Corporate Head Office

245 Forge Rd SE,
Calgary, AB
T2H 0S9
T (403) 536-7000
F 403-536-7001

Overall Customer Reviews

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7.7 Stars Rating
1526 Customer Reviews
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Profile

Calgary, Alberta

Through our History as an innovator in building award winning new townhomes and new houses for sale since 1978, Homes by Avi continually positions itself in the most desirable Calgary communities while introducing new product lines designed for today’s families. Now with operations in three markets throughout North America, we still approach every home like it is the only one we are building.

With valuable services such as Avi Definitions, a convenient one-stop venue for purchasers of new homes to find all of their home finishings, we are relentless in our program of unprecedented service and forging rewarding experiences for our clients. As experienced new home builders, we count on the quality of our new houses and townhomes, and the families that live in them, to be our legacy and to attest to our reputation as an extraordinary builder.

Our superior standards are assured through Homes by Avi’s dedicated customer service department, as well as a comprehensive six-stage quality control process and two third party inspections prior to possession. Building award winning new houses and townhomes for sale in an ecologically friendly manner is a commitment we made long before “green” became a buzzword. In 1983, we were among the first new home builders in Calgary to construct an R2000 home and lead the market in environmental building practices. Today we continue to address issues such as indoor air quality, energy and resource efficiency, comfort, durability and overall value in all of our new townhomes and houses.

Homes by Avi is a Certified Master Builder and honored to be recognized as an industry leader in the construction of new townhomes in Calgary. Each of our new townhomes for sale provides an excellent buying option for empty-nesters looking to downsize, busy professionals, and first time buyers looking to enter the real estate market. Our new townhomes are generally less expensive than single family homes and offer more privacy than typical condominiums. New townhomes for sale by Avi can be the ideal property for a broad range of buyers. To learn how our experienced home builders can help create your dream home, contact us today.

Recent Awards

  • 2017 Home Owner Mark of Excellence Award - Best Customer Experience Winner
  • 2017 Home Owner Mark of Excellence Award - Builder of Choice Winner
  • 2017 Consumer Choice Award for Business Excellence
  • 2016 Consumer Choice Award for Business Excellence
  • 2015 Consumer Choice Award for Business Excellence
  • 2014 Consumer Choice Award for Business Excellence
  • 2013 Consumer Choice Award for Business Excellence
  • 2012 Consumer Choice Award for Business Excellence
  • 2012 Best New Home – $350,000-$399,999 - The Stampede Rotary Dream Home - Sam Awards
  • 2012 Best New Home – $535,000-$599,999 - The Waterford - Sam Awards
  • 2012 Best Direct Mail Piece - Sam Awards
  • 2011 Consumer Choice Award for Business Excellence
  • 2010 Consumer Choice Award for Business Excellence
  • 2010 Best Town Homes - $275,000 and over - The Ruby - Sam Awards
  • 2008 Best Multi-Family Community - Stonewater - Sam Awards
  • 2008 Top 50 Small & Medium Employers in Canada - Community Recognition Award
  • 1987-Present Alberta New Home Warranty Excellence Award in Leadership

Communities

savanna-in-saddle-ridge
the-community-of-nolanhill
tuscany
artesia-at-heritage-pointe
auburn bay
logos_web-lrg_mahogany
the-community-of-walden
harmony
logos_web-lrg_kingsheights
sunset-ridge-in-cochrane-logo
logos_web-lrg_westmere
community-of-carrington avi calgary
logos_web-lrg_swiftcreekvillas avi calgary
community-of-livingston avi calgary

