Corporate Head Office

101, 120 Country Hills Landing NW
Calgary, AB T3K 5P3
T 403.250.1033
F 403.250.1150

Overall Customer Reviews

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7.7 Stars Rating
1328 Customer Reviews
Click Here To Write A Review

Profile

We’re a family business that builds homes for families.

Stepper Homes was born in 1956. Our founder, Rudy Stepper, emigrated from Germany to Calgary in 1953. He didn’t have much money, but he did have natural ability as a woodworker and a capacity for hard work. He built his first home in Bridgeland in 1956. Soon he was building homes all over the city for families just like his own — he married Erna and together they had Rose, Harry and Sylvia. Of course, they lived in a home they built themselves.

There are Stepper homes all over Calgary and beyond. In fact, Stepper has built family homes in over 50 neighbourhoods in every quadrant. From Mahogany in the southeast, to Panorama Hills in the northwest, from Shawnessy in the southwest to Saddle Ridge in the northeast, over 8,000 Stepper-built properties are the pride and joy of generations of homeowners.

We remember the family man and master craftsman Rudy Stepper in every home we build. He was proud to call this land his home. We love it here.

 

Recent Awards

  • H.O.M.E. Awards 2018 – Winner: Builder of Choice
  • H.O.M.E. Awards 2018 – Winner: Best Customer Experience
  • Winner - Best Sales & Information Centre St. Andrews 3 Sales Centre, Langdon BILD Calgary Region SAM Awards
  • CustomerInsight 2017 Certified Builder
  • Finalist: - Interior Decorating - Boulder Creek Estates Showhome CHBA National Awards for Housing Excellence
  • Finalist: - Best New Home - $550,000-$619,999 "The St. Andrews 3" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $425,000-$484,999 "The Hampton" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Horizon" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Cypress" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Galveston" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $275,000-$324,999 "The Valley" BILD Calgary Region SAM Awards

Communities






Customer Reviews

Click Here To Write A Review
By: Dwayne
August 2018
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Everything has been really good. In the early process when we were signing off the pricing was a bit tough to figure out the budget.
By: Mary
August 2018
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Really had a great experience with Stepper. From Buying, to the walk through, to inspection and warranty. All the designated person are awesome to deal with.
By: Michael
August 2018
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What an amazing team. We can’t thank Mary and Christie enough for all their work during our purchase. Their hard work and quick responses and ability to address all our concerns put Mariah and I at ease. They have made this experience enjoyable and it has been a pleasure to get to know them both.
By: Corey
August 2018
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Everyone at stepper homes in legacy did a great job building our dream home. Even with the developer holding lots from being released, we're happy with the over all time construction took to complete.
By: Rey
August 2018
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Happy Stepper Customer! Thank you so much.
By: Michael
August 2018
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Overall a good experience. Working with Remi and Rob was great, having them explain the way things work was a real help. Lynn and Dennis at the show home were amazing! Very friendly, and just great people to chat with.
By: Zoe
August 2018
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The ladies were fantastic and everyone who was involved was great!
By: Tyler
August 2018
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Overall it was a great experience. The people at the show home in Cochrane helped us out and answered all our questions. We will recommend to friends and familoy
By: Brett
August 2018
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Very easy to get ahold of and quick answers to questions.
By: Patrick
July 2018
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Jesse has been great at dealing with the issues we have. Just still rectifying some of them.
By: David
July 2018
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We have overall been very happy with Stepper and the quality of our home. Lynn and Dennis were great and we felt they gave us a personal experience; when we were waiting to confirm transfer of funds for bridge financing, everyone waited almost an hour after the possession time so we could get our keys; Remi and Brad and Jesse were also all great - they were easy to talk with, seemed to really care about our concerns and went above and beyond to address any issues and answer any questions and we felt they were invested in us being happy.
By: Trevor
July 2018
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Sales team is wonderful (Mary & Christie).
Jon has been great to work with. (Took some time to have a crew replace our front door frame because it was not framed correctly during initial construction--used metal not wood; don't believe it was Jon's doing for the time delay.)

Question: why do I (and my 5 neighbours) have to bring my garbage, recycling, and compost bins out to the street while our adjacent neighbours do not (they simply place them at their driveway)?

