Corporate Head Office

17615 - 111 Avenue NW
Edmonton, AB
T5S 0A1
T 780-453-5100
F 780-453-5113

Overall Customer Reviews

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7.7 Stars Rating
1280 Customer Reviews
Click Here To Write A Review

Profile

Building a new home is not just a matter of floor plans and lighting decisions. It’s about transforming stark walls into personal sanctuaries. At Coventry Homes, we’re more than a home builder…we create innovative lifestyles! Browse through our website and our showhomes and you’ll see that, among Edmonton home builders, our approach is unique.

Whether this is your first experience with a house builder, or you are a seasoned new home buyer, you’ll appreciate our home building process. Start with a house style and floor plan then let us help you create a semi custom home with our signature lifestyle packages, housing innovations and Choices By Design interior design centre.

When it comes to housing and urban development, the market for new home builders in Edmonton is very competitive. Having built homes and urban communities in the capital region for over 35 years, we live this reality every day! We have also enjoyed much success and growth over this time because of our commitment to excellence in customer service and quality craftsmanship. Learn more about us, our industry awards, jobs in housing and more by exploring our website.

 

Recent Awards

  • 2016 - Gold Winner - Home Owner Mark of Excellence Winner - Top Home Builder in Edmonton - Top Choice Awards 2014, 2015, 2016
  • 2016, 2015, 2014 Winner - Consumer Choice Awards, Home Design
  • 2015 Winner - Best Single Family $325,000 - $999,999 - The Willingdon. PHBI New Home Buyers Choice Award - Multi-family
  • 2015 Finalist - Best Multi-family Duplex - The Cliffton & The Burrard, Best Sales and Information Centre - Single Family - The Paisley Sales Center
  • 2014 Finalist - Best Multi-family $330,000 - $425,000 - The Warwick, Best Single Family $350,000 - $450,000 - The Paradise & The Splendor, Best Single Family $350,000 - $375,000 - The Omega
  • 2013 Winner - J.D. Power Builder of Excellence Award

Communities

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GLENRIDING ROHIT
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Customer Reviews

Click Here To Write A Review
By: Bradley
September 2017
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Sales and interior selection process was fun and enjoyable. The build of our home as been a painless process that exceeding my expectations compared to other builders.

The only concern and likely a bigger one for the whole area is the missing gas lines that was not scheduled by Genstar. This may or may not delay the possession date but leaves us with a feeling of uncertainty. If the temperature continues to drop do we risk our water lines freezing and damage or potential flooding to the home.
By: James
September 2017
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the interior selection she was amazing. she was fantastic. 0 issues with her.
By: Shingirai
September 2017
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Experience was great. Only issue I have is the decking having nails instead of screws.
By: Jacky
September 2017
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It's been a good experience so far. We love our home and are excited about settling in. Yolanda, our sales representative, is always helpful and prompt. Our site supervisor Scott is very knowledgable. Brenda at Choices was helpful in helping ua choose our interiors. Jillian at warranty was good at explaining what was covered under warranty and closing the sale. Everyone we have met in person was friendly and helpful.
By: Jonmejoy
September 2017
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Pleased to have bought a Coventry home overall. Great customer advocacy and good, professional workmanship
By: Christopher
August 2017
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Great house, great builder, great team we wish there was an option to have final grade and basement included!
By: Ajipal
August 2017
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We are happy to deal with Coventry home the give us nice deal and nice home we are appreciate
Thanku everyone
By: Jeffrey
August 2017
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Pretty good overall.
By: Navel
August 2017
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Overall my experience was so great! Would definitely refer Coventry Homes to my friends and relatives. There are some wrong information that is provided to me regarding property tax.
By: Jorge
August 2017
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Good experience !..
By: Rinrada
August 2017
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We love the sales team (Darren, Tina and Alyssa). They're always helpful and answer our questions and concerns in a timely manner. Tina even helped us out with choosing furnitures and other things when she didn't have to.
By: Kingsley
August 2017
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Coventry as a builder, my experience has been fantastic. Keep up the good work.
By: Taylor
August 2017
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Vanja Lugonja went above and beyond his sales role during the entire process of me purchasing my home and the times following me taking possession and moving in.
By: Antonio
July 2017
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Just want you to know that we received exceptional customer service from Samir Haymour.
By: Tobias
July 2017
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Wonderful experience. The only complain we would have is the carpet choice. It is wearing very quickly and not a great match to the rest of the decor.
By: Christopher
July 2017
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Each member of Coventry's team we interacted with was fantastic. Be it the Site Supervisor(Matt), the sales team (Chris & Chelsea) and the Warranty Team(Jillian) they all respond promptly, professionally, are friendly and have the answers at hand, or obtain them shortly. There's no guessing with them. If they don't know the answer to a question immediately (and rarely do they not) they determine quickly the answer(anticipating follow-up questions) and respond promptly.