Customer Reviews

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By: Linda
August 2017
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The overall experience has been a good one. All trades and builder reps have been very accommodating. Thank you.
By: Jules
August 2017
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I feel good and we are blessed because every time we have visitors in our home, they always said that "you have a nice house"... awesome!!
By: Jeffrey
August 2017
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This has been by far our best building experience and this is our 3rd build with all different builders. AVI was wonderful to work with from beginning to end and we would build with them again in a heartbeat. Their staff is incredible. We recommend AVI to everyone. The only thing we feel is that we hugely overpaid on the upgrades we requested in our home. However, in the end it is my husband and I that signed off on them. We would do things differently in our next home and do the upgrades after the fact so that when we do sell our home eventually that we make money instead of lose money. Lesson learned. We do have a beautiful home though and AVI did a wonderful job. The reviews throughout the year were easy and all issues resolved. I must give a huge shout out to Ashley/Robin/Don/Kim and Xenia. They are all great at what they do.
By: Jillian
August 2017
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I haven't met Jackie but she is very friendly & acted promply with questions/ concerns I had. Kevin is knowledgeable & demonstrated exceptional costomer service. During a repair visit, I mentioned my Enmax monthly bill was always high, he suggested I get energy saving light bulbs, which I did & he installed all for me, thoughtfulness I greatly appreciated. My monthly bill has decreased! The one thing I wish I could get done, is to have the dirt & gravel spread so I can have a levelled parking pad/ back yard. I honestly don't think I should have to pay to get the parking pad/ back yard situation sorted out. Thank you for reading & listening!
By: Helena
July 2017
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Megan was amazing throughout the whole process, Joanne in the design centre was great and Craig was excellent. We are very pleased with our new house and the whole experience was smooth and easy.
By: Bradley
July 2017
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VERY satisfied with everything!!!
By: Shashank
July 2017
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This was our first home purchase experience and Homes By Avi made the process extremely smooth and hassle free. Thanks to the entire team of Homes By Avi for their excellent service and for giving us our beautiful home. Two Thumbs up!! :)
By: Tracey
July 2017
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We asked for no surprises and so far there have been none. We really enjoyed the whole house selection, interior/exterior selections process through to final posession. Sales folks were great, the foreman were nice, selections designer was great, and we appreciate the outcome of her recommendations. Designer does know best! Since move in, therés been some issues but nothing that was not quickly remedied. Probably only real surprise was really our own issue - the space used by the 3 bins was an area targetted to become part of our garage workshop area. They take up a lot of space. We'd have liked more basement storage area, the Rundle model has a huge area in comparison. Grading, we'd like it done sooner rather than later so we can crack on with putting a shed in the garden and free up space in the garage. Overall very happy with the house, the plot and the development.
By: Iheanacho
June 2017
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I doubted my possession date but surprisingly the deadline was met.
By: William
June 2017
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We moved to Calgary last May/2017. Moving here was a huge undertaking for my family as we had lived in the same community for 30 years in Langley, B.C. Our family had just experienced a tsunami of tragedies thus the decision to move here to be with our grandchildren. Moving in to our beautiful new home in Mahogany was just a wonderful time for us. Seeing our gorgeous new home for the first time is something that will always be a happy memory for us. One thing that stands out in my mind is when we saw our master bathroom with two brand new his and her bathrobes. That was such a special touch. I have to honestly say I have never experienced anything like that and it made Bill and I feel very special. Every time something went wrong with anything in the house I emailed Nonie and the customer service we received was fabulous. Every little thing was fixed promptly and done right. I can't say enough good things about our Avi home. It is beautifully built and we are just so happy we chose to buy it and live in Mahogany. I love the finishings in the house and it has truly become our home.
By: Carlos
June 2017
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We have the best experience with the purchase of our new home with Homes by Avi, we have received an outstanding customer service and the items that we addressed were minor items nothing was major however, Homes by Avi always pay attention and solve them properly. We are really happy and proud of our new home and the quality of the materials used by Homes by Avi as a builder.
By: Olive
June 2017
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Service personnel was very knowledgeable and helpful.
By: April
June 2017
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"My husband and I are extremely happy with the WHOLE Avi team and the experience we had with all of them.
They built us an amazing dream home with flawless professionalism!
We are currently raving to everyone we know about our great experience! ??
Great job Avi Team!!!!!!!!!"
By: Murisiku
May 2017
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I will always say that Homes by Avi are living to their name and motto. My experience has been so tremendous even when many of my friends who built with other builders were complaining, l am smiling. I only hope and wish that Homes by Avi will never lower their standard in term of quality and superb customer relationship. I am very happy to recommend Homes by Avi anyday to anybody. They are best by far!
By: Winston
May 2017
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My serviceman Paul is excellent. Don't lose him! Also, your customer service department is very good.
By: Rafael
May 2017
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Homes by Avi, is really a good builder, but sometimes their is no perfect, but still the representative will come and fixed what wrong until they really fixed the problem.
By: Colin
May 2017
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Overall quite satisfied with the product and services from AVI. The weakest link for us was the quality of the product and poor workmanship that went into laying the front sod. It definitely could have been better and required me to spend a fair bit of effort to ensure it survived and knitted well.
By: Rebecca
May 2017
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"Overall, we really enjoyed our build process. The only thing we had an issue with was scheduling warranty repairs. There were a few instances where we had to follow up several times & wait weeks to have our issues addressed. A warranty tech would come to the house, address half our issues, & then we'd hear nothing in regards to the outstanding items without following up. It was a little frustrating at times. That said, the warranty techs were always on time for scheduled appointments. There were only a few instances where we had to wait for trades outside of HBA past the scheduled appointment time.
The repairs done on our home were generally well done, minus one. The paint on our front exterior door chipped & cracked over the cold months, so we arranged with warranty to have the painters come in, sand it down, & repaint it. We discovered after the interior of the door was painted that the painter had splattered paint all over our floor, wall, & door mat. It wasn't a large spill, but there was paint splatter in approximately a 3' radius around our front door. we didn't feel there was proper attention given while the door was being painted & we then had to clean up a mess after the painter had left.
In terms of finishes, we are happy overall. Our biggest complaint is the quality of the interior paint. It shows every little fingerprint & scuff, but is impossible to wash without leaving a streaky mess! It's like the first layer of the paint comes off when scrubbed. The walls in our stairways, bathrooms, & entry ways are a mess - just from regular wear & tear. After only a year in the home, I don't think they shouldn't look like they're 5 years old.
For the most part we really enjoyed building with HBA. There were a few hiccups along the way, but everyone was always very friendly & easy to deal with overall. I think communication in regards to warranty repairs could be better executed, but other than that we have no major complaints. We would build with HBA again & recommend to our friends/family!"
By: Ramanpreet
May 2017
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Overall it was a good experience. We haven't found many issues. We only found 2 of them and it took a good amount of time to fix them. Other than that it was good.
By: Tara
May 2017
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"All Homes by Avi representatives have been very friendly, helpful and committed to me as a customer. I would like to thank Jeff, Megan, Linda and Nonie in particular for being there and answering any of my questions through the build. There are only a few things I would say that could be done differently, one is an explanation of certain upgrades, for example the front door and garage door I would have preferred to have windows, but didn't think of this when asked if I wanted to upgrade it didn't occur to me that this meant adding windows. The other thing I would say is that I felt a bit pressured to sign off on the build prior to going to the selections centre. I would have preferred that selections was done first to make sure that everything was covered off. There are a few things that I would have done differently in terms of selections and windows, but overall I am extremely happy with the house and how efficiently and smoothly the build went. Thanks for the nice welcome gift, it was much appreciated and needed after a long day of moving.