Question: is Stepper involved with the giant Canada flag... it was great having it at our traffic lights--hope one returns to proudly fly.
By: David
July 2018
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I have built several new homes and have always had the attitude that things will always go wrong but it is how they are handled that makes the difference. it`s clear to me Stepper "get it" in relation to customer service. the best compliment I can pay is if I won the lottery tomorrow i`d be calling Stepper to build my dream house.
By: Shannon
July 2018
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Everyone had been great to deal with so far
By: Anthony
July 2018
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I am extremely pleased with the quality of the house and the service from everyone involved.
By: Taylor
June 2018
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Jeremy has been really good to work with, as he makes sure that every detail is taken care of. We added a lot to the house and we anticipated that there would be issues along the way which happen in every build, but Jeremy made sure that anything out of place, was fixed quickly.
By: Laura
June 2018
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Excellent service and customer care
By: Heather
June 2018
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All the employees of Stepper that I have dealt with are very knowledgable , and great to deal with.
By: Louise
June 2018
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I felt the 1st step to the house, when I moved in was way too high and dangerous being olderr. .. So I mentioned it to Jared the construction manager and he added an extra box on the path. Then my neighbor noticed it and his was even higher than mine. It would have been nice if they did the same there.

One area that was a bit weaker was the construction clean up, still some garbage around entrance and way : 2x4' , pieces of metal..

I was however very happy to have the driveway done within 6 weeks of possession. And I am overall very satisfied with everything. Thank you very much
By: David
June 2018
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Communication and responses were super fast and cordial. Overall we have been very impressed with the pride the Stepper employees have shown in their product. From Mary and Kristie in the show-home to Jared the site supervisor and his team, to John in Service they have been top notch! Great customer service, they genuinely care about making sure we were happy with each and every step.

Thanks, David and Doreen Chidley

By: Sandra
June 2018
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Everything has been wonderful so far! Very excited to get into my new home!
By: Tim
June 2018
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So far the experience with Stepper has bin grate!
By: Malvern
June 2018
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2nd time around with them. They are doing okay. They have always been friendly
By: Michael
June 2018
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Keep on doing a good job. We are very very happy. We were looking around at other builders and really didn't find anything that we liked. We even looked at resale homes. We were about to give it a break when we found Stepper. It has been a great experience ever since.
By: Kenton
June 2018
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No.
By: Timothy
June 2018
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Outstanding level of service by Jared, Marry, Christie, and John! They were each professional, friendly, and a pleasure to work with.
By: Philip
May 2018
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The warranty process seems to be working very well.
By: Dynell
May 2018
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So far the experience with Stepper Homes has been great! Stepper Homes almost slipped by us as we were unaware of the variety of lots we could choose to stay within our budget. Tyler was very helpful, friendly and provided excellent customer service. Christine was very professional and made us feel very welcome and comfortable in our selections meeting. Looking forward to the next steps.
By: Taylor
May 2018
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Everything so far has been excellent. I couldn’t ask for a better first home buying experience.
By: Jeffrey
May 2018
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Jeff and Megan at the show home in legacy have been amazing. Both have walked me through the process I had no idea it could be this simple and easy. both have always made me feel welcome every time I come in. if Stepper had more employees like this you would never have any issues . Thanks. I am looking forward to moving into my new home.
By: Stephen
May 2018
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Friendly and knowledgeable staff.
By: Heather
May 2018
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I have owned a Stepper home 10 years ago , I would highly recommend, the one thing about Stepper is the service is amazing!!!
The staff are very knowledgeable and friendly.
Thank you for helping me find my forever home!!!
By: David
May 2018
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Steppers entire staff seem to get the fact that customers just want to be treated right, it`s an art that is being lost so it was refreshing to be dealt with so well by so many different people in the same organisation.
By: Matthew
May 2018
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Our experience with Stepper Homes has been nothing short of amazing! For being first time homeowners we weren’t sure what to expect but Stepper Homes has exceeded our expectations in all areas! From the moment we signed those papers, to monthly updates, to the day we received our keys, to now a year later, we feel so lucky to have had such an incredible group of people taking care for us (our family) and our home! Mr. John Der has been exceptional in regards to handling any of our warranty concerns! Thank you to the ENTIRE Stepper team for all your hard work and a job well done! :)

