Corporate Head Office

1 - 1401, 28 Street North
Lethbridge, Alberta T1H 6H9
CANADA
T 403.329.3221
F 403.329.4994

Overall Customer Reviews

starstarstarstarstarstarstarstarstar_halfstar_border
8.6 Stars Rating
511 Customer Reviews
Click Here To Write A Review

Profile

In 1972 Marvin Galts and his siblings, along with his wife Chloe, founded the company that eventually became today’s Galko Homes.

Over the years, many extended family members have been a part of this company; working in positions from labourers to leaders. Galko Homes has consistently made a solid contribution to the landscape of Lethbridge through award-winning homebuilding, longstanding business and customer relationships, and community volunteerism.

Decades later, the model of family and community participation still holds true under the direction of second generation President, Bruce Galts.

Our philosophy is supported not only by the loyalty and superior performance of our sub-trades and suppliers, but also by our entire motivated, service oriented team at Galko Homes. We ensure exceptional service ranging from flexible sales and customer care, architectural design and interior design consultation, superior warranty services, and an overall goal to provide you with a homebuilding experience that, for all of these reasons, is simply better.

Our reputation as Lethbridge’s premiere homebuilder is based on experience, knowledge and customer service. Whether you’re in the market for a custom-built or pre-designed home, you can rely on the quality craftsmanship, distinct designs and exceptional service that have won us industry praise and customers for life.

Recent Awards

  • 2017- HOME OWNER MARK OF EXCELLENCE (H.O.M.E) - 2017 CustomerInsight Home Owner Mark of Excellence (H.O.M.E) – Southern Alberta Winner– Single Family 50 – 149
  • 2016 - NEW HOMEBUYER'S CHOICE AWARD -2016 Professional Home Builders Institute of Alberta (PHBI) New Homebuyers’ Choice Award – Alberta Winner – Single Family – 50 – 149 Possessions
  • 2016 - NEW HOMEBUYER'S CHOICE AWARD -2016 Professional Home Builders Institute of Alberta (PHBI) New Homebuyers’ Choice Award – Southern Alberta Winner – Single Family – 50 – 149 Possessions
  • 2016 - BEST OF THE BEST - 2016 Lethbridge Sun Times Best of the Best – Home Builder Category
  • 2015 - BUILDER OF THE YEAR - 2015 CHBA-LR
  • 2015 - HOME OWNER MARK OF EXCELLENCE (H.O.M.E) - 2015 CustomerInsight Home Owner Mark of Excellence (H.O.M.E) – Gold Winner – Southern Alberta
  • 2015 - NEW HOMEBUYERS’ CHOICE AWARD- 2015 Professional Home Builders Institute of Alberta (PHBI) New Homebuyers’ Choice Award – Southern Alberta Winner – Single Family – 50 – 149 Possessions
  • 2015 - BEST OF THE BEST- 2015 Lethbridge Sun Times Best of the Best – Home Builder Category
  • 2014 - BUILDER OF THE YEAR- 2014 CHBA-LR Builder of The Year
  • 2014 - BEST CUSTOMER SERVICE ASSOCIATES IN CANADA- 2014 AVID Service Award for Best Customer Service Associates in Canada – Ron Tyslau – Galko Homes
  • 2014 - NEW HOMEBUYERS’ CHOICE AWARDS- 2014 Professional Home Builders Institute of Alberta (PHBI) New Homebuyers’ Choice Award – Southern Alberta Winner – Single Family – 50 – 149 Possessions.
  • 2014 - NEW HOMEBUYERS’ CHOICE AWARDS- 2014 Professional Home Builders Institute of Alberta (PHBI) New Homebuyers’ Choice Award – Southern Alberta Winner – Multi Family 5-49 Possessions.
  • 2014 - BEST OF THE BEST- 2014 Lethbridge Sun Times Best of the Best – Home Builder Category
  • 2013 - BUILDER OF THE YEAR- 2013 CHBA-LR Builder of the Year
  • 2013 - BEST CUSTOMER EXPERIENCE IN CANADA- 2013 Best Customer Experience in Canada – Avid Ratings
  • 2012 & Older - BUILDER OF THE YEAR- 2011 CHBA-LR Builder of the Year, 2010 CHBA-LR Builder of the Year, 2009 CHBA-LR Builder of the Year – Large Volume
  • BEST CUSTOMER SERVICE - 2012 Best Customer Service in Alberta – Avid Ratings

