Corporate Head Office

101, 120 Country Hills Landing NW
Calgary, AB T3K 5P3
T 403.250.1033
F 403.250.1150

Overall Customer Reviews

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7.5 Stars Rating
1161 Customer Reviews
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Profile

We’re a family business that builds homes for families.

Stepper Homes was born in 1956. Our founder, Rudy Stepper, emigrated from Germany to Calgary in 1953. He didn’t have much money, but he did have natural ability as a woodworker and a capacity for hard work. He built his first home in Bridgeland in 1956. Soon he was building homes all over the city for families just like his own — he married Erna and together they had Rose, Harry and Sylvia. Of course, they lived in a home they built themselves.

There are Stepper homes all over Calgary and beyond. In fact, Stepper has built family homes in over 50 neighbourhoods in every quadrant. From Mahogany in the southeast, to Panorama Hills in the northwest, from Shawnessy in the southwest to Saddle Ridge in the northeast, over 8,000 Stepper-built properties are the pride and joy of generations of homeowners.

We remember the family man and master craftsman Rudy Stepper in every home we build. He was proud to call this land his home. We love it here.

 

Recent Awards

  • Winner - Best Sales & Information Centre St. Andrews 3 Sales Centre, Langdon BILD Calgary Region SAM Awards
  • CustomerInsight 2017 Certified Builder
  • Finalist: - Interior Decorating - Boulder Creek Estates Showhome CHBA National Awards for Housing Excellence
  • Finalist: - Best New Home - $550,000-$619,999 "The St. Andrews 3" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $425,000-$484,999 "The Hampton" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Horizon" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Cypress" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $325,000-$374,999 "The Galveston" BILD Calgary Region SAM Awards
  • Finalist: - Best New Home - $275,000-$324,999 "The Valley" BILD Calgary Region SAM Awards

Communities

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Customer Reviews

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By: Andrew
September 2017
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Wish there would be someone could come to a conclusion about the fence I have been fighting with them about.
By: Jeffrey
September 2017
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The overall experience was great and the staff were very easy to deal with. I felt like they always had my best interest and were very responsive to any questions/concerns I had. Stepper Homes definitely carries that Family Owned company feel and it was a very pleasant process.
By: Justyn
September 2017
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Overall we are very happy with our experience. The staff at stepper are amazing and we have enjoyed working with them over the last few months.
By: David
September 2017
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The people we have dealt with have been outstanding.
By: Michael
September 2017
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Great experience overall.
By: Gwen
September 2017
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I have sent in an email outlining how happy I am with my decision to invest in a Stepper Homes Ltd. house. Not only has the house been a wonderful addition to my life here in AB but I have also been very impressed with all the Stepper employees I have come in contact with over this past year; all very helpful and happy. I have and will continue to recommend Stepper Homes to friends, family and others I meet along the way. Thank you!
By: Rachel
August 2017
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My sales representative Josh was/is absolutely amazing! He answered all questions we had and always went the extra mile. He is an asset to your company. Everything so far with stepper homes has been fantastic.
By: Richard
August 2017
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We have been very happy with the service and treatment we have received from Stepper since the minute we walked in the show home. :)
Margo and Rick McIntosh
By: Ahsan
August 2017
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Nice to have a detail list of all products installed in the house along with suppliers contact info and warranty details.
By: Patrick
August 2017
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Both Tyler and Jesse have been absolutely amazing! Never imagined such genuine care for us as customers. Every time a problem was mentioned it was fixed at lightening speed. Such great guys!
We also LOVE the cul du sac where we bought into.
Tyler from the the show home was also a valuable part of encouraging us in this decision!
By: Lea-Jean
August 2017
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Overall the experience building our home has been very positive, of course there are somethings we would have added but as it was our first time building and the details we overlooked are minor we are very happy not only with Stepper as a home builder but also on a personal level with the Trades people and Stepper representatives we have dealt with.
By: Oba
August 2017
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The individual assigned to deal with building issues was fanominal. He has moved on. He was very good at what he did and he was the main reason why we were confident that things were going to get done and why we would recommend Stepper to other people.
By: Trevor
August 2017
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We have built homes 3 other times with different builders (Sterling, Carolina, Excel Homes); Our experience with Stepper Homes has been the best. Everyone we have dealt with from the area representatives to the site supervisors has been knowledgeable and easy to deal with. Although we purchased a spec home instead of doing a new build, the designer who picked out the colors and upgrades for our house did a fantastic job.
By: Martin
July 2017
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Everything has been exceptional thus far , the sales team was so wonderful , ( Mary , and Maureen ) Could not imagine a better experience with the sales team. Matt was also a great help during the initial selections and has a great eye for design. My final selections appointment with Stuart went so smoothly and he was very professional and created a real good feeling for myself once leaving the appointment . We are extremely happy to build with Stepper and will definitely recommend to colleges and friends . Thank you Stepper Homes
By: Philippe
July 2017
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Brad and Taylor have been excellent to deal with. We love the home.
By: Ifeoma
July 2017
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There is nothing to change. They are quite good at what they are doing.
By: Alan
July 2017
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Our overall experience with building our dream home with Stepper homes has been Amazing! The sales team went over and above to find and suit our needs and wants.
By: Norley
July 2017
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I have been satisfied as I have emailed and phoned for major concerns and filled out the online version for small repairs
By: Mark
June 2017
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My wife and I have been absolutely delighted with Stepper thus far. Craig, Stuart, and Megan were all extremely knowledgeable, organized, prompt with their responses to my many questions and genuinely committed to providing excellent customer service/satisfaction - true professionals!
By: Scott
June 2017
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We are very satisfied with the over all experinece so far with all the Stepper Personel. Great work everyone! Looking forward the the build process.
By: Jennifer
June 2017
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So far it has been great! Everyone is friendly and have been very accommodating
By: Joshua
June 2017
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"I have a few comments as to why some of the things were ranked on the lower end from me.