The Very Happy George Family!
By: Rachel
April 2018
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We are so thrilled with our home and we are so happy we went with Stepper! They did an amazing job and our home is flawless, I was so impressed at how it turned out and how stress free the process was. A special shout out to Stuart, he was wonderful!
By: Madison
April 2018
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Fantastic experience! I was treated like family and I felt that I could trust my builder as they were very honest and amazing people.
By: Saket
April 2018
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There is nothing to change as the process is perfect!!
By: Nicola
April 2018
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Would like to day thank you to stepper homes. Jeff, dan, josh and especially jeremy you guys go above and beyond for your customers we’re vey glad we built with you thanks
By: Rachel
April 2018
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Nothing. Jesse has been amazing and very helpful. We had a leak and he was there and had a plumber that day. The dry wall was worked on almost immediately and now we are making plans for the painters :)
By: Katelyn
April 2018
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We love our first home!
By: Jon
April 2018
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I have had a great experience with Stepper. I feel that I got excellent value with my home, and that Stepper has worked hard to ensure things are all running well. Jesse has been an exceptional contact person who responds quickly and works hard to rectify any concerns. Stepper thinks of the little things to ensure customers feel cared for (ie. maintenance labels on furnace, water heater, gas lines etc.). We would strongly recommend Stepper to family and friends.
Excellent work!
By: Brendan
April 2018
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Jared is absolutely fantastic
By: Caolan
April 2018
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The experience from beginning to end was painless and easy. We were very impressed with the Stepper team; especially with Christie, Mary, Jared and his construction crew. We felt valued and every time we came back to check in on things before move in it felt like being greeted by family. We are super happy with our home, and love the neighbourhood. Our expectations have been surpassed tenfold. We would definitely buy another Stepper home in the future, when we outgrow this one that is.
By: Sunny
April 2018
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The first floor is squeaking within the first month of possession. Customer service is good and I would definitely recommend. It is yet to be seen how they follow up on their warranty.
By: Patrick
April 2018
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It has been a very good experience to deal with Stepper Homes. We like the design features of the three townhomes and selected the one that best suits us. Meghan and Jeff were very professional, friendly, and thorough in their working with us. Thank you to both.
By: Virginia
March 2018
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We purchased a spec home and Tyler was tremendously helpful and willing to accommodate to our needs. He worked diligently with our realtor to get things done in a timely manner in order for us to move in (given a very tight schedule).
By: Stewart
March 2018
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Everything is good so far. I love it.
By: Michael
March 2018
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it was overall a really good experience.
By: Arthur
March 2018
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Everyone was very nice and very good to deal with.
By: Prince
March 2018
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Whenever there is an issue, the builder/sales rep gives you the benefit of the doubt and gives you time to sort it out. There once this time when my second down payment was dishonoured by the bank. The team (accounts and sales reps) gave me ample time to sort it out and get back to them.
By: Kyle
March 2018
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Have only submitted one thing for warranty so far and haven’t had any issues with the process yet.
By: David
March 2018
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I have had some experience dealing with builders in the past. Stepper is by far the best of the lot.
By: Robert
March 2018
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Nothing. It has worked well from start to finish.
By: Justyn
March 2018
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We haven’t had any issues with it so far. Thanks for all your hard work!
By: Kevin
March 2018
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I would not change anything.
By: Gordon
March 2018
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This is the second Stepper home that I have purchased. Mary out in Cochrane has been absolutely amazing!
By: Shannon
March 2018
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Great experience so far, Jeff and Meghan have be wonderful to deal with. All questions were answered and I feel very confident for choosing Stepper!
By: Anthony
March 2018
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Service was good, because the Salesperson (Mary) provided all answers and was extremely helpful without being pushy, but just allowed me to make up my own mind.
By: Madison
March 2018
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Fantastic! Purchased my first house from Stepper and it was just a fantastic experience. Any time I had questions or concerns they were answered right away and cleared up. This was not a stressful experience at all it was quick and easy.
i`m in love with my home. Your company builds spectacular houses! :)
By: Louise
February 2018
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Loved the townhouse at first sight, in particular the green space around the site , the lay out and most of the colour schemes available. Visits to the show homes were always pleasant and you felt welcome every time.
By: Rey
February 2018
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We truly appreciate all the kindness and patience you all have extended to us throughout all this process. Everyone on your team has been absolutely awesome beginning day 1 when we we first met Tyler W and Jeff C who warmly welcomed us at the showhome and falling in love with it, when Christine G patiently guided us through the selection process, when Josh was accomodating to our requests, when both Dan C and Sabrina greeted us with smiling faces when we borrow the key, and finally when both Stuart & Jeremy graciously made sure our dream home was everything we have hoped for. Currently, Jesse has made sure that we continuously enjoy our home with his awesome service.

