
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Service is very good
By: Roohneet
May 2018
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I loved the customer service experience I had with Tamarack. The only thing I would of preferred is more of a simpler pricing list for the design center. the catalogue that is provided is long, confusing and we did not utilize it at all.
By: Kunal
April 2018
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Everything is almost perfect.
By: Yi
April 2018
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An obvious omission during the sales process is the lack of explanation of the water tank rental agreement. This could been explained in more detail.
By: Martina
April 2018
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Fully satisfied
By: Danny
April 2018
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To be able to buy material ourselves as some pricing are just overwhelming
By: Paul
April 2018
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from my experience, i wouldn't change anything...i found Noella in the Sales centre to be exceptional knowledgeable and Kim was incredibily helpful. i hope you will have a survey to complete after have possession of the home to provide feedback as to whether all the specific modifications we asked for were accurately followed. i am sure they will be but would like to be able to give that positive feedback if applicable as well
By: Nevenya
March 2018
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Everyone during the process was helpful and made sure they were able to prepare my home, and fix everything during the pre-inspection delivery in a timely manner to make sure I entered my house happy and satisfied. They really care about their clients and exceed their expectations. I don't think I would change anything about the service as Tamarack Homes gives an excellent customer service experience.
By: Barbara
March 2018
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Our service experience has been amazing, from beginning to end including the service people who completed PDI deficiencies. We are so happy that we bought a Tamarack and will continue to recommend and praise them to everyone we know!! We are 100% happy with our home and right now can't think of a thing we would change.
By: Kesavan
March 2018
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Can't think of any. All the staff were so pleasant.
By: Hua
March 2018
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Sales and design centre are good, nothing needs to be changed
By: KURT
February 2018
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Great home all around. Service on repairs was incredibly quick and well done. If there is any way to provide eaves trophs as an upgrade, do it. I don’t think anyone would not pay extra for that.
By: Jeffrey
February 2018
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The builder has a good reputation but we were quite disappointed with the quality of paint and drywall. The way they scheduled things, we have to cover and move all of our furniture every time thee was an appointment. I found the paint quality very poor and they drywall was OK at best. With the paint, we are probably going to repaint the house within the next two or three years.

There were some PDI items that we identified that have taken three months to have fixed, they sent the wrong trade to fix one of the items. They sent the wrong trade for the puck lights for the under cabinet lighting fixture. This was a very expensive upgrade and we expected it to have been fixed before we moved in.

Overall everything else was OK
By: Inderpreet
February 2018
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One thing I would recommend Tamarack is that the customer should be explained in details about the cost of an upgrade. Since the upgrades are very expensive, a clear explanation Ex: Rate/price per sq ft etc or whichever units are applicable to the Upgrade should be provided to the customer rather than just quoting a price which is like a shocker for the client. Overall Great experience. Would highly recommend to others.
By: Nagalingam
February 2018
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Great job guys!
By: Ribhi
February 2018
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Nothing, you have an amazing team ! Louise, Darlene and Lisa. The team at the design centre is wonderful too.

Louise's help, friendliness, honesty and flexibility; a major factor in us deciding on tamarack over other builders.
By: Brigitte
January 2018
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I love it!!!!
By: Gowridevi
January 2018
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We were happy with all the process.
By: Jocelyn
January 2018
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We have had a major issue with insulation in our front door, back patio door and basement. I have been beyond pleased dealing with Carla Mason to have these issues resolved, considering the extremely cold weather. She has been professional and courteous, and was able to have someone look at the issue in a prompt manner, prior to having the rest of our 30 day items completed. We had someone come out today to fix the issues we had with the door, and we are grateful to Carla and the Tamarack contractors/staff!
We are very happy with Tamarack and have referred the company to friends of ours who will be closing on their new home in the summer. In our opinion, Tamarack are at the top of their game. We are the proud owners of our second Tamarack home and we will continue to buy Tamarack! :)
By: Ghisline
January 2018
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C'a pris beacoup de temps pour construire ma masion depuis Avril jusqu'a janvier
By: Yasotha
December 2017
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Jaquiline Collier the sales rep was extremely helpful. She is very honest and went out of the way to help me and my Brother in lawand we bought 3 houses because of her service and excellent knowledgable service with caring.
I was refering other clients too.
I want to see people like her in the industry to help people.
By: Sereen
December 2017
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all is great thanks
By: Marie-Andree
December 2017
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Very good experience thanks to Noella, Kim and Ewa.
By: Natalie
November 2017
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nothing...the team was very responsive with any issues we have had.
some items to ensure better build would be:
- tissue paper holders in the bathrooms don't hold majority of TP rolls; most people I have spoken with have identified this as their biggest issue
- hood range vent very noisey, builder should offer option of covered hood range vent.
By: Paul
November 2017
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If it wasnt for the cost to upgrade, we would have opted to not have any carpet in our home. However, we are satisfied with the carpet we chose. The location of the faucet to the soaker tub in the master onsuite makes it difficult to get in and out of the tub. The ceramic finish around the tub is wide and makes it difficult also to get in and out of the tub. All in all, we are happy with our home. Tks
By: Christopher
November 2017
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We love our home, and so far the experience with the Tamarack team has been exceptional.
By: Wayne
November 2017
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We are extremely happy with the design and function of our Tamarack home (Quail). We had to have the stove oven installed in the left wall as we advised that it should not be installed over the infrared burners of the stove top. The location of the wall oven works well and this is a more convenient location for it.
By: Mohanathas
November 2017
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I wouldn't change anything; the sales and design centre processes were great!
By: Christopher
November 2017
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I can't think of anything right now.
By: Julie
November 2017
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Great experience, Morgan was great and went out of her way to provide samples of some tiles I liked at the tile store to show them in person with the other choices I made.
By: Thennarasu
November 2017
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grass/lawn
By: Yan
November 2017
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We have had a great experience with Tamarack. I think the only thing that has us really frustrated are two repairs that have yet to be completed (though they are scheduled for today! YAY!): a window that has been broken since the PDI in our master bedroom, and two switches for fans upstairs that do not work.
By: Mary
October 2017
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I am very happy with the Tamarack team, and my home, but the only thing I would change would be the removal of the "plant stand" at the stair case. It serves no purpose except to create a bit of separation between the foyer and the living room. I'd like to send a special thanks to Deb, Marg, Charlie, Luc, Mike and especially Carla. They have all been outstanding!!!!
By: Martha
October 2017
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I don't think that I would change anything.
By: Doris
October 2017
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Very positive experience overall. Already had a chance to meet Rob, Finish Foreman who was very knowledgeable about the community.
By: PRAKASH
October 2017
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Customer service representative: I am not happy with them. They did not reply; I am still waiting for a response two- three weeks after I call. I think they should respond in a more timely manner.

