Corporate Head Office

4304 - 82 Avenue, Edmonton, AB
T 780-440-4200

Overall Customer Reviews

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7.1 Stars Rating
174 Customer Reviews
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Profile

EXPECT MORE FROM EXPERIENCE

Park Royal Homes understands that experience makes all the difference when you are building a new home. For over 25 years we have set the standard of outstanding customer service and established a proven track record for quality products in the greater Edmonton Region. The company was originally founded by previous Local, Provincial and National Home Builder’s Association President, John Hrynkow, and is now owned and operated by Miles Kohan. Through this time, one thing remains true: Park Royal Homes’ emphasis on unique customer service. Our team of dedicated homebuilding professionals put all of their extensive industry knowledge and experience to work for clients every day. We know how to build your home.

 

 

Recent Awards

  • 11 time winner of the Alberta New Home Warranty Program Customer Choice Award.

Communities

Crystalina PARK ROYAL
Aspen Trails PARK ROYAL
Emerald Hills PARK ROYAL
Oxford PARK ROYAL

Customer Reviews

Click Here To Write A Review
By: Arab
September 2017
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the process of moving to the house was very smooth and great experience. Park Royal, really showed great attention to details and provided great support to me
By: Sheena
August 2017
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All Park Royal employees were a pleasure to deal with, including Adam Zihla (sales representative), Dustin (site supervisor) and the ladies responding to warranty emails. They made the process of the build and first year in our home easy and pleasant.
By: Thi
July 2017
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I am happy with all the staff all around.
Jeff was a great site supervisor and caught some deficiencies that I didn't see. He follows through with his promises. I was told to put some of the deficiency items on my 2 month walk through and I am confident that the issues will be resolved!
Karrissa was awesome at explaining warranty, landscaping, etc. She is very knowledgeable and a valuable asset to the team.
Lynn (I already liked her considering we have the same name) is open and honest and very knowledgeable when she explained the SOA and property tax adjustment.
Ryan James is an amazing sales person and shows he truly cares about his customers. He was very patient in answering all of my questions and would accommodate my schedule even though it's outside of his work hours. I would definitely have him on my sales team any day!
It was very nice to have Miles come out to meet us and introduce himself on our walk through appointment. He also pointed out a deficiency that we didn't catch! I truly believe that he cares about his customers and he will definitely take this company far with huge success.

By: Timothy
July 2017
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The construction foreman, Jeff is a very knowledgeable and personable guy. Any issues that I had were resolved in a very timely matter and all questions were answered immediately. Great job Jeff!!!
By: Cassandra
January 2017
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Park Royal Homes have been fantastic to deal with especially in terms of following up with our concerns now that we are in the house. The have been very thorough, they've addressed all of our concerns, and they have been wonderful to deal with.
By: Kristin
October 2016
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Park Royal is a very good builder and they build quality and the costumer service is great
By: Sheena
September 2016
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We had a wonderful experience building with Park Royal Homes. The opportunity for multiple walk through s during the building process really made us feel like we were part of the process. It also increased our confidence that everything was being done properly. Everyone we had the opportunity to deal with throughout the process was personable and helpful, and obviously took pride in working for the company.
By: Lee
August 2016
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"Park Royal Homes handled my concerns professionally and as quickly as possible. The customer care rep (Pattee) was excellent to work with and helped get quick resolution to the repairs. The building super's were also professional at their jobs and cleaned up after them selves once the repairs were completed.
Overall - Thanks you Park Royal Homes - We are enjoying our new home."
By: Mylene
August 2016
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Our experienced with Park Royal Homes was awesome. Adam and the other staff were so helpful and as I said before they exceeded our expectation. Thank you very much.
By: Jessica
August 2016
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I know many people who built with many other builders (at least 5) and I have to say I am happy I built with Park Royal. There staff and customer service are outstanding every person I have dealt with has been excellent !! My parents referred me to park royal and I would recommend them (and have) to people I know thinking about building !!
By: Stephanie
August 2016
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Adam Zhila and Dustin Miller were awesome! They both did an excellent job on our house and they were extremely accommodating and helpful! It was also really great to have the owner of the company do our walk through with us. We also really appreciated being able to go see our house at any step we wanted as opposed to scheduled visits. This made it more fun for us and we felt more connected to the project!
By: Lisa
August 2016
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Although I was not involved in the building process of my home (it was a quick possession home). I can see that Park Royal Homes takes pride in what they build. My experience when I have had concerns so far have been answered promptly and respectfully.
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017