We will not hesitate to recommend anyone to Stepper Homes not just because of the homes but more importantly because of the people who make the company.
By: Norley
February 2018
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Field staff were great, and were flexible to my busy work schedule and organized contractors so I wouldn't have to be home.
By: Virginia
February 2018
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We had very specific requirements on a very short timeline, but from the moment we walked into Stepper, Tyler was tremendously helpful. He worked with his colleagues to get us the answers we wanted and accommodated all our needs with a "YES can do attitude". The house we purchased has all the modern touches to it and there is good use of space. we are looking forward to living in our new place and wouldn't hesitate recommending Stepper.
By: Maria
January 2018
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Excellent customer service.
By: Warren
January 2018
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Our whole experience with Stepper Homes has been great right from the start, and because of this we highly recommend them to anybody who asks.
By: Adam
January 2018
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Mitre joints on window trim are no good. Paint always cracks at joints and repairs never look the same. The style of toilet we received is quite high. Not a fan of touch faucet. Power troweld garage slab. This has caused spalling but not enough for it to be covered under repair. And found a lack of linen closet/storage.
By: Jerico
January 2018
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all good.
By: Colby
January 2018
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For the most part everything has been good with the exception of the issues that we needed fixed. Our relationship with the builder has been good and they have helped us out when they could. I can't say anything bad about them.
By: Janna
January 2018
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I love the reps. They did a great job. I have had a couple of things wrong with the house but they took care of them.
By: Jason
January 2018
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Highly recommend this builder
By: Greg
January 2018
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Nothing, the online process is super easy and convenient. Jesse is awesome and is great at what he does.
By: Taylor
January 2018
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Everything went smoothly for being such a detailed build, except for one suggestion. During the selections process, all of the vendor's could easily give us upgrade pricing, except for plumbing and lighting. This caused us a lot of stress because we did not get any pricing on plumbing and lighting upgrades until the day before we were supposed to sign off, and wouldn't have had anytime to re-select if we needed to.

In the end, the plumbing and lighting costs were WAY lower than what we thought, but there is a clear disconnect between the vendor having no idea what the customer will actually pay and having to simply tell them the retail price and work from there, and then Stepper crunching the numbers and giving the correct builders price only a day or two before final sign off.

For example, upgrading the ensuite shower to include a hand shower was going to cost ~$800 according to the vendor, so we decided against it. Now that we know the builders pricing, we likely would have gone for it, but had no time to review and re-select anything that we needed to.

This was a minor inconvenience as we were happy with 99% of what we selected, but it's something that could be looked at for improvement for future customers.
By: Colin
January 2018
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It is a good system.
By: Patrick
January 2018
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Noting really, but a nice bottle of wine or some other tasty cured meat would be nice.

For real though, you guys have been great.
By: Craig
January 2018
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Stepper homes has represented themselves as a very professional and experienced builder. We have had excellent customer service. All details have been handled with diligence. We love the the work that Stepper does in their homes and every detail mattered to us. Couldn't be happier.
By: Dwayne
January 2018
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We really had a good experience with the selection process, which is what we wanted to experience. We found that the stress of the upgrades was minimized because the standard items we quite good. Appliance Budgets should be higher or at least higher if you do wall mounted appliances. The standard granite selections were a bit limiting but we did find something we liked. Closet selection was an issue for us as we do not like the wire shelves, we decided to use IKEA at the time of move in.

Stepper should also consider some technology upgrades to homes, Apple or Google home control as some standards. NEST Thermostat and NEST Smoke Detectors. IOT (Internet of Things) could be an upgrade option to make the home more tech.

The Budgeting process was quite good but the way it is presented on paper is a bit confusing. A simple three column presentation with Budget, Actual, and difference would make this easier to understand.