The site customer service was helpful but not at the office.
By: KEYLEIGH
October 2017
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Model home should not have so many upgrades. The model home compared to what you actually get are not even close. The street has been extremely dusty and water trucks are few and far between. Other than that we love everything! Thank you!
By: ANTONIO
October 2017
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The exterior look of the homes could use a little more colour (ie. contrast) and sprucing up. Some of the design elements could be modified to make the towns look a little more sophisticated. The outside of the homes doesn't match the excellent design inside.
By: ALEXANDRA
September 2017
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Overall we had a good experience and wouldn't change anything. There were a few people along the way that I didn't have a good experience with but there we people that were very knowledgeable and helpful throughout the entire process.
By: TAYLOR
September 2017
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I love Tamarack Homes, and say nothing but good things about them to my family and friends. Very glad we chose them.
By: Patricia
September 2017
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I've been living in Barrhaven since 1990. My husband passed away in 2014, we were living in a 2 storey house in Barrhaven. It was difficult for him to get around. After he passed away, I looked for a bungalow but there was nothing that suited me. In 2016 Tamarack built bungalows, I was so happy that I bought one. I love everything about my bungalow, Tamarack built them according to seniors. I love the porch, I love the area. I love everything. l love the neighbours, we all get along and we all help each other. I just want to thank Tamarack for making my life very happy. I want to thank Mike, Carla, Debbie and Mike at the office for making my life easier. I love the area, I go for walks along the Jock River with my neighbour , its so relaxing. Thank you Tamarack.
By: Amanda
September 2017
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I would look at different exterior doors. Doors were not installed properly ( back and front) and meant that water and air came into the house. I would also look at weather sound proofing could be put in washroom walls and walls facing a busy street.
Service received was timely, although problems with our doors persisted in the first year and haven't been solved to date.
By: Christopher
September 2017
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More communication in regard to the status. I only received one e-mail to date saying the foundation was started. I drove by recently and see that they are moving along quickly though.
By: Grzegorz
August 2017
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I think the sales and design process is being managed very well
By: Cesare
August 2017
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Everything seems to work perfectly as is!
By: Daniel
August 2017
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Everything went well. There is not much to change.
By: Jocelyn
August 2017
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Nothing. I truly feel that Tamarack is at the top of their game. This is my second Tamarack home and my husband and I have been pleased both times! We are looking forward to continuing the building process! :)
By: Melissa
July 2017
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The only thing would be to have a list within the model homes of what the upgrades are (not simply identifying that the - hardwood - is an upgrade, but which one was selected) or have it readily available at the design center. It would be nice to have that information if they are upgrades you'd like to select for your new home. But that's simply a would be nice. The staff were amazing, very knowledgeable, helpful and extremely pleasant to work with.
By: Mouza
July 2017
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All is good, and I am a 100% satisfied customer.

Thank you Tamarack.
By: Baxter
July 2017
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After we committed to buying the house, there was some dicfficulty gettng us into the Design Centre before we went back home. (NL) It seems to me that the Design Centre needs to have a greater and perhaps stream-lined process for out of towners. We are retired military so we have been through this process a number of times. We recognize there are people that take months to select their options but we have also done it in a few hours. We did get in before we left and then worked with our consutant through email and to date are very satisified but the idea of leaving and having to come back just to choose options was almost a show stopper for us.
By: Jane
July 2017
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So far, everything is wonderful!
Still a few things to be done, but appt is set for July, and I am very happy.

