Morrison Homes (Edmonton)

www.morrisonhomes.ca/

Corporate Head Office

Morrison Homes' Head Office
11158 - 42 Street SE
Calgary, Alberta T2C 0J9
T (403)279-7600
F (403)236-0311

Overall Customer Reviews

8.3 Stars Rating

1845 Customer Reviews

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Profile

Today, with numerous awards and an unparalleled reputation, Morrison Homes is a household name in Alberta. But our legacy – borne from hard work, a devotion to quality and uncommon customer empathy – is built on very humble beginnings.

In 1961, the first man went into space, the first video game was invented, and Frank Morrison – a cabinetmaker and carpenter – founded Morrison Homes. It wasn’t much to look at back then; no sales centres or selection studios. Instead, he started the business in his own home, relying on his honest nature, expert craftsmanship, and a humble, personal touch to build his name. Values that we are proud to retain as the heart and soul of our business today.

In 1983, Frank’s son, Al took the reins and has carried forth his father’s vision. We’ve grown from building a few homes a year to a few hundred, and instead of a handful of staff, we have an entire team dedicated to carrying out our vision and lending their professional experience.

We also benefit from the long-term relationships we’ve established over the years with developers, suppliers and trade partners.

But more than anything, we benefit from the loyalty of our customers. They’ve given us their business, their referrals, their feedback, and of course, their trust – a testament to Frank’s abiding request that “customers come first”.

Recent Awards

2017 H.O.M.E. Award - Best Customer Experience Winner
Best Single Family $350,000 - $375,000 - The Carleton
2016 H.O.M.E. Award - Gold Multi Family Winner
2016 Best of Houzz for Design
Best Managed Companies - Platinum Club
2015 H.O.M.E. Award - Gold Winner
Calgary's 2014 Builder of the Year - CHBA
2014 Best of Houzz for Customer Satisfaction & Design
Platinum Awards of Distinction - The ANHWP has awarded Morrison Homes with numerous Platinum awards, marking 30 years of uncompromising customer service.
ANHWP - Reflection of Merit Award - 35 years of service

Communities

Customer Reviews

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By: Abdi

Mar 2024

The quick response to the request

By: Gopal

Mar 2024

I think Morrison is better than others builders for the quality of finishing work.

By: Confidential

Feb 2024

Very First encounter with sales person was very unpleasant. Following sales person was very professional to the end.

By: Confidential

Feb 2024

Good valueMy concerns are addressed promptly

By: Wesley

Feb 2024

Friendly and courteous. The price was the price, no surprises

By: Confidential

Jan 2024

Open concept that makes the space bigger

By: Abel Kyle

Jan 2024

Based from our experience, they have indeed delivered both a great quality of work and great customer experience from the area manager Sudip along with John (I think the head of the construction team) whom we coincidentally met while we had a site visit during the house construction and warranty team especially to Daniel who has been very patient, knowledgeable and very hands-on with all our house issues and concerns. He always had everything completed in a timely manner and made it a better experience. We felt that we were valued in all aspects.

By: Lord

Jan 2024

The swift responses to any and all question we had. We never felt we were asking silly questions. Our lack of experience in home purchasing was clearly duly noted because our rep was extremely informative and also did due diligence in communicating things we would not have to ask about. I appreciated the most is the move-in package which provided detailed information for continued home maintenance and resources with the builders for addressing certain concerns, general maintenance and etc.

By: Confidential

Jan 2024

Service and timely

By: Saroj

Jan 2024

Manager was great for detailing the process for home ownership

By: Confidential

Jan 2024

"The lady was great and was so amazing. She was so impressive and was so supportive to all the customer. Her name was Lisa"

By: Claire

Jan 2024

Team member replied fairly fast with answers to questions when asked.

By: Abhishek

Jan 2024

They met the deadline.

By: Confidential

Dec 2023

Working with Michelle! She was great and extremely helpful. We also enjoyed that the selections studio had all components so we didn't have to go to multiple locations to pick colors/wood, etc. We appreciated that selections saw us prior to buying so we could see what options we had ahead of time. This was amazing!

By: Jagdev

Nov 2023

I got my home on time

By: Confidential

Nov 2023

Everything I needed: completed garage, deck, landscaped front and backyard included into the price.