Sincerely,
Tara
By: Darryl
May 2017
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Cory Ferguson was great. The house is exactly as described
By: Geoff
May 2017
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"Great Experience thus far from sales staff to construction staff and now warranty. Linda Lee was great and having the realtor fee reduction was appreciated.
Like any new home there are small items that have come up, but nothing that is outside of my expectations. The Humidifier failed and we need two visits from the contractor to resolve, the HVAC contractor also installed the incorrect furnace (have since resolved and set up a time to switch out). There are other minor items that we expect to be resolved through the warranty process.
Final parging, grading (including exterior site clean up) and retaining wall is still outstanding, but expect that they will be down when conditions allow."
By: Rommel
May 2017
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I did have some struggling during the paper works process but Homes by AVI addressed it well and help me overcome it
By: Dana
May 2017
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"I think the color scheme is ridiculously grey and drab, a little imagination could be used by your designers overall.
The stair railing brackets are hideous and overkill, I will be replacing them with regular silver brackets. Also, the fact that decora plugs were only used on upper plugs is cheap.
I wasn't able to put in a gas line for my stove, that cost me a lot to rectify.
Overall, I love my home. It is well built and the location is awesome. I like the windows and how bright it is. I don't have to finish anything, just paint and replace hardware and lighting. Everyone at Avi is helpful and responsive. Paul has been great. My next home will be an Avi home for sure. I will just make sure I can choose the colors and finishes!"
By: Parminder
May 2017
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KEEP UP THE GOOD WORK! As you can see super happy from the start to finish! There is a lot to go through when purchasing a home and everyone involved in the process was great. Thank You
By: Marilyn
May 2017
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Recommended my friend to purchase from their multi-family business and she just moved in recently. Have had bad experiences with other builders and now in my second Homes by Avi Home. Absolutely no issues with them.
By: Ryan
May 2017
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Wonderfully helpful sales staff. Both Sylvia and Michelle remembered that possession date was my birthday and brought balloons and made me feel special.
By: Vilnis
March 2017
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The customer support offered by Xenia has been exceptional in our opinion. The two service guys (Kevin and then Chad) were both really knowledgeable and helpful. So far, we've had a great experience with Homes by Avi staff.
By: Chantel
March 2017
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Thank you for building my home.
By: Sean
March 2017
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Overall I have been pleased with the responses I have received for most of my warranty issues. There have been some issues with the number of visits required to fix certain things, and with the quality of work by the landscaping crew (not the builder) that have have left me feeling that I deserve better, but on an overall scale things have been quite good with this builder.
By: Luqman
March 2017
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Generally, we were very happy with the all aspects of our home purchase. From early sales through to final touch ups, most AVI staff were helpful, friendly and fairly quick. I would recommend AVI in Nolan Hill to others absolutely. If there were anything I would do suggest is more options and discussion at the sales side around front-yard landscaping and more deck and back-yard options. These weren't really offered or available I guess so we didn't do them as I want a bigger outdoor deck than the one that was offered. Since it was that or nothing, we chose nothing but that might be an opportunity for others in the future. Otherwise, very happy and please forward my thank you to the whole team. This was our first home purchase and we're thrilled with the experience.
By: Paul
March 2017
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Overall, we are very happy with the entire process from beginning to end. Everyone we have dealt with went beyond and above in answering questions.
By: Jacqueline
March 2017
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"Overall I am very happy with the service Homesby AVI has provided!
The option to add a garage would have been nice."
By: Michelle
March 2017
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"My only issue is with the huge pile of dirt behind my home which blocks my view of the mountains - which is why I choose this lot. I understand that this is the top soil for the community but no one is able to give me a timeframe for it's removal from MY view. It truly is an eye sore. I would like the developer to lower the pile by even a few feet before this summer so that I might be able to entertain friends on my deck and enjoy the west facing view.
Overall, my experience with Homes by Avi was fantastic and my home is beautiful and I am extremely proud of it! Thank you"
By: Harwinder
March 2017
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"It was my first house. I was so excited and nervous. My whole experience was so smooth and there was no stress at all. Reg and Ravi helped me throughout the process. I am loving my new house. It's the best thing that ever happened to me. Homes By Avi team at Savanna is wonderful and the best team. Thank you for everything.