Overall and good experience. LET THE BUILD BEGIN !!!!
By: Tristan
December 2017
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overall i have a great experience at all
By: Chrisopher
December 2017
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It's been pretty good, I don't think I would change anything
By: Lea-Jean
December 2017
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Not sure I would change anything, the level of service we received has be exemplary. Thank you Stepper
By: Kyle
December 2017
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As first time home buyers, the stepper team made the process of building this home as easy as they possibly could. We are more then happy with our experience with stepper and we are looking very forward to making memories in our brand new stepper home. Thanks
By: Martin
December 2017
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We came to visit heritage Hills in early spring and immediately fell in love with the area. I was very happy to know that Stepper was building there. I am in the industry and I had heard lots of good things about Stepper over the years . We tried to make an offer on a couple spec homes but didn't work out due to other offers on the table . Thankfully Mary, Maureen , and Matt were able to find us a lot and the home we were hoping for. In saying that the sales team was absolutely amazing, very courteous, no pressure, and put us at ease with their prompt replies and caring approach. Our selections appointment was also fantastic. I was a little nervous going in to meet with Stuart but immediately felt at ease , and couldn't ask for a better experience. Once our home got started we got to meet Jared, and we can't thank him enough for delivering us a quality home and on time . He was very professional , courteous, knowledgable and can see he does a fantastic job for Stepper Homes . We haven't had to deal with the service end of things yet as everything is good. I'm sure in the new year when we do it will be just as great as all the other stages that's for we haven't had to deal with the service end of things yet as everything is good. I'm sure in the new year when we do it will be just as great as all the other stages thus far . We are very happy that we built with a quality builder, choose a beautiful community, and everyone made this process wonderful for our little family. Thank you to everyone .
By: Philip
December 2017
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Everything has been awesome. The only reason I put a 9 for paint is because any kind of scuff mark shows up and does not wash off very easily. I would have preferred semi gloss paint for easier clean up. This was a finished spec home when we purchased it.
The customer service has been outstanding and the building quality of the home is of highest standards.
By: Melody
December 2017
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Staff at Stepper have been fantastic - especially Christine and Craig. Josh was great to deal with and we are looking forward to working with Remi.
Construction delays have been frustrating, but out of Steppers control.
By: Travis
December 2017
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Jesse Hogg has been absolutely exceptional throughout the entire experience. Just based on his professionalism and courtesy alone, I would recommend friends to Stepper Homes, knowing that they would be well taken care of.
By: Jinky
December 2017
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As I think back to when we purchased this townhome, several lessons jump out at me that I'm thankful we didn't learn the hard way. Thankfully we had some great people guiding us along the way (Josh, Meagan and Stuart) Everyone We Have dealt with was fantastic, friendly, efficient and responsive. A huge thanks to Stepper Homes for building us our dream home.
By: Surendra
December 2017
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Good workmanship, Good people.
By: Bryan
December 2017
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Stepper has amazing employees and we are so thankful that we built with Stepper. John has been nothing but amazing to work with for warranty issues and makes it so easy for us. The staff at the show home are excellent and love going to visit them still just to say hi. They are what really encouraged us to buy with stepper. Christy, Maureen and her son were so wonderful to work with. The only recommendation i would give for further builds would be to install lighting into the living room. Although there are big windows in the front, in the evening our living room appears very dark compared to the rest of the house with tons of light.
By: Jeff
December 2017
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I have had brand new homes before and I have to say this was the most stress free, low pressue experience I've ever had. From the awesome ladies in the showhome who kept me up to date with pictures .. right through the build and posession. Jared is also a real pleasure to work with. He is knowledgeable and quick to respond to questions. You genuinely feel like everyone involved is very keen to make the experience painless and successful. When I decided to go with a builder who has been around since before I was born, I knew there had to be something backing up that longevity .. but I didnt expect it to be this smooth. The Stepper team I worked with is something to be proud of. Thanks again to everyone.
By: Alexandru
December 2017
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Good customer service skills, site supervisor very approachable, always there if needed.