Communities

Crossings-300x107
copperwood_logo
Canyon-Estates-Logo
Riverstone1
garry_station_lethbridge
lecagy_ridge_lethbridge
legacy-crossings

Customer Reviews

Click Here To Write A Review
By: Preston
August 2017
starstarstarstarstarstarstarstarstarstar
We were and are very impressed with the care that we've received. Everyone is really on the ball, and there to answer any questions or concerns that we may have.
By: Mary
July 2017
starstarstarstarstarstarstarstarstarstar_border
We have throughly enjoyed our experience with Galko Homes. We love our home and are grateful for the excellent service they have provided us.
By: Paul
May 2017
starstarstarstarstarstarstarstarstarstar
Corey Ginther has been excellent. In fact, all Galko personnel have been professional and prompt.
By: Larry
April 2017
starstarstarstarstarstarstarstarstarstar
A smooth painless transaction
By: Gloria
April 2017
starstarstarstarstarstarstarstarstar_borderstar_border
It was good.
By: Corey
March 2017
starstarstarstarstarstarstarstarstarstar_border
Good customer service. Everyone we have dealt with have been polite and easy to deal with. Very happy with our home
By: Garth
March 2017
starstarstarstarstarstarstarstarstarstar
Galko was fantastic. We recommend them to friends all the time. They are good at keeping in contact us and they try to make appointments around our schedule and we really appreciate that.
By: George
March 2017
starstarstarstarstarstarstarstar_borderstar_borderstar_border
All in all a well built home and the service to look after any after sale problems were resolved pretty much on time. Carpeting could have been of better quality and underlay seems almost non existent but we knew that when we bought so.........
By: Carlynn
March 2017
starstarstarstarstarstarstarstarstarstar
Trades were awesome when developing basement while we lived here!
By: Sandy
March 2017
starstarstarstarstarstarstarstarstarstar
It seemed liked the basement completion was rushed to accommodate our move in date. We would have preferred that if more time was needed that the time was taken so there would have been fewer deficiencies. Saying this, our after sales representative has been a pleasure to deal with. We fully realize he can't be there watching over the workers in the house at all times. Ron has a great personality for his role and we appreciate his knowledge and interpersonal skills.
By: Shane
March 2017
starstarstarstarstarstarstarstarstarstar
The soundproofing between units could be improved upon and the suite doors should be keyed separately in the legally suited homes. Also just a note for future reference, the washer and dryer set comes with the doors installed anticipating a side-by-side use (doors swing in opposite directions), when installing them in the stackable orientation the doors need to swing in the same direction to allow ease of movement wile switching loads. Both stackable laundry sets in my house as well as the other houses I looked at had the door swings set up for side-by-side orientation. I was able to reverse the door swings on the dryers but it would be nice if they came that way to start with.
By: Pauline
February 2017
starstarstarstarstarstarstarstarstarstar
Galko are the best builders! This is a great house! :)
By: Richard
February 2017
starstarstarstarstarstarstarstarstarstar
Kirby and Ron work for the customers best interests. Rebekah was very helpful and had great ideas about design and colors. She advised us of where our decisions fell within our tier package.
By: Ward
February 2017
starstarstarstarstarstarstarstarstarstar
"We are not people that purchase homes often and felt that we where not taken advantage of or misled in anyway, exactly the opposite. You have quality people working at Galko and it is obvious to us that Galko Homes plays a huge part in the quality of support they provide to there employees which we believe in our case has been shared right down to us as the home owner. We will and have shared our positive experience with family and friends. We also wanted to mention that your team feels very proud of their homes and seem to truly have some type of pride and ownership that is unique. The possession day was very emotional for us and your team really made it special. As we drove up to the home, the signage and extra touch was heart warming and not expected. Galko representatives worked very well with our real state team. We did not know if we needed a relator or not.
We have found the landscape grade to be a challenge and almost everyone we talk to in the trade including the city of Lethbridge land development team states that the front grade is extreme and will require some grade changes to provide access to the back yard, fence, gate, and transition to the yard. Galko did seem to be unwilling to help us with this right from the start, saying that it met local standards. As we understand the grade standards it meets the standard related to potential water flow away from the home and that It would not affect the neighbours homes. It does seem that more could be done to help us with this. Really our only disappointment over all."
By: Heather
February 2017
starstarstarstarstarstarstarstarstarstar_border
Ron has been very good to work with also and I think if I have any problems in the future, I feel he will assist me.
By: Darry
February 2017
starstarstarstarstarstarstarstarstarstar
"We were very well taken care of. When we purchased the house we were still living in another city. The first contact we met face to face was McKinley Pavan. She was extremely friendly and knowledgeable. She helped reinforce the quality of service we would receive from Galko. Amy was in the Show Home with McKinley and added to our positive buying experience.
Don (the repairman/man of all trades) did an awesome job as well.