Truly a pleasure to work with, and a builder we could happily and confidently recommend to anyone.
By: Vincent
July 2017
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Yolanda has been an excellent representative. She's followed up on every issue that I've CC'd her on, and investigated when we hadn't heard from the head office. For example, On Thursday, July 6, a Bluebird bulldozer clipped our home while building the house next door (another Coventry project). We didn't receive any response from head office for two days, and it was Yolanda that reached out to us on the Saturday to let us know she would contact Helene on the Monday if we still hadn't heard anything.

Another concern we had was with the quality of the concrete steps leading up from the driveway. While the driveway itself looks great (save for one rough patch), the steps/walkway are another issue. We did not walk directly on the concrete until the wooden walkway was removed by your team. However, there is already a large crack in one segment, and the steps have gaps and holes on the face.

By: Andrew
July 2017
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We were very satisfied with the customer service we received from Darren Rose. He was extremely helpful, and patient. He responded to any inquiry we had almost immediately, weekdays, weekends, evenings, it was incredible. He made the transaction personal and built a relationship. He is very knowledgeable and clearly has significant experience in other aspects of constructability outside of just sales. One morning prior to possession, Darren personally drove over to the other side of the city to make sure our keys were available at the show home so we could get into the house to take some measurements. We could not ask for anymore from him and his service responsibilities within his given role. Coventry needs a few more Darren's.
By: Jonathan
July 2017
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Thank you for being excellent. We had a wonderful experience.
By: Kenneth
July 2017
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Overall I was generally satisfied with the sales and interior selection process. It wasn't perfect by any means. I could've spent a little more time in the layout of the home ( I signed rather quickly and it seemed rushed) . Some items were forgotten for example the front door selection ( I would've liked a custom door but it was too late to choose). The sales manager was a good guy to work with along with the sales assistant. He tried to keep me on budget and was very knowledgeable in construction.

The customization options from this builder was the main reason I chose this builder. Pricing was reasonable, you pay for what you get. I'm hoping the end product has quality workmanship from their trades as the home is not complete. Items that I noted in the walk-through were corrected. Any errors that were originally made ( wrong concrete driveway) were corrected very quickly and efficiently. Home looks beautiful and just what I pictured.

The interior selection process was great. There were some items that I would've liked to see (barn style sink, polished tile, 24 x 24 tile).
By: Crystal
July 2017
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Overall a very positive experience. Very friendly and helpful staff from sales through to warranty. We love our home.
By: Adriane
July 2017
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Good service! Not perfect but I will still recommend it to my family and friends.
By: Udaykumar
July 2017
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They build a good quality homes as compared to other builders in the area.
By: Basir
July 2017
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Before we bought the house I would call Coventry. The person who works in the show home, Alisha, did a great job at answering all my questions. She did a great job. There was a huge problem with the postal code and the mail box. Coventry did nothing about it. I have to fix it myself.
By: Sukhjinder
June 2017
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Highly recommended to others
By: Donald
June 2017
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Over All We are Very Satisfied With Our Coventry Home ! Sales Erika & Shawn very knowledgeable, Professional. John (warranty) explain and made us feel Positive that our issues would be completed ! Site Super ((Josh ) was excellent never felt rushed, he answered all of our questions,also help in replacement of our siding that was damaged by contractors next door and made sure construction was completed and done properly! Thank you Coventry!
By: Dimitrios
June 2017
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John has been an exceptionally good person to work with during the warranty review process. He has an extremely personable and professional approach to dealing with all our issues and has gone above and beyond in assisting to resolve everything we raise (big or small).
By: Monica
May 2017
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We are very satisfied with what we've seen so far and would recommend Coventry
By: Nathan
May 2017
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As the home was already at permit stage when we decided to buy, we missed an opportunity to do a full plan review with the sales agent. Coventry however was very accommodating in considering the majority of our requests when they didn't have to. This is the only thing I would have wanted to be different. We are still overly happy with the process even without a plan review.
By: Katherine
May 2017
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Overall our experience was great and would recommend conventry to anyone. Shout out to the electrical contractor and how they were meticulous in their work. The design of the omega is stunning and all our friends and family love it, just like we do. The after sales service was great. Small things like the magnetic light in the pantry are great as well.