Carpet: Is good quality. It's only ranked lower for me because we bought a show home, I do believe our carpet is more warn than if we would have built our own home. Something to consider for next time.

Energy Efficiency: there seems to be an energy efficiency problem in the neighbourhood we bought in, but I trust this was not a reflection on Stepper as the builder

Fixed right the first time: If ever something was not fixed right the first time, it was always in a situation where our warranty representative had told us to keep an eye on it after he fixed it, because I do believe that he cared if he solved the problem or not. Typically, these were in situations where he simply needed to bring in a trades person the second time (for example our windows)

I have had some disappointment with some of our appliances. We have had a few little glitches with dishwasher and washing machine/dryer. But as well, my dryer stopped working exactly one month after the warranty. As disappointing as it it, I realize that that is not on Stepper as they have more restrictions on their contract with appliances.

Overall, I found everything with Stepper quite reasonable and reliable."
By: Cheryl
June 2017
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I was in Calgary only a few weeks during the period my home was being built. I corresponded with the Stepper team via email, phone and txt message as much of the time I was overseas. I did not see a show home when I selected my home plan and viewed it only once in person during the construction phase I was not worried or concerned in the least as I had full confidence in every member of the Stepper team. As a result, I received a quality home and excellent customer service. I'm very impressed with every person involved in the building process of my home. I look forward to creating many wonderful family memories there! Thank you! Cheryl
By: Adam
June 2017
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Overall very happy with the process. I know that no new build is going to go 100% perfect without any issues, it is how these issues get dealt with that matters and so far all of our concerns have been addressed and it has not been an issue getting them resolved. We have found all the staff on your team to be very helpful and easy to deal with! Thank you.
By: Dzevad
June 2017
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Everything is well done
By: Michael
May 2017
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"You guys have been awesome! Just a few
More exterior things that need to be wrapped up. Also still have the roofer strap still up on our roof that needs to be removed"
By: Thiago
May 2017
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Great first year, nothing to complain or worry, everything working as planned/designed. We are very happy with Stepper's workmanship and high quality product. Great customer service as well (especially by John Der, warranty supervisor, who always provides great input and advice on how we should best maintain our home). We definitely feel confident on Stepper and would certainly recommend it to our friends and family.
By: Heather
May 2017
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Everyone was great. I do have a couple of suggestions. In the basement bedroom is a large sump pump box. I would recommend that you discuss with the buyer putting a built in base for a mattress for the bed. One that can be lifted to access the sump. I can't put a bed in there the way it is. That would have been a nice touch. Also, very little furniture can be taken downstairs. I had to leave my lazyboy sofa and recliner that I paid a lot for because it simply cannot fit down the stairs.
By: Matthew
May 2017
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The experience has been awesome from the beginning with Mary and Maureen in sales helping us find the right fit for our family. They knew what we were looking for, and what we could afford, and were able to get us a lovely house we didn't think was possible! Moving to selections with Megan was seamless, with the same treatment. Jared has been a terrific site supervisor to deal with, and I would receive the updates, and not have to call him. He runs a great team with his assistant Connor, and are always friendly to myself and children when I am out doing my day to day things. We have met our warranty supervisor John, and he has been pleasant to deal with so far, and it feels like another smooth transition into warranty. Thank you for a wonderful home!
By: Jon
April 2017
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"Stepper has provide an incredible home at a very affordable price. Their service was top notch, and I would build with them again without reservation.
Thank you Stepper!"
By: Mark
April 2017
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We appreciated all of the support in purchasing our new home. The site supervisor (Tyler) answered all of our questions and made sure that everything was done to a high quality.
By: Vincent
April 2017
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Extremely please with overall customer service. From local sales team to on site builders.
By: Tyler
April 2017
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Brad has been great to work with via any warranty work.
By: Norley
April 2017
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"We have been very happy from start to finish. Whenever any concerns came up we were not only taken seriously they were dealt with quickly and to our satisfaction. We appreciated the sales team, Jeff & Tyler, sending us updates and going so far as to take pictures to email to us on the progress of our home.