The rest of their team were very personable and did very good work. The customer experience manager, Ron Tyslau was quick to address any issues we had. He was very professional and friendly.

The sub-trades were prompt when addressing concerns.

All in all this was an excellent buying experience. We felt as if all of the staff treated our home as if it were their home."
By: Jens
February 2017
starstarstarstarstarstarstarstarstarstar
We would like to take this time to talk about RON, and his amazing service. He is always cheerful, polite, professional, and always on time for appointments. We can always reach Ron when we need help or need to ask a question. Ron has always went over and above for our family. A time we would like to share about Ron was his patience and understanding about an issue with our railing. It was an unfortunate situation our railing was scratched, and we were not going to accept that as it was a feature point in the home. We were very upset with the paint company at the time. He remained polite, and made sure that we had only the best team come in and take the railing apart and re do the entire piece. So thank you Ron, and we are pleased we are able to continue to work with Ron!
By: Rahim
December 2016
starstarstarstarstarstarstarstarstar_borderstar_border
The builder is good it's just that the third party contractors are where the problems lie. They should maybe ask the customers if they are satisfied with the service that they are getting from the contractors. If people aren't happy then maybe they should take a closer look at the contractor.
By: Cam
November 2016
starstarstarstarstarstarstarstarstarstar
"The team that worked with us was outstanding and very very responsive (Kirby, Ron and Bonnie). Any mistakes that were made along the way, which is common during building, were more than made up for and were often brought to our attention before we even noticed them. They were always super friendly and very easy to talk too. We always felt like we were the only customer they had even though we know Galko builds many homes.

Disappointed that we have problems with our appliances already only 40 days after moving in."
By: Erica
October 2016
starstarstarstarstarstarstarstarstarstar
We have been very pleased to work with Galko and we mention Marilyn and the team whenever we know of somebody looking to buy or build new. They have been excellent in terms of dealing with our warranty items; I don't think they could have been more efficient in taking care of the deficiencies. Given how big a house is and how many different components there are involved there has been nothing serious to speak of which speaks to a well-built home.
By: Steven
October 2016
starstarstarstarstarstarstarstarstarstar
Thank you Galko for everything
By: Carolyn
October 2016
starstarstarstarstarstarstarstarstarstar
Everyone involved in the purchase and changes made prior to my taking possession of my home was wonderful (Jody, Barry, Greg, Norb, Rebekah, Bev, Brad, Sherry, Susan and Bruce). Very pleasant, courteous and knowledgeable, always willing to answer any questions I had.
By: Bruce
October 2016
starstarstarstarstarstarstarstarstarstar
Galko were generally very responsive to our situation, which was not always clear or easy. We appreciate their help and consideration throughout the purchase process.
By: Jonathan
September 2016
starstarstarstarstarstarstarstarstarstar
"Overall my husband and I have been very satisfied with the quality of home we received and the effort by Galko to resolve any issues that have come up. When my husband expressed concern (on my behalf) about the counter tops Galko offered to make it right some other way. I had wanted to let Galko know that I had issues not to get anything but to inform the builder about the low quality of materials used. We were both very appreciative of how Galko and Ron went above and beyond, offering to compensate us in another way. Everything else that has been noted during the warranty walk through has been addressed and resolved in a timely manner.

Thank you!"
By: Boniface
September 2016
starstarstarstarstarstarstarstarstarstar
"No concerns, we would buy a Galko home again. Ron has been excellent when taking care of us , Carolynn has been extreme efficient and friendly, Don has always been helpful.
Excellent customer service!"
By: Shawn
September 2016
starstarstarstarstarstarstarstarstarstar
Ron does a great Job! Customer relations has been great. He understands and considers our concerns and opinions, even if they have been particular!
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017