Thanks so much!
By: Donna
June 2017
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We are delighted with our home and the service provided by Tamarack Homes and cannot think of anything we would change! We downsized considerably but realize we still have a lot of "stuff" to purge!
By: Sharon
June 2017
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Very happy with the quality and design of my home. In the year end inspection I indicated the need to have the front porch and front door painted.....this should be completed shortly.
By: CHANTALE
June 2017
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I really enjoyed the whole experience.
By: Michael
June 2017
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Very satisfied and everyone is very professional
By: Brijesh
June 2017
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All is well. I would like to suggest you one thing that they were not able to explain about the upgrades like extra window in the basement, brick in the front in triangle area . Optional upgrade list is very important for customer. Overall experience with Tamarack is amazing !!!!!!!!!
By: Michael
June 2017
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I've had a wonderful experience so far and I wouldn't change a thing. Deb in the sales center is a fantastic woman and really made this experience easy for me during a rough time.

By: CASSANDRA
May 2017
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I absolutely enjoyed both the sales and design centre processes. However, if I have to change one thing, i would say I'd like to have a bit more time with the designer at the design centre. I felt that both appointments with the designer weren't long enough. Given the size of our home, we had a huge list of selections and we had to make a couple of hasty choices towards the end of the appointments. We ended up having to follow up after the first appointment to make adjustments. The designer was very accommodating. However, this could have been avoided if we had just a bit more time with her initially. Overall, great experience. Thank you
By: ERIC
May 2017
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Everyone I met was professional and genuinely helpful. I like that the Tamarack build is smaller/more community focused over other new developments. I really enjoy nature trails and like that there is also going to be public access to the creek with pathways as part of a larger community building vision.
By: Mark
May 2017
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Nothing at all. Terrific experience from close to the end of our first year. Buy Tamarack!
By: Victor
May 2017
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We really enjoy and happy with our home
By: CHRSTINA
May 2017
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To better understand the whole process of buying a newly built home. The tamarack team, Jaqui and Carolyn, were very patient with us and helped us through the process and answered our many questions.
By: Anand
May 2017
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I can't think of anything because I have been extremely satisfied. Your customer care representative, site supervisor, home inspector and repair professional were all very helpful and knowledgeable. Probably, if you can offer more choices in landscaping (during design center stage), such as - lawn vs Stones vs Interlock etc., that would be great. For example - I would have loved to save some money on grass / lawn in backyard and spent extra to get interlock. But these are minor issues. Overall, you shouldn't fix what is not broken!
By: TAYLOR
May 2017
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Everything was pleasant, efficient and smooth!
By: KIM
May 2017
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We were very happy with our experiences with the sales centre staff.
(I only indicated '5' on the questions regarding design centre appointments because we did not make any selections as our home was fully completed before purchase).
By: FRANOCISE
April 2017
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Be more aware of the electrical, cable and bell outlet are situated otherwise every was perfect up to now.
By: KURT
April 2017
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Overall very happy. Mike who oversaw the one month repairs was exceptional and his attention to detail made us really happy as well. Only change I would recommend is a quick exterior cleanup before closing. We had pieces of construction materials in our driveway and on our lawn, and cigarette butts off on our back porch and back yard.
By: JUDITH
April 2017
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I would make sure that workmanship is at a high standard because it reflects on the builder. Sometimes workers who are not as careful and try to make short cuts on the job. My home is a wonderful design. I am especially pleased it is equipped with A/C and HRV and extra vents throughout the house. The open concept on the second floor has a warm and welcoming feel to it. Also, the balcony is just perfect.

Thank you for building such a beautiful home.
By: Maria
January 2017
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Excellent builder. Our third Tamarack Home.
By: Mallory
January 2017
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Overall, I have been happy with Tamarack. My issues have come up with some of the major repairs and people trying to "pass the buck". There often is a few meetings of going back and forth and it takes multiple meetings and requests for the items to be finalized.
By: Kimberley
November 2016
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I am very satisfied with what I chose. I wouldn't change anything.
By: Mona
November 2016
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My overall experience has been really good. I don't think I would change anything.
By: Christopher
November 2016
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Extremely satisfied and Carla, as usual, is a rockstar!
By: Guojin
October 2016
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They are doing very well. I can't think of anything specific that I would change. We are happy with Tamarack.
By: Carl
October 2016
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Merci ! Toute votre équipe fait du bon travail. Continuez de prendre soin des gens qui travaillent pour vous. Cela fait une grande différence.
By: Donald
September 2016
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Within the last few years we bought a few condos and house but this was the best customer experience we ever received. We would not hesitate to recommend this builder to our friends, family and any other people. We are very happy with our new home.

WARRANTY PROVIDER REVIEW

Tamarack Homes has 1 chargeable conciliation out of 3,056 possessions since 2003. For more information please visit www.tarion.com
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