Yours truly,
Harwinder Hans"
By: Lovejit
March 2017
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It was a pleasure dealing with homes by Avi team and getting our first home build the way we wanted was just the icing on the cake by homes by Avi team. Homes by Avi team made our house a home. Thank you so much for everything you have done for us really means a lot.
By: Anjan
March 2017
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I couldn't have been more happy with the builder and the way our home was built keeping in mind all the requirements and details which we requested during our initial planning phases. While everything was up to my expectations, the work done on the outside portion of the door facing the garage wasn't up to mark and could have been done in a more clean and systematic way. Hope these suggestions and advice would be enacted upon in near future. Thank You AVI for giving us such a beautiful home.
By: Alyson
March 2017
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All the staff at AVI were very helpful during the build process and continue to be helpful after possession. Would recommend AVI to everyone!
By: Zachary
February 2017
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We had a great experience with Avi. We're still waiting on a window to be fixed which is frustrating as we have taken numerous days off work and it still is not resolved, but we recognize that, that is all weather windows, not Avi.
By: Iain
February 2017
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"Xenia is very patient and she responds quickly to emails.
Chad is an excellent warranty tech. He cares about our home and fixing the deficiencies like it is his home. He is an asset to your company."
By: Nelson
February 2017
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It's our second build with Homes by Avi and we really enjoyed and was impressed the first time around. We didn't even consider any other builder this second time around and our experience was even more impressive this time. Big thanks to Ashley, Nichola, and Nicole for their exceptional service!
By: Chinekwu
February 2017
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Our expectations were exceeded from the moment we bought. The sales guy, Cory, his attitude was fanominal and amazing. Their ability to accommodate all of our changes in the design and then seeing those changes get follow through with was great. Everything exceeded our expectations.
By: Michael
February 2017
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It was a really smooth process (purchase, build, move-in). So far so good. I thought that Susan was very friendly and helpful and was a pleasure to deal with. Also, Scott was thorough and knowledgeable during the walk through.
By: Ronilo
December 2016
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Homes by Avi is a better builder. Better design. The only thing I don't want is your appliances brand name. We are just a year and 2 months since we moved in,our oven broke down.
By: Jacquelyn
December 2016
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"Overall, I am very happy with my house thank you!!

