Corporate Head Office

6 Varanger Pl NW
Calgary, AB T3A 0E9
T (403) 288-1722

Overall Customer Reviews

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8.0 Stars Rating
233 Customer Reviews
Click Here To Write A Review

Profile

From the foundation to the faucets, every part of each home we build gets our full attention. And so do our homeowners. In fact, we’ve been awarded The Alberta New Home Warranty Program’s Annual Service Award every year since the program began in 1974. Initiated by a group of builders, including Janssen Homes, the New Home Warranty is a means of protecting homeowners – building trust between customers and contractors. And we take that pretty seriously. Our dedication to quality started back in 1964 and continues to drive us today. And while we’ve kept several traditions with us through the years, we’ve never been afraid of change. From our founder, Gert Janssen, to Conrad Janssen, our current president, we’ve always been proud to offer spectacular new designs with the integrity of generations gone by.

We’ve learned a lot along the way and we’re still innovating. One thing that will never change is the importance we place on our business relationships. We believe that honesty, trust and respect are crucial for empowering our employees, working with our trades people and earning the business of our customers. That’s a distinguishing feature of Janssen Homes – one that we’ll continue for many years to come. So if you’re looking for a traditional commitment to quality in an original and fresh design, you’ve come to the right place.

Welcome home.

Recent Awards

  • Winner of the Alberta New Home Warranty Program's Annual Service Award since its inception in 1975.

Communities

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Customer Reviews

Click Here To Write A Review
By: Brett
August 2017
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My only comment is in regards to grading drainage. I have spoke on a couple occasions with the team at Janssen about our back yard. There are some issues that developed within the first year. It was said it's likely the landscapers issue. I only bring it up here as there was an option too in the previous questions on this survey which would lead me to believe it's a builders issue? Anyhow, i'd be open to some remedy if there is ;-)

I have been EXTREMELY happy with the the level of customer service provided by Doreen and Lawrence. Would recommend Janssen to family and friends as well as build with them down the road
By: Juli
August 2017
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Wonderful experience buying a new home from Janssen.
By: Janet
July 2017
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We have already recommended Janssen Homes to everyone we talk to. From start to finish Janssen exceeded expectations. This is not our first time building a house and this experience changed our opinion of homebuilders. Every trade involved in this build was considerate to us and proud of their work. It is clear that attention is paid to the smallest detail from framing to electrical.
By: Kristina
July 2017
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Very happy with our home and service from Janssen!
By: Dorian
July 2017
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As a first time home buyer, Lawrence did a great job explaining things within the home and when the cold snap happened in early December he was very diligent with getting back to me regarding what to do with the ice build up on windows and back door. The opening window in the on-suite closet is fantastic, appliances all work great, everything is wonderful!! The whole experience has been very positive. Lawrence, Terry and everyone that I had contact with was VERY polite, courteous and helpful.
By: Hatidza
July 2017
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They were very good. Good people to deal with. Thumbs up on the sales people that sold us the place.
By: Brittany
January 2017
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"We really enjoyed the process of building our home. We really appreciate all the work done by all the builders/trades. We have always been grateful for the frequent updates and support from Diane during the process. She was always great about alleviating any anxiety, answering any questions and dealing with and rectifying any concerns that came up. She is a great woman and great at her job.
For our first home, we feel lucky to have gotten the opportunity to work with a company that does have passion for building a happy home for people. We appreciate those who helped in dealing with issues that came up as promptly and professionally as possible. Janssen has a great team/family environment and that is very special. Thanks again to everyone and anyone who worked so hard to make our house a home!"
By: Andrea
January 2017
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We have had a good experience with Janssen. However on our move in date we were without appliances in the kitchen and the laundry. It caused us to lose some of our food etc. It was a bit annoying at that time but was resolved eventually
By: Brenda
January 2017
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We recommended to friends already. Our experience was very positive. I heard that there were other builders in the area that are shotty so we are very happy. This was our first new home and it was great. They were very diligent and explained the new home warranty well. We were very happy with our experience with Janssen.
By: Mark
January 2017
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We have appreciated the people who have helped us and feel very at home. Thanks for your help.
By: Paul
January 2017
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The Janssen representatives were great. Lawrence, Terry and Doreen were the one's we dealt with on a regular basis. I really appreciated the quick response times on our concerns.
By: Aaron
January 2017
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The few minor issues that we've had were all resolved in a timely fashion and we are very happy with the service we've received. Both Doreen and Lawrence are very personable and enjoyable to deal with, and they made great effort to ensure we are satisfied. We would certainly recommend Janssen Homes to friends and family, and will definitely consider them if or when it comes time for our next home purchase.
By: Juan
January 2017
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It's been a pleasure from the minute we met Diane to Lawrence assuring us our workmanship/issues would be and were fixed. To Doreen and everyone we communicated with at Janssen it's been a good experience everyone always went above and beyond. We're glad we went with Janssen homes awesome company to deal with. Thank you for the lovely home you built for us.
By: Jaime
January 2017
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Great and we are comfortable. They take care of the issues right away.
By: Erika
January 2017
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ALL the people I've talked to and worked with in relation to my home and Janssen have been the absolute best! Kind, courteous, genuine caring attitude, professional, pleasant, a simple joy to work with - right down to their contractors. From talking with many neighbors, they are the best in regards to customer service as well as great craftsmanship, builder of high quality homes. Even compared to the 100's of homes we looked at, Janseen had the best quality materials for our price range. I will recommend Janssen to everyone i talk to, not just friends & family!
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017