The drain and built in lip for the upstairs laundry is great as well.
By: Steven
April 2017
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Yolanda Grant is the best and I would recommend Coventry Homes because of her.
By: Anna
April 2017
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Would have loved the option to have the builder complete the basement (sold as a spec home).
By: Monica
April 2017
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We're happy with everything so far
By: Lukasz
April 2017
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Darren Rose is the best person I've ever dealt with in regards to buying a new house. Coventry is top notch with their materials and service. Koodos to you all your the best. Will definitely be buying a future house with you again ( in about 5 years time!)
By: Sean
March 2017
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We had a very pleasant experience with them. We looked at a lot of homes and all the other builders did not have near the quality and the finish that we saw in these homes.
By: Leovidis
March 2017
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Great builders, we are very please we found them. We have recommended Coventry to many of our friends.
By: Emmanuel
March 2017
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Coventry Homes did an awesome job!
By: Erica
March 2017
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Our site supervisor was outstanding. Thanks to Jeremy we felt informed throughout the build process. We also felt that our home was well taken care of during the build process. Brenda was also wonderful. We really appreciated her support and insight during the selections process. We are in love with our home and that is in large part due to the selections made during the design process.
By: Ryan
March 2017
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Josh our site superintendent was awesome. He went above and beyond on several occasions to make sure our home was exactly what we wanted it to be.
By: Jaspreet
February 2017
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Coventry is a Good Home builder. Our Sales person Tina Ellis was knowledgeable, Friendly and was able to take acknowledge issues when we reported. Overall very satisfied with the Builder.
By: Phillip
February 2017
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"I'd like to explicitly highlight how impressed I am with the warranty aspect of Coventry. I had purchased a home with my father and a majority of the issues were minor in nature. Every time we've contacted Coventry we've always been listened to and attentively dealt with, the people that came by were always professional and fixed the issues. I never felt like I had to justify or prove what was potentially needing to be fixed as with car warranty's, appliance warranty's, etc. In fact, my father had brought up an issue outside of the 1 year check-in and Coventry still sent someone to deal with it.

However, another point worth mentioning is that it is a bit jarring that I receive a great fantastic experience directly with Coventry during the entire build and possession (and warranty) process, but some of the outsourced services such as home automation when discussing where ports would be, were far below what I was expecting and would impact my decision if I were to purchase another home, to skip them or go with a different contractor if possible."
By: Kevin
February 2017
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The sales and building experience has been excellent. Tina, our sales representative, kept us up to date not only during the building process but throughout the first year including her immediate support in helping resolve the issues we had with the interior doors trapping people inside.
By: Christopher
February 2017
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Light switch/fan control in the master bath are in the mirror and plugs in the cabinetry, shrink mirror width and put outlets in drywall and shrink mirror height and plugs above counter. Small detail and house is great
By: Travis
February 2017
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The home is great, I really do like it. There were a couple of things that did bother me with the process which I've mentioned before. The referral program is a bit suspect - maybe there's no such thing. The other was one wall in the garage had some sloppy mud when they did the drywall taping, which I'll end up fixing when I do the garage, and lastly the mud in the front and garage was a little disappointing. Otherwise, everything was fine.
By: Guillermo
December 2016
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Jaylene and Darren, our sales representatives were very helpful and patient with us. Great office staff and warranty/closing personnel as well.
By: Shannon
December 2016
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Overall we are very happy with our experience with Coventry and would definitely choose to build with them again in the future.
By: Sandra
December 2016
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Great customer Service, and followup are appreciated for us busy people. Thanks to the team
By: Steven
November 2016
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"The staff at Coventry Homes are fantastic. They are very helpful, knowledgeable and friendly to deal with. Everyone at the main office from the moment you walk in the door to the construction site supervisor have been amazing to deal with and are always enthusiastic when they see you.
We love our home!"
By: Kevin
October 2016
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Coventry has been the best constructed home that I have owned to date. Very impressed with the quality of work that went into the home. On one occasion I remember during construction at framing stage the wind had blown a wall over on the weekend while workers were away. The next working day the framers had torn down the wall and used all new materials to construct a new wall. I was very impressed with that and knew I would be getting a well built home.
By: Connie
October 2016
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Overall, the service has been fairly good, and the representatives and trades persons have been helpful and friendly. Issues, on the most part, have been resolved satisfactorily. Still awaiting resolution to one more issue from the 13-month warranty review.
By: Bing
October 2016
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Generally they are a good builder, good quality and the service is very good. I myself work for another builder and I built houses with other builders before but Coventry is the one I like so far and I would recommend Coventry to anyone I know.
By: Nigel
October 2016
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Great experience overall!!

WARRANTY PROVIDER REVIEW

Coventry Homes Inc. has been a member of The Alberta New Home Warranty Program since June 16 1994. Membership in the Program means adhering to rigorous membership standards. During their time with the Program, They have had no unresolved warranty issues and no unsatisfied Conciliations.

Coventry Homes Inc. is a member in good standing, and has achieved the rating of an Accredited member with the Program; the highest possible rating. This rating is determined through a disciplined process that evaluates each Builder Member's operational performance based on criteria which includes: Technical Achievement (quality assurance program of the builder), Warranty Performance and Customer Satisfaction (Conciliation and Claims record), Business Practices and Resources (business expertise), and Financial Performance.

Coventry Homes Inc. has set a high standard of operational performance and The Alberta New Home Warranty Program is pleased to have them as a Builder Member.
Click here to see a list of HOME AWARD Winners 2017 HOME AWARD WINNERS 2017