By: Randy
December 2017
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I wouldn't change anything about the process
By: Christie
November 2017
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Amazing company, proud to have building our new home!!!
By: Katelyn
November 2017
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An amazing team, everyone has been so friendly and helpful so far. Looking forward to being in our new home.
By: Nicola
November 2017
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Had a great experience with Stepper love the respect from the people and the progress from the builders we had a fun time with the first purchase of our home thanks stepper
By: Shawn
November 2017
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Brad Mitchell has been excellent to work with. Brad would always listen to our questions and provide meaningful answers. All our concerns have been addressed and plans were always put in place to take care of repair requests. Kerri and I would like to thank Brad for all his help. Stepper is very lucky to have someone like Brad working for them.
By: Adam
November 2017
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No complaints, It has not been a problem getting a hold of John and scheduling work to be done, the one thing that could make it even better for myself would be Evening / Weekend walkthroughs to point out warranty issues would be great. Sometimes it is easier to show someone rather describe it. Working 9-5 Monday-Friday makes this less doable.
By: Safwan
November 2017
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Great experience, would recommend to friends
By: James
November 2017
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Everyone has been so nice and has made it a very smooth transition into our new home.
By: Shelley
November 2017
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Overall, my husband and I appreciate Stepper Homes. We love the warranty service work done- which is a huge consideration in recommending Stepper Homes to others. Matt and Jesse have been very good to us through out our first year! We appreciate them both so much! Tyler was good too and very helpful! There were a few kinks that needed to be worked out along the way this past year, but all is resolved now! We would definately consider purchasing another Stepper home down the road in future. However, for us, we would like to have more input into what// how, we would finish our new home build.
Thanks again Stepper Homes!
Regards,
Shelley (Darrell) Hahn
By: Matthew
November 2017
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great experience overall
By: Gerald
November 2017
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Keep up the good work. Fantastic job. If they haven't won an award yet they should. Good builder. Builder of the year for me anyways.
By: Bruce
November 2017
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Stepper Staff were excellent to work with. We would definitely consider a Stepper Home again.
Our home is a spec house built with minimum standards. In our next home our wish list would include upgrading quality of countertops in bathrooms, adding a couple more interior electrical outlets in garage, adding additional exterior water tap at front of house. Also suggest having lever style door knobs on exterior doors.
By: Amber
November 2017
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Josh was phenomenal. He provided top notch customer service and was always available to answer questions and meet with us. This is my 4th spec home purchase (first from Stepper) and I have to admit, I very early on in the process recognized a major difference in the quality of customer service. I was also very impressed with the organization, knowledge, and professionalism displayed by Stuart Clare during his initial contact and our mechanical walkthrough. It is evident that Stepper has created a fine tuned process and I am excited to see what's next.
By: Michael
November 2017
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Love everything! My one and only complaint is the paint. I'm not sure if it's because it's a flat finish but it leaves so many marks, scuffs and water marks. Tried cleaning it and it just leaves larger water marks. Besides this, I am very happy with the product and service we have received ?
By: Jon
November 2017
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Brad was a true professional and great to deal with. He was always on time and made sure that things got fixed when they needed to be
By: Gary
October 2017
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Amazing care by Mary and Justin and now will be connecting with Jon. Feels like family! Thankyou!! Only a few things we would suggest. We are not a fan of mulch. But we understand low maintenance(higher maintenance later when it needs to be refreshed). Would have liked to have the option of sod or mulch especially on corner units where it is easy to get lawn mower in and out.
2. As discussed, all exposed wood needs to be covered under eavesdrops. We noticed most units had this very issue as seen from the street.
Also, back window well is damaged and now that sod is in it is too complicated to replace. Will always be noticeable from finished basement window. So unfortunate it happened and couldn't be replaced before landscape. Overall we are proud to call this ours!! Love that Stepper gives the blanket! Was a touching humanitarian tribute!!
By: Batina
October 2017
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Josh and Meaghan were professional and helpful throughout this whole process.