The only thing that I am not thrilled above is the slope of the backyard and the grass and how lumpy it is and not well laid."
By: Kaylee
December 2016
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Everything went well, I've noticed a few things that were missed when doing the walk through inspection, but I think that is to be expected when living in the house and being more familiar with the space. Overall I'm happy with the level of customer service!
By: Shiela
December 2016
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"I believe that you have very strong relationship with your contractors. If there's issue to be resolved, they would call me right away and book an appointment to fix what is required. They are very polite and very time conscious.

Most of all, a huge credit to Nonie Warin. She is the best! She has full knowledge of the product and her job as well. Very polite, and she replied to emails promptly. Always available for any inquiries."
By: Nseabasi
December 2016
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"I had a great working relationship with all the teams that were involved on my home, they were very knowledgeable about the process and provided responses to all my questions. I particularly love the independent consultant that conducted the pre-possession walk through, as she provided valuable insights and tips to maintain the quality of my home.

However, I wish I knew better on a few items such as a separate heating controls for basement, which would have saved a lot in terms of heating costs.

A big thank you to the team at Nolan Hill, Homes by AVI."
By: Manojkumar
December 2016
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"We are very happy with Homes by Avi. We are satisfied with the interiors.
From the first day we met with Sylvia, everything went the way we expected."
By: Karen
November 2016
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"We appreciated Stacey's ability to communicate regularly, sending pictures, etc as the building went forward. We did spend a chunk of money to make changes - the penalty could have been prevented if we could have seen the interior sooner - then we could have made the changes before signing off. We realize our changes did increase the cost of the building. We love our home! Thanks you for a very good experience.

Karen & Vic
By: Fady
October 2016
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Homes By Avi are actually amazing! Cory was absolutely amazing with everything and deserves credit for the work he does. He went the extra way and contacted me after about 2 months just to follow up and check in I would definitely recommend Cory specifically to my friends and family. The whole warranty team was fantastic way beyond my expectations, especially Zena was amazing and did such an amazing job she was quick to answer my calls or emails. Donald was great, he gave me a lot of ideas that helped me to save my house regarding sprinklers, paint, etc he actually did the orientation with me. He is very polite and very friendly. If I am ever to move, 180% I would stick with Homes By Avi!
By: Nicholas
October 2016
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Very satisfied! Solid,, quality construction throughout.
By: Nick
October 2016
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Would love to build with Homes by Avi again in the future.

CUSTOMER TESTIMONIALS

I would like to take this opportunity to thank you all on behalf of my family, my husband and kids for the job well done of our house. We have no complaints whatsoever you did it very well! Also pls extend our thanks to Amanda, Kimberley and Peter and all the customer service staff at Avi. Our house is somewhat simple yet elegant just like Avi. It matches everything from colour, kitchen cabinets, carpet, hardwood, etc.— Virginia Paez
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017