By: Pankaj

Nov 2023

Great customer sevice and issue resolving techniques.

By: Usha

Nov 2023

Friendly environment, Awesome Staff, Excellent presentation, Well Organized.

By: Amritpal

Nov 2023

Very good

By: Confidential

Nov 2023

Michelle was absolutely amazing and incredible to deal with!! I appreciated her personal recommendations and time spent to ensure my satisfaction with my choices!!

By: Devankumar

Nov 2023

They are great considering our 1st home in Canada.

By: Raghav

Nov 2023

They did everything very good We are very happy that we chose Morrison.

By: Kevin

Nov 2023

Dealing with Lissa. She is amazing!

By: Confidential

Oct 2023

They friendly, were quick to answer my questions. They helped the model that suited my family’s needs the best.

By: Robert

Oct 2023

Working with Lissa, at the sales office and Brenna at the design centre. Also Taton on warranty repairs

By: Dean

Oct 2023

Morrison Homes worked with us to create a space where we could discuss our needs and they could manage our expectations in a way that, we feel, left both parties feeling good about what was agreed upon. This was at all levels - with the sales representatives, the design studio team, the build managers, and any other members of the Morrison team.

By: Catherine

Oct 2023

I have had great experiences with all Morrison staff so far. They have been honest and upfront with me. They are kind and caring and I would love to give them all a hug!!!

By: Andrea

Sep 2023

The entire buying process was very smooth. Arthur was on top of every detail. He was available every time we had questions.

By: Confidential

Sep 2023

Customer service during purchase was good.

By: Confidential

Sep 2023

Being able to contact Michelle and have her respond timely to any questions we had.

By: Confidential

Sep 2023

Got my money’s worth , great builder ????

By: Pedro Rosas

Aug 2023

I would definately recommend Morrison builders to my friends who are looking for a big spacious home. So far our experience here has been really great. My family really like the high ceiling and the general set up of the house. Morrison also provide a fast and greag customer service like communicating with their clients. Overall it has been a great service with thw builder.

By: Marilyn

Aug 2023

John was great for the walk thrusI also got very excellent feedback and response from Amanda when my hot water tank stopped working

By: Confidential

Aug 2023

Good communication with the Area Manager, she answers our questions in a timely manner.

By: Harish

Jul 2023

Customer experience and commitment to time.

By: Iryna

Jul 2023

Quality

By: Lavinder

Jun 2023

Though I bought a showhome, the complete house was updated with A grade material, and special thanks to sudip

By: Vinit Ganesh

Jun 2023

Communication was amazing.

By: Bohdan

May 2023

Promptness in replies from Michelle. Friendly approach of Tayton and Clayton.

By: Matthew

May 2023

Lissa was great to work with. All the service reps have also been great at coming to see our issues and helping to resolve them right away. Some stuff we know we have to wait for seasons and other companies so for the most part we have been very happy with the customer service

By: Wai Hung

Apr 2023

The communication, Michelle did an excellent job from selling, walk us through the process to the regular update. Her attention to detail and the follow up when issues came up was phenomenal.

By: Kashif

Apr 2023

Quality of construction

By: Divina

Apr 2023

Best quality, good construction and of course a good service.

By: Theresa

Apr 2023

While there were some things that needed to be addressed along the way, we felt that Morrison Homes has been responsive to our concerns and we are happy with the finished product. Also, our experience with the warranty team has been positive so far.

By: Ish Adi

Apr 2023

Overall experience was good. Michelle Neuville was always available to answer any questions and provided us regular updates re the progress of construction every week. It was a great service provided by her

By: Gopal

Mar 2023

Helpfull

By: Alexander

Mar 2023

Excellent design and construction and good value in the home. Warranty concerns are addressed promptly, courteously and efficiently.

By: Kenneth

Mar 2023

Brett and John when I ask questions it is easy they can see. When I talk Amanda it so hard to explain to her regarding cement and roof she says it's code.

By: Romy

Mar 2023

Good communication from the builder.Good warranty service

By: Confidential

Mar 2023

The ease of working with us.

The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsight^TM and based solely on the voice of the customer. All scores and ratings are from real home owners, just like you. Winners are calculated solely from home owner feedback surveys. No industry judges or panels, just customer feedback. Learn more

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