We were given several upgrades at little to no charge which were wonderful.

Our superintendent Tyler Davidson was amazing. He not only agreed with the corrections/deficiencies on our walk through but also pointed out several of his own he noticed. We really felt we were being looked out for at this moment.

We have already had several parties at our new home to which everyone raves about our beautiful kitchen. We have and will continue to tell others about our Stepper home and positive experience.

Andrea & Norley
By: Jon
January 2017
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"Stuart and Brad were awesome and I was extremely impressed with their high level of customer service. They are both a great asset to your organization.
Any negative answers were a result of the sales process"
By: Tristan
January 2017
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Staff are very friendly and accommodating, thank you Stepper Homes.
By: Bailee
January 2017
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I have had an amazing experience thus far with Stepper. Tyler was awesome to work with and Brad/Matt have been great as well! I would definitely recommend Stepper homes!
By: Warren
January 2017
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Both of us our so happy and proud of our new home. The fit and finish is excellent and shows that Stepper Homes employees really care about the quality of their workmanship. Every stage of our dealings with Stepper homes was completed on time and in a very professional manner, and left both myself and my wife feeling like we were not only valued as customers, but as friends.
By: Bryan
January 2017
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Amazing team! Jared and Maureen provided the ultimate experience for our first home and a huge reason for the success of our purchase!
By: Brooke
January 2017
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"The people we dealt with were fantastic. We still drop into the show homes regularly to chat with the sales guys.

I was a little disappointed with the soil quality - some areas of the yard would not even yield weeds. Also, the area at the back of the house is very wet all of the time which suggests poor backfill after the foundation was set - our neighbours have the same problem and were told that there was nothing to be done as the grading certificate was stamped.We just hope this does not impact the foundation with freeze/thaws although this is a big concern for both us and our neighbours."

CUSTOMER TESTIMONIALS

“Great group of people - worked hard to meet our needs. Very personable, friendly, professional. Very happy to have gone this route. They displayed excitement to build our home and that plays a huge role when building.”

“Overall, Stepper Homes has been fantastic to work with. From start to finish, our experience as first time home owners has been very pleasant and (we hear) we are lucky to have had very little issues and any that we have experienced have been resolved quickly and in a friendly manner, being respectful of our time as well.”

“Stepper has provided an incredible home at a very affordable price. Their service was top notch, and I would build with them again without reservation. Thank you, Stepper!”

“Overall my wife and I are very happy with our Stepper home. Although during the build we had our construction supervisor moved to another neighborhood, we were left in good hands and had strong support and service all through the build. We also feel that the support we received throughout the year from the warranty team was outstanding! They were knowledgeable and an absolute pleasure to deal with and were extremely knowledgeable and helpful in addressing any questions or concerns we had. They left us with all our concerns and issues promptly addressed as well as the feeling that Stepper Homes truly cares for their customers. Dealing with them has further strengthened the pride and pleasure my wife and I hold on our choice to build with Stepper Homes. To our family and friends looking to build in the future, we will certainly be recommending Stepper Homes. Thanks”


Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017