A few of my concerns would be that laminate throughout, soft-close cupboard doors, knockdown ceilings, and matching hardware in the bathrooms should be standard.

Other than those minor issues, I’m happy with the sales team and planning team at Stepper.

It would also be nice to have two different store to select appliances.

I have referred Stepper to a few people at work - and will continue to refer.

Thank you! :)
By: Ian
October 2017
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Our builder Remi was amazing. He cared about us and our future home. He Listened to our concerns and our needs and made us feel part of the process.
Recommendation - there needs to be more communication on the project and items when turned over to the builder.
By: Brandy
October 2017
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From the moment I first walked into the lane show homes to bringing my fiance with me the 2nd time we felt at ease with the whole buying process and really enjoyed not having to visit a second location to pick out our upgrades and was nice to have everything in one place to pick from. the service from both Josh and Meghan was amazing both of them keeping us updated on the building process to being very responsive when I would send a email. Thank you again and we can't wait to move into our Stepper Home
By: Harold
September 2017
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Very pleased with whole process. All the Stepper staff I interacted with were excellent and professional
By: Corey
September 2017
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Overall great team, products and very professional. Just wish the developer was more cooperative with stepper and owners.
By: Andrew
September 2017
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Wish there would be someone could come to a conclusion about the fence I have been fighting with them about.
By: Jeffrey
September 2017
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The overall experience was great and the staff were very easy to deal with. I felt like they always had my best interest and were very responsive to any questions/concerns I had. Stepper Homes definitely carries that Family Owned company feel and it was a very pleasant process.
By: Justyn
September 2017
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Overall we are very happy with our experience. The staff at stepper are amazing and we have enjoyed working with them over the last few months.
By: David
September 2017
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The people we have dealt with have been outstanding.
By: Michael
September 2017
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Great experience overall.
By: Gwen
September 2017
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I have sent in an email outlining how happy I am with my decision to invest in a Stepper Homes Ltd. house. Not only has the house been a wonderful addition to my life here in AB but I have also been very impressed with all the Stepper employees I have come in contact with over this past year; all very helpful and happy. I have and will continue to recommend Stepper Homes to friends, family and others I meet along the way. Thank you!
By: Rachel
August 2017
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My sales representative Josh was/is absolutely amazing! He answered all questions we had and always went the extra mile. He is an asset to your company. Everything so far with stepper homes has been fantastic.
By: Richard
August 2017
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We have been very happy with the service and treatment we have received from Stepper since the minute we walked in the show home. :)
Margo and Rick McIntosh
By: Ahsan
August 2017
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Nice to have a detail list of all products installed in the house along with suppliers contact info and warranty details.
By: Patrick
August 2017
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Both Tyler and Jesse have been absolutely amazing! Never imagined such genuine care for us as customers. Every time a problem was mentioned it was fixed at lightening speed. Such great guys!
We also LOVE the cul du sac where we bought into.
Tyler from the the show home was also a valuable part of encouraging us in this decision!
By: Lea-Jean
August 2017
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Overall the experience building our home has been very positive, of course there are somethings we would have added but as it was our first time building and the details we overlooked are minor we are very happy not only with Stepper as a home builder but also on a personal level with the Trades people and Stepper representatives we have dealt with.
By: Oba
August 2017
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The individual assigned to deal with building issues was fanominal. He has moved on. He was very good at what he did and he was the main reason why we were confident that things were going to get done and why we would recommend Stepper to other people.
By: Trevor
August 2017
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We have built homes 3 other times with different builders (Sterling, Carolina, Excel Homes); Our experience with Stepper Homes has been the best. Everyone we have dealt with from the area representatives to the site supervisors has been knowledgeable and easy to deal with. Although we purchased a spec home instead of doing a new build, the designer who picked out the colors and upgrades for our house did a fantastic job.
By: Martin
July 2017
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Everything has been exceptional thus far , the sales team was so wonderful , ( Mary , and Maureen ) Could not imagine a better experience with the sales team. Matt was also a great help during the initial selections and has a great eye for design. My final selections appointment with Stuart went so smoothly and he was very professional and created a real good feeling for myself once leaving the appointment . We are extremely happy to build with Stepper and will definitely recommend to colleges and friends . Thank you Stepper Homes
By: Philippe
July 2017
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Brad and Taylor have been excellent to deal with. We love the home.
By: Ifeoma
July 2017
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There is nothing to change. They are quite good at what they are doing.
By: Alan
July 2017
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Our overall experience with building our dream home with Stepper homes has been Amazing! The sales team went over and above to find and suit our needs and wants.
By: Norley
July 2017
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I have been satisfied as I have emailed and phoned for major concerns and filled out the online version for small repairs
By: Mark
June 2017
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My wife and I have been absolutely delighted with Stepper thus far. Craig, Stuart, and Megan were all extremely knowledgeable, organized, prompt with their responses to my many questions and genuinely committed to providing excellent customer service/satisfaction - true professionals!
By: Scott
June 2017
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We are very satisfied with the over all experinece so far with all the Stepper Personel. Great work everyone! Looking forward the the build process.
By: Jennifer
June 2017
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So far it has been great! Everyone is friendly and have been very accommodating
By: Joshua
June 2017
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"I have a few comments as to why some of the things were ranked on the lower end from me.

Carpet: Is good quality. It's only ranked lower for me because we bought a show home, I do believe our carpet is more warn than if we would have built our own home. Something to consider for next time.

Energy Efficiency: there seems to be an energy efficiency problem in the neighbourhood we bought in, but I trust this was not a reflection on Stepper as the builder

Fixed right the first time: If ever something was not fixed right the first time, it was always in a situation where our warranty representative had told us to keep an eye on it after he fixed it, because I do believe that he cared if he solved the problem or not. Typically, these were in situations where he simply needed to bring in a trades person the second time (for example our windows)

I have had some disappointment with some of our appliances. We have had a few little glitches with dishwasher and washing machine/dryer. But as well, my dryer stopped working exactly one month after the warranty. As disappointing as it it, I realize that that is not on Stepper as they have more restrictions on their contract with appliances.

Overall, I found everything with Stepper quite reasonable and reliable."
By: Cheryl
June 2017
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I was in Calgary only a few weeks during the period my home was being built. I corresponded with the Stepper team via email, phone and txt message as much of the time I was overseas. I did not see a show home when I selected my home plan and viewed it only once in person during the construction phase I was not worried or concerned in the least as I had full confidence in every member of the Stepper team. As a result, I received a quality home and excellent customer service. I'm very impressed with every person involved in the building process of my home. I look forward to creating many wonderful family memories there! Thank you! Cheryl
By: Adam
June 2017
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Overall very happy with the process. I know that no new build is going to go 100% perfect without any issues, it is how these issues get dealt with that matters and so far all of our concerns have been addressed and it has not been an issue getting them resolved. We have found all the staff on your team to be very helpful and easy to deal with! Thank you.
By: Dzevad
June 2017
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Everything is well done
By: Michael
May 2017
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"You guys have been awesome! Just a few
More exterior things that need to be wrapped up. Also still have the roofer strap still up on our roof that needs to be removed"
By: Thiago
May 2017
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Great first year, nothing to complain or worry, everything working as planned/designed. We are very happy with Stepper's workmanship and high quality product. Great customer service as well (especially by John Der, warranty supervisor, who always provides great input and advice on how we should best maintain our home). We definitely feel confident on Stepper and would certainly recommend it to our friends and family.
By: Heather
May 2017
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Everyone was great. I do have a couple of suggestions. In the basement bedroom is a large sump pump box. I would recommend that you discuss with the buyer putting a built in base for a mattress for the bed. One that can be lifted to access the sump. I can't put a bed in there the way it is. That would have been a nice touch. Also, very little furniture can be taken downstairs. I had to leave my lazyboy sofa and recliner that I paid a lot for because it simply cannot fit down the stairs.
By: Matthew
May 2017
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The experience has been awesome from the beginning with Mary and Maureen in sales helping us find the right fit for our family. They knew what we were looking for, and what we could afford, and were able to get us a lovely house we didn't think was possible! Moving to selections with Megan was seamless, with the same treatment. Jared has been a terrific site supervisor to deal with, and I would receive the updates, and not have to call him. He runs a great team with his assistant Connor, and are always friendly to myself and children when I am out doing my day to day things. We have met our warranty supervisor John, and he has been pleasant to deal with so far, and it feels like another smooth transition into warranty. Thank you for a wonderful home!
By: Jon
April 2017
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"Stepper has provide an incredible home at a very affordable price. Their service was top notch, and I would build with them again without reservation.
Thank you Stepper!"
By: Mark
April 2017
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We appreciated all of the support in purchasing our new home. The site supervisor (Tyler) answered all of our questions and made sure that everything was done to a high quality.
By: Vincent
April 2017
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Extremely please with overall customer service. From local sales team to on site builders.
By: Tyler
April 2017
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Brad has been great to work with via any warranty work.
By: Norley
April 2017
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"We have been very happy from start to finish. Whenever any concerns came up we were not only taken seriously they were dealt with quickly and to our satisfaction. We appreciated the sales team, Jeff & Tyler, sending us updates and going so far as to take pictures to email to us on the progress of our home.

We were given several upgrades at little to no charge which were wonderful.

Our superintendent Tyler Davidson was amazing. He not only agreed with the corrections/deficiencies on our walk through but also pointed out several of his own he noticed. We really felt we were being looked out for at this moment.

We have already had several parties at our new home to which everyone raves about our beautiful kitchen. We have and will continue to tell others about our Stepper home and positive experience.

Andrea & Norley
By: Jon
January 2017
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"Stuart and Brad were awesome and I was extremely impressed with their high level of customer service. They are both a great asset to your organization.
Any negative answers were a result of the sales process"
By: Tristan
January 2017
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Staff are very friendly and accommodating, thank you Stepper Homes.
By: Bailee
January 2017
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I have had an amazing experience thus far with Stepper. Tyler was awesome to work with and Brad/Matt have been great as well! I would definitely recommend Stepper homes!
By: Warren
January 2017
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Both of us our so happy and proud of our new home. The fit and finish is excellent and shows that Stepper Homes employees really care about the quality of their workmanship. Every stage of our dealings with Stepper homes was completed on time and in a very professional manner, and left both myself and my wife feeling like we were not only valued as customers, but as friends.
By: Bryan
January 2017
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Amazing team! Jared and Maureen provided the ultimate experience for our first home and a huge reason for the success of our purchase!
By: Brooke
January 2017
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"The people we dealt with were fantastic. We still drop into the show homes regularly to chat with the sales guys.

I was a little disappointed with the soil quality - some areas of the yard would not even yield weeds. Also, the area at the back of the house is very wet all of the time which suggests poor backfill after the foundation was set - our neighbours have the same problem and were told that there was nothing to be done as the grading certificate was stamped.We just hope this does not impact the foundation with freeze/thaws although this is a big concern for both us and our neighbours."

CUSTOMER TESTIMONIALS

“Great group of people - worked hard to meet our needs. Very personable, friendly, professional. Very happy to have gone this route. They displayed excitement to build our home and that plays a huge role when building.”

“Overall, Stepper Homes has been fantastic to work with. From start to finish, our experience as first time home owners has been very pleasant and (we hear) we are lucky to have had very little issues and any that we have experienced have been resolved quickly and in a friendly manner, being respectful of our time as well.”

“Stepper has provided an incredible home at a very affordable price. Their service was top notch, and I would build with them again without reservation. Thank you, Stepper!”

“Overall my wife and I are very happy with our Stepper home. Although during the build we had our construction supervisor moved to another neighborhood, we were left in good hands and had strong support and service all through the build. We also feel that the support we received throughout the year from the warranty team was outstanding! They were knowledgeable and an absolute pleasure to deal with and were extremely knowledgeable and helpful in addressing any questions or concerns we had. They left us with all our concerns and issues promptly addressed as well as the feeling that Stepper Homes truly cares for their customers. Dealing with them has further strengthened the pride and pleasure my wife and I hold on our choice to build with Stepper Homes. To our family and friends looking to build in the future, we will certainly be recommending Stepper Homes. Thanks”


Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017